Local Public Design Imaginarium, September 19 and 20, 2012

Governing in peer to peer context?

Co-design of public sector services

Andrea Botero andrea.botero@aalto.fi

Clément Dupuis c.dupuis@kaleido-scop.eu

Workshop structure • Introduction • Presentation of the participants

• “Where do you stand?”

• Experiments

• “Golden Advises”

• Discussion

Structure de l atelier • Introduction • Presentation des participants

• “Ou vous placez-vous?”

• Experimentations

•“Golden Advises”

• Discussion

Botero, A., Paterson, A. G., & Saad-Sulonen, J.

(2012). Towards Peer-production in Public Services: cases from Finland. Aalto University Publication

Series Crossover 15. Helsinki, Finland: Aalto University, School of Art, Design and Architecture.

ME:

Andrea Botero andrea.botero@aalto.fi

•Engestr

öm

, Y.

(2008).

Fro

m T

eam

s t

o K

nots

: S

tudie

s o

f C

olla

bora

tion a

nd

Learn

ing a

t W

ork

(1st

ed.)

. C

am

bridge U

niv

ers

ity P

ress.

Benkle

r, Y

. (2

006).

The W

ealth o

f N

etw

ork

s:

How

Socia

l P

roduction T

ransfo

rms

Mark

ets

and F

reedom

. Y

ale

Univ

ers

ity P

ress.

Ostr

om

, E

. (1

991).

Govern

ing t

he C

om

mons:

The E

volu

tion o

f In

stitu

tions f

or

Colle

ctive A

ction

. C

am

bridge U

niv

ers

ity P

ress.

Bauw

ens,

M.

(2006).

The P

olit

ical E

conom

y o

f P

eer

Pro

duction.

Post-

autistic

econom

ics r

evie

w,,

(37),

33–44.

“Laissez-nous tranquille

avec vos co-chepaquoi!” Habitant du Grand-Lyon

“Give us a break from your

co-something!” Grand-Lyon inhabitant

Its much easier to make young

people participate or be co….

Il est plus facile de faire

participer les jeunes ou faire en

sorte qu ils soient co-…

Its more useful to be a good

conflict manager than a great

project manager (in P projects)

Dans les projets participatifs, il est

plus utile d etre un bon gestionnaire

de conflit (mediateur) qu un bon

gestionnaire de projet

“finally, its always the same

persons who attend the

meetings”

“Finalement, c´est toujours les

memes personnes qui viennent

aux reunions”

….The penchant for neat, orderly

hierarchical systems needs to be

replaced with a recognition that

complex, polycentric systems are

needed to cope effectively with complex

problems of modern life and to give all

citizens a more effective role in the

governance of democratic societies….

Ostrom, E. (2000). Crowding out Citizenship. Scandinavian Political Studies, 23(1), 3–16. doi:

10.1111/1467-9477.0002

Loppukiri (e= last spurt) Alternative arrangements for growing old in

contemporary Finland

-“Graying” Finland

- Loneliness / helpless or Useless / solitary - Lack of alternative solutions

- Goal: Develop one alternative model of life for elderly people

- Housing politics = they had to build an apartment house

- Seek for expert advice but keep decision power in their hands

Active seniors association + multiple

collaborators

Active and meaningful life

Combining privacy at home and community life Cooperation and sense of community

Working teams to take care of common tasks New projects, hobbies and interests

Co-design: Infra for the community (house and intra)

Method: Infrastructure

http://www.aktiivisetseniorit.fi/

Result(s)

Pilot community consulting 7 new similar

experiences + working model(s) and infras Four basic principles: neighborliness, self-help,

community spirit and open decision-making process (Dalström and Minkkinen 2009)

Urban Mediator Alternative arrangements for “urban” knowledge

sharing (instead of mere reporting)

- Flurry of initiatives from engaged citizens

- Mismatch between those and the ones from the city - Little understanding of what will “participation” entail due

to lack of shared spaces for experimenting

Design research initiative

Aalto ARTS + City of Helsinki (+ EU

partners)

A shared place with interfaces for data

Not in control of a single actor

Co-design: in-between infra for experimentation, pilots, (adaptation, tayloring, design-in-use)

Method: in-between

infrastructuring

http://um.uiah.fi

Result(s)

-Exploring some of the gaps and bridges between the official

city systems and citizen initiatives to offer a space, in which experiments could be conducted, proved to be a valuable

strategy - Implications for the capabilities of the actors involved to

initiate innovations and understand the broader design

spaces that are available to them.

Cleaning day Alternative arrangements for recycling, up-cycling and

consuming

- Make recycling easy - one man's trash is another man's

treasure (several recycling stations are organized around Helsinki)

_ Create a dynamic and responsible urban culture (building on success of legendary Restaurant Day)

- No official organizer, each participant herself acts as an

event organizer. Everybody is responsible for cleaning up after themselves.

Citizen activist initiative

(volunteers and partners for recycling

points + the city getting interested!)

Offer a platform (tools, information, resources, etc) for

citizens to do it themselves & with others

Method: infrastructuring

http://www.siivouspaiva.com

Result(s)

- Local stakeholders committed to improving recycling

possibilities (companies, city, citizens) - Changes in the city policy regarding “use of space and

events” policy - Ideas for new infrastructuring needs (p2p and in other

combinations

1) Alternative arrangements for Growing old

Loppukiri house:

Active Seniors Association Cleaning day!

2) Urban Knowledge: reporting or sharing issues?

3) Recycling / Up-cycling / space use

Miinna / ELMS

Urban Mediator / UM

Recyling points

Up-cycling spaces

City/citizen/citizens interaction

- Experimental attitude (e.g empowering local

officers to take risk, provide recognition,

etc)

- Transparency (when reporting, assigning

responsibility, also open access policies)

- Flexible “bureaucracy” (networking,

recognizing own limitations)

- Design= Midwifing(?) Opening Design

Space

Clément takes a picture of us taking a picture of the take overs and give aways from the workshop