outline km-cultural knowledge exchange jane lambert and tim worthley km-market intelligence erin...
TRANSCRIPT
Outline
KM-Cultural Knowledge Exchange
Jane Lambert and Tim Worthley
KM-Market Intelligence
Erin Scarrow and Khalid Suwan
KM-360 Reflections
Peta Leonard and Joseph Rega
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Intel KM Solutions
KM-Cultural Knowledge Exchange
KM-Market Intelligence
KM-360 Reflection
Capture, share, and apply cultural knowledge
Capture, transform, and integrate market knowledge
Elicit tacit knowledge
Improved effectiveness in emerging markets
Improved innovation and competitive advantage
Improved decision-making, innovation, efficiency, and effectiveness
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Phase 1
KM-Cultural Knowledge Exchange Program (CKEP)
o Revamped Thunderbird Training Program
o CKE Strategy – Management Seminar
o Establish Communities of Practice
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Phase 2
KM-Cultural Knowledge Exchange Program (CKEP)
o Knowledge Codification
o CKE Domestic Presentation
o CKE Program Manager Reflection
o CKE Program Manager Corporate Presentation
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KM-Market Intelligence Program (MIP)
o Major asset of business
o Assimilation of technical knowledge dependent on market knowledge
o Exploration of new markets
o Accelerated market share growth in mobile device markets
Why
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KM-Market Intelligence Program (MIP)
o Absorptive capacity
o Adaptability and emergent thinking
o Raising sales and customer satisfaction
o Market awareness culture
Benefits
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Capture & CultureLaunch &
ConferenceIndustry Networking
Planet Blue Socialization
Central Solution
Integrate & Apply
Ontology-enabled KM
Workflow EmbeddedInnovation
Internalization
Share & Transform
Communities of Practice
PartnershipsKnowledge Harvest
Identify & Support
KM Gap Identification
Search & Target Integrate
Intelligence Communications
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KM-360 Positivity ©
o Effectively releases tacit knowledge
o Sets the framework
o Develops positive states of constructive thought and behavior
o Crucial for cultural knowledge exchange
BENEFITS
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KM-360 Positivity ©
o 6 x 15 minute videos for each discipline transmitted to each employee over 3 months
o Followed by an intensive questionnaire
o Information collected in a web portal
BENEFITS
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KM-360 Reflections Heuristic Model ©
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Value Achievedo Enhanced ability to competeo Faster outcomes of better qualityo Enhanced market awarenesso Improved innovationo More comprehensive solutionso Improved social capital
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Thank You