8/14/2019 oumh1303Oral

1/2

# Chapter 1 Listening skill

Hearing-thus involves a superficial, physical focus on sound or stimuli that reach our ears.

Listening-involves the assigining of meaning to this sound and stimuli - determine what they mean - understand th

speakers prespective and interpretations as a crucial part of communication.

Effective listening (1) Pay attention conentrate on what someone is saying in order to react appropriately to

what is being said. (2) Listen Actively using +ve non verbal com encouraging the speaker to continue reflectthe speaker feelings (3) Listen for ain point!i"ea to maintain our motivation to concentrate by listening speci

main ideas in the massage () $se o%r spare tie the extra time our mine is working at a rate faster than speech

&etter Listening'(1) &e patient avoid giving our ideas before the speaker has finished.

(2) &e attentive give our feedback and be active in listening. (3) ake tie to listen if we cant wait to listen

rush the speaker.() &e prepare" to learn e open to other possible idea to change our view. () *on+t preten"

!void going through the motions of pseudolistening to listening.

,a%lty Listening &ehavio%rs

("# $e have decided that the topic is boring (%# $e fake attention ( concentrating on unimportent details

('# eacting emotionally to trigger words ()# *ooking for distractions.

# Chapter 3' Listening in ,oral Conte-ts

*ifferent p%rpose of listening (.ain Pro/lea)

("#decoding or recognising what has been said. (%# omprehending. nderstanding the main and subordinate poin

( taking notes uickly, briefly and clearly the main point for future use.

C%es incl%"e ("# stress, intonation, pauses falling or rising intonation (%# use of reletive clauses /he original

painting, found in "012, most the beautiful of3 ( logical connector, number and other phrases and, so,('# vocal underlining the importnt pnt is..() arkers %se" (micro#well see that, in this way (macro# well, ok

# Chapter ' H%an Co%nications

Co%nication is defined as the process of creating meaning between two or more people.

is intentional verbal message. /hese are unconscious efforts such as slips of the tongue. !spect of our behaviour

such as the look on our face, the way we stand, the sound of our voice, the way we move our hand, the cloths wewear and make up non verbal massage.

,ee"/ackis defined as the return to our of behaviour we have generated. $e ask a uestion and our friend does nrespond, we may rephrase the uestion to clarify it or we change the topic.

0nterpersonal co%nication f%nction ("# the social function (%# the decision-making function.

e nee" interect ith others

(1) to f%lfil o%r psychological nee"s conversing with others will give us good feeling, if do not have contact wiothers will become malad4usted.

(2) to f%lfil social o/ligations- ecognising a person serves to show our ties or reletionship with the person.

(3) to /%il" relationship $e try to communicate with a person for the first time we meet to get to know the per

() to anage conflict /hrough comm. we learn to face conflict and deal with it positively

() to f%rther iprove an" aintain o%r sense ofself we can learn about our self through feedback frm others

() e are a/le to share inforation 5ecision are batter made when they are based on correct and reliable inf

A"vantage of effective co%nication

(1) $n"erstan"ing 6n 7ublic communiction, the speaker has to be clear about how deliver speech for the purpos

of informing the audience. *anguage used in this situation has to be precise and ob4ective.

(2) Pleas%re 8ost communication occurs as a way of feeling good about comm. for both the speaker and listene

7ublic com. can also be for pleasure, for example an entertaining speech, picnics.

(3) Attit%"e infl%ence7ublic attitudes can also be influenced through the media like commercial advertismnt on

() 0prove" relationship-nderstanding another persons motivation is another kind of understanding that can

affect human reletionship because missunderstandings can result from anger of confusion.

() Action communications is pointless unless it brings about some form action. /o encourage action from the

receiver of a massage we need to facilitate understanding of our reuest and maintain a comfortable relationship.

8/14/2019 oumh1303Oral

2/2

Listening for specific lang%age c%es

("# 9act- something that has ob4ective reality- data, reports (%# opinions based on what one believes to be true.

Listening for eaning fro intonation

("# 9alling intonation fact (%# rising intonation oppinion

# Chapter ' A"vance" Listening 4kills

6mplicit *istening :elp we get an overall understanding of what the talk is about