oum sem 2 english 1303

7/28/2019 Oum Sem 2 English 1303

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with different level of people, atdifferent times, in different ways.

create close relationships and bondwith our family, friends, people atwork, and people we meet.

share information, thoughts,feelings, needs and intentions

help us to acquire knowledge moreeffectively


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According to Devito (2009)1. Receiving~When you listen, you concentrate on the

verbal as well as non-verbal message

2. Understanding~you learn to decipher the meaning ofthe message as well as pick up cues from theemotional tone of the speaker

3. Remembering ~ involves remembering interpretedsounds or messages and saving them for use later

4. Evaluating~Make some judgement about a message5. Responding ~ Give feedback based on what you have

heard


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According to Wood (2009)

1. Interpretation of symbols createmeaning ~ Every words has a dictionary

meaning2. Communication rules ~regulative rules ,

constitutive rules

3. Punctuation affect meaning~punctuation can signal the beginningor end of a particular interaction


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Oral Communication (using verbal and non-verbalmessages to generate meaning )

~ face to face communication, meeting, oral presentations, publicspeaking

Written Communication (exchange information usingthe written language by words and sentences)

~ letters, faxes, memos e-mail, reports, minutes of meeting,charts, graphs

Nonverbal Communication (feelings are expressed andconveyed through facial expressions, gestures and bodymovements.

~ appearance posture, eye-contact, dressing


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defined as a group that consists of atleast three members and at themaximum around twelve to fifteen

membersto communicate freely and openly withall of the other members of the group

have a common purpose or goal andthey must work together to achievethat goal


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active participation by members ofthe group

each member of the group has a role

to playbrainstorm for ideas

one person who manages the

discussion.interrupt politely to ask questions orseek clarification


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Wh-Questions

offer opinions, ask questions andrespond to questions

we wish to get more information orseek clarification of an issue

Using polite forms to get informationin a polite way such
http://en.wikipedia.org/wiki/File:Rajagopal_speaking_to_25,000_people,_Janadesh_2007,_India.jpg


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process ofspeaking to a group ofpeople in a structured, deliberatemanner intended to inform,

influence, or entertain the listeners

The purpose of public speaking canrange from simply transmitting

information and to motivating peopleto act.
http://en.wikipedia.org/wiki/Speech_communicationhttp://en.wikipedia.org/wiki/File:Rajagopal_speaking_to_25,000_people,_Janadesh_2007,_India.jpghttp://en.wikipedia.org/wiki/Speech_communication


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Body language

Speak with conviction

Do not read from notes

Maintain sincere eye contact

Speak to your audience, listen to theirquestions, respond to theirreactions, adjust and adapt.

Pause

Add humorusing audio-visual aids

Have handouts ready and give

Know when to STOP talking


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Preparedness ~They monitor the rate,tone, pitch and volume of their presentation

Credibility~by including thorough researchand data to support the claims of thepresentation.

Structure~Organizing information in aneasy to follow, logical manner increases theability of the audience to retain theinformation

Interactive Presentations~increasingtheir attention to the materials presented.

Credibility of speakerand related qualities


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There are no born-speakers.Successful speakers are bornfrom hard work and a

knowledge of effectivecommunication strategies.

Preparation and practicecan be the keys to success

oum sem 2 english 1303

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