original definition predictive analytics spss jan 15, 2003 intriduction slides

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Copyright 2003, SPSS Inc. Copyright 2003, SPSS Inc. 1 Predictive Analytics: Defined Matt Cutler Vice President, Corporate Marketing January 15, 2003

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In 2003 the SPSS Senior Management & Marketing under the leadership of Jack Noonan, Dyke Hensen & Matt Cutler coined the phrase "Predictive Analytics" to explain to the market and to the analysts how SPSS differed from BI companies like BO and Cognos. This file contains the presentation by Matt Cutler introducing PA and the definition to the SPSS employees on January 15 2003

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Page 1: Original definition Predictive Analytics SPSS Jan 15, 2003 Intriduction Slides

Copyright 2003, SPSS Inc. Copyright 2003, SPSS Inc. Copyright 2003, SPSS Inc. Copyright 2003, SPSS Inc. 11

Predictive Analytics: Defined

Predictive Analytics: Defined

Matt CutlerVice President, Corporate Marketing

January 15, 2003

Page 2: Original definition Predictive Analytics SPSS Jan 15, 2003 Intriduction Slides

Copyright 2003, SPSS Inc. Copyright 2003, SPSS Inc. 2

ObjectiveObjective

Overall impression Term is widely used both internally and externally Market has little common agreement around

exactly what the term means

Definition The 5 C’s of Corporate Communications: clear,

concise, compelling, credible, and coherent

Page 3: Original definition Predictive Analytics SPSS Jan 15, 2003 Intriduction Slides

Copyright 2003, SPSS Inc. Copyright 2003, SPSS Inc. 3

ApproachApproach

Value statement One sentence that communicates the core value

of Predictive Analytics.

Definition: Several paragraphs Four paragraphs of detailed, dense content that

cover all of the facets Predictive Analytics

Page 4: Original definition Predictive Analytics SPSS Jan 15, 2003 Intriduction Slides

Copyright 2003, SPSS Inc. Copyright 2003, SPSS Inc. 4

Value StatementValue Statement

Predictive analytics connects data to effective action by drawing reliable

conclusions about current conditions and future events.

Page 5: Original definition Predictive Analytics SPSS Jan 15, 2003 Intriduction Slides

Copyright 2003, SPSS Inc. Copyright 2003, SPSS Inc. 5

Definition (Lots Here)Definition (Lots Here)

Predictive analytics, like enterprise resource planning (ERP) and customer relationship management (CRM), is both a business process and a set of related technologies. Predictive analytics leverages an organization’s business knowledge by applying sophisticated analytic techniques to enterprise data. The resulting insights can lead to actions that demonstrably change how people behave as customers, employees, patients, students, and citizens.

The predictive analytics process begins by exploring how specific business issues relate to data describing people’s characteristics, attitudes, and behavior. These numeric and free-form data sets, which originate from both internal systems and third party providers, are cleansed, transformed, and evaluated using statistical, mathematical, and other algorithmic techniques. These techniques generate models for classification, segmentation, forecasting, pattern recognition, sequence and association detection, anomaly identification, profiling, propensity scoring, rule induction, text mining, and advanced visualization.

Combining predictive analytic models with organizational business knowledge provides insight into such critical issues as customer acquisition and retention, up-selling and cross-selling, fraud detection, and outcome improvement. Through measuring uncertainty surrounding these issues, predictive analytics enables proactive risk management, refining key decision making processes through controlled, iterative testing of potential actions and their likely intended—and unintended—consequences. These findings and their corresponding business rules can then be deployed within front-line operational systems to identify new revenue opportunities, measurable cost savings, repeatable process improvements, and sustainable competitive advantages.

Predictive analytics carries strategic and tactical ramifications for organizations that recognize the inherent value locked within their existing enterprise data. Strategically, predictive analytics provides a quantitative foundation for rapidly identifying, objectively evaluating, and confidently pursuing new market opportunities. Tactically, predictive analytics identifies precisely whom to target, how to reach them, when to make contact, and what messages should be communicated.

Top Level OverviewTop Level Overview

Data & AnalysisData & Analysis

Applications & ImpactApplications & Impact

Major RamificationsMajor Ramifications

Page 6: Original definition Predictive Analytics SPSS Jan 15, 2003 Intriduction Slides

Copyright 2003, SPSS Inc. Copyright 2003, SPSS Inc. 6

Definition: 1st ParagraphTop Level OverviewDefinition: 1st ParagraphTop Level Overview

Predictive analytics, like enterprise resource planning (ERP) and customer relationship management (CRM), is both a business process and a set of related technologies. Predictive analytics leverages an organization’s business knowledge by applying sophisticated analytic techniques to enterprise data. The resulting insights can lead to actions that demonstrably change how people behave as customers, employees, patients, students, and citizens.

Page 7: Original definition Predictive Analytics SPSS Jan 15, 2003 Intriduction Slides

Copyright 2003, SPSS Inc. Copyright 2003, SPSS Inc. 7

Definition: 2nd ParagraphData & AnalysisDefinition: 2nd ParagraphData & Analysis

The predictive analytics process begins by exploring how specific business issues relate to data describing people’s characteristics, attitudes, and behavior. These numeric and free-form data sets, which originate from both internal systems and third party providers, are cleansed, transformed, and evaluated using statistical, mathematical, and other algorithmic techniques. These techniques generate models for classification, segmentation, forecasting, pattern recognition, sequence and association detection, anomaly identification, profiling, propensity scoring, rule induction, text mining, and advanced visualization.

Page 8: Original definition Predictive Analytics SPSS Jan 15, 2003 Intriduction Slides

Copyright 2003, SPSS Inc. Copyright 2003, SPSS Inc. 8

Definition: 3rd ParagraphApplications & ImpactDefinition: 3rd ParagraphApplications & Impact

Combining predictive analytic models with organizational business knowledge provides insight into such critical issues as customer acquisition and retention, up-selling and cross-selling, fraud detection, and outcome improvement. Through measuring uncertainty surrounding these issues, predictive analytics enables proactive risk management, refining key decision making processes through controlled, iterative testing of potential actions and their likely intended—and unintended—consequences. These findings and their corresponding business rules can then be deployed within front-line operational systems to identify new revenue opportunities, measurable cost savings, repeatable process improvements, and sustainable competitive advantages.

Page 9: Original definition Predictive Analytics SPSS Jan 15, 2003 Intriduction Slides

Copyright 2003, SPSS Inc. Copyright 2003, SPSS Inc. 9

Definition: 4th ParagraphMajor RamificationsDefinition: 4th ParagraphMajor Ramifications

Predictive analytics carries strategic and tactical ramifications for organizations that recognize the inherent value locked within their existing enterprise data. Strategically, predictive analytics provides a quantitative foundation for rapidly identifying, objectively evaluating, and confidently pursuing new market opportunities. Tactically, predictive analytics identifies precisely whom to target, how to reach them, when to make contact, and what messages should be communicated.

Page 10: Original definition Predictive Analytics SPSS Jan 15, 2003 Intriduction Slides

Copyright 2003, SPSS Inc. Copyright 2003, SPSS Inc. 10

JB BigWig & Wolfgang StatsJB BigWig & Wolfgang Stats

Predictive analytics, like enterprise resource planning (ERP) and customer relationship management (CRM), is both a business process and a set of related technologies. Predictive analytics leverages an organization’s business knowledge by applying sophisticated analytic techniques to enterprise data. The resulting insights can lead to actions that demonstrably change how people behave as customers, employees, patients, students, and citizens.

The predictive analytics process begins by exploring how specific business issues relate to data describing people’s characteristics, attitudes, and behavior. These numeric and free-form data sets, which originate from both internal systems and third party providers, are cleansed, transformed, and evaluated using statistical, mathematical, and other algorithmic techniques. These techniques generate models for classification, segmentation, forecasting, pattern recognition, sequence and association detection, anomaly identification, profiling, propensity scoring, rule induction, text mining, and advanced visualization.

Combining predictive analytic models with organizational business knowledge provides insight into such critical issues as customer acquisition and retention, up-selling and cross-selling, fraud detection, and outcome improvement. Through measuring uncertainty surrounding these issues, predictive analytics enables proactive risk management, refining key decision making processes through controlled, iterative testing of potential actions and their likely intended—and unintended—consequences. These findings and their corresponding business rules can then be deployed within front-line operational systems to identify new revenue opportunities, measurable cost savings, repeatable process improvements, and sustainable competitive advantages.

Predictive analytics carries strategic and tactical ramifications for organizations that recognize the inherent value locked within their existing enterprise data. Strategically, predictive analytics provides a quantitative foundation for rapidly identifying, objectively evaluating, and confidently pursuing new market opportunities. Tactically, predictive analytics identifies precisely whom to target, how to reach them, when to make contact, and what messages should be communicated.

Business CaseBusiness Case

Technology SpecificsTechnology Specifics

Working TogetherWorking Together

Organizational ImpactOrganizational Impact

Page 11: Original definition Predictive Analytics SPSS Jan 15, 2003 Intriduction Slides

Copyright 2003, SPSS Inc. Copyright 2003, SPSS Inc. 11

Definition & SPSS TechnologyDefinition & SPSS Technology

Statistics offerings

Data mining & text mining offerings

Web analytics offerings

Market research offerings

OLAP, reporting & visualization offerings

Page 12: Original definition Predictive Analytics SPSS Jan 15, 2003 Intriduction Slides

Copyright 2003, SPSS Inc. Copyright 2003, SPSS Inc. 12

Predictive Analytics: DefinedPredictive Analytics: Defined

Predictive analytics connects data to effective action by drawing reliable

conclusions about current conditions and future events.