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    05:04:18 AMSameer Phanse Marketing &Political Consultant

    Sameer PhanseMarketing & Political Consultant

    CIMR /CRKIMR

    Summer

    PlacementResearch

    An Overview for Research

    Guides

    05:04:18 AM 11Sameer Phanse Marketing &Political Consultant

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    This presentation is at the request of the CEO,Mrs. Madhumita Patil

    The aim is

    To provide the research guides with a quickoverview of Research from the point of view of

    the Summer Research ProjectThe hope is that our students will

    Learn better at the Summers

    Add genuine value and stand out from othertrainees

    Create a good impression of self and theInstitute with the Sponsor

    The material for this presentation has been05:04:18 AM 22Sameer Phanse Marketing &Political Consultant

    Genesis of Presentation

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    Success at Summer Research

    Some Success Factors

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    05:04:18 AM 44Sameer Phanse Marketing &Political Consultant

    Research: Relevance &Believability

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    55

    Research

    Identify

    Problem orOpportunity

    AnalyzeProblem orOpportunity

    EvaluateAlternative

    Actions

    ListAlternativeActions

    Selectan

    Action

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    Problem to Research Design

    ManagementProblem

    orOpportunity

    DecisionAlternatives

    DecisionCriteria

    ResearchPurposeResearch Objectives(Questions)& Hypotheses

    ResearchDesign

    ManagementAnalysesManagementResearch

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    When to Research?Assessing Research Feasibility

    YES

    CRITICAL

    DECISION?

    DATAACCESSIBL

    E?Internallyavailable?Externally

    Accessible?

    YES

    TIMEAVAILABLE?

    YES

    MRECONOMOCAL

    ?For

    Implement

    ation?

    YES

    STA

    RT

    NO

    R

    NO

    R

    NO

    R

    NO

    R

    R

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    Research Ethics

    The Sponsors Ethics

    Purpose of Research

    Dishonesty in Supplier Dealings

    Misuse of information

    The Researchers / Suppliers Ethics(Student/Institute)

    Violating Sponsors confidentiality

    Improper research Execution

    05:04:18 AM 88Sameer Phanse Marketing &Political Consultant

    Ethics in Marketing Research

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    The Respondents Ethics & Rights

    Respondents Ethics

    The abuse of respondents

    Violation of their rights

    Selling in the guise of research is a transgression ofresearch as well as selling ethics

    Society is becoming more aware & empowered

    Guides must make Chetana students aware of thesevalues and respondent s rights

    These issues have been discussed in RM classes

    05:04:18 AM 99Sameer Phanse Marketing &Political Consultant

    Ethics in Marketing Research

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    05:04:18 AMSameer Phanse Marketing &Political ConsultantSameer Phanse Marketing &

    1010

    ypo ogy o esearc

    Research

    TypesApplicati

    onInquiryMode

    Experimental

    PureResearch

    ExploratoryResearch

    Qualitative

    Objectives

    Methods

    HistoricalResearch

    Analytical

    Study

    SurveyResearch

    AppliedResearch

    DescriptiveResearch

    CorrelationalResearch

    ExplanatoryResearch

    Quantitative

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    Basic Research Types

    Descriptive ResearchTo describe what is prevalent regarding

    A situation

    A phenomenon

    Examples & Exercises

    Demographic Profile of the customers ofJet Lite

    Attitudes of young mothers towards Baby Food

    Advertisements

    Consumers likes & dislikes about Dominos Homedelivery service

    One of the easiest research types, where the

    analysis may involve only averages and05:04:18 AM 1111Sameer Phanse Marketing & PoliticalConsultant

    Basic Research Types

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    Correlational Research

    To establish whether there isA relationship

    An Association

    An interdependence

    Examples & Exercises

    Impact on Sales of a new Advertising Program

    Impact of blogging on the of word of mouth

    endorsements for the latestApple iPodEstablishing a relation between Working from home

    option and the productivity of IT personnel at TCS

    Impact of declaration of certain Union Budget clauses

    on the movement of the BSE index05:04:18 AM 1212Sameer Phanse Marketing & Political

    Consultant

    Basic Research Types

    i h

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    Explanatory or Causal Research

    To establish Why

    A relationship

    To explain Why

    A particular phenomenon occurs

    Examples & Exercises

    Why the Sales forAxe has picked up after the launchof a new Commercial on Imagine channels Emotional

    Atyachar?

    Why only a certain segment of the MIG has acceptedbuying frozen fish at Star Market(A DepartmentalStore)?

    Why do certain people have a negative attitude toward

    Elections & Voting ?05:04:18 AM 1313Sameer Phanse Marketing & Political

    Consultant

    Basic Research Types

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    14Sameer Phanse Marketing &Political Consultant

    The Research ProcessResearchProblem

    Formulation

    ResearchDesignBuilding

    Construction of

    DataCollectionInstrument

    Selecting aSample

    ResearchReporting

    DataProcessing

    DataCollection

    Writing aResearchProposal

    ResearchConceptualizati

    on

    Research

    Plannin

    g

    Research

    Deliver

    y

    Research

    Executio

    n

    Research

    Marketi

    ng

    What toResearch

    Doing the Research

    Planning of How to Research

    Reporting theResearch

    Communicating What &

    How Research will bedone

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    Research Process

    ResearchProblem

    Formulation

    ResearchDesignBuilding

    Construction of

    DataCollectionInstrument

    Selecting aSample

    ResearchReporting

    DataProcessing

    DataCollection

    Writing aResearchProposal

    ResearchConceptualizati

    on

    Research

    Plannin

    g

    Research

    Deliver

    y

    Research

    Executio

    n

    Research

    Marketi

    ng

    What toResearch

    Doing the Research

    Planning of How to Research

    Reporting theResearch

    Communicating What &

    How Research will bedone

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    Research Problem Formulation

    This is the most critical step in the ResearchProcess on which depends every subsequentstep

    Sufficient & concentrated attention & time must

    be spared for this step

    Factors to consider when finalizing a ResearchProblem will include

    Sponsors Purpose (Ask What if questions)Resources at hand

    Skill & Knowledge Availability

    Subject

    Research05:04:19 AM

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    esearc ro emFormulation

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    Major components of the Sub-Process

    Review of available LiteratureIdentification of variables (N, O, I, R )

    Development Hypotheses

    Do not reinvent the wheel, do extensive literary

    search

    Realize that the Hypotheses has seriousimplications for the research scope:

    Decide your sample memberse.g. H: The youth of Mumbai visit malls more

    frequently than those of New Delhi:You need youth samples from Mumbai as well as NewDelhi in your sample!

    Types of questions in your Questionnaire05:04:19 AM

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    esearc ro emFormulation

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    Research Design

    A blueprint of research action that logicallyconnects the particular Research methods tothe

    Research Purpose , Objectives

    Desired outcomes

    The specific Organizational / Community context ofthe research

    A bridge between the conceptual level ofobjectives and the concrete dimension ofimplementation

    Objectives / Sub-Objectives must be logically

    connected with the Hypotheses05:04:19 AM

    18Sameer Phanse Marketing &Political Consultant

    Research Design

    D t C ll ti I t t

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    Constructing the Data Collection Instrument

    Any device or system used for collecting therequired data is called as a Data CollectionInstrument

    Also called a Research Tool

    Examples

    Questionnaire

    Interview Guide

    Observation Form

    Pre-Testing of the tool is usually advisable andmust be carried out in a real world environment

    In the case of Secondary information, you would

    have a specially designed form or framework to05:04:19 AM

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    Data Collection Instrument

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    Selecting the Sample

    The accuracy of the end result depends to agreat degree on the appropriate selection ofthe sample

    Sample selection is guided by Sampling Theory

    Sampling Theory involves two fundamental aspects

    Selection of an unbiased Sample

    Delivering maximum accuracy for a defined quantumof Resources

    There are three basic Sampling Designs

    Probability or Random Sampling Designs

    Non-Probability or Non-Random Sampling Designs

    In case you cannot, for some reason, go in for a05:04:19 AM

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    Sample Selection

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    Significance of the Sampling Design

    Decides your ability to project Sample data ontothe Population

    Dictates the choice of Statistical tests that can beemployed

    In real life, from my own experience, purerandom samples are extremely difficulteven ifyou have a big fat budget

    To mitigate the effect of a non-probability

    samples,Use Non-parametric tests such as Chi-square, but

    Keep your questionnaire accordingly designed topick frequencies/percentages

    For a summer project that should usually be good05:04:19 AM

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    Sample Selection

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    Writing the Research Proposal

    The Research Proposal is a document meant for

    The Research Sponsor (Summer Corporate)

    The Research Approving / Supervising authority(Research Guide)

    The Research Evaluation entity (Viva Jury)

    The aim of the Research Proposal is to formallycommunicate in a written form

    The Research Plan and

    The Research Design

    Broadly the Research Proposal must spell out

    Whatis proposed to be done05:04:19 AM

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    Marketing the Research

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    Typical Contents of the Research Proposal

    Objectives of the Research

    Hypotheses if any

    The Study Design

    The Setting of your Study (Corporate /Community/ Mall etc.)

    The Research Instrument(s) you propose todeploy

    Sample Size & Sampling Design information

    Data Analyses procedures anticipated

    An overview of the planned Chapter Scheme

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    Marketing the Research

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    Data Collection

    This is the commencement of the external, real-world Research activities

    This is the stage you actually pick up the data

    Examples

    Interview a respondent

    Go armed with Questionnaires onto the field

    Make Observations

    Run a Focus Group Discussion

    Ethical aspects may especially be need to betackled during this stage of the ResearchProcess

    Alwa s test the uestionnaire usin a ilot05:04:19 AM24Sameer Phanse Marketing &

    Political Consultant

    Data Collection

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    Data Processing

    The Analyses of data is the penultimate step inthe Research process

    Its very important to visualize & planbeforehand the

    Type &

    Level of analyses that the collected data will besubjected to, since certain analyses and statisticalprocedures demand the input of certain specific

    types of variables & data

    The type of Analyses you will employ dependsupon

    The rigor of analysis desired

    The t e of data collected05:04:19 AM

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    Data Processing

    Delivering the Research

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    Research Reporting

    Communicating & Delivering the ResearchThis is the last stage of the Research Process

    The Goals of Research Reporting are to inform theinterested community

    What was done

    What has been learnt

    What conclusions have been drawn from the findings

    The clearer one is about the Research, the easier it isto write the Research Report

    Oral reports are usually made along with thesubmission of the written report

    Oral reports have their merits as well as demerits05:04:19 AM

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    Delivering the Research

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    Thank You!End of Session