our journey on the road to i-cam the wallick companies reynoldsburg, ohio todd bowers, vice...
TRANSCRIPT
Our Journey on The Road to i-Cam
The Wallick CompaniesReynoldsburg, Ohio
Todd Bowers, Vice President, Information Management Group
© 2009 Domin-8 Enterprise Solutions LLC. All rights reserved.
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The Wallick Companies - Overview
• Core Business – Affordable Housing - Midwest• Previous Tenant Side System – Real Property
Plus (Formerly PMAS)• Currently Managed Units: 11,818• Property Types:
– Section 8– Section 236– BMIR– Market Rate – Section 42– Rent Supplement– Rural Housing– Local Housing
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The Wallick Companies – Evaluation Process.
• September 2007 – Using Two Properties converted and ran
parallel to PMAS/RPP. – Both Managers were seasoned and technology
savy.– Training done by Domin-8.
• November 2007– Corporate Decision made to move entire
portfolio to i-Cam during 2008.• Factors:
– Ease of Use for On Site Managers– Tight Operational Controls– Accuracy and consistency of data.
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The Wallick Companies – Conversion Methodology.
• Implementation Groups Defined.– First by Regional Manager– Property Type– Number of units (No more than 1500 Units per
month)
• Dataconversion – Data Extracted from RPP/PMAS– Data converted from RPP/PMAS format to i-
Cam format by Domin-8’s Implementation Team using CDM.
– Data returned to Wallick for Review in Setup Mode
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The Wallick Companies – Conversion Methodology.
• Training and Data Review and Scrub– Managers brought to Wallick Corporate Office
for 2 ½ days – Most months 4 trainings were held to keep
class size smaller.• Day 1 (all day) and Day 2 (AM)
– i-Cam Training done by Wallick Staff who had received i-Cam CCT Certification.
• Day 2 (PM) and Day 3 – Manager Reviews data against actual resident files
for accuracy. » Occupancy Status and Program Type» Resident AR Balances» Escrow Balances» Monthly Charges
– Data is corrected and needed while still in Setup Mode by the Manager with the assistance of Wallick Trainers.
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The Wallick Companies – Conversion Methodology.
• Continued• Day 2 (PM) and Day 3
– When data is certified accurate by Manager, Regional Supervisor and Accounting Representative, Rent Pre-Check and Post Rents is performed bring property out of Setup Mode and into Live Mode.
• Remainder of Set up Month and entire next month data is entered into both systems and checked daily to make sure data is in sync.
• PMAS/RPP is still driving the General Ledger during this period.
• At conclusion of month following Setup, i-Cam reports are verified again to make sure they are accurate and property ceases to use old system on first day of the next month.
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The Wallick Companies – Conversion Methodology.
• Time Line Example (Setup and Training in March)– At February Close (Approximatley 23rd) data is
extracted and Sent to Domin-8 for Conversion.– Data return to Wallick by second week of
March– Third and Fourth Week of March training and
scrub sessions are held. – Upon Conclusion of Training and Scrub session,
property enters data in both system for Remainder of March and all of April
– March and April GL Driven by PMAS/RPP– Upon Rent-Precheck and Post of Rents for May,
property is considered “Live” and ceases using PMAS/RPP for AR/Tenant Activites.
– May GL Driven by i-Cam.
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The Wallick Companies – Lessons Learned.
• Include Managers, Regional Supervisors and Accounting folks in entire process.
• Better to schedule more training and Scrub Sessions with smaller classes then try to do larger classes.
• Keep Chocolate on the tables during Training.• Create Company Specific “How2s”• Make Michelle Yarborough your best friend,
you will need her.
Our Journey on The Road to i-Cam
The Wallick CompaniesReynoldsburg, Ohio
Todd Bowers, Vice President, Information Management Group
© 2009 Domin-8 Enterprise Solutions LLC. All rights reserved.