Outcome learningA foundation for the next level of e-Learning

Or:How to keep formal e-Learning relevant in the future

byKasper Spiro

Outcome learningA foundation for the next level of e-Learning

Or:How to keep formal e-Learning relevant in the future

byKasper Spiro

I have added my text remarks to this

presentation to give you more insight in the meaning of the

slides

About

About

Just some background info on me. If you want

to know more check my LinkedIn profile.

Why?

Why?

When I was considering becoming CEO of

easygenerator in 2010 I wanted to have a clear

Vision and Mission to base our product development and

marketing on.

Trends

Trends

I started looking at some trends to see what was

happening. My conclusion: Control is

shifting to the learner and we (e-learning

professionals) are having a difficult time catching

up.

Is there a future for formal e-Learning? Or is it something that will lose it’s relevance?

The big question

Is there a future for formal e-Learning? Or is it something that will lose it’s relevance?

The big question

So this became the central question. Is there a future for

formal e-learning? And if there is, what do we

need to do to make that future happen?

My assumption was that formal e-Learning could be still relevant, if we where able to:• Change the learning experience (more

individual)• Connect learning to the business• Bring didactics back into e-Learning, stop

with the PowerPoint like page progress• Increase the speed of course production and

the way we control that process

Yes if,

My assumption was that formal e-Learning could be still relevant, if we where able to:• Change the learning experience (more

individual)• Connect learning to the business• Bring didactics back into e-Learning, stop

with the PowerPoint like page progress• Increase the speed of course production and

the way we control that process

Yes if,

These challenges had a familiar sound, so…

I started looking for answers:–Management – Didactics– E-learning– Software development

The bundled answers form:Outcome learning

The search

I started looking for answers:–Management – Didactics– E-learning– Software development

The bundled answers form:Outcome learning

The search

‘Outcome learning’ is still developing. But for me it now forms a framework I can built

on.

The great thing is that everything I have used is

invented by somebody else. It is researched and proven. Al I

did was combine them and apply them to e-Learning

• In order to keep e-Learning relevant we need to change the way we:–Manage– Develop– Learn

Change

• In order to keep e-Learning relevant we need to change the way we:–Manage– Develop– Learn

Change

The way our learners learn has changed. We need to adapt to this change by

adapting the way we manage and develop e-learning.

In this presentation I will look at this challenge from the

perspective of the manager, the e-Learning developer and

the learner.

• A way to steer without control– Output management by Filip

VandenDriessche

• A way to connect learning to the business and to steer by:– Action mapping by Cathy Moore– Learning objectives

The manager

• A way to steer without control– Output management by Filip

VandenDriessche

• A way to connect learning to the business and to steer by:– Action mapping by Cathy Moore– Learning objectives

The manager

Key elements are giving control to the learner, connecting learning to

the business and to make it possible to get meaningful reports on the results of our e-Learning courses.

• Filip Vandendriessche:– Output management– Leading without commanding

Filip VandenDriesssche The manager

Output management

• Filip Vandendriessche:– Output management– Leading without commanding

Filip VandenDriesssche The manager

Output management

When I followed a course in ‘change

management’ in 1998, Filip was one of my teachers. His book

became my ‘management bible’

and huis approach my management style.

• Set (business) goals• Determine output

criteria• Do not interfere with

the solution; accept any solution that matches your criteria

The manager

Output management

• Set (business) goals• Determine output

criteria• Do not interfere with

the solution; accept any solution that matches your criteria

The manager

Output management

As a manager you have to be

authoritative on the strategic level, be in

control on the requirements (you do need acceptance) but you don’t mingle in

the ‘how’

• Set (business) goals• Determine output

criteria• Do not interfere with

the solution; accept any solution that matches your criteria

The manager

Output management

The conflict pyramid indicates that the

biggest chances for conflicts are at the

operational level. So stay away.

Let the experts do their work, just steer

with your requirements

• Set (business) goals• Determine output

criteria• Do not interfere with

the solution; accept any solution that matches your criteria

The manager

Output management

It came to me that this would work for

managing e-learning processes as well, as

long as we would have proper requirements.

• Define a business goal, that solves a problem

• Identify what people need to be able to do = learning objectives

• Set other criteria and let go

Action mappingand learning objectives

The manager

• Define a business goal, that solves a problem

• Identify what people need to be able to do = learning objectives

• Set other criteria and let go

Action mappingand learning objectives

The manager

Action mapping ties learning to the business, learning objectives are a

mean to steer by and get reported on.

Together the form the ultimate ‘learning’ requirement for a

manager

• Action mapping combined with learning objectives

• Use new learning metaphors• Develop in an agile way• Curate and moderate information

DeveloperThe developer

• Action mapping combined with learning objectives

• Use new learning metaphors• Develop in an agile way• Curate and moderate information

DeveloperThe developer

The biggest changes are for the developer: we need to create

more attractive, individual learning experiences in a faster way. And we need to assist the learner to navigate through the ever increasing information flow

at the same time.

• Business goals translated into learning objectives

• Translate objectives into activities• Choose didactical and presentation

format• Supply information that is needed for

these activities

Action mappingand learning objectives

The developer

• Business goals translated into learning objectives

• Translate objectives into activities• Choose didactical and presentation

format• Supply information that is needed for

these activities

Action mappingand learning objectives

The developer

The combination of action mapping and

learning objectives gives a clear direction to

development without any interference by the

manager.

• Gives the learner a complete overview = control

• Enables the learner to create his own learning path

• Non linear representation of a didactic format

• Intuitive design and easy to use

New learning metaphorsNew learning metaphorsThe developer

• Gives the learner a complete overview = control

• Enables the learner to create his own learning path

• Non linear representation of a didactic format

• Intuitive design and easy to use

New learning metaphorsNew learning metaphorsThe developer

In order to give the learner insight and

control we need new learning metaphors.

Maps, scenario’s, serious games are all

examples of this.

A New learning MetaphorLearning metaphor The developer

A New learning MetaphorLearning metaphor The developer

A learning map designed by the

Fraunhofer Institute. It will show the learner

possible learning paths and access to all kind of

information.

New learning metaphorsLearning metaphor The developer

New learning metaphorsLearning metaphor The developer

A tube map designed by my colleague ‘Beatrijs

van der Giendt’. Because the map is

more abstract it will give a clearer overview.

• Software development method:– Set goals– Create backlog with user stories– Build in small iterations (2 – 4 weeks)– Include the client (demo with approval)

AgileAgile The developer

• Software development method:– Set goals– Create backlog with user stories– Build in small iterations (2 – 4 weeks)– Include the client (demo with approval)

AgileAgile The developer

At easygenerator we develop our software in an agile way. It has great advantages above a ‘waterfall model’. It connects development to your (internal or external) client, it improves quality and it speeds up the

process.

We can apply this to e-Learning as well.

• Information overflow– Curate it –Moderate it

Curate and moderate

The developer

• Information overflow– Curate it –Moderate it

Curate and moderate

The developer

With the increasing amount of information it is almost

impossible to find relevant information through search

engines. There are more and more content curators (people).

Elearninglearning is one for the elearning community. They will

find relevant information for you.

• Information overflow– Curate it –Moderate it

Curate and moderate

The developer

Having the information filtered for you is just step one.

Analyzing and presenting it in a way that enables learning is a second. This moderation role becomes more and more the

territory of the e-Learning developer.

• Learner in control• Selection, learning and reporting

based on learning objectives• Learning content presented in new

metaphors• Instant connection and collaboration

between learners

LearnerThe learner

• Learner in control• Selection, learning and reporting

based on learning objectives• Learning content presented in new

metaphors• Instant connection and collaboration

between learners

LearnerThe learner

A large part of our learners have already changed. All we

need to do is to facilitate them in a better way. Most of the needed elements are in the

‘Outcome learning’ approach. The biggest problem at the

moment is the connection and collaboration in a course,

SCORM does not really allows that. We need a new standard.

Outcome learning

Manage Develop Learn

Output management

Action mapping and learning objectives

New learning metaphors

Agile development

Curation and moderation

Outcome learning

Manage Develop Learn

Output management

Action mapping and learning objectives

New learning metaphors

Agile development

Curation and moderation

This gives you an overview of all elements

of ‘Outcome learning’ and which phases they

influence.

Used sourcesConclusion

Formal e-learning will remain relevant, just as all forms of formal learning will.But we need to change the way we manage and develop formal e-Learning in order to make this happen.

Used sourcesConclusion

Formal e-learning will remain relevant, just as all forms of formal learning will.But we need to change the way we manage and develop formal e-Learning in order to make this happen.

It is my personal (and easygenerators) mission to make this possible in

an easy way for both managers and

developers

• Filip VandenDriessche: – Book: Leading without command

• Fraunhofer Institute: • Cathy Moore Action mapping• Easygenerator: www.easygenerator.com • Relevant posts on kasperspiro.com:– Output management: – Agile development: Software, e-Learning– Learning metaphors, learning maps– Outcome learning (series)

Used sourcesUsed sources

Kasper SpiroCEO easygeneratorK.Spiro@easygenerator.com or Mail@kasperSpiro.com Linkedin, Twitter and Skype: KasperSpiroBlog: www.KasperSpiro.com

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