Our Operational Plan 2015/16

Our VisionWe will provide the best possible care for the people of Bradford, Airedale and Craven and be recognised as one of the country’s leading providers of integrated community health care services.

We have four key aims:

• To provide a top quality service• To achieve excellence in patient experience• To ensure great relationships between the

Trust, its staff and stakeholders• To deliver excellent value for money

PATI

ENT

EXPE

RIENCE QUALITY

VA

LUE FO

R MONEY RELATIONSH

IPS

You & Your Carewww.bdct.nhs.uk

We will:• Consolidate our market

share – by being great in our own patch; the provider of choice for good quality, value for money services.

• Adapt to the health and social care landscape – offering integrated, locality services based around primary care and local communities.

• Develop business opportunities – through partnership working and entering new markets.

Our Quality Goals

Our Finances 2015/16

We will...

• Deliver a cost improvement programme including reducing out of area placements for mental health in-patients, reducing the cost of bank and agency staffing and taking over some Information Management and Technology functions from the Commissioning Support Unit.

• Generate additional income by marketing our existing Psychiatric Intensive Care Unit services, 4 new Assessment and Treatment Unit beds, and 12 new Intensive Therapy Centre beds to out of area commissioners.

• Achieve a strong financial position through meeting our financial targets and making appropriate investments.

• Improve the rate of harm-free care in community health services.

• Reduce the risk of suicide.

• Encourage a culture of openness, transparency and continual improvement.

SAFE

• Improve the number and quality of carers’ assessments.

• Improve integrated, community care for people at high risk of falls.

• Improve clustering performance to ensure personalised packages of care are identified for mental health service users.

PERSONAL

• Improve response for people with a mental health crisis.

• Address and reduce the physical health inequalities experienced by people with mental illness.

• Encourage staff pride in the quality of services provided by the Trust.

EFFECTIVE

Redesign our Out-of-Hours Community Nursing Services in Airedale, Wharfedale and Craven

Open a Carers’ Hub

Our Aspirations and Plans for 2015/16

Develop our acute mental health services as a national centre of excellence

Continue the Children and Young People’s Improving Access to Psychological Therapies pilot in our Child and Adolescent Mental Health Services

Embed an Agile culture

Support 60 service users with mental health problems into sustainable employment

Introduce smoke free environments from July 2015

Implement new operational structures developed by our staff

Open our state-of-the-art Dementia Assessment Unit in August 2015

Create opportunities to ‘grow our own’ nursing staff

Work with partners to drive forward Airedale, Wharfedale and Craven’s ‘New Models of Care’ programme

Develop an Integrated Children’s Care Pathway with Local Authority Children’s Centres

Develop an Intermediate Care Strategy in Bradford

Move towards being the prime

contractor for Improving

Access to Psychological

Therapies services

Open our new national Intensive Therapy Centre in June 2015

Delivering the Future…Supporting our Staff

Our AmbitionsFive themes drive our service strategy and will shape future service development:

1. Active engagement of individuals in health promotion, personalisation and self-care.

2. Building resilience through community support, working with third sector organisations.

3. Greater collaboration with primary care.

4. New ways of working with other parts of the statutory sector.

5. Becoming a leading exponent of digital health care.

Further informationIf you would like more information about our plans please contact: commercial@bdct.nhs.uk

To watch Simon Large, Chief Executive, discuss our Operational Plan visit: www.bdct.nhs.uk/our-operational-plan

Develop a new exciting futures programme

Continue to roll out a leadership and organisational development programme to deliver cultural change

Introduce a medical leadership development programme

Establish an in house coaching community

You & Your Carewww.bdct.nhs.uk