overview of harris caprock communications maritime solutions
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Ver. 1.3.2011 Harris CapRock Communications Proprietary – All Rights Reserved © 2011
Overview of
Harris CapRock Communications Maritime Solutions
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About Harris Corporation Harris is an international communications and information technology company
serving government and commercial markets in more than 150 countries - Headquartered in Melbourne, Florida - USA - Approximately $6 billion of annual revenue - More than 16,000 employees - 7,000 engineers and scientists.
Harris is dedicated to developing best-in-class assured communications® products, systems, and services.
Additional information about Harris Corporation is available at www.harris.com
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Harris Acquires CapRock July 2010
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Four Businesses have Merged to Form . . .
CapRock Communications
DATS Infrastructure (Core180)
The World’s Largest Provider of Communications for Remote & Harsh Environments
• Satellite & Terrestrial • Systems Integration • Field Services • Energy • Government • Maritime
Global Communications
Services (Schlumberger)
• Satellite & Terrestrial • Proprietary VSAT
Manufacturing • Field Services • Energy
• Terrestrial • Government
Harris Maritime Communications • Satellite • Maritime • Subsea Networks
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Demanding Clients Depend on Us
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Energy Maritime Government
BP Shipping
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Harris CapRock Far Out Paces All Major Competitors in the Market
Harris CapRock Communications
$600M+
Stratos $300M
Rignet $100M
Vizada $300M
Self-
owne
d G
loba
l Inf
rast
ruct
ure
Revenue From Managed VSAT Network Services
All Three
Energy & Maritime
Energy
Maritime
Government
Primary Markets Served
TCS $150M
Approximate 2010 Revenue from managed FSS satellite based network services Sources: Comsys, Company Financial Reports, Hoovers, HCC Estimates
Globecomm $100M MTN
$130M
BroadPoint $50M
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Nigeria
Countries in which Harris CapRock has provided service
Countries with teleport locations
Local Presence
• 18 Teleports Across 6 Continents • 6 Network Operations Centers (24 x 7) • 83 PoPs on Global Terrestrial Network • 23 Countries with Local Offices & Depots • 150 Countries Served • 275 Field Technicians
No Other Company Can Match Our Global Reach or Self-owned Infrastructure
Two Time Winner Teleport Operator of the Year
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What does it take to provide a Global VSAT Service?
HarrisCapRock delivers all segments except* the satellites * First Harris satellite - HCC1 being launched March/April 2012, 1W , C-/ku-band
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Our Comprehensive Expertise Provides ‘Best Fit’ End-to-End Solutions
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HCC Capabilities & Technologies
• Global Infrastructure – Self owned & operated – Advanced MPLS/IP networks – 24/7/365 support
• Technical Expertise – Focus on Engineering – The “right” technology – Design, build and test
• Security & Safety – Security procedures – Safety training
• Quality Process – CapRock Way, ISO 9001 certified*
*The CapRock Aberdeen, Scotland office is ISO 9001 certified.
Houston, TX International Teleport
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Standardized of Customized?
Standardized Solutions – Turnkey satellite communication services – Integrated and field-proven equipment
Custom Developed Networks – Custom designed to application environment – Integrated LAN and WAN applications – Design, build, test & implementation services
Fleet Integration Projects
– Capability of implementing large fleets – Dedicated Global Project Managers – Network strategy & planning – Enhanced service and network management
HarrisCapRock do both and more
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Specialists to Support Clients’ Global Operations
• Project Management and Design Engineering – Maintain project schedules – Manage customs, taxes, shipping and logistics
(experience in 32 countries) – Execute systems designs and drawings – Network commissioning and testing – Provide on-site client training
• Field Services – 61% of employees staffed in South America, EMEA
and Asia – Specialists in satellite, microwave, radios, video and
monitoring – Joined teams provide additional opportunities to further
use Harris CapRock specialists in place of contractors – Critical spares strategically positioned worldwide
Global Distribution of Joint Field Services Personnel
Total Number: 277
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Value Added Solutions
• Harris CapRock Value Added Services – Prepaid Calling for Crew and Passenger – Onboard Billing and Least Cost Routing for Voice Services – WAN Optimization – Content Filtering – Onboard GSM/CDMA Services – Onboard Streaming Video Services (Security Service)
• Harris Corporation Value Added Services – Digital Signage – Hosted IT Services (Cloud) – Disaster Recovery Services
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Customer Web Portal
Dashboard Vessel Location Tracker
Multiple live data parameters: - Througput, up/down - Protocols used - Availability data (uptime) - Voice Quaility - Link Status with RF – data - Ticket history - A lot more...
Vessel tracking - Througput - Link Status with RF – data - Historic Vessel route plots - Vessel location, heading, speed etc. - Satellite Map overlay - Weather data
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Features Overview • Protection from Internet-based threats • Variety of monitoring, blocking and reporting capabilities • Hourly automatic updates of monitored URLs • Security hosted off customer networks • No equipment to deploy or maintain at remote site • Seamless integration into VSAT solution
Customer Benefits • Improves network resources • Minimizes malware and spyware • Enables centralized control across all sites • Enforces acceptable use and security policies
(AUP)
Remote Facilities • Controlled access areas • Entrances and exits • Supply and equipment depots
Monitors, Blocks and Reports • Anonymous proxy and hacking • Chat and chat extended • Offensive content • Peer-to-peer • Streaming content
Web Content Filtering
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Virtual Private Backhaul:
Internet based backhaul solution provides secure data tunnel
Reliable connectivity between HCC and customer’s corporate office and/or remote sites
CUSTOMER OFFICE
7206 48 PORT ETHERNET CARD CVX 3800
INTERNET
CAPROCK TELEPORTHOU | | ABZ
VPN TUNNEL
CISCO 5505 CISCO 5505
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Onboard GSM Solution for Voice & Data Services
• Monitoring & Blocking • URL • Peer to Peer • IM • Antivirus
In Development
GSM equipment
Coax
Engine Control room
GPS antF.scan ant
Crew recriation/galley
Crew cabins
Crew cabins
Bridge
Features Overview • Allows GSM roaming on VSAT equipped asset • Billed through roaming agreements • End user receives charge on monthly bill • Crew solution available with dedicated SIMs
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SeaAccess VSAT system config.
• Basic Configuration – C-band Sea Tel 9707 2.4 Meter Stabilized Antenna
– Ku-band Sea Tel 4009 1.0 Meter Stabilized Antenna
– Indoor Unit (separate slide)
– I-Direct X5 modems, Evolution HUB side platform
– Up to 8 voice lines
– Map Based Automatic Beam Switching
– Out of Band Management (fault search & corr.)
– Optional VPN or Leased Line backhaul
– Optional Direct VOIP link to customer telephone central
2.4 meter C-band Antenna
1.0 meter Ku-band Antenna
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HCC Global Ku-band Coverage
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HCC Global C-band VSAT vs Inmarsat FBB
Inmarsat, FBB on 3 satellites:
HCC-band coverage on 5 satellites:
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VSAT vs FBB, customer case study
Comparable cost using Inmarsat FBB to a fixed cost VSAT solution
• 30 days usage • 18.1 GB of traffic • $ 108000 cost of using FBB ($6/MB) • $ 4500 fixed cost of using VSAT
A total cost saving of $ 103500/month
30 day graph showing actual VSAT thoughput (Mbytes) and comparable cost of using Inmarsat FBB at the same throughput.
5300 USD
890 MB
27th.
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8 10 12 18
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40
60?
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50
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2006 2007 2008 2009 2010 2011 2012
Throughput for commercial shipping vessels equipped with HCC VSAT
(GB/month)
What will limit your ICT solutions in the future? How will the use of Crew internet develop?
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Reference Cases
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Farstad Shipping Signs 5-year Satellite Communications Contract with Harris CapRock Communications for 53 Offshore Supply Vessels HOUSTON, Texas and ABERDEEN, Scotland, September 13th, 2011 Harris CapRock Communications, a global provider of fully managed
communications for remote and harsh environments, has been chosen by Farstad Shipping to deliver turnkey Very Small Aperture Terminal (VSAT) communications to its fleet of 53 vessels. Farstad Shipping is an international supplier of modern offshore supply vessels that operate in the North Sea, Brazil, Australia and Indian Pacific regions
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“We’ve been very satisfied with the reliability of the SeaAccess service and Harris CapRock’s global reach for installations and maintenance, continued Warholm. ” “We had 5 pilot vessels leveraging the SeaAccess service and it met our needs for service availability quick installs….”
Customer Press Releases
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BP Shipping signs 54 Vessel VSAT Contract with CapRock Houston, Texas and Oslo, Norway – January 11, 2011 Harris CapRock Communications, a global provider of managed
communication services, has signed a 39-month contract with BP Shipping Limited to deploy Harris CapRock’s SeaAccess solution onboard its global tanker fleet of 54 vessels. SeaAccess’ turnkey VSAT (Very Small Aperture Terminal) services will enable BP to extend its corporate IT network and applications to its vessels and provide attractive crew welfare solutions..
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As of January 2011 all 54 vessel Has been installed and commissioned !
Customer Press Releases
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BW Maritime signs100 Vessel VSAT Contract with CapRock Houston, Texas and Oslo, Norway– June 24, 2010 – CapRock Communications, a global provider of satellite communications to
remote and harsh locations, today announced a three-year contract with BW to deploy its SeaAccess service onboard its fleet of approximately 100 vessels including Very Large Crude Carriers (VLCCs) and Liquefied Petroleum Gas Carriers (LPGCs).
The agreement follows the successful completion of a nine-month pilot program where SeaAccess’ always-on VSAT services and capabilities were tested on the BW fleet against the existing pay-by-the-data rate communication solution.
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Customer Press Releases