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A Procurement Technical Assistance Center (PTAC) OVERVIEW OF CPARS ACQUISITION HOUR WEBINAR February 21, 2018 1

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Page 1: OVERVIEW OF CPARS€¦ · 7 Calendar Days to Request Meeting to Discuss CPAR • Review Admin Info, Ratings, and Narratives • Provide Clear and Concise Responses • 24,000 Character

A Procurement Technical

Assistance Center (PTAC)

OVERVIEW OF CPARS ACQUISITION HOUR WEBINAR

February 21, 2018

1

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WEBINAR ETIQUETTE

• Please

• When logging into go-to-meeting, enter the name that you have registered with

• Put your phone or computer on mute

• Use the Chat option to ask your question(s): We will read them and our guest

speaker will provide an answer to the group

• Thank you!

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ABOUT WPISUPPORTING THE MISSION

SERVING WISCONSIN COMPANIES FOR 30 YEARS!

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Assist businesses in creating,

development and growing their sales,

revenue and jobs through Federal, state

and local government contracts.

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CAMP DOUGLAS

WPI OFFICE LOCATIONS• MILWAUKEE –Technology

Innovation Center

• MADISON –

• Madison Enterprise Center

• FEED Kitchens

• CAMP DOUGLAS– Juneau County Economic Development Corporation (JCEDC)

• WAUSAU – Wausau Region Chamber of Commerce

• APPLETON – Fox Valley Technical College

MADISON

APPLETON

WAUSAU

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WHAT WE WILL COVER TODAY

•CPARS•FAPIIS•PPIRS-RC•SPRS

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WHY DOES GOVERNMENT EVALUATE PAST PERFORMANCE?• Federal Acquisition Regulations (FAR) instructs the Government to

evaluate past performance.

• Helps in assuring contractors with exceptional past performance are awarded additional contracts. Government wants contractors that perform well.

• Helps in assuring contractors with unsatisfactory past performance are not awarded additional contracts.

• Collection and Maintenance of Past Performance Information (PPI) for Use in the Award Decisions for Competitive Acquisitions

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CPARS

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WHAT IS CPARS?

Contractor Performance Assessment Reporting System (CPARS)

Web-enabled application that collects and manages a library of automated contractor report cards.

Two Modules Within CPARS

Contractor Performance Assessment Reporting System (CPARS) Module –Systems, Services, Operations Support, Information Technology, Architect-Engineer and Construction

Federal Awardee Performance and Integrity Information System (FAPIIS) Module

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CPARS PRIMARY OBJECTIVES

•Ensure Current, Complete, and Accurate Information on Contractor Performance is Available for Use in Source Selections

•Support Best Value Source Selection Decisions – Awards for Proven Performers

•Provide Up-To-Date Documentation of Contractor’s Ability to Provide Quality, On-Time Products and Services that Conform to Contractual Requirements

•Motivate Improved Performance

•Support Responsibility Determinations of Prospective Contractors.

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CPARS EVALUATIONSFor Official Use Only/Treated as Source Selection Information

IAW FAR 2.101, 3.104, 42.1503

• Pre-Decisional in Nature

• Protected Throughout Life Cycle

• Accessible By:

• Government Personnel with Need to Know

• Contractor who is Subject of Evaluation

• Not Releasable Under Freedom of Information Act (FOIA)

• Evaluations May Be Transmitted via Email

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PAST PERFORMANCE PROCESS OVERVIEW

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WHEN ARE CPARS EVALUATIONS COMPLETED?

•Prepared at least annually,

•And prepared upon completion of work on contract or task order

•Retained for 3 Years in PPIRS after Contract Completion (6 years for A/E & Construction)

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NON-DOD FEDERAL DOLLAR THRESHOLDS

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DEPARTMENT OF DEFENSE (DOD) DOLLAR THRESHOLDS

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RATINGS AND NARRATIVESRating Definitions

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CONTRACTOR RATINGS

CPARS uses ratings outlined in FAR 42.1503 of Exceptional, Very Good, Satisfactory, Marginal and Unsatisfactory.

Ratings of Satisfactory or better is considered a good rating for the contractor.

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CONTRACTOR RESPONSIBILITIES

•60 Calendar Days to Respond

• System Generated Email Notifications

• 7 Calendar Days to Request Meeting to Discuss CPAR

•Review Admin Info, Ratings, and Narratives

•Provide Clear and Concise Responses

• 24,000 Character Limit per Evaluation Area and General Comments

•Provide Concurrence / Non-Concurrence, Name, and Title

•Send to Assessing Official

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CONTRACTOR COMMENTS - CONTRACTOR GUIDANCE INCLUDED IN TRANSMITTAL EMAIL

• Protect the CPAR• Handle as “Source Selection Information”

• Prohibited Use• Advertising

• Promotional Material

• Pre-Award Surveys

• Production Readiness Reviews

• Contractors should• Acknowledge Receipt

• Comment

• Respond Within 60 Calendar Days

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CPARS WORKFLOW

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WHAT CAN YOU DO IF YOU RECEIVE A NEGATIVE RATING

• Negative CPARS reviews can have a significant adverse impact on future contract awards. Companies should fight back against negative CPRAS ratings when possible.

• The Federal Acquisition Regulations (FAR) has detailed procedures for how CPARS reviews are to be conducted. The regulations include definitions for ratings. When you evaluate your ratings, crosswalk them against the regulations.

• Negotiations with the agency are your best chance to overturn negative ratings. Do not be afraid to engage the agency in a dialogue about why you believe the ratings should be changed.

• Stick to the facts. When you rebut CPARS ratings, utilize objective, verifiable facts to show why your rating should be changed.

• You can appeal. You have the ability to appeal a negative rating to a Board of Contracts Appeal or the Court of Federal Claims if you provided a rebuttal and followed the contract’s disputes procedures.

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CPARS LOG IN

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LOGGING IN

•Government provides access to Contractor CPARS record through Government Agency Focal Point

•User ID Required

•PKI Certificate Encouraged – Costs about $110 per year

• Purchase from External Certificate Authority

•Password Required if No PKI Certificate - Must be Modified Every 60 Days

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LOGGING IN

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1. Visit https://www.cpars.gov

2. Select System Logon

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LOGGING IN

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LOGGING IN

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ELEMENTS ASSESSED

•Quality – Conformed to and met Contract Requirements

•Schedule – Timeliness – Met Delivery Schedules

•Cost Control – Managed and Controlled Cost• Not Required for Fixed Priced Contracts

•Management – Coordination of Entire Contract

•Small Business – Utilization of Small Business

•Regulatory Compliance – Report Filing, Labor, Safety

•Other Areas

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HELPFUL HINTS

•Understand Contract Expectations

•Know Areas to be Evaluated

•Communicate with Government

•Provide Self Evaluation

•Request Face to Face Meetings to Address Concerns

•Ensure Comments Received – Contact Government Official

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CORPORATE SENIOR MANAGEMENT ACCESS

Corporate Senior Management Representative

• CEO, President

• Access granted by DUNS Number

• Read-Only Access to CPARS System

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FAPIIS

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FAPIIS

Federal Awardee Performance and Integrity Information System (FAPIIS)

• Contracting Officers Enter

• Non-Responsibility Determinations

• Terminations for Cause and Terminations for Default

• Defective Pricing

• DoD Determination of Contractor Fault

• Information on Trafficking in Persons

• Subcontractor Payment Issues

• Suspension/Debarment Officials Enter:

• Administrative Agreements

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FAPIIS

•Located within CPARS

•Generally reported within 3 working days, however, it can take 30 days to complete the record

•Records are retained for 5 years following Action Date

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FAPIIS MAIN SITE

Home Page for FAPIIS

https://www.cpars.gov/fapiismain.htm

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FAPIIS PUBLIC ACCESS

https://www.fapiis.gov/fapiis/index.action

Can search potential Prime or Subcontractors by name, cage, or DUNS

14 calendar day delay in posting information to FAPIIS Public website

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PPIRS

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PPIRS

PPIRS is a web-enabled, Federal enterprise-wide application that provides timely and pertinent contractor past performance information to the Department of Defense and Federal acquisition community for use in making competitive source selection decisions.

System is owned and maintained by the Navy (Naval Sea Logistics Center Portsmouth)

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PPIRS-RC

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PPIRS-RC

•Past Performance Information Retrieval System – Report Card (PPIRS-RC)

•PPIRS is the sole Federal repository for contractor past performance information

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PPIRS-RC MAIN SITE

Home Page for PPIRS

https:// www.ppirs.gov

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PPIRS-RC

Federal Repository for Completed Evaluations

•Updated daily from CPARS

•Also contains Historical Evaluations from Prior Past Performance Systems

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LOGGING IN

PPIRS-RC

•User ID Required – DUNS and MPIN (from SAM) entered to create ID

•PKI Certificate Encouraged – Costs start at about $110 per year

• Purchase from External Certificate Authority

•Password Required if No PKI Certificate - Must be Modified Every 60 Days

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PPIRS-RC ACCESS REQUEST

•First - Select User Type

•Second - Click Request Account

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PPIRS-RC REQUEST CONTRACTOR ACCOUNT

•Enter all required information

•Enter DUNS

•Click Add DUNS

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PPIRS-RC REQUEST CONTRACTOR ACCOUNT

• Enter MPIN

• Click Save DUNS

• Select/Enter a User Id

• Select/Enter a Password

• Confirm Password

• Click Submit

• Even if using PKI save Password

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REPORT CARD

You can only review your own reports.

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SPRS

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LOGGING IN

Supplier Performance Risk System (SPRS)

•Former known as Past Performance Information Retrieval System –Statistical Reporting Next Generation (PPIRS-SR NG) – Name change as of January 27, 2018

•User ID Required – DUNS and MPIN entered to create ID

•PKI Certificate Required – Costs start at about $110 per year

• Purchase from External Certificate Authority

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PKI CERTIFICATE

The External Certificate Authority (ECA) Medium Assurance Identity and Encryption Certificate is a software based certificate that will provide contractors with access to DoD sites from one computer. A USB Token is also available that will allow access from multiple computers.

Approved External Certificate Authority (ECA) Vendors:

• Operational Research Consultants, Inc. (ORC) http://www.orc.com

• IdenTrust http://www.identrust.com/certificates/eca/index.html

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SPRS MAIN SITE

Home Page for SPRS

https://www.ppirssrng.csd.disa.mil/

SPRS System Login

PKI Required

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SPRS LOGIN

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Cannot even view Login screen without PKI

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SPRS ACCESS

DUNS and MPIN entered to create User ID

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SPRS

• For DoD use ONLY

• Provides past delivery and quality performance information for commodities including contracts under the mandatory reporting thresholds established in the DFARS.

• Provides three risk analysis tools designed to be used in past performance evaluations: Price, Item and Supplier Risk.

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SPRS DATA SOURCES

Product Data Reporting

and Evaluation Program (PDREP)

Deficiency Reporting System (JDRS) for Joint Services Aviation PQDRs

Enterprise Business System's (EBS) eProcurement application

Contractor Performance Assessment Reporting System (CPARS)

Federal Awardee Performance and Integrity Information System (FAPIIS)

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HOW SPRS WORKS

• Quality and Delivery Scores

• Collects quality and delivery data to calculate “On Time” delivery scores and quality classifications and provides government with objective Quality and Delivery Ratings of a contractor’s past performance

• Price Risk

• Calculates average price paid for an item and the expected range for future buys

• Compares bids to Average Price and expected range

• Item Risk

• Flags items identified as high risk by services/agencies

• Based on critically of use and history of counterfeiting or non-conformance

• Supplier Risk

• Scores vendors based on 3-years past performance data

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SPRS BUSINESS RULES

• Delivery Scores and Quality Classifications

• By CAGE and commodity (FSC or NAICS)

• Updated daily

• 14-day review or challenge period

• Price Risk

• Average Price based on unit prices since 2010, adjusted for inflation using Producer Price Index

• Updated daily

• Item Risk

• Updated as requested by DoD services or agencies

• Supplier Risk

• Scores based on daily weighted sum of past performance factors adjusted for number of base contracts

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SPRS QUALITY CLASSIFICATIONS• Comparative Assessment Among Suppliers

• Positive and Negative Records

• Weighted by Number of Line Items

• Produces Quality Score and Color

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DOCUMENTATION NEEDED TO SUPPORT CHALLENGES• Email correspondence between your organization and your contract

administrator

• Wide Area Workflow (WAWF) shipping documents (receiving reports or fast pay invoices)

• Bill of Lading, UPS or Fed Ex shipping documents

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RECENT CHANGES

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SPRS RECENT CHANGE

New Age Weighting Algorithm

On July 16, 2017, SPRS updated the algorithm for delivery scores. The update will eliminate the negative impact to the vendors existing delivery score as a result of not having deliveries in the current or prior year(s).

As a record gets older, its contribution to the delivery score or quality classification diminishes, vanishing at three years.

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ACCESS TO CPARS, FAPIIS AND PPIRS-RC

Unified Login is Here

No longer do you need to log out of CPARS or PPIRS-RC to access the other.

If you have been granted access to CPARS, FAPIIS and/or PPIRS-RC you will be able to switch to another application without first logging out.

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RESOURCES

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RESOURCES

CPARS/FAPIIS/PPIRS/SPRS Help Desk (Mon-Fri 6:30 am to 6:00 pm ET)

• Phone: 207-438-1690

• Email: [email protected]

• CPARS Web Site: www.cpars.gov

• PPIRS-RC Web Site: www.ppirs.gov/

• SPRS (PPIRS-SR NG) Web Site: www.ppirssrng.csd.disa.mil

Wisconsin Procurement Institute - Phone: 414-270-3600 www.wispro.org

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UPCOMING TRAINING - EVENTS

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ACQUISITION HOUR LIVE WEBINAR SERIES

• February 21, 2018 – Selling to the State of Wisconsin and Local Governments – CLICK HERE for additional information – presented by Kate Hill, Heartland Information Research, Inc

• February 27, 2018 – Understanding your Obligations when Quoting and Receiving Awards from Defense Logistics Agency (DLA) DIBBS – CLICK HERE for additional information –presented by Jean Polka – Wisconsin Procurement Institute (WPI)

• February 27, 2018 – Growing Your Small Business with the Disadvantaged Business Enterprise (DBE) Program – CLICK HERE for additional information – presented by Benjamin Blanc –Wisconsin Procurement Institute (WPI)

• February 28, 2018 – Cyber Security for Current and Prospective DOD Contractors and Subcontractors – CLICK HERE for additional information – presented by Marc Violante –Wisconsin Procurement Institute (WPI)

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ACQUISITION HOUR LIVE WEBINAR SERIES

• March 13, 2018 – Information Management for Federal Contractors – CLICK HERE for additional information – presented by Marc Violante – Wisconsin Procurement Institute (WPI)

• March 14, 2018 – Introduction to Certifications Available to Woman Owned Businesses –CLICK HERE for additional information – presented by Kim Garber – Wisconsin Procurement Institute (WPI)

• March 27, 2018 – Update on Federal Hour Wage Labor Laws – CLICK HERE for additional information – presented by Corey Walton, Community Outreach and Resource Planning Specialist – U.S. Department of Labor/Wage & Hour Division

• March 28, 2018 – Cyber Security for Current and Prospective DOD Contractors and Subcontractors – CLICK HERE for additional information – presented by Marc Violante –Wisconsin Procurement Institute (WPI)

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UPCOMING EVENTSFederal Acquisition Regulations (FAR) Review –Wednesday Evenings –Webinar

Step by Step Process to Start Working as a Federal Government Subcontractor – Part II – February 28, 2018 – Manitowoc, WI

Growing Your Business in Sawyer County, Wisconsin – March 1, 2018 – Hayward, WI

Developing your Marketing Materials for Government Sales –March 13, 2018 – Milwaukee, WI

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UPCOMING EVENTSResponding to Federal Government Opportunities – March 21, 2018 – Iron Mountain, MI

Society of American Military Engineers (SAME) Joint Industry Days and Federal Agency Forum (JIDFAF) –April 9 – 10, 2018 –Northbrook, IL

Federal Acquisition Regulations, Understanding the Basics –April 11, 2018 – Iron Mountain, MI

Preparing a Winning Government Proposal –April 26, 2018 –Milwaukee, WI

12th Annual Volk Field – Fort McCoy Small Business Conference –June 26 – 27, 2018 – Fort McCoy, WI

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QUESTIONS?

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SURVEY

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CONTINUING PROFESSIONAL EDUCATION

CPE Certificate available, please contact:

Benjamin Blanc

[email protected]

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PRESENTED BYWisconsin Procurement Institute (WPI)

www.wispro.org

Carol Murphy | Business Development [email protected] 414-270-3600

Benjamin Blanc, CFCM, CPPS | Government Contract [email protected] 414-270-3600

10437 Innovation Drive, Suite 320Milwaukee, WI 53226