p in pennine pennine news - north manchester general … pennine ne… · pennine news or for local...
TRANSCRIPT
Quality-DrivenResponsibleCompassionate
PridePennine
in
Issue 150 • October 2016
Pennine News
North Manchester’s CASS shortlistedfor national HSJ award
INSIDE this issue:
• Focus on infection prevention and control
• Saving Lives, Improving Lives - Trust improvement plan and corporate priorities
• Breaking the symptom cycle - new expert patients’ programme
• Pennine physios develop exercise video
News - Trust stories2 Oct 2016
The infection prevention team, together with colleagues from the clinical skills team, provided a simulation training day for ANTT (aseptic non-touch technique) as part of the induction day for new FY1 doctors.
The simulation training day provided both the theory and practical application of ANTT with an individual assessment for each doctor in blood culture collection.
Over 100 doctors were assessed during the day with 10 practical assessment stations set up to ensure each doctor was given sufficient time to attempt and pass the assessment.
Each ANTT assessment also included hand hygiene skills and appropriate use of personal protective equipment (PPE).
Claire Chadwick, head nurse infection prevention, said: “The day took considerable planning to ensure that both sufficient staff and consumables
were available so that everything could progress smoothly and all doctors successfully pass the assessment. “The collaboration with the Trust clinical skills team to undertake the assessment for all the FY1 doctors within one day, was very successful and I would like to thank the L&OD team for their support.”
Focus on infection prevention and control ... Focus on infection prevention and control
Training new doctors in ANTT
Infectious diseases talk gives overview of serviceA TALK on infectious diseases proved to be a big hit to the 37 people who attended the event.
Dr Katherine Ajdukiewicz, consultant and clinical lead in infectious diseases and tropical medicine gave a detailed talk to interested members of the public at North Manchester General Hospital. She spoke about the award winning infectious diseases service provided by Pennine Acute including: the Hepatitis C treatment centre at NMGH, which is one of the largest centres in the country, outpatient clinics at various community locations, prisons and drug services.
Attendees learnt about the various infectious diseases people are treated for including: Hepatitis C, HIV and TB, and the clinical research which is currently being undertaken within the department.
Members were extremely impressed with the talk and ID department, with feedback including: “A very informative talk, very interesting and well presented by a lovely forward thinking doctor” and “Great talk, with up to date information on the ID department and future plans.”
Inside NewsTHE Trust has several communication tools to help keep staff up to date:
Team Talk is sent round monthly, for use in all team briefings.
The Weekly Message is emailed on Tuesdays and contains news about the Trust, our staff and services.
Weekly bulletins are emailed on Mondays and contain a range of operational and site information.
Online copies of all the bulletins and Team Talk, plus more, can be found on the Trust intranet at nww.pat.nhs.uk/communications
You can send your stories for either Pennine News or for local media to Trust communications at [email protected] or call Nicola Berry on 44284.
If you have any ideas, views or suggestions regarding communications across the Trust, please email [email protected]
ContentsPennine improvement plan .........Pg 4/5
From portering to parasitology ...Pg 6
Ladies only classes to easechronic pain....................................Pg 6
Advanced practitioners qualify for new roles in Trust .......Pg 7
CASS shortlisted for HSJ award ....Pg 7
Diary dates .....................................Pg 7
Team Talk .......................................Pg 8
Team focus on maternity and flu link nurses .........................Pg 9
New defence medical welfare team at PAT .....................Pg 10
Medical and dental education award winners .............Pg 10
Pennine physios develop exercise video ................................Pg 11
Oldham lunchtime walks ..............Pg 11
Adult memorial service .................Pg 11
New expert patients’ programme launched ....................Pg 12
Organ Donation Week promoted at Trust .........................Pg 13
Thought for the month ................Pg 13
Going for gold at Rochdale ..........Pg 14
Link4Pink charity ball success .......Pg 14
Pride in Pennine staff engagement update .....................Pg 15
National staff survey .....................Pg 15
Staff notice board .........................Pg 16
Please recycle this magazine
3News - Trust stories
Focus on infection prevention and control ... Focus on infection prevention and control ... Focus on infection prevention and control
Infection prevention - how ALL staff should get involvedSUSTAINABLE reductions in healthcare associated infections (HCAIs) like MRSA and Clostridium difficile require the pro-active involvement of every member of staff across all healthcare settings. All staff have a role to play reducing HCAIs and making that contribution is crucial (DOH, Saving Lives, 2007).
The term HCAI encompasses any infection by any infectious agent acquired as a consequence of a person’s treatment by the NHS. The prevention and control of HCAI is a high priority for all parts of the NHS.
Effective prevention and control of HCAI has to be embedded into everyday practice and applied consistently by everyone.
All staff should demonstrate good infection control and hygiene practice (DOH, The Health Act, 2006)
Infection Prevention - Statement of Commitment1. To make the safety of patients the
highest priority.
2. To accept, from ward to Board, that the prevention of infection is everyone’s responsibility.
3. To demand that all wards and departments are meticulous about cleanliness, hygiene and best practice in the prevention and control of infection.
4. To explain to patients and the public how they can help reduce the risk of infection.
5. To ensure that infection prevention and control is at the core of the Trust’s governance, assurance and performance systems.
6. Hand hygiene is crucial before and after every patient contact as per ‘WHO 5 Moments of hand hygiene’.
7. To establish strong clinical and managerial leadership for infection prevention and control.
8. To train, educate and appraise staff so that they can meet their infection prevention and control responsibilities.
9. To comply with all policies and procedures for the prevention of infection.
10. To use audit information to report on infection prevention and control and feedback to staff to promote continuous improvement.
PROFESSOR Matthew Makin joined the Trust in April 2016 as executive medical director and has now taken up the portfolio of director of infection prevention and control (DIPC), previously held by Gill Harris, chief nurse.
The role of DIPC is a national requirement as part of the Health and Social Care Act (2008): Code of Practice on the prevention and control of infections, and as well as providing leadership to the infection prevention team, also ensures that effective prevention and control of healthcare acquired infections (HCAI) is embedded into everyday practice, and is applied consistently by everyone.
This includes the cleanliness of our hospital environment; safe decontamination of medical devices and equipment; safe water and ventilation systems, as well as correct use of antibiotics and challenging clinical practices that may compromise patient safety.
Professor Makin, said: “Cleanliness and the threat of picking up an unwanted infection are some of the most important concerns of patients, especially when they come into hospital.
“As director of infection prevention and control I am passionate about the things which are important to patients. I may have the lead for infection prevention and control but tackling it is truly a team effort. Every single person in the Trust contributes to this very important work. From nursing, to medical, to support staff in every area, we work together tirelessly to make the improvements we would want if we were in hospital ourselves.”
Professor Matt Makin, executive medical director and director of infection prevention and control is pictured with Claire Chadwick, head nurse infection prevention; staff nurse Rebecca Lotockyj and charge nurse David Scattergood.
Taking part in European surveyTHE infection prevention, microbiology and antimicrobial pharmacy teams are working in partnership to participate in the fifth European Point Prevalence Survey for healthcare acquired infections and antimicrobial prescribing.
The survey takes place every five years and this will be the second time that Pennine Acute has contributed.
Public Health England (PHE) will coordinate the data collection in England between September and November 2016. The survey will take place during October at The Royal Oldham Hospital where every ward and patient will be visited to assess for healthcare acquired infections (HCAI) and the antibiotics being prescribed.
At a national level the survey will act to improve knowledge and understanding of antimicrobial resistance (AMR), HCAI and the prevalence of antimicrobial use – a key aim of the cross-government UK five year AMR strategy.
Professor Makin takes up challenge as director of infection prevention and control
News - Trust stories4 Oct 2016
Quality Improvement plan - Saving Lives, Improving LivesOUR recent Care Quality Commission (CQC) Report marks the start of a new journey for all of us. A journey that I believe will result in our hospitals and community services becoming safer and more reliable – and in time, being amongst the best in the country.
The CQC inspectors that rated the Trust overall as ‘inadequate’ held up a mirror for us to see what was happening and reflected what many of you who work here had been saying for some time: that there were issues relating to staffing pressures, systems which didn’t allow the Trust Board to understand risks experienced on a ward or department, and a culture which began to tolerate inappropriate standards or behaviours.
Yet, from my time in the Trust, I know we have staff here across our sites and community services who care deeply about the service you want to provide to patients and their families. Encouragingly, the CQC inspectors found that the Trust was a caring organisation and found staff treating patients in a compassionate, caring and sensitive way.
Pride in Pennine
We need to be honest with ourselves and accept that things must improve for our patients and for everyone who works here. No one comes to work to do a poor job or intentionally provides sub-standard care or poor customer service. The NHS prides itself
on compassion and professionalism. We owe it to ourselves and to our patients and the local communities we serve to take this opportunity to drive forward improvements.
Improvements
Our Trust Quality Improvement Strategy, ‘Saving Lives, Improving Lives’, sets out the immediate improvement actions that we will all take over the next nine months to ensure we are getting the basics right, stabilising our services and creating the right conditions upon which we can continue to improve and ultimately transform care delivery across Pennine.
But this plan aims to go beyond the immediate concerns raised by the CQC report. It sets a number of key actions that we must deliver on across six main improvement themes. These actions will be monitored and measured by high level indicators – hard measures that are meaningful to everyone, that staff can see, and be involved in. Measurement of our improvements will be fundamental to ensuring sustainability and the reliability of our care. The indicators within each main theme are current national standards we already must meet.
We will be setting clear nursing standards for each of our wards and departments with regular assessment and the publication of the results.
We will also be introducing the award winning, nurse-led, bereavement service; and pursuing new patient safety initiatives to reduce the number of cardiac arrests, and reducing the harm that patients can experience in hospital such as falls, pressure ulcers and infections.
Our aim is to use the Trust’s Quality Improvement strategy to launch a number of quality learning collaboratives to engage with staff to work on how we can make real improvements and how we can measure their impact on patient care. I am determined that we will engage and involve all staff in this plan that will result in our services to be rated good or outstanding by regulators, that our staff would rate as a good place to work and a good place for their relatives to be cared for.
With your commitment and involvement, I believe we can achieve great things so that Pennine Acute Trust, like Salford Royal, becomes one of the best and safest NHS Trusts in the country.
Sir David Dalton, Chief Executive
Improving Fragile ServicesWe will:
Stabilise & Strengthen Urgent Care Services
• Stabilise clinical staffing to meet patient demand • Agree new service models in North Manchester • Develop integrated ambulatory pathways and frailty model• Develop enhanced primary care provision with A&E• Have in place extended crisis response service
Stabilise & Strengthen Maternity Care Services
• Stabilise the workforce incl. medical, midwifery & support posts• Ensure all staff across maternity services are engaged and trained• Strengthen risk and governance arrangements • Develop a culture of continuous learning & quality improvement
Stabilise and Strengthen Paediatric Care Services
• Stabilise the workforce • Ensure adequate numbers of trained paediatric nurses in place• Introduce new model at FGH to stabilise paediatric urgent care • Develop new models of care to receive, assess and treat children• Ensure staff are trained in Advance Paediatric Life Support (APLS) and can manage critically ill children
Stabilise and Strengthen Critical Care Services
• Stabilise staffing incl. consultant and middle grade cover for HDU at Oldham • Ensure nursing and AHP workforce is adequate across critical care units• Determine requirements for critical care outreach and safe response at night/weekends
Quality Improvement Plan - Saving Lives, Improving Lives
Improving QualityWe will:
• Develop and Ignite our Quality Improvement Strategy• Improve safety and commence learning collaboratives • Develop and roll out core nursing standards and ward improvement goals• Implement the Nursing Assessment and Accreditation System (NASS)• Improve Effectiveness and undertake morbidity and mortality reviews• Improve Patient Experience • Improve End of Life care for patients and a focus on bereavement care• Ensure safe medicines management systems and practice is embedded
Improving Risk and GovernanceWe will:
• Implement new risks and governance arrangements • Risk training for all staff• Implement new Datix System• Review all safeguarding systems and processes• Deliver Level 3 children’s safeguarding staff training • Focus on response to Mental Capacity Act and DOLS
Improving Operations and PerformanceWe will:
• Improve patient flow• Implement SAFER model across all wards• Improve data quality
Improving Workforce and Safe StaffingWe will:
• Review all wards and departments against Salford Royal’s Nursing Standards• Carry out similar assessment for medical staffing • Adopt new model and approach to recruitment • Deliver on Healthy, Happy, Here programme• Ensure all staff have access to a meaningful PDR • Ensure staff are supported to complete mandatory job related training
Improving Leadership & Strategic RelationsWe will:
• Develop and strengthen operational site leadership teams• Develop site-based locality improvement plans and accountability framework• Introduce joint clinical leadership programmes with Salford Royal• Finalise Group structure and governance arrangements • Introduce Executive and senior leadership safety walk-rounds and walk-withs
5News - Trust stories
Save
live
sA
ssur
e a
year
on
year
red
uctio
n in
sta
ndar
dise
d m
orta
lity
rate
to
with
in t
he t
op 1
0% o
f ac
ute
Trus
ts n
atio
nally
Mee
t C
are
Qu
alit
y C
om
mis
sio
n (
CQ
C)
req
uir
emen
tsD
eliv
er im
prov
emen
ts w
ithin
tim
e sc
ales
Red
uce
har
mA
ssur
e sa
fety
the
rmom
eter
tar
get
so t
hat
at le
ast
95%
of
patie
nts
rece
ive
harm
fre
e ca
re
Imp
rove
pat
ien
t ex
per
ien
ce
Dem
onst
rate
impr
ovem
ents
so
that
pat
ient
s “w
ould
re
com
men
d as
a p
lace
for
tre
atm
ent”
on
NH
S pa
tient
sur
vey
Bury
Old
ham
Nor
thM
anch
este
r
Hey
woo
d, M
iddl
eton
and
Roch
dale
Prio
riti
es20
16/1
7 Ta
rget
s
Our
Tru
st’s
Prio
ritie
s 20
16/2
017
Imp
rove
sta
ff e
ng
agem
ent
sco
reU
se N
HS
staf
f su
rvey
sta
ff e
ngag
emen
t sc
ore
and
Frie
nds
and
Fam
ily t
est
to d
emon
stra
te im
prov
emen
t, s
o th
at t
he T
rust
is
rec
omm
ende
d as
a p
lace
to
wor
k
Imp
rove
sta
ff c
on
trib
uti
on
to
go
als
& v
alu
esIm
plem
ent
the
new
sta
ff c
ontr
ibut
ion
asse
ssm
ent
fram
ewor
k to
en
sure
tha
t st
aff
rece
ive
an e
ffec
tive
and
qual
ity a
ppra
isal
Red
uce
sta
ff s
ickn
ess
abse
nce
to
4.6
%Im
plem
ent
Hea
lthy,
Hap
py, H
ere
wor
kfor
ce p
lan
Sup
po
rt d
evel
op
men
t o
f Lo
cal C
are
Org
anis
atio
ns
in O
ldh
am,
Bu
ry, R
och
dal
e an
d M
anch
este
rD
escr
ibe
the
Trus
t’s c
ontr
ibut
ion
to im
prov
emen
ts in
lo
calit
y pl
ans.
Agr
ee a
t le
ast
one
key
aim
per
loca
lity
with
st
akeh
olde
rs
Pro
gre
ss S
ing
le H
osp
ital
Ser
vice
in M
anch
este
rD
evel
op a
nd im
plem
ent
an a
ctio
n pl
an f
or N
orth
Man
ches
ter
Gen
eral
Hos
pita
l to
form
par
t of
a S
ingl
e H
ospi
tal S
ervi
ce f
or t
he C
ity
of M
anch
este
r an
d as
sure
saf
e an
d ef
fect
ive
serv
ices
are
sup
port
ed a
t O
ldha
m, B
ury
and
Roch
dale
Imp
rove
th
e U
rgen
t C
are
Serv
ice
at N
ort
h M
anch
este
r in
lin
e w
ith
C
are
Qu
alit
y C
om
mis
sio
n (
CQ
C)
and
NH
S Im
pro
vem
ent
req
uir
emen
tsIm
plem
ent
urge
nt c
are
impr
ovem
ent
plan
. Del
iver
on
A&
E 4
hour
sta
ndar
d in
line
w
ith s
tret
ch t
raje
ctor
y
Ass
ure
dev
elo
pm
ents
of
hig
h a
cuit
y se
rvic
es a
t Th
e R
oya
l Old
ham
as
par
t o
f H
ealt
hie
r To
get
her
Im
plem
ent
Hea
lthie
r To
geth
er s
tand
ards
for
gen
eral
sur
gery
by
Apr
il 20
17
Imp
rove
ser
vice
s th
rou
gh
‘sta
nd
ard
isat
ion
at
scal
e’ in
as
soci
atio
n w
ith
Sal
ford
Ro
yal N
HS
Fou
nd
atio
n T
rust
Infe
ctio
ns
C.D
iff
= <
55 c
ases
M
RSA
= 0
cas
esSe
t ta
rget
s fo
r ea
ch s
ite
to a
chie
ve a
bove
Ach
ieve
Acc
ess
stan
dar
ds:
• A
&E
4 ho
ur s
tand
ard
• Re
ferr
al T
o Tr
eatm
ent
(RTT
) 18
wee
k st
anda
rd
• C
ance
r 62
day
sta
ndar
d
• D
iagn
ostic
s 6
wee
k st
anda
rd
• D
eliv
er e
ndos
copy
impr
ovem
ent
plan
Savi
ng
live
s,
Imp
rovi
ng
live
sIm
pro
vin
g t
he
hea
lth
an
d
wel
lbei
ng
of
the
peo
ple
an
d c
om
mu
nit
ies
that
we
serv
e.
Our
str
ateg
ic
go
als:
�
To p
rovi
de e
xcel
lent
car
e to
our
pa
tient
s in
our
hos
pita
ls a
nd
com
mun
ity s
ervi
ces.
�
To w
ork
with
our
par
tner
s an
d lo
cal p
eopl
e to
bui
ld r
esili
ent
and
sust
aina
ble
loca
l ser
vice
s fo
r th
e co
mm
uniti
es w
e se
rve.
�
To s
uppo
rt o
ur s
taff
to
prov
ide
the
best
car
e by
dev
elop
ing
thei
r sk
ills
and
nurt
urin
g th
eir
tale
nt.
�
To s
uppo
rt ‘v
alue
s-ba
sed’
lead
ersh
ip
whi
ch r
ole
mod
els
the
beha
viou
rs w
e ex
pect
fro
m e
very
one.
�
To a
chie
ve h
igh
relia
bilit
y an
d hi
gh
perf
orm
ance
acr
oss
all o
f ou
r se
rvic
es.
�
To d
eliv
er s
tron
g pr
oduc
tivity
whi
ch w
ill a
ssur
e fin
anci
al s
usta
inab
ility
.
@p
enn
inea
cute
nh
s
ww
w.p
at.n
hs.
uk
4. Im
pro
ve c
are
and
ser
vice
s th
rou
gh
inte
gra
tio
n a
nd
co
llab
ora
tio
n
2. D
eliv
er f
inan
cial
p
lan
to
ass
ure
su
stai
nab
ility
3. S
up
po
rt o
ur
staf
f to
del
iver
hig
h
per
form
ance
&
imp
rove
men
t
5. D
emo
nst
rate
co
mp
lian
ce w
ith
m
and
ato
ry s
tan
dar
ds
1. P
urs
ue
qu
alit
y im
pro
vem
ent
to
assu
re s
afe,
re
liab
le a
nd
co
mp
assi
on
ate
care
Dri
ve e
ffic
ien
cy &
pro
du
ctiv
ity
to d
eliv
er s
ub
stan
tial
fi
nan
cial
imp
rove
men
t in
clu
din
g c
ost
imp
rove
men
ts o
f at
leas
t £2
5m
Red
uce
sp
end
on
ag
ency
sta
ff
News - Trust stories6 Oct 2016
Ladies only classes to ease chronic pain
A SPECIAL ladies only exercise group has proved a hit with participants who have attended the weekly sessions at North Manchester General Hospital.
The class was set up for Urdu/Punjabi speaking ladies who have chronic musculoskeletal pain and who are unable to attend other chronic pain groups, due to language barriers or for religious reasons as they are mixed sex groups.
Run by senior physiotherapists Steph Reay and Denika Collier, there is also a Urdu/Punjabi interpreter in the class.
Patients attend for one hour per week for a four week period and receive advice and education about a healthier lifestyle. This includes diet, pacing activities, weight and chronic pain management.
Each week the ladies are put through their paces and complete an exercise circuit within their capabilities focusing on their strength, cardiovascular fitness, flexibility and balance. The exercises are progressed each week to give the ladies the confidence to exercise in the community once they have completed the course.
Steph said: “The group was set up earlier this year as we recognised that there was a need for an education and exercise group for non-English speaking South Asian ladies.
“As this group has a high risk of various health problems, including diabetes, we need to promote the benefits of exercise, healthy lifestyle and the management of chronic pain. The ladies seem to enjoy the class, especially as the exercises are done to traditional Bollywood music!”
An interpreter is booked weekly to attend the class to ensure that the educational material is fully explained and understood by the patients.
So far four courses have been held within the physiotherapy department at North Manchester General Hospital and the feedback has been very positive. The ladies are enjoying the social aspect of the group as well as making positive changes for their health.
Patient Naila Anjum said: “I have really enjoyed the exercises in the gym and my knees feel much stronger. Now I’ve completed the programme, I have the confidence to continue exercising at home!”
From portering to parasitologyA PORTER from North Manchester General Hospital is taking his interest in helping patients a step further.
Tony Norman, who has worked as a hospital porter for 15 years has recently graduated with a first class BSc. degree in biology at Salford University and is hoping that this will pave the way for a future career in cancer research within the NHS.
Studying for four years, Tony was helped by his managers and colleagues as they arranged for him to work flexible hours over the period of his studies. For the first year of his degree he had to commit 20 hours per week to his studies and this then rose to 40 hours for the next three years.
His manager, Errol McKenzie, portering services manager at North Manchester, therefore arranged for Tony to work reduced and flexible hours.
Errol said: “When Tony mentioned that he wanted to embark on a course of external academic study, I was more than happy to look at ways in which the department could support him to achieve his ambitions. I also realised that in the long run, his studies would benefit the NHS.
“The flexible working arrangements that I offered Tony were structured around departmental needs, so not only did Tony benefit from flexible working, but the department also benefited by having someone available to cover at difficult times, such as weekends and late evenings.
“The support given to Tony is by no means a one off, but something that is available to all portering staff wishing to develop themselves, either through internal courses or external academic studies.”
Tony said: “The Trust helped me to achieve my ambitions by allowing me to work flexible hours to fit in with my study regime. Everyone has been so supportive of me and this in turn has helped me to achieve my end result. I hope that eventually my qualifications and knowledge will allow me to pursue a research based career in the NHS.
“I would like to thank the many people at North Manchester General Hospital who have given me continued support. The list would be never ending but I would like to give a special thank you to Christine Deay, day service unit sister, who started me on the journey as I wouldn’t be here now without her input. I would also like to thank John Connolly for his support in helping me with my shifts and throughout my university journey; Chris Lomax for his help with my shifts; Errol McKenzie for his support and the help with the transition period of changing from full time to part time for three years and his continued support; the portering supervisors and all my friends throughout the hospital who have helped me. All your support is very grateful and much appreciated.”
Pam Miller, deputy director of support services, said: “We like to encourage all staff to reach their full potential and it is amazing what you can achieve with the help and support of your colleagues. The whole of the support services division is really proud of Tony with his academic success.”
Tony is now due to start a masters in parasitology as he is keen to do more in depth studies and research into parasitic and tropical diseases.
7News - Trust stories
Stoptober 28 day stop smoking challenge for October
DURING October, the nation’s eight million smokers will again be encouraged to take part in the mass participation quit attempt – Stoptober. If you can stop smoking for 28 days you are five times more likely to stay smokefree, and Stoptober leads smokers through a detailed step-by-step programme to help them achieve this goal.
If you are a smoker and want to quit go to www.nhs.uk/smokefree Alternatively call Smokefree on 0800 169 0 169 (weekdays 9am to 8pm, weekends 11am to 5pm) or find your local NHS Stop Smoking Service by texting QUIT plus your postcode to 88088.
AN ambitious training programme to develop Trust staff into advanced practitioners has seen its first cohort qualify.
Lisa Smith-Burgess, Caroline Prescott, Sophie Wallington, Kath Dawson and Ann Krinks have attained their MSc in advanced practice from the University of Bolton, after two years of study.
Advanced practitioners offer the Trust a different approach to traditional medical assessment. The training not only moulds senior clinical decision makers, but also clinical leaders who are able to contribute to the strategic decisions affecting delivery of services and care. They also champion training and development for wider staff networks.
Two of the advanced practitioners will be based in the emergency department at North Manchester. Lisa Smith-Burgess and Caroline Prescott are working as part of the tier one (junior doctor) rota and will see all classifications of patients as nurses, when they arrive at the department, using a model of care which synthesises medical and nursing components to provide full holistic care.
Kath Dawson will work in a similar role in the Urgent Care Centre at Rochdale; Ann Krinks will work on ward 7 ambulatory care unit at Oldham and Sophie Wallington will act as the frailty lead with the integrated care team in the community.
All of the advanced practitioners will see, diagnose, treat and assess / discharge their patients independently and will work to provide the very best care for their client groups without them having to experience a delay in medical assessment or duplication of their history or examination.
Nick Stackhouse, lead advanced nurse practitioner in the emergency department at North Manchester has been part of the team which helped to develop a training programme for the advanced practitioners. He said: “The role of the advanced practitioner has developed over recent years and now forms a fundamental aspect of the Trust’s workforce strategy. Traditionally there has been difficulty recruiting into vacant medical staffing roles, particularly in emergency or unscheduled care and medicine. The development of a clinical advanced practitioner role has multiple benefits both for stability of care but also to allow the development of a clinical career structure within a range of multidisciplinary services. As such the advanced practitioners work not only as clinical leaders but also as role models for all members of the multi-disciplinary team and allow the development of a true clinical career structure for all disciplines.
“I would like to thank everyone who has been involved in the training programme at the Trust particularly Mark Riley and Jim McCahill from the emergency department at The Royal Oldham Hospital and Mark Coates from Rochdale’s Urgent Care Centre.”
More trainees are currently working through the programme with Georgina Duddle from the emergency department at North Manchester and Payal Wilson from community OT starting their second year of study, and Daniel Adams from the emergency department at Oldham, plus Gerard O’Toole and Jackie Kelly from the emergency department at North Manchester all starting their studies this autumn.
Advanced practitioners qualify for new roles in Trust
Diary dates6 October - Trust Annual Public Meeting at Queen Elizabeth Hall, Oldham. Exhibition stands from 5pm to 6pm. Formal meeting starts at 6pm.17 October - Neonatal talk with Dr Lydia Bowden, Consultant Neonatologist, at ROH education centre starts at 2.30pm.10 November - Rheumatology talk. 2pm to 3pm. Education centre, Fairfield General Hospital.28 November - Pathology talk and tour. 2pm to 4pm. The Royal Oldham Hospital.
North Manchester’s CASS shortlisted for national HSJ awardSTAFF who provide health and social care support for vulnerable patients in the community within North Manchester’s Community Assessment and Support Service (CASS) have been shortlisted in the prestigious national health sector HSJ Awards - in the ‘Improved Partnerships between Health and Local Government’ category.
The CASS has been operational since September 2015, when approximately 150 health and social care staff from Pennine Acute Trust, and Manchester City Council, integrated to form one single service.
The service provides health and social care support for patients that have reached a crisis point that previously would have presented at urgent care or been placed in 24 hour care, as well as rehabilitating patients who are being discharged from hospital.
Lindsey Darley, divisional care director at PAT, said: “Integrating these health and social care teams has shown a positive impact on patient care; previously people could have waited a few weeks for an assessment but now they are assessed within 24 hours, or one hour if they are a high priority. Fewer people who live in North Manchester are being admitted to hospital, and there is an increase in the number of people remaining in their own home rather than going into a care home. Staff have worked incredibly hard to change the way they work in order to improve patient care, and it is fantastic that the service has achieved the national recognition of being finalists in these awards.”
The finalists will be scrutinised by a judging panel made up of senior and influential figures from the health sector. The awards will be presented at a ceremony on 23 November 2016 in London.
Team talk8 Oct 2016
Have you been briefed?Team Talk takes place once a month and is a way of updating you about the latest news from the Trust.
SEPT TEAM TALK
Igniting Pride in Pennine - nurses, midwives and AHPsA SERIES of internal events aimed to inspire and support frontline clinical staff on our journey to deliver safer, more reliable compassionate care to our patients will be held. The events are for nurses, midwives and AHPs. They will be led by chief nurse Elaine Inglesby-Burke, Jill Bryne and external coach, Steve Head. For more information email [email protected] or ring 44294.
All events are from 9.00am - 5.00pm
Tuesday 22 NovemberChadderton Town Hall, Middleton Road, Chadderton, OL9 6PP.
Thursday 24 NovemberPostgraduate Lecture Theatre, NMGH.
Thursday 1 DecemberEducation Centre Auditorium, FGH.
Stabilising fragile services MANY of our services are safer as a consequence of the immediate actions that have been put in place by the Trust following the CQC inspection, particularly around our four main fragile services – urgent care, maternity, paediatrics, and critical care - which have been under long-term acute pressure due mainly to staffing shortages.
The Pennine Improvement Board, which is chaired by the chief officer of Greater Manchester Health and Social Care Partnership, now meets fortnightly and brings together health and social care organisations within Manchester and across GM to help stabilise and offer support to Pennine. Work is well underway to ensure our maternity services are safe and reliable through the Trust’s maternity improvement programme and collaborative working with colleagues from Central Manchester FT (Saint Mary’s Hospital) around developing clinical leadership at NMGH.
A number of measures have also been put in place to support our emergency department at NMGH involving the provision of enhanced primary care and community care. Additional consultant cover from senior clinicians is also being identified from elsewhere across the Trust and has also been offered from neighbouring Trusts to support our staff. From this month, North West Ambulance Service (NWAS) crews will also use existing pathways to stream emergency high acuity patients who are extremely ill, including those with abdominal bleeds, and take them directly to the designated specialist sites at Oldham, Salford Royal or CMFT between 8pm - 8am as part of the phased implementation of the Healthier Together arrangements.
Pennine Improvement Plan - ‘Saving Lives, Improving Lives’Under the leadership of Sir David Dalton, the Trust’s new executive leadership team continues to work closely with colleagues from Salford Royal. A robust quality improvement plan has been drawn up to deliver and support improvements across a range of services and areas to ensure services run by the Trust are safe, reliable and effective. These actions are linked to the CQC domains and will need collective involvement and support from all staff - see feature on pages 4 and 5.
As part of the improvement plan, a finance package of £9.2m has been secured with our local CCGs and regional and national health and social care partners - additional money to spend on staffing and service improvements.
CQC Report - overall findingsTHE Care Quality Commission’s (CQC) Report following its formal inspection of our services in late February and early March was published on 12 August. The team of CQC inspectors found the Trust provided services that were ‘Good’ for ‘Caring’, but were deemed overall ‘Inadequate’ for being ‘Safe’ and ‘Well-Led’, and ‘Requires Improvement’ to be ‘Effective’ and ‘Responsive’.
The CQC inspected all four of our hospitals and all community services run by the Trust and rated them as follows: Rochdale Infirmary - ‘Good’; Fairfield General Hospital - ‘Requires Improvement’; North Manchester General Hospital - ‘Inadequate’; The Royal Oldham Hospital - ‘Inadequate’; all community services run by the Trust were rated as ‘Good’ across all CQC domains; ‘Outstanding’ rating was given for the Caring domain in the community end of life service and outpatients, x-ray and other diagnostic services rated ‘Good’ across all hospital sites.
Although the CQC inspectors mostly saw Trust staff “treating patients in a compassionate and sensitive way”, they reported concerns about the systems and procedures that are in place to keep people safe and free from harm.
Team Talk
A typical dayI start work at 7.00am and collect discharges from the post natal ward. I work in the community office from 7.00am until 8.30am co-ordinating the three areas of work and supporting the teams.
Each morning at 8.30am the three matrons meet to discuss the maternity unit as a whole and ensure staffing is suitable. I then attend meetings in the community, working with the multi agency teams to support women and families.
All my days are different and I work flexibly to meet the needs of the service, including working clinically if this is required.
During the flu season I walk around the clinical areas three quarters of the week to administer the flu vaccine to staff because I am aware that they have difficulty leaving their clinical area. Staff also contact me directly once the flu seasons starts and I drop in at meetings where large groups of staff attend to undertake ad hoc vaccines which I find a really successful way to get staff to have their flu jab.
I finish around 5pm each day after a discussion with the matrons, plus do an on call one day a week to support the maternity units at The Royal Oldham and North Manchester General Hospital.
What are the highlights of your job/service?
What don’t you like about your job/service?
What would make your job/service better?
What is the one thing you would change about your job/service?
What is the current biggest challenge in your job/to your team?
How do you see your role developing?
What aspect of your job/service is the most rewarding?
How has your job/ service changed in the last 12 months?
Team focus - a day in the life of
The service has changed drastically over the years as midwives now have an important role in the public health agenda supporting and educating families.
I am in a privileged position as a midwife and every day is different and challenging.
My role develops weekly because we are constantly striving to improve the service we deliver and during the winter months I spend time as a flu link worker.
My biggest challenge is juggling the number of midwives on duty to meet the needs of the service especially when midwives have been called out over night to support a home birth.
The service would be improved if we could spend more time with our women.
The service is extremely busy. In the community environment the clinics are held in the children’s centres which are really lovely surroundings, but we are limited on time to deliver our services due to their opening times.
The service I support is working with families to achieve a positive pregnancy and birth and give many public health messages which will support the new family to achieve the best outcome possible. Working with women who are in the high risk category for flu, it is important that we educate our women when pregnant to take up the flu vaccine to protect themselves and their baby.
As a flu link worker on the maternity unit I spend a lot of time educating the staff to take up the vaccination.
9
I would like to give women more time in the community and to do this I require more staff.
Team focus on maternity flu link nurses
The 60 second interview
Diane Chadderton is a community matron for Rochdale and Oldham based in the birth centre at The Royal Oldham Hospital. Between September and March each year, Diane is also a flu link nurse for her team and she vaccinates staff in her clinical area.
Senior nurses at ward and directorate level are encouraged to lead the flu vaccination in their areas by taking a personal interest in seeing that as many staff as possible have the vaccination, plus ensuring that there is a flu link nurse on their wards and departments. See the flu pages on the intranet for more information.
In the news10 Oct 2016
THE Trust’s medical and dental staff awards 2016 took place in the education centre at The Royal Oldham Hospital on 27 June.
Congratulations to all the winners and nominees. The awards were presented by Professor Jacky Hayden CBE, Dean of postgraduate medical studies for Health Education England North West.
Specialty trainee of the year - Dr Charlotte Brookfield, ST2, microbiology
Runners up -
Ms Ana Jeelani, ST4, trauma and orthopaedics
Dr Jennifer Holman, ST3 paediatrics
Supervisor of the year - Dr Mark Riley, consultant
Runners up - Dr Caroline Cooper, consultant
Miss Clare Cullen, consultant
Mr James McCahill, consultant
Mr Vaibhav Vyas, educational supervisor
Foundation trainee of the year - Dr Mariyah Selmi, FY1 doctor
Runner up - Dr Edward Diggory, FY2 doctor
Medical educator of the year - Miss Maria Bramley, consultant
Runners up - Dr S Biswas, SSAS doctor
Miss Sarah Davies, ST obs and gynae
Dr Alison Uriel, consultant
Special recognition award - Dr Edward Diggory, FY2 doctor
Grand round presenter of the year - Dr Venkat Sridharan, consultant
Runners up - Adele West, clinical nurse specialist diabetes
Helena Broude, diabetes specialist midwife
Medical and dental education staff award 2016 winners
Supporting our armed forces after serviceA NEW defence medical welfare team have joined the Trust to provide help and support to members of the armed forces community, aged over 65 years, whenever they receive medical care at Pennine Acute Trust.
It is estimated that there are some 25,000 members of the armed forces community who are aged 65 years and over living in the Greater Manchester area. The Defence Medical Welfare Service (DMWS) is an independent charity which provides help and support to aged veterans when they are following a medical care pathway.
A team from the charity is now based at The Royal Oldham Hospital and is available for patients, their families and health care professionals.
Tom Higgins and Tim Nelson, who have both served in HM Forces deliver a comprehensive impartial and confidential medical welfare service.
Tom said: “Our welfare service is delivered directly at the point of need. You’ll find us in all wards and departments. We are there not only to support patients, their families and care givers but the Trust’s dedicated and professional staff. We support patients, their families and staff whenever and wherever they need it.
“DMWS’s expertise lies in our early intervention and assessment of patient needs outside of the clinical treatment pathway, allowing health care providers to focus on their core work. DMWS welfare officers are highly professional and trained individuals, often from a military or NHS background. They are qualified in welfare studies and are trained mental health first aiders.
“Patients will arrive in clinical or medical settings with a range of support needs. We aim to work alongside health care providers and support workers to address the welfare needs identified. This can include: hospital visiting and providing a confidential and impartial ‘listening ear’; identifying issues that may be affecting a patient’s well being such as debt, family breakdown and substance misuse; liaising with and supporting other family members; accompanying families to critical care and specialist units; resolving conflict and managing patient and family expectations and liaison between the workplace, NHS, service providers and the patient.”
The service is available Monday to Friday from 9.00am to 5.00pm. Clinical staff, patients and family members can contact Tom on 07730 21 95 68 or bleep 3030, or Tim on 07940 74 80 35 or bleep 3031. Out of hours contact number is 07721 12 77 81.
Tom and Tim are pictured above at The Royal Oldham Hospital.
11People
PHYSIOTHERAPISTS from across the Trust set themselves a challenge to mark this year’s ‘Work Out at Work’ campaign - an annual event organised by the Chartered Society of Physiotherapy. They decided to produce a short exercise video which staff teams could do together in their lunch break.
Deborah Bancroft, advanced physiotherapy practitioner from Fairfield, said: “The project involved physio staff from across all four sites, from developing the exercise routine to trying out and modifying the exercises together. We wanted to produce a resource which staff could use to get active during their working day as well as having fun together with their work colleagues.
“We are now inviting staff to take part in our challenge by getting together to do this 15 minute video with their team mates, send us a team ‘selfie’ and let us know how they got on exercising together. Each team will receive a ‘Work Out at Work 16’ team certificate for taking part.”
Sir David Dalton, chief executive, said: “I would encourage all staff to take a look at the short video and try to undertake the exercise programme which the physios have put together. It’s important that our staff feel healthy and motivated as part of our Healthy, Happy, Here initiative which will enable them to provide the best care and treatment to our patients.
”Staff who have already taken part in the exercise programme have had great fun doing it and it has made them feel more
refreshed to continue with their working day.”
Caroline Moss, MSK team lead at Fairfield, said: “We have had a great response to our challenge so far and have received lots of positive feedback.”
The bowel cancer programme team at Fairfield (pictured top) commented: “Definitely felt refreshed, energised and good, didn’t want to sit back down at a desk. We will endeavour to have a weekly office session or do a hospital
perimeter walk on a daily basis with whoever is available.”
Jane Coombes and the clinical coding team from Oldham (pictured bottom) said: “As our job is mainly desk-based the exercise
was a welcome chance to get active at
work. Everyone enjoyed taking part and we’ll look out for more workouts in the future.”
Ann Pomfret from the medical secretaries team at Fairfield (pictured centre) said: “Four of us had great fun in the office doing the workout. We’ll be exercising every lunchtime this week, and in the future.”
Current guidelines on physical activity recommends adults (18-65 years) should aim to be active daily. Over a week, this should add up to at least 150 minutes (2½ hours) of moderate intensity activity in bouts of 10 minutes or more – one way to approach this is to
Pennine physios develop exercise video to help us ‘Work out at work’
Getting fit with weekly lunchtime walks at Oldham
STAFF at Oldham took advantage of the sunny summer weather and stepped out to improve their fitness during their lunch break.
As part of a health and wellbeing initiative, organised lunchtime walks now take place at each of the Trust’s hospital sites on one day of every week.
The Wednesday walkers at Oldham are pictured in the hot sunshine after enjoying a walk around the site and local area.
Linda Smith, medical secretary/PA, said: “We all really enjoyed the walk as it was lovely and sunny and it invigorated us for an afternoon of work! If you would like to join us we meet every Wednesday at 12 noon at the entrance to the Café Royal.”
Each walk takes 30 minutes to complete and participants can walk at their own pace and enjoy the exercise and break.
For more information on walks on each site, visit the health and wellbeing pages on the intranet.
do 30 minutes on at least 5 days a week. The guidelines also recommend we should include muscle strengthening activities on at least two days a week and minimise the amount of time we sit for long periods at a time.
You can find a link to the Work Out at Work 16 exercise video under the healthy lifestyle pages (corporate) on the intranet.
To receive your Work Out at Work 16 team certificate please send your team image and
comments to [email protected] For more information and to find out about other activities that are available to support you in keeping active such as lunchtime led walks and Zumba classes go to the Health and Wellbeing page on the intranet.
In the news12 Oct 2016
A NEW service at Pennine Acute Trust will see patients from Heywood, Middleton, and Rochdale learning to manage their own long term conditions and/or caring situations in a more supportive way, whilst working in collaboration with their health and social care teams.
The Expert Patients’ Programme (EPP) is a nationally accredited programme, run by people who ‘live with’ a long-term condition or are carers. It is based on the idea that if people feel more in control or have the perceived ability to follow health guidelines, then they would be more able to manage their condition better on a day to day basis.
The programme is free and runs over seven weeks at community-based locations. It is designed around information giving and sharing and as the programme is delivered by people who have previously attended the course themselves, and are living with a long-term condition or are carers, this means they understand some of the challenges which participants often face.
The programme is unique in that it breeds its own tutors as people who attend the course can then go on to train to deliver it back to other course participants.
Debra Howard from Newhey undertook the programme in 2015 and was so impressed with the results of it that she decided to volunteer to act as a facilitator on future courses.
Debra said: “A few years ago, symptoms of arthritis led to me having two total hip replacements. In between the two operations I had to take early retirement from my job and started with a fast, irregular heart-rate and palpitations,
followed by pneumonia and a heart attack. The second hip operation had to be postponed because of these problems, which resulted in muscle wastage because of my reduced mobility.
“I was left feeling very weak, vulnerable, isolated and rather sorry for myself, as earlier in life I had been keen on swimming, cross-country running and martial arts. Everyday tasks required enormous effort and most of my joints were very painful. I was not keen to rely on painkillers, but seemed to have little or no choice. I tried very hard to walk and do other exercises, but found that it always left me feeling exhausted, and in more pain.
“During the seven weeks that I attended the EPP, I learned that problems are not always easy to identify, but by using ‘tools’ such as ‘Problem-solving, Decision-making and Action Planning’, small steps can gradually add up to big changes.
“Prior to attending the EPP, I was fed up, in almost constant pain and felt like a victim of a dodgy heart and arthritis. The programme helped me to understand that I was pushing myself too hard which left me feeling exhausted and in pain. I realised that I needed to start small and progress very gradually.
“Over time my mobility and general fitness improved markedly. My anxiety levels about my symptoms reduced, resulting in the elimination of non-routine visits to my GP or A&E department. I started feeling much more confident about being able to manage my day to day symptoms and any problems and took charge of my own exercise routine.
“Now I volunteer for a few hours per week as a tutor with the EPP, having undertaken extensive training and assessments to become qualified.”
Julie Dawson, service manager said: “The programme is based on behavioural change – encouraging people to think differently. This is achieved not necessarily by the content of the programme but more about how the programme is facilitated as the facilitators fully understand what it is like to live with a long-term condition or be a carer on a daily basis and how it affects them.
“People can self refer onto the programme or be referred by their health/social care professional. It is available for everyone diagnosed with a long term condition, disability, re-occurring illness and/or carers. The programme is especially helpful to support people who may not be managing or coping well and are becoming more reliant on others.”
For more information and to access the EPP contact 01706 676315 or 07967664441.
A NEW service at Pennine Acute “Prior to attending the EPP, I was fed
Breaking the symptom cycle - new Expert Patient Programme launched for HMR patients
Roll out of Internet Explorer 11Roll out of Internet Explorer 11Roll out of Internet Explorer 11INININ the coming weeks the IM&T department will be rolling out a new the coming weeks the IM&T department will be rolling out a new the coming weeks the IM&T department will be rolling out a new Connect Anywhere plus desktop which will include updating the Connect Anywhere plus desktop which will include updating the Connect Anywhere plus desktop which will include updating the internet browser to Internet Explorer 11 (IE11).internet browser to Internet Explorer 11 (IE11).internet browser to Internet Explorer 11 (IE11).
The current default browser (IE8) is now unsupported and cannot The current default browser (IE8) is now unsupported and cannot The current default browser (IE8) is now unsupported and cannot be used by a significant number of websites. IE11 will provide staff be used by a significant number of websites. IE11 will provide staff be used by a significant number of websites. IE11 will provide staff with the most up-to-date internet browser, giving access to approved with the most up-to-date internet browser, giving access to approved with the most up-to-date internet browser, giving access to approved websites and web based systems required for their roles.websites and web based systems required for their roles.websites and web based systems required for their roles.
The upgrade will be completed in a phased rollout with each group The upgrade will be completed in a phased rollout with each group The upgrade will be completed in a phased rollout with each group of users contacted prior to the upgrade of their desktop. After the of users contacted prior to the upgrade of their desktop. After the of users contacted prior to the upgrade of their desktop. After the of users contacted prior to the upgrade of their desktop. After the of users contacted prior to the upgrade of their desktop. After the of users contacted prior to the upgrade of their desktop. After the upgrade individual desktops will remain unchanged apart from the upgrade individual desktops will remain unchanged apart from the upgrade individual desktops will remain unchanged apart from the upgrade individual desktops will remain unchanged apart from the upgrade individual desktops will remain unchanged apart from the upgrade individual desktops will remain unchanged apart from the default browser being IE11.default browser being IE11.default browser being IE11.default browser being IE11.default browser being IE11.default browser being IE11.
Trust Annual Public MeetingTHE Trust Annual Public Meeting (APM) will be held on Thursday 6 October at the Queen Elizabeth Hall in Oldham. The meeting will start at 6pm and will include a presentation from Sir David Dalton and Trust Chairman, Jim Potter, who will review the last 12 months and the plans going forward.
The Trust’s Annual Report and Financial Accounts will be presented for formal adoption, followed by a look at the year ahead and a public question and answer session. Before the formal APM starts, there will be an exhibition between 5-6pm, where our staff will showcase some of our services, achievements and key developments. Everyone, including all staff, are invited to attend.
13In the news
Thought for the month
by Rev John HallIF my calculations are correct this is my 48th thought for the month that I have contributed over the past eleven and a half years.
Other members of our spiritual care team have also contributed on many other occasions as well; however this is my final one before leaving the Trust to begin working at Bolton Hospice.
This regular column is designed for all people from any background just to offer a few thoughts and reflections. Whether they come from our different faith backgrounds or from other more general areas of life we all need to remind ourselves of the need to stop, re-charge the batteries and to value peace, quiet, contemplation and rest. Not many of us are very good at it but that doesn’t mean we shouldn’t keep trying.
For me, working in this Trust, it really has been a place I have learned to value and love for many different reasons. I want to end my series of thoughts by saying thank you.
Thank you to all those people over the years that have shown amazing care, compassion and dedication. Thank you to those staff members who have remembered to offer our service to those people in hospital who are going through difficult and traumatic times.
Thank you to those who have gone the extra mile in making sure that the very best care can be offered when we work closely together. Thank you to those members of staff who have looked out for our team when we are tired, stressed and in need of some emotional support, it is never forgotten.
Thank you to all who have put up with my sometimes eccentric sense of humour. Laughter really is a gift that should be more highly valued. Thank you for all the kind wishes, thoughts, cards and gifts.
Pennine Acute is a place which I have given a great deal of myself to over the years and will always be a great big part of me and for that I am truly grateful.grateful.
IN support of national Organ Donation Week, which ran from 5 to 11 September, 24 Trust vehicles were branded up and rolled out to help spread the word about the importance of signing up to the Organ Donor Register.
In all, 13 VW Caddy vans, six VW transporters, three minibuses and two tail lift lorries were branded with the ‘yes I donate’ organ donation slogan and contact details. They will spread the message as they travel between the Trust’s four hospitals.
Every day around three people die whilst waiting for a life saving organ transplant and there are currently 7,000 people waiting for a transplant.
As well as spreading the word through its fleet the Trust has made it easier for patients, staff and visitors to sign up to the Organ Donor Register, by having links available on the staff intranet and public website. Leaflets are also available in the main reception of each hospital.
The Trust’s Organ Donation Committee would particularly like all Pennine Acute
staff to consider what their own wishes would be when they pass away. Anyone who wants to make a real difference by being an organ donor after their death can join the Organ Donor Register (www.organdonation.nhs.uk//register-to-donate/) and should also talk about their decision with family and friends.
Keely Hart, specialist nurse organ donation at Pennine Acute said: “One donor can save or transform up to nine lives through organ donation and many families take huge comfort in knowing that their relative has saved the lives of others.”
Anyone can join the NHS Organ Donor Register, age and medical conditions are not necessarily a barrier to donation.
For more information about organ donation please visit the Organ Donation website: www.organdonation.nhs.uk/
Pictured: David Hadgraft, transport co-ordinator; Keely Hart, specialist nurse organ donation; Dr Andrew Drummond, clinical lead for organ donation.
Trust fleet rolls out to promote Organ Donation Week
Raising awareness of Hepatitis C FIVE members of staff from the infectious diseases department at North Manchester have spent three days raising awareness of hepatitis C within south Asian communities in Greater Manchester.
Dr Alison Uriel, associate specialist; Dr Shaz Ahmad, specialty registrar and hepatitis specialist nurses Jennifer Cooper, Alicia Arcus and Pat McLaughlin, supported two hepatitis C testing events over a three day period in July.
Jenny, Alicia and Alison attended the British Muslim Heritage Centre in Whalley Range on the first day of the events which were hosted by Shabana Begum and Jim Conneely from the Hepatitis C Trust, whilst Shaz, Pat and Alison attended the Manchester Mega Mela at Platt Fields Park in Fallowfield on 30 and 31 July.
Dr Alison Uriel, said: “Early diagnosis is the key to successful outcomes in the management of hepatitis C infection, and several studies have revealed rates of hepatitis C are higher within the south Asian communities compared to background UK rates.
“Hepatitis C education and testing, using a simple oral swab, was offered to people attending prayers at the British Muslim Heritage Centre, and also to those enjoying the popular Manchester Mega Mela.”
Jenny Cooper, Alicia Arcus and Dr Alison Uriel are pictured outside one of their hepatitis C ‘testing stations’ at the British Muslim Heritage Centre in
Whalley Range.
People14 Oct 2016
Going for gold at Rochdale!DEPARTMENTS and teams at Rochdale Infirmary have gone gold following a recent ward accreditation programme.
A total of 54 wards and departments Trust wide were audited with five departments receiving gold accreditation across all sites. Three of these teams were at Rochdale Infirmary, namely the clinical assessment unit, theatres and the ophthalmic outpatients clinic.
The audit included a full documentation review, interviews with patients regarding their care, checks on mandatory training, risk assessments, compliance with work wear policy, cleanliness of the environment and the provision of a dementia friendly service.
Acknowledgement of the achievements at Rochdale included gold themed cakes, medals and chocolate which were shared with the teams in each of the departments.
Lou Harkness-Hudson, acting lead nurse, out of hospitals & HMR community services, said: “The staff were so very proud that it was recognised that they provide safe and exceptional services to their patients. They were all over the moon with the cakes and medals and
celebrated in style.”
Theatre team leader Michael Hudson said: “The team really wanted to celebrate their success and not let the moment pass without recognition. It is a great achievement for our team and we are very proud.”
MODELS affected by cancer took to the stage once again in the second Link4Pink charity fashion show. This year they were joined by popular breast surgical consultant Maria Bramley.
The event at Uppermill Civic Hall raised £2.5k for the Link4Pink appeal, which supports The Victoria Breast Unit at The Royal Oldham Hospital.
The 115 guests enjoyed a four course meal, fashion show, and performances from local singer Cara May and singer/DJ John Hall. The compere was local celebrity Mr Alan Nield.
The main attraction of the evening was when the firefighters from Manchester Airport took to the stage to assist the models in one of their performances. They then went to the audience for selfies and helped in collecting further monies.
An auction and raffle were held on the night which raised further funds for the charity. Prizes generously donated included hospitality and match package from Manchester City FC, a voucher for local tattooist Hannah Ruth from Mad Tatters Tattoo Studio, and a generous full house clean by Howard’s Domestics in Shaw. There was also a travel voucher supplied by Bowman Travel Failsworth.
The event was organised by chairperson Helen Haigh, with the dedicated help of committee members who volunteer their time to support the appeal. Helen, who was diagnosed with breast cancer in 2014, has worked tirelessly to fundraise for Link4Pink, raising in excess of £20,000 during her time with the appeal.
Helen said, “The evening was a great success. One that brought together people affected by cancer in many different ways.”
The fun filled evening ended with a disco as guests danced way into the night.
Shelley Owen, charitable fundraising co-ordinator at Pennine Acute, said: “It was a pleasure to share the special evening with so many regular supporters, as well as new supporters of the Link4Pink appeal. On behalf of the charity I would like to thank Helen Haigh and the committee for their hard work in organising such an outstanding event.
“Funds raised will make a real difference to so many patients at The Victoria Breast Unit, for which we are truly grateful. Congratulations to Helen and the committee on their success, and thank you to all those who have shown their support.”
Link4Pink models steal the show at charity ball
15People
THE first group of Pennine Pioneers have recently been trained to support staff engagement in their own teams.
The pioneers, with their work teams are embarking on an exciting 26 week journey, stepping into new territory by using the PAHT staff engagement toolkit to improve staff and patient experience.
The Staff Engagement Pioneer Programme recognises that every team has different needs; the toolkit offers a range of solutions (including listening events, communication cells, team building and many more) to meet those needs. Utilising a diagnostic team survey enables identification of areas where they can
improve, allowing them to utilise the toolkit to take ownership of their own staff engagement.
All teams who embark on the programme
will receive tailored support from the staff engagement team, pioneers’ faculty, staff side and their assigned sponsor.
The ground-breaking teams in cohort 1 are:
Booking & scheduling
Health records
Cancer services
Clinical administration
Day surgery RI
Theatres NMGH
Theatres ROH
Theatres FGH
Theatres RI
Look out for more news on our pioneering teams as they trail blaze across the Pennine Prairie!
First Pioneers are heading across the plains at Pennine Acute
National staff surveyNational staff surveyNational staff surveyNational staff surveyNational staff surveyNational staff surveyStaff engagement operational groupSTAFF engagement is about the relationship staff have with their work and the Trust, which can make a real difference to their experience at work, and the care patients experience.
The staff engagement operational group is currently being established to consider and act upon staff opinion and staff ideas stemming from engagement activities and pulse check survey data.
These committed individuals will act as champions for staff engagement by
Promoting and embedding Pride in Pennine – Together We Can as a way of working
Ensuring that our services are responding to staff data
Supporting staff engagement activities
The first meeting of the group is 26 September 2016; one of its first jobs will be to review the results of the second quarterly pulse check survey (July 2016) and agree actions.
Full terms of reference and membership of the group will be available through the staff engagement web pages from October 2016.
Pride in Pennine #TogetherWeCan
Careers events for support staffFOLLOWING on from the success of last year’s careers events for all staff in bands 1- 4, a further two events have been arranged for October 2016.
24 October 2016 from 10am to 3pm in the lecture theatre, postgrad centre, North Manchester General Hospital
28 October 2016 from 10am to 3pm in room F17, education centre, The Royal Oldham Hospital
Both dates are drop-in sessions, so if you can call in between 10am and 3pm, you will have the opportunity to chat to staff from the learning and organisational development department, local training providers, colleges and universities about qualifications and career pathways.
The sessions are suitable for all existing staff and managers.
For further information contact Lorraine Davies, L&OD manager - workbased learning on 0161 720 2794 (internal 42794).
Staff noticeboardStaff room - noticeboard16 Oct 2016
Persona ensure a comfortable visitVOLUNTEERS from Persona support day care volunteer project have raised £450 via a tombola in the main entrance at Fairfield over a number of years.
They have purchased seating for the relatives’ room for wards 6 and 7 from the money raised. The Trust would like to thank them for all their hard work and support over the years.
Pictured with the new seats are Jay Duenas, charge nurse ward 6; Lindsay Mole, support worker; David Butler, volunteer; Gillian Larkin, domestic monitoring officer; Michael Peach, volunteer; Karen Moore, volunteer and Susan Prendergast, support worker.
Wedding bellsAT last! After many years together
they’ve only gone and done it. Congratulations to staff nurse Christina Sherman and her new husband Shaun. Married on 13 August, all the team on ward 14 at Fairfield wish them many more years of happiness xxxx
Improving smiles over the yearsAFTER nearly 30 years working in the orthodontic department at Fairfield General Hospital, Mr Banks, consultant orthodontist, is retiring.
Mr Banks was instrumental in setting up the orthodontic service in 1987 and in that time has provided an exemplary service to patients of the locality, improving the smiles of many!
All of his friends, colleagues and patients would like to wish him a happy and healthy retirement. It has been a privilege working alongside you. Happy globe trotting!
Good luck LayanSTAFF and patients in the Norris Suite at Fairfield would like to wish Layan all the very best of luck as she returns to Jordan after three years of studying for the MOrth examination. Congratulations on passing this.
Her dedication and commitment to her patients and studies have been truly inspirational and she has kept a smile on her face throughout despite the long hours of study. We will miss you.
New district nurses qualifyFOUR community staff nurses within North Manchester community have undertaken the Specialist Practitioner Qualification (SPQDN) at Bolton University to become qualified district nurses.
Laura Burgess, Jeanette Dean, Lauren Campbell and Catherine Dodd completed the intensive 10 month course which is a combination of academic and community based assessments.
With the increase in complex care requirements in the community, there is an even greater emphasis on having an appropriately qualified leader of the local district nursing service. The SPQDN is viewed as being essential preparation for the challenging role of leading a team to deliver the district nursing service in the community and to contribute to future policy decisions within the context of interprofessional working.
‘District nurses are qualified nurses with a graduate level education and specialist practitioner qualification recordable with the Nursing and Midwifery Council.’ (DH, 2013)
Well done to all four district nurses on their fantastic achievement.
Improving smiles over the years
An emotional farewell to Rev John HallA SAD farewell was said to chaplaincy co-ordinator John Hall when he left the Trust to take up a new post at Bolton Hospice.
Patients and their loved ones, as well as staff throughout the Trust, will miss his cheery manner, deep empathy, quirky sense of humour and loving care.
Under his leadership the work of emotional support and spiritual care has become an integrated part of Pennine Acute. John was the first co-ordinator in the newly formed Trust wide chaplaincy team and he leaves a well-functioning team which provide support and care in a large number of contexts and situations.
One of John’s many skills was his ability to encourage creativity in his team and then support those ideas into action.
We say goodbye to a great chaplain, who always had the care of others, patients, their loved ones, staff and his team, at the centre of his thoughts and actions.
Warmest wishes are sent to John from all his friends and colleagues.