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Company Profile

KianFinServe Pvt.Ltd

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Company Profile


Topic Page Number

ABOUT KIANFINSERVE PVT.LTD 3

IT ENABLED SERVICES 4

OUTSOURCING TO KFS BPO/ITES/DATA ENTRY 5

CORE VALUES & DIFFERENTIATORS 6

BPO PORTFOLIO 7

BPO PORTFOLIO 8

PHYSICAL & DATA SECURITY 9

OPERATIONAL PROCEDURE 10

ADDRESS 11

Company Profile


About KianFinServe Pvt.Ltd

KFS located in Green Park New

Delhi, it started operations from Oct

2014, earlier it was only working in

finance in different cities of India.

Now we have expanded the

business and KFS has BPO/DATA

Entry/Software Development as

well. KFS is working with the Tech

Support for USA, Canada &

Australia. We are in process of

finding opportunity in other country

as well.

KFS has one Data Entry process

from UK. To expand the business

KFS is working on his own products

like Antivirus, CRM, Remote tool,

Optimizer etc. in finance KFS has

expertise of providing BG, SBLC, LC

as per the company needs.

KFS has his in- house tech support

team, also we have vendors where

in we provide calls to them as a

client.

KianFinServe combines world class Technology, Process Skills

and Expertise to meet the client's requirements round the clock

assuring business as usual.

Company Profile


IT Enabled Services

IT Enabled Services has drastically increased over years. It is more being recognized not merely as a tool of cost reduction but is also being considered as a management tool for achieving higher organizational effectiveness.

IT Enabled Services is a revolutionary IT offshoot which can look after all outsourcing needs whether it's Customer Relationship Management (CRM), Finance & Accounting services, Transcription/Translation services, Data Processing, Document Handling or Call Centers. Outsourcing helps organization to

focus on developing its core business. Outsourcing integrates all the tasks that are not part of the organization's main line activity or core process and streamlines business processes by improving operating performance, increase efficiency, productivity and control cost in order to help management better focus on increasing sales and market share, developing new and improved products and enhancing customer service and satisfaction.

KFS BPO/ITES started with voice operations for

International clients and grew up its competencies to handle voice calls and the

now we provide call to few companies to grow their services in a faster pace.

Today KFS/ITES supports Clients'

from US,,UK,USA, now we are planning to start Market Research &

Survey (KPO), Data Transcription.

Company Profile


Outsourcing to KFS BPO/ITES

KFS offers a wide spectrum of high quality, time bound & cost effective IT enabled services.

Outsourcing to KFS Completely eliminates the costs of Recruiting, hiring, training and payroll Taxes.

You don't have to deal with the Stress of finding and hiring new people or Reducing your work force when they aren't Needed. Additionally, our decade old Strong foothold in IT Solutions and

Training enables us to offer end-to-end Solutions to our clients across the globe. We offer a variety of voice and non-voice IT enabled services that are specifically Tailored to meet the needs of the Outsourcing industry.

KFS, being a global company, is also Socially responsible. As an initiative towards Corporate Social Responsibility.

KFS BPO has a capacity of 50 seats which can host a

maximum up to 150 operational seats in one shift operations window and is

available with modern infrastructure capable of operating continuously meeting

24x7 operations

requirements.

Company Profile


Core Values & Differentiators

Our mission is to add value for our B2B & B2C customers by helping them achieve their desired level of quality and safety for their products, assets and processes; to protect their brands and enable their success in the global marketplace. Our Values Our commitment to supporting and adding value for our (B2B & B2C) customers drives everything we do. We deliver innovative solutions to facilitate our (B2B & B2C) customers’ success in the global marketplace and, most importantly, we provide our (B2B & B2C) customers with confidence. By leveraging our local service and global network, we enable our customers to dedicate their primary energies to their core business activities. We offer

Comprehensive programs and services which draw on our industry specific knowledge and technical expertise. We value trust and personal responsibility; Act with integrity, honesty and respect; Maintain professionalism and strive for continual improvement and innovation; Deliver excellent services which add value to our customers’ business; Strive to create a safe work environment; Value each employee’s contribution toward achieving our business objectives; Our commitment to delivering outstanding results through smart work and honesty will superior profitability & stable growth.

KFS BPO has a capacity of 50 seats which can host a

maximum up to 150 operational seats in one shift operations window and is

available with modern infrastructure capable of operating continuously meeting

24x7 operations

requirements.

Company Profile


BPO Portfolio

KFS is an end-to-end ITES service provider with an extensive portfolio of services to offer.

We provide hybrid services to unlock business value by applying

proven process methodologies (Like ITIL) and business excellence frameworks

to significantly reduce costs, enhance effectiveness and optimize business

processes.

requirements.

Company Profile


BPO Portfolio

We provide hybrid services to unlock business value by applying

proven process methodologies (Like ITIL) and business excellence frameworks

to significantly reduce costs, enhance effectiveness and optimize business

processes.

requirements.

Company Profile


Physical & Data Security

System based security measures: All systems will be password protected USB ports will be disabled on all Machines. Restricted internet access to protect the confidential data from sending out of the office. Using Firewall, Server etc to protect Internal or external network. Employees will be working on a secluded section so as to enforce that all these measures are implemented Agents who handle financial information will be placed closer to the supervisor work stations for constant monitoring

Physical & premises security measures: CCTV Cameras with remote access Monitoring. Security check for all employees at the Entrance. Mobile phones, PDAs, Bags, Pens & Papers not allowed inside the office. World class fire & alarm services connected to our vendor central security desk Security enabled premises with biometric fingerprint access control for production area, Tech & Server rooms

KFS BPO ensures high physical security for its premises,

employees and also for the intellectual business solely be the property of client.

Non-Disclosure agreement will be signed to protect client data by all employees

& will be followed with all due regards.

Company Profile


Operational Procedure

In order to meet individual needs of clients, KFS maintains a wide range of qualifications. We excel in our Data Entry/Software/BPO Operational & Quality skills. Our extensive knowledge base entails us in planning and executing 24 X 7 Operations effectively. At KFS we are continually expanding upon our knowledge and services to assist clients with successfully implementing of their “Business Solutions”. We Follow;

At KFS we are continually expanding upon our knowledge

and services to assist clients with successfully implementing of their “Business

Solutions” across the Globe.

Company Profile


Address

KianFinServe Pvt.Ltd.

Mailing Address:-G-23 Green Park New Delhi India -110016 Email Address:[email protected] Office: 011-45607475. Mobile: +918800388055.

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