AMBER OWEN 513 N. Upland Avenue, Metairie, LA, 70003 • 850-812-2529 • thesweetlife924@gmail.com

Dedicated and versatile U.S. Air Force veteran with more than 3 years of quality assurance expertise and expert communicative skills among all pertinent personnel is seeking to successfully transition to new opportunities.

— Cross train to incorporate knowledge and complete numerous duties across multiple job functions. — Maintains solid foundation in software applications, database management and data entry. — Possesses Florida Department of Children and Families Child Care certificates. — Possesses valid BLS Certificate (Basic Life Support/CPR).

EDUCATION SUMMARY / CORE PROFICIENCIES 08/2014 Ultimate Medical Academy Tampa, FL Medical Administrative Assistant Associates Degree (GPA: 3.0) 12/2013 Ultimate Medical Academy Tampa, FL Health Information Technology Diploma (GPA: 3.48)

− Competently prepare and submit electronic/paper claims to numerous insurance companies. − Collaborate across billing/collections departments to ensure billing related issues are resolved, while readying patients for examination and treatment. − Schedule appointments, obtain patient insurance authorizations for procedures, collect medical histories

Introduction to Medical Assisting Medical Terminology HIPAA Compliance Medical Record Management Medical Law & Ethics Medical Billing Pathophysiology for Medical Office Anatomy/Physiology Pharmacology Electronic Health Records Interpersonal Communication Health Care Coding Patient Processing & Accessing Medical Office Procedures Office Accounting Principals of Management Insurance Verification Medical Transcription

PROFESSIONAL EXPERIENCE March 2015 – July 2015 Four Points by Sheraton Fort Walton Beach, FL Server

— Maintained a working knowledge of all hotel and food handling policies and procedures while upholding a professional attitude, service excellence and high level of customer satisfaction. — Keenly anticipated the needs of the guests to ensure repeat business. January 2014 – December 2014 James P. Wilson, MD IM and Diabetology Fort Walton Beach, FL Assistant

— Perform clinical duties including but not limited to taking vitals, insertion and removal of iPro 2 CGMs, urinalysis, drug screening, HBA1C/blood glucose testing, and performing Brentwood ECGs and Spirometrys. — Perform clerical duties including but not limited to ordering supplies, patient check in/out, accepting paym ents, electronic chart data entry, documentation/record requests, summarizing consults, refilling electronic prescriptions, coordinating referrals to outside providers and facilities, and answering/directing calls. October 2012 – December 2013 Certified Hood and Fire Specialist Foley, AL Assistant

— Prepare for maximum FOD control, while cleaning hood vents in accordance with company policies/procedures. — Consistently proves ability to produce stellar results both independently and as a team