ORIENTATION

JONATHAN VINCENT

M.B.A. (S-2)

ROLL NO. 16

ORIENTATION

“Orientation is a systematic and planned introduction of employees to their jobs, their co-workers and the organization.”

Typically Induction(orientation) conveys three types of information General information about daily work

routine. A review of the organization’s history A detailed presentation, perhaps in a

brochure of the organization’s policies, work rules and employee benefits.

OBJECTIVES

 To help new staff form positive first impressions, that he/she belongs to the company, feels welcome and supported;

To assist in understanding the culture and values;

To improve staff efficiency, work standards, revenue and profits;

To improve staff morale

Why Induction/Orientation Accommodating employees

Becoming Insider

Overcoming employee anxiety

Overcoming reality shock

Reducing employee turnover

What to Induct/ Orient A current organization chart of the company Map of facility Key terms unique to industry, company and

the job A copy of company’s policy hand books List of benefits Telephone numbers and location of key

people and operations Sample copies of the company’s publications

etc.

Types Of Orientation Programme

Formal and Informal Orientation

Individual and Collective Orientation

Serial and Disjunctive Orientation

FORMAL VS. INFORMAL ORIENTATION

Formal Orientation Informal orientation

Formal orientation has a structured programme

In informal orientation employees are directly put on job.

Formal programme helps a new hire in acquiring a known set of standards

Informal programme promotes innovative ideas. Choice depends on management’s goals.

Individual vs. collective Orientation

Individual Collective

Individual orientation preserves individual differences. Individual orientation is expensive and time consuming.

Collective orientation is likely to develop homogenous views. Collective orientation is less time consuming

smaller firms go for individual

Large firms normally have programmes. collective orientation.

Serial vs. disjunctive Orientation

Serial Disjunctive

An experienced employee inducts a new hire in case of serial orientation.

In case of disjunctive orientation new hire do not have predecessors to guide them.

Serial orientation maintains traditions and customs.

Disjunctive orientation produces more inventive employees.

WHO SHOULD CONDUCT OR BE ACTIVELY INVOLVED IN AN EMPLOYEE ORIENTATION

Members of HR

Members of management

Experts in Specific fields

How To Orient Successfully

A systematic plan should be followed. A check list of points to be included in

orientation should be prepared. An orientation booklet should be provided. Anyone who is promoted or transferred

from one job to another should also be oriented.

The aim should be to convey a clear picture of the working of the organisation.

Problems Of ORIENTATION

Busy or Untrained supervisor Too much information Overloaded with paperwork Given menial tasks Employee thrown into action soon Wrong perceptions of employees

HOW TO MAKE ORIENTATION PROGRAMME EFFECTIVE

A warm and friendly welcome will reduce the possible problems

Involvement of Top Management Determination of Information Need of the new

employees Planning the presentation of information A phased induction programme would place

the new employee at ease