overview of project management knowledge areas 2
TRANSCRIPT
OVERVIEW OFPROJECT
MANAGEMENTKNOWLEDGEAREAS
ANDPROCESSES
(BASED ON PMBOK 5TH EDITION)
Animasaun Idris, PMP, SFC
PROJECT INTEGRATION MANAGEMENT
This knowledge area coordinates other areas to work together throughout the project
and includes the processes and activities to identify, define, combine, unify and
coordinate the various processes and project management activities within the project
management process groups. It includes making choices about resource allocation,
making trade-offs among competing objectives and alternatives, and managing the
interdependencies among the project management knowledge areas. This knowledge
area emphasizes the generally accepted role of a Project Manager: performing
coordination and bringing all the pieces (the deliverables of the project) together.
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PROJECT INTEGRATION MANAGEMENT OVERVIEW
PROCESS PROCESS GROUP INPUTS TOOLS & TECHNIQUES OUTPUTS
1 Develop Project Charter Initiating Project statement of work (SOW) Expert judgment Project charter
Business case Facilitation techniquesAgreementsEnterprise environmental factors (EEF)
Organizational process assets (OPA)2 Develop Project Management Plan Planning Project charter Expert judgment Project management plan
Outputs from other processes Facilitation techniquesEEFOPA
3 Direct & Manage Project Work Executing Project management plan Expert judgment DeliverablesApproved change requests Project management information
systemWork performance data
EEF Meetings Change requestsOPA Project management plan
Project documents updates4 Monitor & Control Project Work Monitoring & Controlling Project management plan Expert judgment Change requests
Schedule forecasts Analytical techniques Work performance reports
cost forecasts Project management informationsystem
Project management plan
Validated changes Meetings Project documents updates
Work performance informationEEFOPA
5 Perform Integrated Change Control Monitoring & Controlling Project management plan Expert judgment Approved change requests
Change requests Meetings Change logWork performance reports Change control tools Project management plan updates
EEF Project documents updates
OPA6 Close Project or Phase Closing Project management plan Expert judgment Final product, service, or result transition
Accepted deliverables Analytical techniques OPA updatesOPA Meetings
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PROJECT SCOPE MANAGEMENT
A set of processes is used to ensure that the project includes all the requirements and
that no new requirements are added in a way that could harm the project. This
knowledge area includes the processes required to ensure that the project includes all
the work required, and only the work required, to complete the project successfully and
includes setting clearly defined project objectives, defining major project deliverables,
and controlling changes to those deliverables. Managing the scope primarily concerns
defining and controlling what is and what is not included in the project.
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PROJECT SCOPE MANAGEMENT OVERVIEW
PROCESS PROCESS GROUP INPUTS TOOLS & TECHNIQUES OUTPUTS
1 Plan Scope Management Planning Project management plan Expert judgment Scope management planProject charter Meetings Requirements management planEEFOPA
2 Collect Requirements Planning Scope management plan Interviews Requirements documentationRequirements management plan Focus groups Requirements traceability matrixStakeholder management plan Facilitated workshopsProject charter Group creativity techniquesStakeholder register Group decision-making techniques
Questionnaires & surveysObservationsPrototypesBenchmarkingContext diagramsDocument analysis
3 Define Scope Planning Scope management plan Expert judgment Project scope statementProject charter Product analysis Project documents updatesRequirements documentation Alternatives generationOPA Facilitated workshops
4 Create WBS Planning Scope management plan Decomposition Scope baselineProject scope statement Expert judgment Project documents updatesRequirements documentationEEFOPA
5 Validate Scope Monitoring & Controlling Project management plan Inspection Accepted deliverables
Requirements documentation Group decision-making techniques Change requests
Requirements traceability matrix Work performance informationVerified deliverables Project documents updatesWork performance data
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6 Control Scope Monitoring & Controlling Project management plan Variance analysis Work performance informationRequirements documentation Change requestsRequirements traceability matrix Project management plan updatesWork performance data Project documents updatesOPA OPA updates
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PROJECT TIME MANAGEMENT
Processes are required to manage the timely completion of the project and to ensure
that the project is completed on schedule. This knowledge area is driven by risk,
resource availability, business value, and the scheduling methods used.
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PROJECT TIME MANAGEMENT OVERVIEW
PROCESS PROCESS GROUP INPUTS TOOLS & TECHNIQUES OUTPUTS
1 Plan Schedule Management Planning Project management plan Expert judgment Schedule management planProject charter Analytical techniquesEEF MeetingsOPA
2 Define Activities Planning Schedule management plan Decomposition Activity listScope baseline Rolling wave planning Activity attributesEEF Expert judgment Milestone listOPA
3 Sequence Activities Planning Schedule management plan Precedence diagramming method(PDM)
Project schedule network diagrams
Activity list Dependency determination Project documents updatesActivity attributes Leads & lagsMilestone listProject scope statementEEFOPA
4 Estimate Activity Resources Planning Schedule management plan Expert judgment Activity resource requirementsActivity list Alternative analysis Resource breakdown structure (RBS)Activity attributes Published estimating data Project documents updatesResource calendars Bottom-up estimatingRisk register Project management softwareActivity cost estimatesEEFOPA
5 Estimate Activity Durations Planning Schedule management plan Expert judgment Activity duration estimatesActivity list Analogous estimating Project documents updatesActivity attributes Parametric estimatingActivity resource requirements Three-point estimatingResource calendars Group decision-making techniques
Project scope statement Reserve analysisRisk register
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Resource breakdown structure (RBS)EEFOPA
6 Develop Schedule Planning Schedule management plan Schedule network analysis Schedule baselineActivity list Critical path method Project scheduleActivity attributes Critical chain method Schedule dataProject schedule network diagrams Resource optimization techniques Project calendarsActivity resource requirements Modeling techniques Project management plan updatesResource calendars Leads & lags Project documents updatesActivity duration estimates Schedule compressionProject scope statement Scheduling toolRisk registerProject staff assignmentsResource breakdown structure (RBS)EEFOPA
7 Control Schedule Monitoring & Controlling Project management plan Performance reviews Work performance informationProject schedule Project management software Schedule forecastsWork performance data Resource optimization techniques Change requestsProject calendars Modeling techniques Project management plan updatesSchedule data Leads & lags Project documents updatesOPA Schedule compression OPA updates
Scheduling tool
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COST MANAGEMENT
Project cost management includes the processes involved in planning, estimating,
budgeting, financing, funding, managing, and controlling costs sothat the project can be
completed within the approved budget. In other words, this knowledge area includes
processes to ensure that the project is completed on budget.
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PROJECT COST MANAGEMENT OVERVIEW
PROCESS PROCESS GROUP INPUTS TOOLS & TECHNIQUES OUTPUTS
1 Plan Cost Management Planning Project management plan Expert judgment Cost management planProject charter Analytical techniquesEEF MeetingsOPA
2 Estimate Costs Planning Cost management plan Expert judgment Activity cost estimatesHR management plan Analogous estimating Basis of estimatesScope baseline Parametric estimating Project documents updatesProject schedule Bottom-up estimatingRisk register Three-point estimatingEEF Reserve analysisOPA Cost of quality
Project management softwareVendor bid analysisGroup decision-making techniques
3 Determine Budget Planning Cost management plan Cost aggregation Cost baselineScope baseline Reserve analysis Project funding requirementsActivity cost estimates Expert judgment Project documents updatesBasis of estimates Historical relationshipsProject schedule Funding limit reconciliationResource calendarsRisk registerAgreementsOPA
4 Control Costs Monitoring & Controlling Project management plan Earned value management Work performance informationProject funding requirements Forecasting cost forecastsWork performance data To-complete performance index
(TCPI)change requests
OPA Performance reviews Project management plan updatesProject management software Project documents updatesReserve analysis OPA updates
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PROJECT QUALITY MANAGEMENT
Project Quality Management includes the processes and activities of the performing
organization that determine the quality policies, objectives, and responsibilities so that
the project will satisfy the needs for which it was undertaken. It uses policies and
procedures to implement, within the project’s context, the organization’s quality
management system and supports continuous process improvement activities as
undertaken on behalf of the performing organization. This area also includes developing
plans to ensure that project requirements, including product requirements, are met and
validated. Quality management can ultimately establish a quality policy, help understand
quality principles introduced by quality experts, developing quality assurance processes,
and control the quality of all project deliverables.
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PROJECT QUALITY MANAGEMENT OVERVIEW
PROCESS PROCESS GROUP INPUTS TOOLS & TECHNIQUES OUTPUTS
1 Plan Quality Management Planning Project management plan Cost-benefit analysis Quality management planStakeholder register Cost of quality Process improvement planRisk register Seven basic quality tools Quality metricsRequirements documentation Benchmarking Quality checklistsEEF Design of experiments Project documents updatesOPA Statistical sampling
Additional quality planning toolsMeetings
2 Perform Quality Assurance Executing Quality management plan Quality management & control tools change requests
Process improvement plan Quality audits Project management plan updatesQuality metrics Process analysis Project documents updatesQuality control measurements OPA updatesProject documents
3 Control Quality Monitoring & Controlling Project management plan Seven basic quality tools Quality control measurementsQuality metrics Statistical sampling Validated changesQuality checklists Inspection Verified deliverablesWork performance data Approved change requests review Work performance informationApproved change requests change requestsDeliverables Project management plan updatesProject documents Project documents updatesOPA OPA updates
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PROJECT HR MANAGEMENT
Project Human Resource Management includes the processes that organize, manage,
and lead the project team. This knowledge area includes all the processes used to
develop, manage, and put the project team together. This involves planning HR
management, acquiring and developing the project team, motivating the team, and
understanding management styles and organizational structure.
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PROJECT HR MANAGEMENT OVERVIEW
PROCESS PROCESS GROUP INPUTS TOOLS & TECHNIQUES OUTPUTS
1 Plan HR Management Planning Project management plan Organization charts & positiondescriptions
Human resource management plan
Activity resource requirements NetworkingEEF Organizational theoryOPA Expert judgment
Meetings2 Acquire Project Team Executing Human resource management plan Pre-assignment Project staff assignments
EEF Negotiation Resource calendarsOPA Acquisition Project management plan updates
Virtual teamsMulti-criteria decision analysis
3 Develop Project Team Executing Human resource management plan Interpersonal skills Team performance assessmentsProject staff assignments Training EEF updatesResource calendars Team-building activities
Ground rulesCo-locationRecognition & rewardsPersonnel assessment tools
4 Manage Project Team Executing Human resource management plan Observation & conversation change requestsProject staff assignments Project performance appraisals Project management plan updatesTeam performance assessments Conflict management Project documents updatesIssue log Interpersonal skills EEF updatesWork performance reports OPA updatesOPA
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PROJECT COMMUNICATIONS MANAGEMENT
Project Communications Management includes the processes that are required to
ensure the timely and appropriate planning, collection, creation, distribution, storage,
retrieval management, control, monitoring, and ultimate disposition of project
information. This knowledge area determines what information is needed, how that
information will be sent and managed, and how project performance is reported. This
involves planning and distributing information correctly and to the appropriate
stakeholders, reporting the performance, managing stakeholders, and developing
processes to ensure effective transfer of information. Communications management is
mainly about effective communication among those involved in the project, from
stakeholders to internal project interests at different levels and with differing views.
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PROJECT COMMUNICATIONS MANAGEMENT OVERVIEW
PROCESS PROCESS GROUP INPUTS TOOLS & TECHNIQUES OUTPUTS
1 Plan Communications Management Planning Project management plan Communication requirementsanalysis
Communications management plan
Stakeholder register Communication technology Project documents updatesEEF Communication modelsOPA Communication methods
Meetings2 Manage Communications Executing Communications management plan Communication technology Project communications
Work performance reports Communication models Project management plan updatesEEF Communication methods Project documents updatesOPA Information management systems OPA updates
Performance reporting3 Control Communications Monitoring & Controlling Project management plan Information management systems Work performance information
Project communications Expert judgment Change requestsIssue log Meetings Project management plan updatesWork performance data Project documents updatesOPA OPA updates
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PROJECT RISK MANAGEMENT
Project Risk Management includes the processes of conducting risk management
planning, identification, analysis, response planning, and risk control in a project. The
objectives of project risk management are to increase the likelihood and impact of
positive events and decrease the likelihood and impact of negative events in the project.
This area includes identifying potential project risk events, using qualitative and
quantitative analysis to prioritize potential risks, respond to risk situations, and develop
risk monitoring and controlling processes. The PM and the project team actively discuss
potential risk situations that will make difference between a smooth-flowing project and
a project filled with surprises and potential disasters.
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PROJECT RISK MANAGEMENT OVERVIEW
PROCESS PROCESS GROUP INPUTS TOOLS & TECHNIQUES OUTPUTS
1 Plan Risk Management Planning Project management plan Analytical techniques Risk management planProject charter Expert judgmentStakeholder register MeetingsEEFOPA
2 Identify Risks Planning Risk management plan Documentation reviews Risk registerCost management plan Information gathering techniquesSchedule management plan Checklist analysisQuality management plan Assumptions analysisHR management plan Diagramming techniquesScope baseline SWOT analysisActivity cost estimates Expert judgmentActivity duration estimatesStakeholder registerProject documentsProcurement documentsEEFOPA
3 Perform Qualitative Risk Analysis Planning Risk management plan Risk probability & impact assessment Project documents updates
Scope baseline probability & impact matrixRisk register Risk data quality assessmentEEF Risk categorizationOPA Risk urgency assessment
Expert judgment4 Perform Quantitative Risk Analysis Planning Risk management plan Data gathering & representation
techniquesProject documents updates
Cost management plan Quantitative risk analysis & modelingtechniques
Schedule management plan Expert judgmentRisk registerEEFOPA
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5 Plan Risk Responses Planning Risk management plan Strategies for negative risks or threats Project management plan updates
Risk register Strategies for positive risks oropportunities
Project documents updates
Contingent response strategiesExpert judgment
6 Control Risks Monitoring & Controlling Project management plan Risk reassessment Work performance informationRisk register Risk audits Change requestsWork performance data Variance & trend analysis Project management plan updatesWork performance reports Technical performance measurement Project documents updates
Reserve analysis OPA updatesMeetings
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PROJECT PROCUREMENT MANAGEMENT
Project Procurement Management includes the processes necessary to purchase or
acquire products, services, or results needed from outside the project team to complete
the project objectives. This includes determining what goods and services should be
purchased or developed internally by an organization, planning purchases, and
developing procurement documentation such as request for proposals. It also involves
determining appropriate contract types, negotiating terms, selecting sellers, managing
contracts through implementation, and them managing project closure and contractual
closure.
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PROJECT PROCUREMENT MANAGEMENT OVERVIEW
PROCESS PROCESS GROUP INPUTS TOOLS & TECHNIQUES OUTPUTS
1 Plan Procurement Management Planning Project management plan Make-or-buy analysis Procurement management planRequirements documentation Expert judgment Procurement statement of workRisk register Market research Procurement documentsActivity resource requirements Meetings Source selection criteriaProject schedule Make-or-buy decisionsActivity cost estimates Change requestsStakeholder register Project documents updatesEEFOPA
2 Conduct Procurements Executing Procurement management plan Bidder conference Selected sellersProcurement documents Proposal evaluation techniques AgreementsSource selection criteria Independent estimates Resource calendarsSeller proposals Expert judgment Change requestsProject documents Analytical techniques Project management plan updatesMake-or-buy decisions Procurement negotiations Project documents updatesProcurement statement of workOPA
3 Control Procurements Monitoring & Controlling Project management plan Contract change control system Work performance informationProcurement documents Procurement performance reviews Change requests
Agreements Inspections & audits Project management plan updatesApproved change requests Performance reporting Project documents updatesWork performance data Payment systems OPA updatesWork performance reports Claims administration
Records management system4 Close Procurements Closing Project management plan Procurement audits Closed procurements
Procurement documents Procurement negotiations OPA updatesRecords management system
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PROJECT STAKEHOLDER MANAGEMENT
Project stakeholders include anyone influenced by or influencing the result of a project.
Project Stakeholder Management includes the processes to ensure the identification of
stakeholders and to plan, manage, and control their engagement, which is required to
identify the people, groups, or organizations that could impact or be impacted by the
project, to analyze stakeholder expectations and their impact on the project, and to
develop appropriate management strategies for effectively engaging stakeholders in
project decisions and execution. Stakeholder management also focuses on continuous
communication with stakeholders to understand their needs and expectations,
addressing issues as they occur, managing conflicting interests, and fostering appropriate
stakeholder engagement in project decisions and activities.
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PROJECT STAKEHOLDER MANAGEMENT OVERVIEW
PROCESS PROCESS GROUP INPUTS TOOLS & TECHNIQUES OUTPUTS
1 Identify Stakeholders Initiating Project charter Stakeholder analysis Stakeholder registerProcurement documents Expert judgmentEEF MeetingsOPA
2 Plan Stakeholder Management Planning Project management plan Expert judgment Stakeholder management planStakeholder register Meetings Project documents updatesEEF Analytical techniquesOPA
3 Manage Stakeholder Engagement Executing Stakeholder management plan Communication methods Issue logCommunications management plan Interpersonal skills Change requestsChange log Management skills Project management plan updatesOPA Project documents updates
OPA updates4 Control Stakeholder Engagement Monitoring & Controlling Project management plan Information management systems Work performance information
Issue log Expert judgment Change requestsWork performance data Meetings Project management plan updatesProject documents Project documents updates
OPA updates