Dyl(EMADykema Gossett PLLC300 Ottawa Avenue N.W.Suite 700Grand Rapids, Ml 49503

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Mark J. Magyar

Direct Dial: (616) 776-7523Direct Fax: (855) 259-7088Email: MMagyar@dykema.com

Via Federal ExpressApril17,2014

David and Cheryl Jacques

5794 G.5 RoadEscanaba, }d[49829

Re: THIS CORRESPONDENCE IS FOR SETTLEMENT PURPOSES ONLY AND ISCONFIDENTIAL CONSISTENT WITH FEDERAL RULE OF EVIDENCE 408David and Cheryl Jacques v. JPMorgan Chase Bank, N.1., No. 13-SC-001016 (g4thDistrict Court, Delta County) (o'Case #1"); David and Cheryl Jacques v. JPMorganChase Bank, N.1., No. l4-SC-132 (94n District Court, Delta County) (o'Case #2") andDavid and Cheryl Jacques v. JPMorgan Chase Bank, N.l, No. 2:14-00077 (W.D. Mich.),removed to federal court from No. 14-SC -196 (g4th District Court, Delta County) ("Case#3") (all cases together, the "Litigation").

Dear Mr. and Mrs. Jacques:

As you know, our firm represents JPMorgan Chase Bank, N.A. ("Chase") in the above-referenced actions in which you have purported to sue Chase for allegedly failing to respond toyour qualified written requests ("QWRs") under the Real Estate Settlement Procedures Act,12U.S.C. $ 2605 ("RESPA"). As I have explained several times now, your claims are meritlessbecause Chase is not your loan servicer and has not been your loan seryicer since, at latest, 2005,which Chase also explained to you by letter dated January 27,2014. Thus, your RESPA claimshave no basis in law or fact and are meritless because RESPA permits QWRs to be sent byborrowers onlv to their current loan servicers, among several other defects in your claims. Inthe past few weeks, however, you have not returned any of my almost daily phone calls.Therefore, I am writing you this letter to propose a global settlement of all claims filed or thatcould have been filed by you, as well as all claims asserted or intended to be asserted against youby Chase.

Chase has authorized me to offer you $2,500 to settle all claims under the terms described morefully below. While your claims are meritless, as discussed above, Chase is willing to make thiscash payment to avoid the expense of litigation.

California I Illinois I N{ichigan I Nfrnnesota I North Carolina I Texas I Washrngton, D.C.