our new franchise management system & broker management systems
TRANSCRIPT
Our New Franchise Management System
& Broker Management Systems
1.What do our Executives want…
What do our Executives want…
• Help organizing their business• Help getting leads• Help building a team• Synergy of other productive agents
They want all this to be very affordable!No nickle dime add ons! They want it included.
• Help organizing their business• Help getting leads• Help building a team• Synergy of other productive agents
They want all this to be very affordable!No nickle dime add ons! They want it included.
What do our Brokers want…
2.What “Technology” Do Our Executives
Want / Need / Think of First…
Transaction ManagementOnline Organization of Their Business
A Dashboard.
Planet RE
• What is it?
• How does it work?
• Why do you need it?
• How much does it cost?
• What is it?
• How does it work?
• Why do you need it?
• How much does it cost?
Franchise Management System• What is it?– Compliance | Transaction Management Software
Roster Database + Website Roster Updates +
Reporting for Billing + Awards & Data Gathering for Marketing & Business Management
– Money | Financial Management SoftwareFinancial Management / Billing / CommissionsInterfacing with Accounting Software
• Broker
• Region
• Franchise
All integrated in one system –
Enables NEW opportunities for YOUR brokerage and Executives –
Creates efficiencies in your Brokerages & Regions
– increases profitability –
Gives you a recruiting advantage –
Opportunity
• Rosters will be automatically synched with the website rosters, Executive Access permissions, single-sign-ons with the Executive Access Dashboard, etc.
• Contracts will be managed more efficiently
• Cash Register for all new franchise pricing models
• Awards will be automatically tracked
Benefits of Franchise-wide Implementation
• Will aid in recruiting (once you go online…)
• Will be able to finally prove we do more transactions per than other companies & incorporate that into our marketing (locally, regionally, nationally, internationally)
• Can feature Top Producers every month on our website in multiple categories
• Enables Executive Access Expanded Suite (Tools) – on a Per Transaction basis …
Benefits of Franchise-wide Implementation
• Intend to require on all new franchises sold
• Incorporate into FDD
• Intend to sell value to renewals when possible
Implementation Franchise-wide
Brokerage Management System• What is it?– Compliance | Transaction Management Software
Transaction Management + Online Document Library +
Communication Tracking + Online Paperless + Mobile +
5 Years Online Document Storage
– Money | Financial Management SoftwareFinancial Management / Billing / CommissionsInterfacing with Accounting Software
• General Ledger
• Financial Management
• Transaction Management
The 3 Components of ANY Brokerage
1. General Ledger
2. Financial Management
3. Transaction Management
Lone Wolf • Does 1 & 2• Is a great supporter / partner / sponsor • Still in supplier program• Feeds into Franchise Management System• Existing Franchises can still use Lone Wolf
3 Components of aBroker Back Office in 2011
Compliance | Transaction & Financial Management
Brokers / OperatorsBrokers / Operators
On-demand access from any internet connection.
Centralize support teams.
Instant access to Business Intelligence Reports for critical business decisions.
Recruiting & retention tool for agents.
ExecutivesExecutives
On-demand access from any internet connection.
High productivity from the road or at home.
Easily review transactions & email documents.
Full transaction management for you and your clients.
Broker / admin view Broker / admin view after login…after login…
Start page | broker / admin
Search for transactions
Review Management & Activity Reports
Access closed file vault
Setup new transactions
Check To-Do List
Check & Manage Document Inbox
Search for transactions…Search for transactions…
Search for transactions
Search by transaction status, address, agent’s name, clients name, address
Returns all results based on search criteria
Access closed file vault
Setup new transactions
Check To-Do List
Check & Manage Document Inbox
Search results…file is opened. Search results…file is opened. Timeline TabTimeline Tab Timeline | First
file tab
Timeline shows full workflow
Workflow defined by you in setup process
Based on transaction type that was predefined
Workflow can have tasks for all collaborators
Calendar view, email timeline
Privileges to add or delete tasks are predefined by you
Organize columns on demand, create notes, email alerts for past due tasks
View and Audit Documents. View and Audit Documents. Document TabDocument Tab
Document Tab
Document snapshot view
Review document details and priveledges
Delete document of authorized
Cut pages from document and rename
Email document(s)
Audit documents
Upload documents
Add, view and invite parties. Add, view and invite parties. Participants TabParticipants Tab
Participants Tab
Quick access to information for all parties in a transaction
Invite parties to access information and collaborate
Note preferred vendors and store information
Print list
Review client’s use of system in Client Log
Review property information. Review property information. Summary Report TabSummary Report Tab
Summary Report Tab
Property and Purchase & Sale data
Edit or Email information on demand
Import from MLS
Stores all data including listing website addresses
Becomes part of permanent record
All communication logged. All communication logged. Communication Log TabCommunication Log Tab
Communication Log Tab
Post notes to file
Send messages to associated parties right from this page
Cut and paste notes into note section
Tracks all access by participants (see next page)
Date & time stamp shows documents viewed, emailed, notes sent, etc.
All communication logged. All communication logged. Communication Log Tab Communication Log Tab Page 2Page 2
Communication Log Tab, Pg 2
Shows variety of notes kept by the system.
These are held automatically and serve as record of all communication activity
Great risk management tool
Full email log available (see next page)
All communication logged. All communication logged. Communication Log Tab Communication Log Tab Page 3Page 3
Communication Log Tab, Pg 3
All emails attach when file email is used as a “cc:” or “bcc:”
Maintain all email records with other transaction communication.
Great risk management tool
Emails still appear in your standard inbox (Outlook, Gmail, etc.)
Document Inbox. Document Inbox. Each user has their own inboxEach user has their own inbox
Document Inbox
Easy way to submit documents to the system
Upload to Inbox – then file into transaction
Review log of recently emailed documents
Money | Financial Management solutionMoney | Financial Management solution
planetRE Money
Access your financials from any Internet connection.
Look in real time at your financial information and make smarter business decisions.
Receive scheduled reports in your email inbox.
planetRE Money is a commission generator, agent financial profiler and reporting engine. Is seamlessly integrates with planetRE Money.
Process commissions, print commission checks, manage agent receivables (fees & expenses), store and assign commission plans.
Integrate with your general ledger (and print checks from the GL, if you wish).
The report engine stores predefined reports, your saved custom reports – and allows you to create reports using any data field from Money – or Compliance.
Money Dashboard. Money Dashboard. Your starting page.Your starting page.
Your starting page. (Top)
Here is an overview of sales Volume, Pending Sales and other must see stats.
From here, you can review pipeline, process commissions, manage agent accounts.
Switch back and forth to Compliance.
Money Dashboard. Money Dashboard. Your starting page.Your starting page.
Your starting page. (Bottom)
Access agent profiles, create commissions types, process commissions.
Generate reports to be used in forecasting, agent performance reviews, pipeline analysis, loss commission income, etc.
Manage transactions and Process Commissions. Manage transactions and Process Commissions.
Search & Data Input
Find transaction to process commission.
Add or cancel transaction, add outbound referral or manage cancelled transactions.
Manager existing transaction and process commission.
Manage transactions and Process Commissions. Manage transactions and Process Commissions.
Manage Agent or Commission from same place
Click on Agent to manage agent.
Click on Commission to manage commission.
Processing Commissions. Processing Commissions. Processing screens.Processing screens.
The next several pages show the different processing screens.
Processing Commissions. Processing Commissions. Processing screens.Processing screens.
The next several pages show the different processing screens.
Processing Commissions. Processing Commissions. Processing screens.Processing screens.
The next several pages show the different processing screens.
Processing Commissions. Processing Commissions. Processing screens.Processing screens.
The next several pages show the different processing screens.
Processing Commissions. Processing Commissions. Processing screens.Processing screens.
The next several pages show the different processing screens.
Processing Commissions. Processing Commissions. Processing screens.Processing screens.
The next several pages show the different processing screens.
Processing Commissions. Processing Commissions. Processing screens.Processing screens.
The next several pages show the different processing screens.
Processing Commissions. Processing Commissions. Processing screens.Processing screens.
The next several pages show the different processing screens.
Processing Commissions. Processing Commissions. Processing screens.Processing screens.
The next several pages show the different processing screens.
Processing Commissions. Processing Commissions. Processing screens.Processing screens.
The next several pages show the different processing screens.
Processing Commissions. Processing Commissions. Processing screens.Processing screens.
The next several pages show the different processing screens.
Processing Commissions. Processing Commissions. Processing screens.Processing screens.
The next several pages show the different processing screens.
Processing Commissions. Processing Commissions. Processing screens.Processing screens.
The next several pages show the different processing screens.
Report Engine. Report Engine. Treat your brokerage like a business!Treat your brokerage like a business!
Report Engine for business intelligence.
Check on your pending pipeline/cash flow.
Look at agent or office productivity.
Lost Commission Report.
Have report automatically emailed to you each morning.
Report Engine. Report Engine. Treat your brokerage like a business!Treat your brokerage like a business!
Report Engine for business intelligence.
Custom reports gather any data point you request.
Save custom reports for future use.
Agent Profile reports.
Look at reports on fees.
Manage trust account reports.
Realty Executives & Our New
Franchise Management & Broker Management System
• Lower overhead and enhance productivity,
• make smarter business decisions,
• forecast –
• and recruit and retain more agents and stronger agents.
• $199 per office per month Includes Compliance, Money, RSS Token,
MLS & FTP & Listing Alerts
• $8.15 per file
• Closed Files Only (Huge Savings!)
• 5 Year Archive / Storage
• Transactions Adjusted quarterly – up or down
• + Setup Fees
Pricing – New Franchises:
• $124 per month minimum Includes Compliance, Money, RSS Token,
$75 MLS & FTP & Listing Alerts$199
• $8.15 per file
• Closed Files Only (Huge Savings!)
• 5 Year Archive / Storage
• Transactions Adjusted quarterly – up or down
• + Setup Fees
Pricing – Existing Franchises:
• $3 - $5 per ExecutivePer month Based on Volume
• As volume goes up…pricing goes down
Mobile:
• For those that are interested:
– A recorded version is available on Executive Access
– A live demo: Every other Wednesday at 1pm
– Contact Gary Rector
Demo:
• TBD - based on Regional adoption
• Web training for staff @$350 per session per product (2x) $350 Compliance | Transaction Management System
$350 Money | Financial Management System$700 Total
• Can split training between 2 small offices
Training:
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Your Brokers’ Your Brokers’ NewNewBrokerage Management Brokerage Management
SystemSystemHow to Help ThemHow to Help Them
Migrate with Minimal PainMigrate with Minimal Pain
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Scenes from a Typical Scenes from a Typical ConversionConversion
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Project Management Project Management Success !Success !
Expect fear of changeCommunicate often and openlyPlan the Work / Work the Plan
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The FoundationThe Foundation REIs Franchise Management
Systemdoes this for you and your brokers:
Pre-loaded rostersNew agent ID (account) numbers
REI, RD, and BO operations supported
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The ComponentsThe Components
PlanetRE CompliancePlanetRE Money
Financial System (various)
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Prepare Your BrokersPrepare Your Brokers
Show a demoSupport their project leaderAllow each one a month to
convert
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Show a DemoShow a DemoFrom RealtyExecutives.com
Log into Executive Access, click on the “YOU” tab, then select “Broker
Resources”
or join a biweekly live webinarContact:
Gary Rector800-252-3366
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Brokers’ TasksBrokers’ Tasks1.Form small project team 2.Watch demo & attend
training3.Prepare data4.Practice / Test5.“Flip the Switch”6.Train agents
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Typical Broker’s TeamTypical Broker’s Team
Depending on Company Size:• Brokerage staff• Accounting staff• Sales office staff• A few agents• Choose and support a strong
leader
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Prepare DataPrepare Data
Compliance:• Verify rosters• All document boilerplates• Transaction types, Property types• Know the Workflow
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Prepare DataPrepare Data
Money:• Commission Plans• Billable Fees and Expenses• Pre-tax / Taxable• Current Balances
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Practice and TestPractice and Test
• Use real contracts and data to practice
• Enter a representational sample• Every team member should
participate• Verify that results meet expectations
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Close the Old SystemClose the Old System
• Best done after-hours• Stop entering data into old
system• Make a backup, save it off-site• Load New System
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Load New SystemLoad New SystemProvide Money transition data
(To be loaded by Tech Support):
• Commission Balances• AR Balances
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Go LiveGo Live
• DO NOT run parallel with old system
• No agent use during this period (maybe 1 week)
• Take lots of notes!
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Debrief and ReviewDebrief and Review
• Get answers to any questions• Discuss mistakes made• Discuss what was done right• What should be done differentlydifferently?• Share experiences with us!
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Train the AgentsTrain the Agents
(Compliance Only)• Train a few at a time• Train a tech-savvy group first• Let the results speak for
themselves• Control rumors and
misinformation
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Example CalendarExample CalendarS M T W T F S
On your marks! TRAINING >>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Get ready… DATA PREP, ENTRY, and VERIFICATION >>>>>>>
Get set… PRACTICE >>>>> reviewreview PRACTICE >>>>>
Lose sleep… GO! >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
DEBRIEF >>>>>>>
CLOSEOLD
SYSTEM
Ready totrain agents
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Getting SupportGetting Support
• Before and during project–Gary is point of contact and
coordinator–PlanetRE staff–REI IT staff
• After conversion is complete–REI IT staff–PlanetRE support desk
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Interfacing with Interfacing with FinancialsFinancials
• QuickBooks• Lone Wolf • Other• (Peachtree, Solomon, Great
Plains, etc…)
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Interfacing with Interfacing with FinancialsFinancials
Data File
Extract Load
PlanetREBroker’sFinancialSystem
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Signing Up Your BrokersSigning Up Your Brokers
• Demonstrations are free.• Startup fees include training. • Billing depends on franchise
plan.• Contact:
Jane [email protected]
Questions?