out of the bo x worldwide trade t ools. - dhl việt nam · out of the bo x worldwide trade t ools....

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Welcome

Out Of the bOx WOrldWide trade tOOlS.this Pdf toolkit puts a wealth of information about dhl shipping solutions and services at your fingertips. alternatively, you have the support of dhl Customer Service on 1800 1530 to answer your questions.

We are here to make shipping easy for all your international deliveries, with a network that covers 220 countries and territories, and 275,000 employees focused on delivering our customers’ documents, parcels and freight everyday.

We combine worldwide coverage with an in-depth understanding of local markets to provide you with a range of import and export solutions from one company. this gives you one point of contact and control.

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e-Com tools

MaKe YOur ShiPPiNG PrOCeSS faSter, eaSier.Our shipping solutions are designed to help your business save time and money. We’ll help you select a solution that best meets your requirements, from web-based to fully integrated solutions, including:

Access all our feature rich online tools in one location

WebShiPPiNG(Web-based shipping solution)

easily manage your express shipping needs online. You can print labels, schedule pickups, manage contact details, track your shipments – using your favourite web browser.

iMPOrtexPreSSONliNe(Web-based shipping solution)

Quickly and securely manage your import express shipments and account details. effectively manage your international supply chain online and from anywhere.

PrOVieW(Web-based tracking service)

Proview offers real-time shipment monitoring and automatic notifications via email or text for all of your express shipments.

Advanced Shipping Solutionsdesktop based

eMailShiP(email-based shipping solution)

a first in the express industry: dhl’s suite of reusable forms have been specially designed to make shipping quick, easy and convenient by using only your email.

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e-Com tools

eZYbill With a raNGe Of iNVOiCe deliVerY OPtiONS.

EzyBillOur free-of-charge electronic billing service enables you to have an accurate, fast and efficient accounts payable service. electronic billing allows you to view new invoices, search through archived invoices and import invoice data directly into your accounting systems.

Click here to learn more on how to read a DHL invoice

Payment ModeOnly Credit card / debit card are available.

Include your Invoice Number on your RemittanceWithout your invoice number, we’re likely to have trouble matching your payment to the correct account and invoices. in order to allocate your payments promptly and accurately, please provide the following details each time you make a payment:• Payment by Electronic Fund Transfer (EFT): Send us your remittance advice to [email protected]• Payment by Credit Card: email details of invoice and credit card information (Customer name, Customer address,

Vat code…) to [email protected]

Freight Charge CalculationGetting rate quotation for your shipment allows you to be in control of your shipping cost.

Click here to learn more

if you would like to talk to someone about an invoice enquiry call our Customer Service at 1800 1530.


Our aim is to make shipping easy, including the receipt of our invoices delivered the way you would like them. You can reduce your carbon footprint by using ezybill.

http://dct.dhl.com/input.jsp?langId=en&originCCId=VN

www.dhl.com.vn


dhl express Products

ChOOSe frOM a raNGe Of PrOduCtS ON YOur tiMe, YOur NeedS.

* dhl express terms and Conditions apply.

Time DefiniteDHL Express 9 or 10:30 or 12 – with a full money back guarantee*Get a guaranteed 9:00 aM or 12:00 PM delivery on the next possible business day with proactive delivery notification to the major business centres in asia, australia, europe and the Middle east for document and parcel shipments. 10:30 aM services are available for united States of america too.


DHL Express WorldwideNot quite as urgent? Our pre 18:00 PM delivery service is available when you’re sending document or parcel shipments anywhere around the world.


DHL Import Express Worldwide if you regularly import spare parts, samples, finished goods or other items, this is the solution for you. Our import express service including airCross involves the collection of your inbound document or parcel shipments from virtually anywhere in the world.

Refer to IMPEX Starter Kit

Same Day Services

DHL Jetline for more information, please speak to your local Sales representative or Customer Service on 1800 1530. When it’s absolutely critical to get a shipment delivered in the shortest possible time we offer an immediate dedicated pickup, first possible flight uplift and pre-clearance through customs for a priority delivery.

DHL Securelinealso known as on board courier, Secureline is a fully flexible, door-to-door international delivery by air of shipment within the same day, targeting emergency high security needs by way of onboard courier or chartered aircraft.

for more information, please speak to your local Sales representative or Customer Service on 1800 1530.

Industry Services

Break Bulk Expressforget about additional warehousing costs with break bulk express. it consolidates your separate shipments at the destination country, providing a single customs clearance point.


Other Products

DHL Express Easydelivery by the end of the next possible business day for shipments paid for at a dhl SerViCe POiNt. this is offered to cash and walk-in customers for documents and shipments that are billed in Vietnam.

Click here to find DHL Service Point Location

http://www.dhl.com.vn/en/express/export_services.html

http://www.dhl.com.vn/en/express/export_services.html

http://www.dhl.com.vn/en/express/industry_solutions.html

http://www.dhl.com.vn/en/express/shipping/find_dhl_locations.html


Optional Services

MOre thaN Out Of the bOx SOlutiONS.

Need more than a standard service? We have a range of solutions to help you with the business of shipping.

Shipment Value Protection We recommend our comprehensive Shipper’s interest insurance for your valuable or personal shipments, in the unlikely event of physical damage or loss. an insurance premium based on the value of the contents can provide even greater peace of mind.

Dangerous Goods for sending express shipments, we are certified in certain classes of dangerous Goods in accordance with iata and adr regulations.

GoGreen GoGreen service provides environmental shipping options to reduce CO2 footprint by means of offsetting carbon neutralization, effective measurement and forecasting of CO2 emission.

Remote Area Service if you need to send a parcel or document to a remote location dhl can help with delivery.

Duties & Taxes Paid dhl express can arrange for the shipper or a third party to be billed for any excise or Customs duties and taxes, rather than the usual process of billing the recipient of the shipment.

for more information on any of our value added services please speak to your local Sales representative or Customer Service at 1800 1530.


http://www.dhl.com.vn/en/express/optional_services.html


Packaging

Value-added PaCKaGiNG tO PrOteCt YOur ShiPMeNt.Choose from a range of packaging to help protect your shipment during transit. Simply click here or contact your local dhl express office for details on options and availability of a packaging solution to suit your needs.*

DHL PACKAGING AND SPECIFICATIONS

Description DimensionMaximum Weight

of Contents

SMall bOx 320x235x310mm 15kg

exPreSS eaSY bOx 1* 350x275x10mm 0.5kg

exPreSS eaSY bOx 2* 337x182x100mm 1kg



exPreSS eaSY bOx 5 337x322x345mm 10kg




Pallet bOx 790x790x470mm 100kg

*available at dhl Service Point outlets only

Refer to Packaging Guide

http://www.dhl.com.vn/en/contact_center/contact_express.html#local_contact


Shipment Preparation

dOCuMeNtatiON Made eaSY.

an example of an electronically

produced commercial invoice.

Click to enlarge

Shipper:ABC COMPANYMinh, Than Trong (Mr.)

Receiver:CDF PTE LTDLA VIEN ROSE (Ms.)

Phone: 848 3948 0552

Phone: 51425602468

Date:

Invoice Number:

Comments:

Shipment Reference:

Airway Bill Number:

6611707255

Full Description of Goods QTY SubtotalValue

Unit NetWeight

SubtotalWeight

Country of Origin

Total Net Weight:Total Declared Value:

Total Gross Weight:Total Pieces:

Bill To Third Party:

I/We hereby certify that the information of this invoice is true and correct and that the contents of this shipment are as stated above.

Signature:

Payer ofType of Export:Terms of

Currency Code:Incoterm:

2

5

1

40

8

50

80

40

50

Vietnam

Vietnam

Vietnam

VIETNAMESE LONG DRESS

HANDICRAFT BOW

NECK HANDERCHIEF

UnitValue

CommodityCode

Position in Company:

Shipping Consultant Company Stamp:

1

2

3

2014-01-27

INV # 0127

Ref. A20140127

Payment Details: Bank Name: XYZ BANK - Bank/sort code:32-75-XX - Contact/PO: PO 872276XX

Receiver (No: )PermanentDue on Receipt

USDDAP - Delivered At Place

FLOOR 8, DINH LE BUILDING1 DINH LE STREETWARD 12HO CHI MINH Vietnam

170

1 8

2340, AV PIERRE-DE COUBERTINQUEBEC

MONTREAL H1V 1A6 Canada

kg

kg

USD

Commercial Invoice

UOM

ea

pc

doz

VAT/GST No:

VAT/GST No:

an example of an electronically

produced air waybill.

Click to enlarge

EXPRESS WORLDWIDEDHL EmailShip 03.10.00 / *90-1310* WPX

From : ABC COMPANYMinh, Than Trong (Mr.)FLOOR 8, DINH LE BUILDING1 DINH LE STREETWARD 12HO CHI MINH DIST 4Vietnam Contact: 848 3948 0552

Origin:

SGN

To : CDF PTE LTDLA VIEN ROSE (Ms.)2340, AV PIERRE-DE COUBERTINQUEBECH1V 1A6 MONTREALCanada

Contact:51425602468

. CA-YUL-GTW .C TimeDay

Reference:Ref. A20140127 Date:2014-03-31

Pce/Shpt Weight

8/8.0 kgPiece

1 / 1

WAYBILL 25 3309 0302

Contents:VIETNAMESE LONG DRESS: 2 SETS / HANDICRAFT BOW: 5 PCS / NECK HANDERCHIEF: 1 DOZEN

(2L)CAH1V1A6+48000001

(J) JD01 4600 0004 3334 2753

Check list before shipping.

Click to enlarge

TIPS TO FILL YOUR AIR WAYBILL OR COMMERCIAL INVOICE

CHECK LIST

does your pickup address match the address on the commercial invoice and the address on the air waybill?

Yes No

is your address full and complete with a postal code? Yes No

do you have the required shipping details such as the weight, dimensions and value of shipment?

Yes No

have you provided full description of the items you are sending? Yes No

does your shipment contain any dangerous Goods? if so, please ensure you’re compliant with dhl’s and i.a.t.a.’s regulations.


Yes No

have you included any material safety data sheets that maybe required for dhl to understand your product in more details?

Yes No

CheCK liSt

http://www.dhl.com.vn/en/express/shipping/shipping_advice/dangerous_goods.html


transit times

traNSit tiMeS.

Click here for fuel surcharges

We’ve made determining the estimated transit time of your shipment very simple. Just use our dhl Capability tool online. Make sure you have the following information on hand:

• TheShipperandReceiver’snames,countries,citiesandZIP/PostalCodes• Yourpackage(s)weight(s)anddimensions• Yourshipmentsdeclaredvalue(ifitisdutiable)

find out the latest transit time quote to help you plan ahead of time. Click here to learn more

http://www.dhl.com.vn/en/express/shipping/shipping_advice/express_fuel_surcharge.html

http://dct.dhl.com/input.jsp?langId=en&originCCId=VN


Contact us

Call, drOP iN Or JuMP ONliNe.Customer Service Hotline 1800 1530

For e-Com enquiries 1800 1540

drop in to one of our Service Points Click here for our Service Points locations

Website www.dhl.com.vn

DHL e-Track [email protected] (insert up to 50 waybill numbers in email content)

Ho Chi Minh Office

dhl-VNPt express ltd. 06 thang long Street, Ward 4, tan binh dist., ho Chi Minh City, Vietnam. tel: 84.8.3844 6203 fax: 84.8.3845 6841

Hanoi Office

dhl-VNPt express ltd. 17 Pham hung road, tu liem, ha Noi, Vietnam. tel: 84.4.3775 3999 fax: 84.4.3775 4438

http://www.dhl.com.vn/en/express/shipping/find_dhl_locations.html

www.dhl.com.vn

mailto:track%40dhl.com%20?subject=

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EXPRESS WORLDWIDEDHL EmailShip 03.10.00 / *90-1310* WPX

From : ABC COMPANYMinh, Than Trong (Mr.)FLOOR 8, DINH LE BUILDING1 DINH LE STREETWARD 12HO CHI MINH DIST 4Vietnam Contact: 848 3948 0552

Origin:

SGN

To : CDF PTE LTDLA VIEN ROSE (Ms.)2340, AV PIERRE-DE COUBERTINQUEBECH1V 1A6 MONTREALCanada

Contact:51425602468

. CA-YUL-GTW .C TimeDay

Reference:Ref. A20140127 Date:2014-03-31

Pce/Shpt Weight

8/8.0 kgPiece

1 / 1

WAYBILL 25 3309 0302

Contents:VIETNAMESE LONG DRESS: 2 SETS / HANDICRAFT BOW: 5 PCS / NECK HANDERCHIEF: 1 DOZEN

(2L)CAH1V1A6+48000001

(J) JD01 4600 0004 3334 2753


Shipper:ABC COMPANYMinh, Than Trong (Mr.)

Receiver:CDF PTE LTDLA VIEN ROSE (Ms.)

Phone: 848 3948 0552

Phone: 51425602468

Date:

Invoice Number:

Comments:

Shipment Reference:

Airway Bill Number:

6611707255

Full Description of Goods QTY SubtotalValue

Unit NetWeight

SubtotalWeight

Country of Origin

Total Net Weight:Total Declared Value:

Total Gross Weight:Total Pieces:

Bill To Third Party:

I/We hereby certify that the information of this invoice is true and correct and that the contents of this shipment are as stated above.

Signature:

Payer ofType of Export:Terms of

Currency Code:Incoterm:

2

5

1

40

8

50

80

40

50

Vietnam

Vietnam

Vietnam

VIETNAMESE LONG DRESS

HANDICRAFT BOW

NECK HANDERCHIEF

UnitValue

CommodityCode

Position in Company:

Shipping Consultant Company Stamp:

1

2

3

2014-01-27

INV # 0127

Ref. A20140127

Payment Details: Bank Name: XYZ BANK - Bank/sort code:32-75-XX - Contact/PO: PO 872276XX

Receiver (No: )PermanentDue on Receipt

USDDAP - Delivered At Place

FLOOR 8, DINH LE BUILDING1 DINH LE STREETWARD 12HO CHI MINH Vietnam

170

1 8

2340, AV PIERRE-DE COUBERTINQUEBEC

MONTREAL H1V 1A6 Canada

kg

kg

USD

Commercial Invoice

UOM

ea

pc

doz

VAT/GST No:

VAT/GST No:


TIPS TO FILL YOUR AIR WAYBILL OR COMMERCIAL INVOICE

CHECK LIST

does your pickup address match the address on the commercial invoice and the address on the air waybill?

Yes No

is your address full and complete with a postal code? Yes No

do you have the required shipping details such as the weight, dimensions and value of shipment?

Yes No

have you provided full description of the items you are sending? Yes No

does your shipment contain any dangerous Goods? if so, please ensure you are compliant with dhl’s and i.a.t.a.’s regulations.


Yes No

have you included any material safety data sheets that maybe required for dhl to understand your product in more details?

Yes No

CheCK liSt

http://www.dhl.com.vn/en/express/shipping/shipping_advice/dangerous_goods.html


DHL - VNPT EXPRESS LTD.4 Phan Thuc Duyen st., Tan Binh Dist, Ho Chi Minh City, VietnamHotline: 1800 1530 - Fax: 84.8.3847 8137

ICD My Dinh - 17 Pham Hung, Tu Liem Dist, Ha Noi, VietnamHotline: 1800 1530 - Fax: 84.4.3775 3367

CONG TY TNHH 123 DHL CONTACT LE THI AKHU PHO II, THI TRAN CU CHI, CONTACT TEL +848 3948XXXXHUYEN CU CHI, ACCOUNT NO. 950000000TP.HCM, INVOICE NO SGNI12345VIETNAM DATE 28/02/2014

PAGEYOUR VAT CODE -- - --------- PAYMENT DUE 14 DAYS

DATE ORI HAWB NO DEST PIECE WEIGHT REGULARCHARGE VAT NET CHARGE

20/01/2014 JKT 1234567890 SGN 1 12.00 2525670 2525670FUEL SURCHARGE 543019 543019

PROD CODE EXPRESS WWIDE nondocShipper ref.Sender: MRS B Receiver: 123 GARMENT CO LTD

KURALON INDAH SEJAHTERA 123 GARMENT CO LTDJL INDUSTRI VIII BLOK N KAV. UNIT X CUCHI TOWN CUCHI1-2 JATIUWUNG TANGERANG DIST HO CHI MINHTANGERANG 15000 HO CHI MINH NA

Sub-total * WPX PARCEL EXPRESS 1 12.0 3068689 3068689

VATTOTAL FOR SHIPMENT 1.00 12.0 3068689 3068689

TOTAL VND 3068689

IB TARIFF OF DHL SERVICES

12

34

56 7 8 10

9

11121

13

14

15

16

18

17

TOTAL VND 3068689

Fuel Surcharge is 22.5% effective 1st Mar 2014

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Payment by cheque in USD / VND in favour ofDHL-VNPT EXPRESS LTD.THE HONGKONG & SHANGHAI US$ A/C : 001-174499-101 CONG TY TNHH 123BANK CORPORATION (HSBC) VND A/C: 001-174499-001 KHU PHO II, THI TRAN CU CHI,

HUYEN CU CHI,TP.HCM,VIETNAM

DHL-VNPT EXPRESS LTD ACCOUNT NO. 9500000004 Phan Thuc Duyen St. INVOICE NO. SGNI12345Tan Binh Dist. PAYMENT DUE 14 DAYSHo Chi Minh City AMOUNT DUE 3,068,689Vietnam

THE WEIGHT CODE:A - CUSTOMER'S SCALE WEIGHT V - CUSTOMER'S VOLUMETRIC WEIGHTB - DHL'S SCALE WEIGHT W - DHL'S VOLUMETRIC WEIGHT

20

19

1 account number

2 invoice number

3 invoice date

4 Page number of invoice

5 Payment due date

6 Origin

7 air waybill reference number

8 destination

9 Product code

10 Number of pieces

11 Shipping charges

12 fuel surcharge

13 Shipper’s reference

14 Shipper

15 Shipper’s address

16 receiver’s name

17 receiver’s Company

18 receiver’s address

19 total invoice value

20 address to send payment to

hOW tO read YOur dhl iNVOiCe


Welcome

WelCOMe tO dhl exPreSS iMPOrt SerViCeSexercise more control with dhl import services

learn about the many benefits of importing with dhl express.


Easy to use

eaSY tO uSeOnce your import shipment is ready, getting it to you or your clients is easy. there are 3 ways to request a pick-up with dhl:

Go online: the fastest and most secure way for your imports. through import express Online you can arrange the pick-up of a shipment that is across the world, right from your own computer. Prepare all the paperwork, indicate the ready day and hour for pick-up, or even provide instructions to your vendor on how you want the shipment prepared. this keeps your account number secured giving you peace of mind.

Call Us:Call your local dhl Customer Service number and make arrangements – We will take care of the rest for you.

Shipper Request: You can also authorize the shippers to request a pick-up at origin by calling their local dhl express office.


Getting started

GettiNG Started

*Mydhl not available in all markets, ask your sales representative for more information.

unleash the power of your import account – take the following simple steps and seize control of your import process:

Take 3 steps for a successful Import:

1) Automate your import shipping process:• Gotohttps://importexpressonline.dhl.comandregisteryourImportprofile• Set-upsuppliersandmanageuserauthorizations

2) Activate your experienced trade assistant resource:• Log-intohttps://tas.dhl.comandstartusingDHL’sTradeAutomationService• Findwaysonhowtohaveanefficientclearanceprocess,reducecosts,comparelandingcosts,andmuchmore

3) Have complete visibility on all your shipments with DHL ProView: • AccessProviewathttps://proview.dhl.com• Letusknowwhenandhowyouwouldliketobenotifiedonthestatusofyourshipmentaccess it all in one place – with Mydhl you’ll have the power of dhl in one personalized site – learn more by going to Mydhl* for more details.


Service options

discover the many benefits dhl import express can offer to your business.

at dhl, we’re committed to using our international expertise and world-class service to help ensure your success. Our versatile and reliable delivery options provide you with express services from over one hundred thousand locations all around the world.depending on the level of urgency or budget factors, dhl has the solution that fits your import needs.

Time Definite Servicesdhl provides time definite services that allow you to import goods from virtually anywhere in the world by a specific time or by the end of the next possible business day. Working with the world’s largest global network ensures fast delivery with end-to-end tracking and customs clearance. Our services include:• DHLIMPORTEXPRESS9:00*• DHLIMPORTEXPRESS12:00*• DHLIMPORTEXPRESSWORLDWIDE

FlexibilityYour dhl import account is more than a convenient way to import goods; it is your supply chain partner. here are some ways you can make the most of dhl’s import Services:• Supportafter-salesagreementsforscheduledmaintenanceorrepair&returnprograms.• Improveefficiency,andkeepinventoriesleanbyshippingfromafactoryorwarehouseinanothercountrydirectlyto

your own clients.• NegotiatebetterINCOTERMS,bymatchingtheimportservicewithbillingoptionssuchasDuties&TaxesPaidterms.

SerViCe OPtiONS

*Service availability changes from market to market, contact your sales representative to determine service options to your location.


E-tools

Whether you are a small exotic imports boutique or a large multi-national, you need to have the right tools to compete. dhl will give you the e-shipping solutions you need to make importing easier than ever. Gain control, improve efficiencies and supply chain visibility.

Import Express OnlinePrepare your shipment waybills, instructions and arrange for pick-ups in just a few clicks. among the many benefits: • ValidatePaperwork: View shipment documentation online as soon as it is prepared by the shipper.

• ControlCost: determine how to bill customs charges, approve or deny shipment requests or prepare import customs documents to avoid penalties and delays.

• StayAlert: Set notifications to alert you of specific activities by the shipper or dhl.

e-tOOlS


E-tools

Trade Automation Servicethe best way to import is by avoiding costly mistakes. empower yourself with critical trade information at your fingertips.• Security: With the restricted Party Check feature, you can screen vendors and potential clients in other countries against potential security risks (money laundering, terrorism, embargoed

countries), and avoid fines or asset confiscation.

• AvoidDelays: learn what is required in terms of import permits, licenses or bonded services to clear your goods in over 200 countries.

• ControlCosts: add efficiency to your inventory planning and procurement process by knowing the total landed cost of your goods or compare import costs from vendors in different countries.

the faster you know the total cost of your goods, the quicker it will be to sell them at a profit.

• BeAheadofthePack: enjoy an advantage over your competitors: the trade automation Service gives you access to a comprehensive

collection of import and export documents organized by country to accompany your shipment.With dozens of features and modules – this will be the only trade tool you’ll ever need.

DHL ProViewGain total visibility with the shipment status dashboard providing current event details for all shipments at one glance. Quickly focus on Customs delays and exceptions that may require your involvement. • Addoneaccountorimportalistofupto2,000accounts• Storeanunlimitednumberofnotificationcontacts• Receivedetailedper-shipmentinformationorhelpfulsummarydigests• Flexiblenotificationmethods–ViaEmailortextmessageProView provides the shipment information you need to keep your customers and colleagues up to date.

e-tOOlS


Contact information

CONtaCt iNfOrMatiONWe’re here to help you whenever you need assistance.

Please don’t hesitate to get in touch with one of our international Specialists whenever you have a question or need our help. Our specialist knowledge across all business sectors allows us to provide industry-specific solutions to customers around the world. Get in touch with us for everything from logistical support to scheduling a pick up – no issue is ever too small for us to lend you a hand. So contact us right away so we can help you meet all your international shipping needs.

Contact us today so we can assist you with your first shipment – please visit: www.dhl.com.vn/en/contact_center/contact_express

www.dhl.com.vn/en/contact_center/contact_express


Welcome

dhl exPreSS PaCKiNG GuideProtect your shipment with good and quality packaging


introduction

thank you for using dhl express for your international express shipping needs.

dhl is committed to delivering your shipments with speed and care. Since shipments are handled frequently through our different facilities, it is recommended that they are properly packed and secured. here are some packaging tips and helpful advice on preparing your shipment.

depending on shipment origin/destination, restrictions may apply for some commodities. Please contact the local dhl Customer Service team for more information.

Note that dhl will accept no liability for the packaging advice it provides. the customer remains responsible in ensuring that their shipment’s packaging is adequate for transportation.

iNtrOduCtiON


Steps to good packaging

ChOiCe Of riGht MaterialS

1. Packaging Materialsto avoid damages to your article during transit, always pack with materials that give adequate protection and cushioning. Consider your article’s size, weight, shape, fragility and value to help you choose the right packing materials.

Consider Content Size and Packaging Options• Under-filledboxesmaycollapse• Overloadedboxesmayburst• Donotexceedtheweightspecificationoftheshipmentcontainer

Choose the right materials 1 2 3 4

Pack with appropriate techniques

Seal & palletize smartly

Indicate handling instructions



2. External Protection

Packaging Features Suitable for

box • Mostcommonlyusedandsuitablewaytopackyourshipmentbecauseoftherangeofsizes,shapes,materials and accessories used to strengthen and secure them

• Availableinavarietyofspecificationsfordifferentloadingcapacity• Triple-walledfeatureprovidesbetterstrengthandprotection• Protectionleveldiminishesafteruse

Printed materialsGarmentslight materials

envelope • Cardboardenvelopesforlightweightdocuments• Usecushioned,paddedorbubbleenvelopestocarrythingslikediscs,tapesandsmallelectronicparts• Donotuseenvelopesmadeoffabric

lightweight documentsSmall electronic partsdiscs

flyer dhl branded flyer bags are available in two sizes:• StandardDHLFlyer:Forflatdocumentsandsmallbinderswithamaximumweightof2kg• LargeDHLFlyer:Forflatdocuments,ringbindersandsmallboxeswithamaximumweightof4kg

binded documentsflat materials

tubes • Designedtoshipdocumentsorprintedmaterialsthatneedtoberolledorcannotbefolded Ship mapsblueprints and architectural platesPaintings or drawingsPosters

Wooden Crate • Providesgreatprotectionforextremelyfragilearticles• Worksbestforsingle-piececontentwhichisheavy,and/orflatandexceeding60cmx60cmx30cm

Car enginesframed paintingsMoulds

Metal Crate • Providesbettersecurityandgreaterprotectionforextremelyfragilearticles• Worksbestforsingle-piececontentwhichisheavy

aircraft enginesart pieces

Plastic Crate • Providesgreatprotectionforarticlesthataresensitivetotemperature• Goodforholdingcontentwhichisinsemi-liquid/liquidform

Medical instrumentsMusical instruments




3. Internal Protection

Type of material Used for

Cushioning Void fill Surface Protection divider Other Specific function

bubble Wrap ✓ ✓ ✓ interleaving

- 3/6 inch: good for lightweight products

blocking

- 5/16 inch: good for medium weight products

bracing

foam Wrap ✓ ✓ ✓

foam Peanuts ✓ ✓

air bags ✓

Crumpled Paper ✓ ✓

Corrugated inserts ✓ ✓ ✓ shock absorption

Cardboard

Chipboard




DHL Packaging and Specifications

Description DimensionMaximum Weight

of Contents

SMall bOx 320x235x310mm 15kg

exPreSS eaSY bOx 1* 350x275x10mm 0.5kg








Pallet bOx 790x790x470mm 100kg


*available at dhl Service Point outlets only.



PaCK With aPPrOPriate teChNiQueSPackaging Quality Matters• Avoidusingdamagedcontainersorboxes• Alwaysusehighqualitywrappingandcushioning/fillermaterials• Considerthestrengthanddurabilityofyourchosenpackaging• Alwaysremoveoldlabelsandstickerswhenre-usingboxes• Repackanygiftsasdecorativewrappingisnotsuitableforshipping

A. Basic Packing Protection Level:

Suitable for non-fragile articles (e.g. printed matters,machinery parts, metal parts)

2

1

Fully wrap the article with at least 4-inch thick of Cohesive BubbleWrap to provide adequate cushioning.

Place the wrapped article in a container and fill any void spacewith foam peanuts.

Seal the container.

1

2

3

Put the article into a plastic bag to minimize effects ofhumidity and stains.

Collect small parts such as screws, nails, rails and bearings ina separate sealed container.

Place and in a container and fill any void space withcrumpled paper / Bubble Wrap© / foam peanuts / pad.

Seal the container

1

2

3

4

1 2

1

2

Suitable for fragile, large and flat articles(e.g. photo frames, marbles, clocks)

B. Internal Packing Protection Level:

3

A. Basic Packing Protection Level:

Suitable for non-fragile articles (e.g. printed matters,machinery parts, metal parts)

2

1

Fully wrap the article with at least 4-inch thick of Cohesive BubbleWrap to provide adequate cushioning.

Place the wrapped article in a container and fill any void spacewith foam peanuts.

Seal the container.

1

2

3

Put the article into a plastic bag to minimize effects ofhumidity and stains.

Collect small parts such as screws, nails, rails and bearings ina separate sealed container.

Place and in a container and fill any void space withcrumpled paper / Bubble Wrap© / foam peanuts / pad.

Seal the container

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2

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4

1 2

1

2

Suitable for fragile, large and flat articles(e.g. photo frames, marbles, clocks)

B. Internal Packing Protection Level:

3



PaCK With aPPrOPriate teChNiQueS

C. Box-in-Box Packing Protection Level:

Suitable for fragile, small, thin and irregular-shaped articles (e.g. vases, glasses, lamps, circuit boards)

Prepare 2 boxes that are of at least 7-inch difference in alldimensions.

Pad all edges, corners and burrs of the article and wrap it fullywith Bubble Wrap.

Place the article in Box 1 and fill any void space with foampeanuts, then seal it.

Cushion Box 1 with at least 4-inch thick of Bubble Wrap.

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5

Tips:! Put masking tape on any glass surface to prevent splintering, in case of breakage in transit.! Use Anti-Static Bubble Wrap for television sets, computer monitors and printers.! Remove all attachments and wrap individually. Wrap printer cartridges separately in a plastic bag to prevent ink or powder leakage.! Use original manufacturer’s packaging as Box 1, especially for computers, computer peripherals/servers, video and audio players/devices.

2

3

BOX 1

5

4

5

BOX 2

BOX 1

Place the sealed and wrapped Box 1 in Box 2, fill any voidspace with crumpled paper / Bubble Wrap / foam peanuts / pad, then seal it.



PaCK With aPPrOPriate teChNiQueSLIQUID AND POWDERS• Ensureliquidsarestoredinleak-freecontainers,protectedwithalightweight,strong,internalmaterialsuchasstyrofoam

and sealed within a plastic bag• Sealsemi-liquids,greasyorstrong-smellingsubstanceswithadhesivetapeandwrapingrease-resistantpaper• Placepowdersandfinegrainsinstrongplasticbags,securelysealedandthenpackedinarigidfiberboardbox• Use“ArrowUp”stickersfornon-solidmaterials• Keepinmindthatpoorpackagingmaycausedamagetosurroundingitems,machineryandothershipments



Seal your corrugated box with H-shape taping for maximum strength.

Pallets can provide additional exterior support to your shipment, particularly for items that require lifting by manual pallet truck or when there are multiple items in one lot.

Palletizing Guide

1. do not stack cartons outside the pallet’s edge 2. Protect the edges of the stack with paper edge protector

3. use paper boards to protect all surfaces 4. Wrap stretch film around the pallet to avoid cartons falling apart

Tips:! use a strong tape with width of at least 2 inches! apply h-shape taping to the top and bottom of the box.

SealiNG aNd PalletiZiNG tiPS



Securing Methods• Shipmentsmustbesecurelybanded,boltedorstretched,shrink-wrappedtotheforkliftablebase• Use70gaugeminimumstretchorshrinkwrapandsecureittothebaseoftheskid• Bandingmaterialcanincludesteel,rayon,polypropylene,nylonorpolyesterstrapping• Useaminimumoftwobands(tightlysecured)throughtheskidorpalletvoidsandaroundallboxes• Ifapplicablewhenbolting,considerusingshockabsorberconnectionsorcushionedskids

Tips for Skid Loading and Stacking• Attempttofollowallcartonorientationsymbolsorverbiage(e.g.,“TOPLOADONLY”,“DONOTSTACK”,

“THISSIDEUP”)• Distributeweightevenlyontheskidorpallettoavoidexcessweightbeingplacedonboxcontents• Stackboxessquarelyontheskidorpallettotheedge(donotoverhang)andcornertocornertomaximize

compression strength• Topofskidorpalletmustbeflattominimizechancesoflostordamagedboxes(pyramidstackingis

unacceptable)• Placeangleboard(cornerprotectors)alongtheedgesofboxestopreventcrushing• Coverthetoplayertoprotecttheunitizedloadfromtheweather• ProvideclearShipperandReceiveraddressescompletelyonlabelsandstickers• Anextraaddresslabelplacedinsidethepackageisagoodprecaution• Allpackagesmustbesealedbutrememberthattheycanbeopenedbycustomsauthoritiesforinspection• Avoidusingmaskingtape,rope,stringorwrappingpapertosealyourshipment• Neveruseblackcoloredstretchfilmtosealorprotectyourshipments




Tapesa good seal helps to strengthen your package. dhl recommends the following:• Polypropylenetape• Vinyladhesivetape• Fiber-reinforcedpaper

avoid kraft paper tape, household cellophane tape, masking tape, string or rope. using these materials may result in torn or missing labels and damage to the package.




SealiNG aNd PalletiZiNG tiPSWrapping Paper and Films• Theuseofwrappingpaperaroundboxesornon-containedobjectsisonlyrecommended:

– for textile item – to prevent damages caused by dust or oil-based substances

• Remembertoenclosewrappedobjectsinaboxforaddedprotection• Heatedshrinkwrapandstretchfilmsmaybeusedtoconsolidatemultipleboxesonapalletforstabilityand

protection – they are not suitable for all commodities because the high temperatures used in the heat-shrinking

technology may damage the contents of your shipment.– When using these films, affix the labels on the boxes and not on films. – do not use black colored film.

StrappingStrapping is an ideal way to strengthen your shipment when applied correctly.• Commontypesofstrapping:

– Polypropylene strapping is easier to handle and costs less, but it is not as strong as the following strapping:

– Polyester strapping stretches less than polypropylene under high temperatures, it is stronger and maintains its properties when wet. it replaces steel in many cases because of its lower cost.

– Metal strapping is best for extremely heavy loads, since it does not stretch. it is only recommended to be used on wooden crates.



haNdliNG iNStruCtiONSProper use of handling instruction labels can help ensure the appropriate handling of your shipment during transit. here are examples of commonly used labels.

A Up Arrowthe upward arrows show the direction that the package must be trasported handled and storedin.

B Fragile, Handle with Carethe package should be handled carefully and never be tipped over or slung.

C Keep Drythe pckage must be expected from excessive humidity and stored undercover

A B C

a Great OPPOrtuNitY tO COMbat CliMate ChaNGe

dhl recognizes that its business operations may impact the environment, and has therefore been actively pursuing environmental initiatives as part of its corporate social responsibility and service to customers.find out how you can help in by joining our environmentally friendly practices and initiative.http://www.dhl.com.vn/en/about_us/green_solutions.html

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©dhl©dhl expressdhl® and dhl express® are registered trademarks of deutsche Post aG / dhl Operations b.V. / dhl international Gmbh

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