Our core business in FIG is to

specialize where companies

needs us most, concentrating

on job-related ones to

improve working practices,

productivity and interpersonal

skills.

Our dedicated expertise

ensure that the theory is

effectively translated into

practice.

We run courses in sales, marketing, customer care,

management, and many other soft skills.

We deliver these courses in-house or on an 'Open'

basis.

FIG has been providing practical training for over 21

years.

Customers keep coming back to use us because:

All training is in small groups (average size 8

delegates) allowing time for individual needs to

be met.

All trainers have practical work experience.

All training is practical and highly interactive

We guarantee you won’t get bored but you might

get exhausted!

Future Intl. Group

Training Courses Planner 2019

Future Intl. Group

Communication Skills

How to identify your own communication style.

Understanding the predictable impact of your own style on

others.

How to identify the communication style of others.

How to adapt your style to the style of others.

How to communicate and interact effectively with others.

Aim:

Designed

for:

All personnel in the business who have to interact with people and

whose job responsibilities require a high level of communication skills.

Two full day

Negotiation Skills

To provide each delegate with the knowledge and confidence to

conduct successful negotiations with skilled buyers and negotiators,

without making excessive concessions

To allow delegates to improve their selling and negotiating skills

through a series of enjoyable and highly participative exercises

To provide them with a clear understanding of the techniques and

interpersonal skills required to be an effective negotiator

To prepare a development plan for delegates that identifies their future

development objectives in relation to negotiation skills

Aim:

Designed

for:

This highly enjoyable 'experiential' programme is designed for account

managers, salespeople, managers, and other personnel who need to

improve their Negotiation Skills

Two full day

To teach you how to make powerful presentation

to persuade, win support and sell your products and

ideas

To enable you to develop presentation skills

necessary to enhance your professional image.

To give you the tools to guarantee ongoing

improvement in your presentation technique.

Effective Presentation Skills

Aim:

Designed for: All executives who have to make effective and convincing

presentations to customers, staff, boards of directors,

Two full day

To give a complete overview of the role of product management in

pharmaceutical industry.

To carry out quantitative analysis of the market to identify attractive segments.

To carry out a qualitative analysis to identify strengths and weaknesses and

to identify those segments in which you can out-perform competition.

To develop a positioning which highlights your competitive advantage and

forms the basis of your differentiation.

To professionally prepare a complete product plan.

To realize a communication vehicle for your products.

Product Managers and staff who are candidates for marketing positions.

Pharmaceutical Product Management

Aim:

Designed

for:

4 full days

To make participants familiar with what combinations of marketing mix will

make the most effective promotional program for a product, depending on the

stage of its life cycle.

Re-orientation towards gearing company’s products strategies to profitability

and not only sales volume.

To sharpen the participant’s “analysis” skills, i.e. to improve his/her capacity

to understand the market, the competition, the consumer and the prescribers.

To make strategic and tactical decisions in a dynamic environment, i.e. setting

priorities among different products, segmentation, positioning and allocation

of marketing resources (Human and financial).

Marketing Managers /Product Managers & Executive assuming Mktg.

Responsibilities

Marketing Strategies

Aim:

Designed

for:

3 full days

All personnel whose job is or includes: selling products, services, programs, projects, concepts or ideas.

Aim:

Designed

for:

3 full days

To provide you with the knowledge and skills required for more result

oriented selling.

To take you through the steps of a sales call leading up to a win-win

situation for the seller and the buyer.

Utilizing video recording and playback, the program features extensive

“Learning-by- doing” training in which participants’ selling/persuasion skills

will be practiced and perfected.

To help participant increase the success ratio of communication gained

in each selling or persuasion situation.

Creative Selling Skills

All personnel whose job is or includes: selling products, services, programs, projects, concepts or ideas.

Aim:

Designed

for:

3 full days

Build interpersonal relationships based on awareness of how others see you.

Assess the strengths and weaknesses of your own personal style. .

Analyze buyer motivations with a more in-depth understanding of sales

psychology.

Develop selling skills that will really interest your customers.

Manage your time, tasks and territory more effectively.

On top ,you will understand people including yourself.

Understanding how your buyer thinks ,what your customer really wants and

choosing the right approach to successfully develop that customer.

Advanced Selling Skills

Future Intl. Group

Sales representatives who are new to hospital sales or Key account

managers, experienced salespeople, sales managers .

Aim:

Designed

for:

2 full days Key Accounts Selling Skills

Adopt a more creative and commercially-focused approach to hospital

selling activity,.

Fully understand the business opportunity in hospitals and the process

to get a product onto the formulary.

The Nature of Key Accounts compared to other types of customers.

The impact on the business of Key Customers and the implications of

managing them effectively.

How to make added-value contributions to the customer’s business

Future Intl. Group

Aim:

Designed

for:

Supervisory & Field Coaching

To better understand your leadership style and capability to

coach and counsel.

To increase your performance and that of your organization.

To build rapport and consensus through relating to others.

To excel inconsistently changing environments.

To empower others.

To analyze your subordinate’s development level.

To use effective, situational leadership.

All personnel in line management (district-regional

and/or sales supervisors).

3 full days

Future Intl. Group

How to create new customers .

How to retain the already existing customers

How to Prospect for New Customers

What is Good will & How to build good will & it's importance in

retaining customers ?

How good will (Commitment ) is Vital for CCM .

WHAT is customer service .

How to increase performance (Productivity) by more service .

What are the customer's different personality styles need to

deal with ?

To whom you provide service .

How performance will be improved by good CCM

Sales & Marketing people , All customer service responsible elements .

All junior & senior managers , Supervisors .in any industry field .

HR, PR ,

Customer Care Service (CCM)

Aim:

Designed

for:

3 full days

Future Intl. Group

To provide professionals in the field of medical

devices and pharmaceuticals with the basic

knowledge and skills about EBM that is required to

search for relevant medical articles and to appraise

them critically.

Evidence-Based Medicine (EBM)

Aim:

2 full days

Designed

for: Workers in the field of pharmaceuticals

and medical devices:

Medical sales and marketing,

Drug Regulatory Affairs (DRA),

Medical liaison & managers;

Registration officers;

And Medical doctors..

Aim:

Designed

for:

Cost-Effectiveness Analysis (CEA)

-he aim of this course is to enable workers involved in

pharmaceuticals and medical devices to find, read, and

perform a critique of cost-effectiveness papers, thus to

be able to discuss and provide the suitable economic

evidence when required.

2 full days

Sales and Marketing in pharmaceuticals and medical

devices:

Registration officers;

Purchasing officers;

Medical insurance companies; and Policy makers.

Future Intl. Group

Aim:

Designed

for:

Creativity & Creative Thinking

To identify their habitual patterns of thinking .

How to get unstuck .

How to recognize and develop creative ideas

How to overcome self-limiting beliefs

Practical ways of fostering a creative climate at work

This seminar will introduce participants to new ways of thinking

and new processes for creative problem solving. The program

provides tools and insights for applying creative thinking at work

and in every facet of life.

Anyone who wants to improve his creative abilities, for both marketing and sales management roles

Two full day

Aim :

PharmacoEconomics (Pes) : Basic concepts

Define Pharmacoeconomic and differentiate it from outcomes research

Know different types health related costs and consequences

Describe the ECHO model

Understand the basic principles of Pharmacoeconomic analysis including

perspectives

List and understand the main Pharmacoeconomic evaluation methods

Explain how Pharmacoeconomic can be used in formulary decision

making

Mention the evolution and application of Pharmacoeconomic all over the

world

Exercise on examples of applications of PEs and cost effectiveness

One full day

Designed

for:

Purchasing Personnel In different health departments , Health

Insurance Personnel , Pharmaceutical & Medical Sales and

Marketing Personnel ,

Aim :

Management Performance (PMS) -To know what is employment compensation process

-How to create the Job Description for any post .

-What are employment actions .

-How to develop your employees .

-What is the compensation methodology .

-What is the Appraising Methodology

-How to appraise your employees

-What is Subjective & objective appraising

0-Why Objective appraising is a synergistic action for more

Performance ?

-How to create Job Description

-How to improve your performance by understanding HR

Concepts

3 full days

1- H.R , personnel.

2-Supervisors & Managers at any business field

Directed to :

Future Intl. Group

Risk Management 4 full days – 20 Hours

Understand the meaning of Risk / Risk Management according to ISO 31000 framework. •Comprehend RISK MANAGEMENT processes. •Appreciate the outcomes of RISK MANAGEMENT in business through several case studies in international business arena. •Acquire knowledge on how to draft risk Management policy, Strategy and apply RISK MANAGEMENT practically through case studies.

•Senior managers involved in risk and compliance management •Risk and compliance management vendors, suppliers and service providers. •Risk managers, employees, auditors and consultants • Compliance managers

Aim:

Designed for:

Future Intl. Group

Design and implementation of professional training and human

resources development systems.

Vocational training and professional managerial mind-career

training.

Market Research & Studies.

Industrial Sector & Sub-Sector Analysis.

Policy Analysis and Formulation.

Management Systems Development and auditing.

Private Sector Development Programs.

Business and Strategic Planning for Small Enterprises

FIG Activities

Future Intl. Group

On-Sight Training

FIG offers a wide range of training programs which can be run

exclusively for you at your premises. When you have several

personnel requiring similar training, our service will allow you to:

Design a course that exactly meets your needs

Make substantial cost saving

Discuss sensitive issues freely

Amman - Wasfi Al Tal St. - Salam Center - 2nd Floor

Tel: + 962 6 5519676 Fax: +962 6 5519674

Mobile 00962 79 5565534

P.O. Box: 223 Amman 11831 Jordan

email: fig@orange.jo

website: www.fig.com.jo

Dr. Nael Baids Resume:

Director and Founder of Future Intl. Group (FIG).

He has worked over 26 years for Multinational

Pharmaceutical Companies; Boehringer M., Ciba Geigy and

Schering AG.

During his long career, he assumed many positions and

responsibilities as Product Manager, Promotion Manager,

Sales Manager and Regional Marketing Manager in many

markets in the Middle East (Gulf countries, Jordan, Syria,

Lebanon, Cyprus, Yemen and Palestine). In his different

positions in different countries he gained a lot of experience

which qualified him in his current position to conduct many

practical training courses in Selling Skills, Communication

Skills, Presentation Skills, Product Management and

Marketing Management on aspects that can be applied on the

ground and on problem solving.