organizational coping with institutional upheaval in transition economies
TRANSCRIPT
Organizational coping with institutional upheaval intransition economies
Kendall Roth*, Tatiana Kostova1
International Business Department, Moore School of Business, University of South Carolina, Columbia, SC 29208, USA
Abstract
The radical change in corporate governance systems is fundamental to the period of institutional upheaval characterizing
transition economies. Using an institutional theory framework, this paper develops a model of responses to this change. The
model is tested with data from 1,723 firms in 22 countries in Central and Eastern Europe and the Newly Independent States. The
results suggest that a firm’s adaptation to the new governance order will be facilitated or hampered depending on the
characteristics of the institutional and organizational contexts it faces. A major implication of the study is the need to consider
cultural and contextual embeddedness in explaining how governance systems transform.
# 2003 Elsevier Inc. All rights reserved.
1. Introduction
Organizational responses during periods of extreme
institutional change are not well understood (Newman,
2000). In discussing extreme change, Greenwood
and Hinings observe that neo-institutional theory is
‘‘silent on why some organizations adopt radical
change whereas others do not, despite experiencing
the same institutional pressures’’ (1996: 1023). They
further observe that institutional theory provides
insights that, if developed, may help explain organi-
zational interpretations and responses to extreme
change.
Accordingly, the purpose of this study is to develop
a model of organizational responses to radical
change in the institutional environment. Referred to
as institutional upheaval, such change requires the
‘‘movement from one ‘template-in-use’ for organizing
to another . . .’’ however, the institutional context ‘‘no
longer provides organizing templates, models for
action and known sources of legitimacy’’ (Newman,
2000: 605). Furthermore, even if proper ways of
organizing were forthcoming from the institutional
context, the new templates may be so far from the
historical normative base that organizations may not
have the capabilities to recognize or adopt them.
Thus, an important question in this context is ‘‘how
do organizations react when there is such wholesale
change in their institutional environment?’’ We use
institutional theory as a foundation for answering this
question and suggest that in this context, the response
of organizations will be determined by the nature of
their embeddedness within the societal and organiza-
tional contexts (Greenwood & Hinings, 1996).
We also draw from the literature on corporate gov-
ernance and more particularly, corporate governance
in transition economies (e.g., McCarthy & Puffer,
2002a, 2002b; Peng, 2003; Puffer & McCarthy,
2003). Corporate governance is central to the transition
Journal of World Business 38 (2003) 314–330
* Corresponding author. Tel.: þ1-803-777-3604;
fax: þ1-803-777-3609.
E-mail addresses: [email protected] (K. Roth),
[email protected] (T. Kostova).1 Tel.: þ1-803-777-3553; fax: þ1-803-777-3609.
1090-9516/$ – see front matter # 2003 Elsevier Inc. All rights reserved.
doi:10.1016/j.jwb.2003.08.018
to a market economy as it captures both the changes
in the external institutional/governance system (e.g.,
courts, regulations) as well as the radical transforma-
tion of the corporate governance guiding firms’ activ-
ities (e.g., governance bodies, external control,
transparency). As suggested by Puffer and McCarthy
(2003: 12), ‘‘Initial efforts in the move toward res-
ponsible corporate governance included legislative,
judicial, and corporate initiatives to provide investors
with more disclosure, transparent information, and
voice, as well as redress within the legal system.’’
The institutional framework that we apply can improve
further our understanding of the corporate governance
transformation in transition economies by providing
theory-based explanations of important questions and
phenomena that have been recognized in the govern-
ance literature. These include, for example, the differ-
ent rate of change in corporate governance across
countries and across firms, as well as the pervasiveness
of some informal and sometimes illegitimate behaviors
(e.g., bribes) in transition countries.
We examine our model with 1,723 firms from 22
countries in Central and Eastern Europe (CEE) and
Newly Independent States from the former Soviet
Union (NIS).2 This is a particularly insightful setting
as the fall of communism is well documented as
institutional upheaval, with an unprecedented shock
to the full set of institutional structures and organiza-
tional sectors (see Newman, 2000; Peng & Heath,
1996; Peng & Luo, 2000; Ramamurti, 2000). Not
only were existing institutional entities destroyed,
but fundamental values, beliefs and assumptions held
by society were radically challenged. Furthermore, this
change is instructive in that it occurs independent of,
and exogenous to, organizations within the environ-
ment. Thus, our model and study isolates organiza-
tional activities in reaction to upheaval, where the
organizations themselves do not induce the change.
2. Theoretical foundation—institutionalupheaval
Institutional upheaval is defined as ‘‘a rapid and
pervasive change in the norms and values that underlie
and legitimate economic activity, which results in
fundamental change in a society’s political system,
its legal and regulatory frameworks, its economic
system, and its financial infrastructure’’ (Newman,
2000: 603). Institutional upheaval is a wholesale
change of major aspects of an institutional environ-
ment and governance systems, accompanied by
extreme uncertainty, and ambiguity. Using Green-
wood and Hining’s terminology, upheaval is a radical
and revolutionary change (1996: 1024).
Transition economies in the countries in Central and
Eastern European and the Newly Independent States
have been recognized as experiencing institutional
upheaval as a result of the fall of communism. As
noted by Newman, not only the political systems,
laws, regulations, and financial markets, but also
‘‘the underlying assumptions about the purpose of
economic activity were destroyed or significantly
changed within a short time’’ (2000: 602). Similarly,
Peng and Heath (1996) discuss the wide range of
institutional changes taking place in these countries,
changes that are at the very foundation of the govern-
ance systems such as the dismantling of the central
planning regime, the need for a new property-rights-
based legal framework, and the transition from ‘‘state-
policed firms’’ to market-based mechanisms restrict-
ing opportunistic behavior of firms. Thus, it is not only
that institutions and social structures are non-existent
or in disarray, but also that the existing ones are largely
inconsistent with the desired market-based economic
activity. As noted by Johnson, Smith, and Codling,
‘‘cognitive processes must be put in place that are the
reverse of those that led to institutionalization in the
first place’’ (2000: 576).
Building on ideas from institutional theory, we
propose two mechanisms that can explain firms’
responses to the upheaval: institutional imperfection
and institutional baggage. Institutional imperfection is
the gap between the existing and the desired institu-
tional arrangements and governance systems. It is the
degree to which institutions (e.g., structures, practices,
legitimating actors) are not well defined and estab-
lished as well as the inconsistency between these
institutions. As imperfection increases, organizational
members may lack the understanding of what the
desired structures and values should be, as well as
the expertise about how to change the organization.
Times of upheaval are characterized by significant
2 For clarity of the presentation, throughout the paper, we will
refer to these countries as ‘‘transition economies.’’
K. Roth, T. Kostova / Journal of World Business 38 (2003) 314–330 315
institutional imperfection, which is likely to diminish
over time as a result of the transformation of the society.
Institutional baggage is determined by the strength,
ingrainment, and pervasiveness of the institutional
arrangements that existed prior to the radical change.
Zucker observes that ‘‘every institutionalized system
tends to carry ‘baggage’ of related structures and
activities that become institutionalized over time
. . .’’ (1991: 105). High institutional baggage implies
that the establishment of a new institutional arrange-
ment will be very difficult. As North states, ‘‘although
formal rules may change overnight as the result of
political and judicial decisions, informal constraints
embodied in customs, traditions, and codes of conduct
are much more impervious to deliberate policies’’
(1990: 6). The more ingrained and pervasive beha-
viors, routines, and cognitive scripts are, the more
difficult it will be to destroy them and replace them
with a radically different new set of scripts and
behaviors. As observed by Oliver, ‘‘institutionalized
values and activities will exhibit inevitable resistance
to erosion or change’’ (1992: 580). She states that even
if organization members recognize the need for
change, or transition to a new set of values and
activities, they may be immobilized by the previously
institutionalized arrangements.
We argue that institutional upheaval is charac-
terized by both high institutional imperfection and
significant institutional baggage. These are important
to consider when analyzing firms’ behaviors during
such periods of time.
3. A model of organizational responses toinstitutional upheaval3
In this section, we develop a model of firms’
responses to institutional upheaval using institutional
imperfection and institutional baggage as explanatory
mechanisms. We consider two types of behaviors that
firms use to deal with these conditions—informal
substitutes and deinstitutionalization. In addition,
we examine firms’ perceptions (i.e., cognitive and
affective responses) about the context. We propose
that these organizational responses are determined
by the embeddedness of the firm in the past institu-
tional system, the current institutional system, and its
ownership structure. These are referred to as initial
condition, current condition, and ownership type.
Fig. 1 presents the overall model.
3.1. Responses to upheaval
Informal substitutes are initiatives taken by a
firm to reduce or circumvent the barriers created
by the underdeveloped formal institutional context
(e.g., codified governance system, political, judicial,
and economic rules). As summarized by Peng, transi-
tional contexts are characterized by: (1) the lack of
sufficient number of rules to govern all transactions
Firms Responses
Contextual Embeddedness
Initial Condition
Current Condition
Ownership Type
Informal Substitutes
Deinstitutionalization
Perceptions
Effecting Mechanisms
Institutional Imperfection
Institutional Baggage
Fig. 1. Model of firm responses to upheaval.
3 For clarity of the presentation and the subsequent empirical
examination of the model, we will refer to transition economies to
represent environments undergoing institutional upheaval.
316 K. Roth, T. Kostova / Journal of World Business 38 (2003) 314–330
(North, 1990); (2) the lack of credible enforcement
of the rules that do exist (Stiglitz, 1999); and (3) the
tremendous inertia, resistance, and lack of adaptation
on the part of some organizations (Newman, 2000;
Oliver, 1992) (2003: 281–282). Khanna and Palepu
(1997) refer to such conditions as ‘institutional voids,’
where it is likely that ‘‘managers and firms often
have to perform basic functions by themselves . . .’’(Peng & Luo, 2000: 487).
Given that the formal governance systems are
unable to support effective business activities, man-
agers may have to use informal substitutes during the
transition period (Xin & Pearce, 1996). Furthermore,
since governments in transition economies retain
considerable power, informal substitutes will often
be directed towards government officials in an attempt
to secure favorable treatment or ‘‘buy’’ market func-
tions. For example, if property rights are underdeve-
loped and ill protected, a firm cannot rely on the
formal infrastructure. It may, therefore, seek alterna-
tive ways of securing those rights, possibly through
‘‘private payments’’ to public officials and politicians
(Hellman, Jones, & Kaufmann, 2000). Preliminary
evidence suggests that these informal activities may
be quite important, as Peng and Luo (2000) found that
firm performance in transition economies is positively
related to a firm’s personal ties with government
officials.
Deinstitutionalization generally refers to ‘‘the ero-
sion or discontinuity of an institutionalized organiza-
tional practice’’ (Peng, 2003: 277). In this study, we
use the term to describe the actions which firms take to
facilitate the transformation from the old to the new
institutional model or governance system. An estab-
lished or accepted organizational practice loses its
legitimacy such that what was once taken for granted
is discontinued or abandoned (Oliver, 1992: 564). In
essence, deinstitutionalization attempts to rid the firm
of institutional baggage (i.e., dismantling of the old,
deeply ingrained, and widely shared structures and
templates). While institutional theory has recognized
deinstitutionalization as part of the institutional pro-
cess (e.g., Oliver, 1992; Scott, 2001), much more
attention has been given to the adoption of new
institutionalized structures than to the destruction
of the old ones. As Zucker notes, ‘‘there has been
little work on the processes by which institutions
disappear’’ (1991: 105). Even when researchers have
discussed deinstitutionalization, they have typically
taken a more incremental view. Under conditions of
upheaval, the need for deinstitutionalization is much
more radical in nature and becomes critical and central
to the transition to a new institutional arrangement.
Within transition economies, the fundamental need
is a change in governance systems to a market-based
model.4 However, adopting new market-based prac-
tices may not be possible if little or no knowledge of
these practices exists. And even if some level of
knowledge exists creating a catalyst by which change
is accepted throughout the organization may be quite
difficult. Therefore, to effect deinstitutionalization
within this context, firms will use as change agents
outside entities which carry and convey the new
market-based practices. Deinstitutionalization efforts
will include inviting equity ownership by foreign
enterprises, engaging in outside alliances, and parti-
cipating in foreign markets through activities such as
exporting. As previously argued, such activities will
facilitate the process of change by allowing firms to
experience directly the governance arrangements
associated with the capitalistic model (e.g., Fila-
totchev, Dyomina, Wright, & Buck, 2001; McMillan
& Woodruff, 2002; Peng, 2003). As asserted by Oliver,
firms that ‘‘diversify their operations into other sectors
or markets, particularly in different countries, are
likely to be exposed to alternative organizational
customs . . .’’ (1992: 577). Similarly, Newman notes
the need to import organizing templates from other
cultures, suggesting that ‘‘. . . for firms trying to
change without a foreign partner, the use of foreign
templates is not as effective, because the template
might not be relevant to the culture’’ (2000: 609).
The behavioral responses reflected in informal
substitutes and deinstitutionalization will also be
accompanied by managers’ perceptions about the
changing governance system. The underdevelopment,
ambiguity, and inconsistency within the environment
that reflect imperfection will result in firms ques-
tioning, to various degrees, the effectiveness of the
new institutional arrangements and cause firms to
4 While we recognize that the market-based models used in
different economies will vary due to cultural and historic
influences, we can expect that all of them will incorporate some
common fundamental principles of market governance, such as
transparency of business transactions expected by the World Trade
Organization.
K. Roth, T. Kostova / Journal of World Business 38 (2003) 314–330 317
form opinions about the different components of the
governance system (e.g., courts, government, infra-
structure). The institutional baggage that comes from
the previous institutional regime will also impact
these perceptual reactions, such that firms with a
different degree of entrenchment in the previous sys-
tem will form different views of the new governance
arrangements.
In the following sections, we develop hypotheses
on the effects of the three types of embeddedness
(initial condition, current condition, and ownership
type) on the three sets of outcome variables (informal
substitutes, deinstitutionalization, and perceptual
responses).
3.2. Initial condition
Initial condition characterizes the state of the insti-
tutional environment at the time of the upheaval
relative to the desired end-state. As noted by Spicer,
McDermott, and Kogut in reference to North (1990),
there is a path-dependence in country development,
such that ‘‘countries differ in their institutional con-
ditions, and these differences have powerful effects on
the subsequent evolution’’ (2000: 643). Initial condi-
tions reflect the starting point of a transition and is
essential to understanding the path dependence. In the
context of transition economies, initial condition is
relative to the market economy model. The European
Bank for Reconstruction and Development (EBRD)
views initial condition in transition economies as
comprised of the level of development, trade depen-
dence on the Council for Mutual Economic Assistance
(CMEA), macroeconomic disequilibria, distance to
the European Union, natural resource endowments,
market memory, and state capacity (Transition Report,
2000: 21). Thus, initial condition captures both how
far away from the market model the starting point is,
as well as how ingrained and pervasive the old institu-
tional and governance arrangements are. Based on
their initial condition, some countries will be in a more
favorable position than others. For example, a country
from Central and Eastern Europe that has previously
allowed for some type of private property to co-exist
with the predominant state property (e.g., Poland)
will have a more favorable starting position than a
country that has never had alternative ownership forms
(e.g., Uzbekistan).
We argue that the initial condition of a country will
affect firm responses to upheaval. A favorable initial
condition would mean a relatively smaller amount of
radical change in the institutional environment and
governance system in its movement towards the end
state compared to the change needed in countries with
an unfavorable initial condition. Thus, it is likely that
at any given point in time during the transition period,
countries with a favorable initial condition will have
less institutional imperfection as it will be easier for
them to build the new regulatory, economic, and legal
institutional elements and become closer to the desired
end state. As a result, firms operating in such envir-
onments will find less need to deal with institutional
imperfections and will use less informal substitutes. In
contrast, firms in countries with unfavorable initial
conditions will face more institutional imperfection
and are likely to use, as a result, more informal
substitutes.
Furthermore, an unfavorable initial condition
implies a significant amount of institutional baggage
due to the strong entrenchment of the previous system
in cognitive and behavioral scripts (Barley & Tolbert,
1997). Johnson et al. define scripts as ‘‘the cognitive
schema informing behavior and routines appropriate
in particular contexts’’ (2000: 573) and refer to them
as institutional templates. Institutional upheaval
requires a dramatic change in the institutional tem-
plates that are operative in an environment. Deinsti-
tutionalization implies getting rid of the old templates
and creating and adopting new ones. Depending on the
initial condition, firms in different counties will find it
more or less difficult to initiate and move through
these processes. Favorable initial conditions are char-
acterized by less entrenched templates and a tolerance
for alternative templates to co-exist or be created
(Johnson et al., 2000: 576). In contrast, unfavorable
initial conditions imply substantial institutional bag-
gage, and therefore, a higher need for change and
deinstitutionalization. At the same time, in the short
run, firms in such environments may not be able to
recognize the need for new institutional templates or
be able to create them due to the high levels of ‘‘taken-
for-grantedness.’’ For example, firms from the former
Soviet countries, where there was no social memory of
market-based templates, will find a greater need to
destroy the communist-era templates in an effort to
move to the new ones, compared to countries where
318 K. Roth, T. Kostova / Journal of World Business 38 (2003) 314–330
some institutional memory of market structures
remain.
Finally, the initial condition will affect firms’ per-
ceptions about the effectiveness of the changing gov-
ernance system. Favorable initial conditions will lead
to better views of the current arrangements because the
current arrangements would be closer to the desired
end state. Firms from unfavorable initial conditions
may have a more negative attitude about the changing
arrangements due to their lack of understanding of the
new ‘‘rules of the game’’ and their lack of psycholo-
gical readiness to mentally accommodate the new
template for business activity. Therefore, we propose:
H1: The initial condition of an institutional environ-
ment will influence firms’ responses to institutional
upheaval.
Specifically:
H1a: Firms from environments characterized by
unfavorable initial conditions will use more informal
substitutes compared to those with favorable initial
conditions.
H1b: Firms from environments characterized by
unfavorable initial conditions will engage in more
deinstitutionalization initiatives compared to those
with favorable initial conditions.
H1c: Firms from environments characterized by
unfavorable initial conditions will have worse percep-
tions about the institutional environment compared to
those with favorable initial conditions.
3.3. Current condition
Current condition characterizes the position of a
country’s institutional and governance systems at a
particular point in time after an institutional upheaval.
It reflects both the nature of their trajectory towards
the desired end-state5 as well as the gap that still
exists between the current state and the end state of
the transition (i.e., where economic transactions are
governed through formal market arrangements). As
North states, rule-based impersonal exchanges have
been regarded as ‘‘the critical underpinning of suc-
cessful modern economies involved in the complex
contracting necessary for modern economic growth’’
(1990: 35). The ‘‘end-state’’ of the transition is diffi-
cult to achieve and takes substantial time. In their
study of the evolution of corporate governance in
Russia, Puffer and McCarthy (2003) observe different
stages of transformation—commercialization, priva-
tization, nomenclature, and statization. These authors
suggest that although progressing along the trajectory
towards the market governance system, Russia is still
challenged by a number of problems related to the
underdeveloped and incompletely enforced legal sys-
tem, abuse of power, denial of minority shareholders
rights, and others. Peng (2003) also takes a temporal
view, proposing two stages in the transformation of the
governance system, and suggesting that this process is
extremely complex and lengthy and may take a gen-
eration to fully accomplish.
Countries vary in the degree to which they have
successfully adopted rule-based market governance
systems. Some are further along the transition trajectory
and can be said to have favorable current conditions
(e.g., Hungary, Poland, Czech Republic). Others have a
less favorable current condition as they lag behind the
adoption of market-based governance arrangements.
We argue that current condition affects firm
responses to upheaval because of its implications
for institutional imperfection. Where current condi-
tion is less favorable, there is an insufficient level of
development and/or enforcement of formal arrange-
ments capable of guiding economic transactions. The
absence of a reliable formal governance system allows
for, or may even necessitate, the use of alternative
informal substitutes for securing support for economic
activity (Peng & Heath, 1996). Such support may
range from facilitating day-to-day operational busi-
ness transactions (e.g., customs, court system) to
shaping laws and regulations in the interest of private
business entities. These may be achieved through
both legitimate and illegitimate means. Firms may
find it expedient or even necessary to use ‘‘private
payments’’ to influence the content of laws, decrees,
or regulations, such as parliamentary votes and pre-
sidential decrees to private interests, court decisions
in commercial cases, Central Bank handling of
funds, etc. Thus, corruption becomes a more pervasive
5 In this study, current condition is measured 9–10 years after the
initial point of upheaval.
K. Roth, T. Kostova / Journal of World Business 38 (2003) 314–330 319
practice in firms’ behavior. In summary, consistent
with Peng (2003), we expect that in environments
where the transition remains in its early stages, firms
will use more informal substitutes of this nature.
In addition to its effects on firms’ informal beha-
viors, current condition will also influence firms’
perceptions about the environment and the current
governance system. Unfavorable current conditions
will likely result in negative views about the integrity
of the governance system as a whole. Specifically,
firms will view governments as not sufficiently sup-
portive of economic activity, they will not expect
courts to be fair and honest, and will question the
protection of property rights. Thus, we propose:
H2: Current condition will influence firms’ responses
to institutional upheaval.
Specifically:
H2a: Firms facing unfavorable current conditions
will use more informal substitutes compared to firms
in favorable current conditions.
H2b: Firms facing unfavorable current conditions
will have worse perceptions about the institutional
environment and governance system compared to
firms in favorable current conditions.
3.4. Ownership type
Ownership type is defined by the party (e.g., the
state or private individuals) that holds the property
rights of a firm. Introducing new forms of ownership
and changing the ownership structure of existing firms
is central to the change in the governance systems in
transition economies. As noted by Zahra, Ireland,
Gutierrez, and Hitt (2000), the implications of changes
in the ownership type or form, for example through
privatization, ‘‘are so radical that a new organizational
mindset is needed to comprehend and capitalize on the
opportunities that become available to the firm (Smith,
Golden, & Pitcher, 1999)’’ (2000: 516). Similarly,
Johnson et al. assert that privatization constitutes a
change in ‘‘institutional templates—change that is
challenging and problematic’’ (2000: 572). We argue
that ownership type has an effect on firms’ responses
to the institutional context because each type has
specific constraints and is confronted with particular
institutional pressures (Peng, 2003). We suggest that
both previous and new ownership forms must be
considered in examining firms’ responses to institu-
tional upheaval.
In the context of transition economies, the pre-
upheaval governance system was based on state
ownership. As a result of the upheaval, ownership
types emerge that are generally consistent with the
market economy model, in particular, private and
publicly held firms. However, an important distinction
regarding these new forms should be considered.
Some private and pubic firms will result from priva-
tization processes and, therefore, will have a state-
affiliated history. New private and public firms with no
such former state affiliation will also emerge. Finally,
some state-based firms will continue to exist after the
upheaval. In the context of our study, the distinction
between these three types becomes very important.
This is because, while institutional imperfection and
institutional baggage are general characteristics of
transition environments that affect all firms, imperfec-
tion and baggage vary by these ownership types.
State firms are experiencing relatively lower imper-
fection than both formerly state and emergent private
and publicly held firms because it is the latter two that
are directly confronting the market-based institutional
arrangement, while the state firms are somewhat
buffered from it. Furthermore, state firms likely have
better support from the institutional environment, as
they can leverage their relationships with influential
actors in the environment. Peng and Luo note that
while state firms may have lost a lot of privileges
during the upheaval, they still have preferential access
to government officials (2000: 489). This access or
connectedness is based on both the stake of the state as
an owner of the firm and the firm’s historical contacts
prior to the upheaval. Some of these contacts will carry
forward after the upheaval and, as a consequence,
these firms will be able to correct for institutional
imperfections without having to buy services or sup-
port through alternative mechanisms (e.g., offer pay-
ments to officials). In contrast, formerly state and
emergent firms will use more informal substitutes
because they have less ability to utilize state-based
networks and, as argued by Peng, ‘‘. . . they have to
rapidly build ties to establish legitimacy, thus neces-
sitating an intense networking strategy’’ (2003: 285).
320 K. Roth, T. Kostova / Journal of World Business 38 (2003) 314–330
Ownership type will also have an important influ-
ence on the institutional baggage carried by a firm and,
therefore, on its deinstitutionalization initiatives. State
organizations will have substantial amounts of institu-
tional baggage. Furthermore, those private and pub-
licly held firms that were state-owned prior to the
upheaval will have more institutional baggage com-
pared to those emerging after the upheaval, as they
previously operated according to the old institutional
template for economic activity grounded in the cen-
trally-planned model. Hence, the higher need for
deinstitutionalization for state-owned and previously
state-owned. In contrast, organizations founded after
the upheaval, will have relatively lower institutional
baggage and need for deinstitutionalization. Although
some elements of the old template will enter these
newly founded organizations through the cognitive
scripts carried by their members, there will be less
residual from the old system to deal with. Thus, we
expect that they will engage in less deinstitutionaliza-
tion initiatives.
Finally, the different ownership types will be asso-
ciated with different attitudes and perceptions about
the institutional environment. As argued above, state
organizations will face less institutional imperfection
and thus are likely to form more favorable views than
others. The formerly state and emergent firms will
view the environment more negatively. Both formerly
state and emergent firms confront directly the new
market economy and governance system and thus, are
likely to report general dissatisfaction with the current
context. Therefore:
H3: The ownership type of a firm affects its responses
to institutional upheaval.
Specifically:
H3a: State firms will use less informal substitutes com-
pared to formerly state-affiliated and emergent firms.
H3b: State and formerly state-affiliated firms will
engage in more deinstitutionalization initiatives com-
pared to emergent firms.
H3c: State firms will have more positive perceptions
about the institutional environment compared to for-
merly state-affiliated and emergent firms.
4. Methods
4.1. Data and sample
To examine the relationships posited in our model
we used secondary data (Business Environment and
Enterprise Performance Survey) collected by the
World Bank, in conjunction with the European
Bank for Reconstruction and Development (EBRD),
Inter-American Development Bank, and the Harvard
Institute for International Development.6 The data
were collected in June–August 1999 in the following
countries: Albania, Armenia, Azerbaijan, Belarus,
Bulgaria, Croatia, the Czech Republic, Estonia,
Georgia, Hungary, Kazakhstan, Kyrgyzstan, Latvia,
Lithuania, Moldova, Poland, Romania, the Russian
Federation, the Slovak Republic, Slovenia, the
Ukraine and Uzbekistan. It consists of responses
from 3,438 firms, with the range of firms by country
varying from 112 to 150, with the exception of three
countries with larger samples—Poland (246),
Ukraine (247), and Russia (552). For the purpose
of examining our model, where the interest is in
organizational and not individual responses to up-
heaval, we removed single-owner proprietary-type
operations. This resulted in a data set for our study
consisting of 1,723 firms.
4.2. Measures
We selected measurement items from the Business
Environment and Enterprise Performance Survey
database to reflect the constructs of interest. In this
section, we describe the measurement item(s) for
each construct. We first describe the three variables
measuring organizational responses, followed by the
three variables measuring the contextual embedded-
ness.
4.2.1. Informal substitutes
Four measurement items were used to reflect infor-
mal substitutes that firms use. In the first item, respon-
dents were asked to indicate the percentage of senior
management time per year spent on dealing with
6 For a detailed description of the survey and survey methodol-
ogy, visit the World Bank website http://worldbank.org/wbi/
governance/data.html.
K. Roth, T. Kostova / Journal of World Business 38 (2003) 314–330 321
government officials about the application and inter-
pretation of laws and regulations. The scale was 1: ‘‘up
to 1%,’’ 2: ‘‘1–5%,’’ 3: ‘‘6–10%,’’ 4: ‘‘11–25%,’’ 5:
‘‘26–50%,’’ and 6: ‘‘more than 50%.’’ For the second
item, respondents reported, on a 6-point Likert-type
scale, how common it is for ‘‘firms in my line of
business to have to pay some irregular additional
payments to get things done.’’ The scale varied from
1: ‘‘always’’ to 6: ‘‘never.’’ The third item asked
respondents, ‘‘If a government agent acts against
the rules I can usually go to another official or his
superior and get the correct treatment without
recourse to unofficial payments.’’ The scale ranged
from 1: ‘‘always’’ to 6: ‘‘never.’’ For the fourth item,
respondents were asked, ‘‘When a new law, rule,
regulation, or decree is being discussed that could
have a substantial impact on your business, how
much influence does your firm typically have at the
national level of government to try to influence the
content of that law, rule, regulation or decree?’’ This
question was asked for the executive, legislature,
and regulatory agencies. Respondents used a 6-point
scale ranging from 1: ‘‘never influential’’ to 6: ‘‘very
influential.’’
4.2.2. Deinstitutionalization
We measured deinstitutionalization through exter-
nal affiliations or activities, by which the firm attempts
to replace the old templates with new ones. We use
three items that measure external affiliations through
equity, export activities, and external control: (1)
percentage of the organization’s capital held by a
foreign company; (2) percentage of the firm’s
sales represented by exports; and (3) use of external
agents in the control structure of the organization
(1 ¼ owner, family, manager or worker-based control;
2 ¼ bank, domestic company group, or external board
of directors-based control).
4.2.3. Perceptions
These measures reflect the perceptions about both
the effectiveness of the new institutional and govern-
ance arrangements as well as their components. We
used five indices. The first index is comprised of three
items, using a 6-point scale (1: ‘‘very good,’’ 6: ‘‘very
bad’’), measuring the overall quality and efficiency of
services provided by the Government, Parliament, and
Central Bank. The second index is comprised of four
items (1: ‘‘very good,’’ 6: ‘‘very bad’’) measuring the
overall quality and efficiency of services provided by
public health care, education/schools, police, and
military. The third index asked respondents to indicate
how often (1: ‘‘always,’’ 6: ‘‘never’’) they associate
the following descriptions with the court system in
resolving business disputes: fair and impartial, honest/
uncorrupted, quick, affordable, consistent/reliable,
and able to enforce its decisions. The fourth index
asked respondents to indicate the extent to which they
agree (1: ‘‘fully agree’’ and 6: ‘‘strongly disagree’’)
that ‘‘the legal system will uphold their contract and
property rights in business disputes.’’ The final index
comprised five items indicating how problematic
(1: ‘‘no obstacle,’’ 4: ‘‘major obstacle’’) each of the
‘‘following are for the operation and growth of your
business’’: customs/foreign trade regulations in your
country, labor regulations, foreign currency/exchange
regulations, environmental regulations, and tax reg-
ulations/administration.
4.2.4. Initial condition
The initial condition measure was taken from
the EBRD Transition Report (2000). This report
provides an initial condition index for 1990, the start
of the upheaval period. The index is based on each
country’s level of development, trade dependence
on CMEA, macroeconomic disequilibria, distance to
the European Union, natural resource endowments,
market memory, and state capacity. Examining the
measure for the countries in our sample indicated
that it did not meet normal distribution assumptions.
The distribution was basically bimodal. Thus, consis-
tent with EBRD, we classified countries into two
groups—with favorable or unfavorable initial condi-
tion prior to the upheaval (see Table 2 for the lists of
countries).
4.2.5. Current condition
As an indicator of the progress that countries have
made on their transition paths towards a market econ-
omy, World Bank analysts have developed a measure
referred to as ‘‘state capture’’ (Hellman et al., 2000).
In capture economies, where state capture is high,
‘‘public officials appear to have created a private
market for the provision of normally public goods
(e.g., the security of property and contract rights)
and rent-seeking opportunities which a relatively
322 K. Roth, T. Kostova / Journal of World Business 38 (2003) 314–330
small share of firms can obtain’’ (Hellman, Jones,
Kaufmann, & Schankerman, 2000: 3). In high state
capture environments, private firms have the ability to
shape and affect the formation of ‘‘the rules of the
game’’ (e.g., laws, regulations) or to avoid them. This
is mostly done through private payments. Thus, high
state capture reflects a deviation from the transition
towards a market economy.
State capture is measured as the extent to which the
following activities have a direct impact on business
activities in a given country: sale of parliamentary
votes on laws to private interests, sale of presidential
decrees to private interests, Central Bank mishandling
of funds, sale of court decisions in criminal cases, sale
of court decisions in commercial cases, and illicit
contributions paid by private interests to political
parties and election campaigns. An analysis of this
measure also indicated that the distribution was not
normal. Therefore, the measure was transformed and,
consistent with the EBRD Transition Report (2000),
we classified countries into two groups—with favor-
able or unfavorable current condition (see Table 3 for
the lists of countries).
4.2.6. Ownership type
Respondents indicated if their firms were originally
private from the time of start-up, or if they were a result
of the privatization of a state-owned firm. They also
reported if they were a state-owned firm and, if not,
whether the legal ownership of the firm was privately- or
publicly-held (listed on a stock exchange). Using the
responses to these two questions, we categorized own-
ership type as: (1) state, (2) private/publicly-held, but
formerly state-owned, (3) emergent private/publicly-
held.
4.3. Analysis
To test our hypotheses, we conducted a series of
multivariate analysis of variance (MANOVA) proce-
dures. We first verified that a significant main effect
existed for the full model. However, to avoid loss of
information due to missing observations, each set of
hypotheses (H1, H2, H3) was examined with a sepa-
rate MANOVA procedure for each main effect.
As appropriate, post hoc analyses (using Duncan’s
multiple range test, with significant group differences
Table 1
Means, standard deviations, and correlations
Variable Mean SD 1 2 3 4 5 6 7 8 9 10 11
Informal substitutes
1. Time with
government
officials
2.72 1.42
2. Bribery 4.48 1.55 �0.11***
3. Negotiated
enforcement
3.71 1.69 �0.02 �0.24***
4. Influencing
government
2.22 0.99 0.11*** 0.03 �0.12***
Deinstitutionalization
5. Foreign
ownership
4.21 17.07 �0.06* 0.003 0.002 �0.01
6. Exporting 10.82 23.51 �0.08 �0.03 �0.03 �0.04 0.15***
7. External control 1.49 0.50* 0.02 0.18*** �0.06 0.13** 0.14*** �0.06
Perceptions
8. Government
services
3.62 1.19 0.10*** �0.22*** 0.23*** �0.11 �0.06* 0.04 �0.08*
9. Public services 3.47 0.95 0.13*** �0.31*** 0.14*** �0.01 �0.05 �0.06 �0.04 0.62***
10. Legal system 3.93 1.05 0.08** �0.19*** 0.28*** �0.08 �0.06* 0.06 �0.08* 0.42*** 0.42***
11. Property rights 3.90 1.90 0.09*** �0.16*** 0.18*** �0.03 �0.02 0.02 �0.09* 0.27*** 0.29*** 0.28***
12. Institutional
obstacles
2.09 0.65 0.11*** �0.22*** 0.09*** 0.06 0.03 0.05 �0.004 0.28*** 0.26*** 0.23*** 0.14***
* p < 0:05; ** p < 0:01; *** p < 0:001.
K. Roth, T. Kostova / Journal of World Business 38 (2003) 314–330 323
set at the p < 0:05 level) were conducted to examine
differences between groups.
5. Results
The descriptive statistics and correlations for the
variables are reported in Table 1. The results of the
MANOVA procedures are reported in Tables 2
through 4.
5.1. Initial condition
The first hypothesis concerns the influence of initial
condition and is reported in Table 2. For H1a, there
was a significant main effect (F ¼ 26:88, p < 0:001).
Firms from environments characterized by unfavor-
able initial conditions reported spending more senior
management time dealing with government officials,
using higher levels of payments, and having greater
influence on business-related governmental activities
compared to firms from favorable environments.
There was no difference in the negotiated enforce-
ment variable between the two groups. Based on
these results, support exists for H1a, as firms from
unfavorable environments were found to use more
informal substitutes compared to firms from favor-
able environments.
An overall main effect was found concerning dein-
stitutionalization activities (F ¼ 34:08, p < 0:001).
Firms from unfavorable conditions reported lower
levels of foreign ownership, lower levels of exports
and higher use of external control, compared to firms
from favorable initial condition environments. With
the exception of the use of external control these
results are in the opposite direction than posited in
our hypotheses. Therefore, our results generally do not
support H1b. Compared to firms from favorable initial
conditions, firms from unfavorable conditions were
also expected to have worse perceptions about the
institutional and governance environment (H1c). The
main effect was significant (F ¼ 18:27, p < 0:001)
and for four of the five variables (institutional obsta-
cles was not significant), firms from unfavorable
initial conditions reported higher dissatisfaction with
the components of the new institutional system com-
pared to firms with favorable initial conditions. This
finding provides strong support for H1c. In summary,
our overall conclusion is that the initial condition of an
institutional environment does influence firms’
responses to institutional upheaval.
5.2. Current condition
Our second hypothesis examines the influence of
current condition. The analysis of this hypothesis is
reported in Table 3. For H2a, there was a significant
main effect (F ¼ 5:51, p < 0:001). Firms from envir-
onments characterized by high state capture reported
spending more senior management time dealing
with government officials and using higher levels
of bribery and negotiated enforcement compared to
firms from low capture environments. There was
no difference in the use of influence on business-
related governmental regulation activities. Based on
these results, support exists for H2a as firms from
unfavorable current conditions generally used more
Table 2
MANOVA results—initial condition
Variable Initial conditiona F
Favorable Unfavorable
Informal substitutes
Time with government
officials
2.26 3.03 86.04***
Briberyb 4.65 4.27 15.77***
Negotiated enforcement 3.73 3.70 0.21
Influence government 2.09 2.38 21.92***
Deinstitutionalization
Foreign ownership 7.81 3.45 18.30***
Exports 19.37 7.56 80.76***
External controlc 1.44 1.52 8.14**
Perceptionsd
Government servicesy 3.29 3.73 24.29***
Public servicesy 3.12 3.68 67.81***
Legal systemy 3.75 3.91 4.16*
Property rights 3.07 3.53 20.67***
Institutional obstacles 2.16 2.08 0.14
y p < 0:10; * p < 0:05; ** p < 0:01; *** p < 0:001.a Favorable initial condition: Albania, Bulgaria, Croatia, Czech
Republic, Hungary, Poland, Romania, Slovak Republic, Slovenia.
Unfavorable initial condition: Armenia, Azerbaijan, Belarus,
Estonia, Georgia, Kazakhstan, Kyrgyzstan, Latvia, Lithuania,
Moldova, Russian Federation, Ukraine, Uzbekistan.b Lower values indicate more bribery.c 1: internal; 2: external.d Higher values indicate more negative perceptions.
324 K. Roth, T. Kostova / Journal of World Business 38 (2003) 314–330
informal substitutes compared to firms from favor-
able environments.
A significant main effect was found concerning the
perceptual response (F ¼ 11:30, p < 0:001). Firms in
high capture environments reported higher dissatisfac-
tion with the components of the new institutional
arrangements compared to low capture environments,
with the exception of institutional obstacles, where
there was no difference. Overall, this finding provides
support for H2b. In summary, based on the results
shown in Table 3, we conclude that the current con-
dition of a country has a significant effect on firms’
responses to institutional upheaval.
5.3. Ownership type
The third hypothesis suggests that the ownership
type of a firm will influence the response of the firm to
institutional upheaval. The analysis examining this
effect is shown in Table 4. For H3a, there was a
statistically significant main effect (F ¼ 12:01,
p < 0:001). State firms reported more time spent with
government officials compared to emergent firms.
Bribery varied between each type, with emergent
Table 3
MANOVA results—current condition
Variable State capturea F
Favorable Unfavorable
Informal substitutes
Time with government
officials
2.64 2.90 10.12**
Briberyb 4.57 4.28 11.45***
Negotiated enforcement 3.57 3.79 5.30*
Influence government 2.35 2.26 2.56
Perceptionsc
Government servicesy 3.19 3.77 41.95***
Public servicesy 3.21 3.59 28.98***
Legal systemy 3.63 3.98 21.11***
Property rights 3.01 3.55 27.54***
Institutional obstacles 2.11 2.12 0.02
y p < 0:10; * p < 0:05; ** p < 0:01; *** p < 0:001.a Favorable current condition (low state capture): Albania,
Armenia, Belarus, the Czech Republic, Estonia, Hungary, Kazakh-
stan, Lithuania, Poland, Slovenia, Uzbekistan. Unfavorable current
condition (high state capture): Azerbaijan, Bulgaria, Croatia,
Georgia, Kyrgyzstan, Latvia, Moldova, Romania, Russian Federa-
tion, Slovak Republic, Ukraine.b Lower values indicate more bribery.c Higher values indicate more negative perceptions.
Table 4
MANOVA results—ownership type
Variable Ownership type F
State (n ¼ 541) Former state (n ¼ 624) Emergent (n ¼ 558)
Informal substitutes
Time with government officials (e) 2.94 2.78 2.70 2.91*
Bribery (c)a 4.78 4.44 3.97 28.13***
Negotiated enforcement (a) 3.43 3.90 3.75 8.55***
Influence government (d) 2.48 2.25 2.17 9.97***
Deinstitutionalization
Foreign ownership (a) 1.54 13.36 9.90 8.59***
Exports 37.46 37.53 31.30 2.09
External control (b)b 1.71 1.62 1.36 20.36***
Perceptionsc
Government services (a) 3.19 3.68 3.76 16.05***
Public services (a) 3.28 3.45 3.61 7.06**
Legal system (a) 3.68 3.90 3.96 5.00**
Property rights (a) 3.02 3.50 3.49 10.03***
Institutional obstacles (a) 1.98 2.22 2.13 8.01***
Duncan’s test: (a) state < former state and emergent; (b) emergent < former state and state; (c) state < former state < emergent; (d) emergent
and former state < state; (e) state > emergent. * p < 0:05; ** p < 0:01; *** p < 0:001.a Lower values indicate more bribery.b 1: internal, 2: external.c Higher values indicate more negative perceptions.
K. Roth, T. Kostova / Journal of World Business 38 (2003) 314–330 325
firms reporting the highest level of bribery, while
state-owned firms reported the lowest level. Former
state and emergent firms reported higher use of nego-
tiated enforcement compared to state firms and state
firms reported having greater influence on business-
related governmental activities compared to both for-
merly state-affiliated and emergent firms. Thus, the
results are mixed for H3a, with the bribery and
negotiated enforcement variables as expected, the
time spent with government officials and the influence
government variable significant, but in the opposite
direction of what was posited.
For the deinstitutionalization hypothesis (H3b), the
overall effect was significant (F ¼ 45:57, p < 0:001).
The former state and emergent firms reported a sig-
nificantly higher level of foreign ownership compared
to state firms. The emergent firms reported the lowest
level of exports. The state firms reported the highest
use of external control and the emergent firms reported
the lowest use of external control. Thus, our findings
provide moderate support for H3b. Consistent with our
expectations, state and former state firms engaged in
more deinstitutionalization activity in the form of
external control and exporting than emergent firms.
However, counter to our expectations, state firms had
the lowest level of foreign ownership.
The final hypothesis (H3c) suggests that state firms
will have more positive perceptions about the envir-
onment than both former state and emergent firms.
This hypothesis is supported, as the main effect is
significant (F ¼ 4:80, p < 0:01) and each component
of the institutional context is viewed more favorably
by state firms than either formerly state-affiliated or
emergent firms.
6. Discussion and conclusions
We conducted this study to better understand the
responses of organizations to institutional upheaval,
particularly the fall of communism in transition econo-
mies, which led to a radical change of the corporate
governance systems in these countries. Our model
and findings provide an explanation of why the
liberalization and privatization of these economies
has not resulted in a fully developed market-based
governance arrangement. This study also attempts to
explain why firm responses to these changes will vary.
Our theorizing and examination of these issues was
guided by institutional theory, which we believe pro-
vides a very insightful approach.
6.1. Contribution and future research
6.1.1. Initial condition
Generally consistent with our model, the results
suggest that firm responses to institutional upheaval
are influenced by three types of embeddedness (initial
condition, current condition, and ownership type).
Initial condition has a strong effect on responses to
upheaval, particularly the use of informal substitutes
and perceptual responses. Unfavorable initial condi-
tions are associated with actions that circumvent, or
attempt to correct, the institutional imperfection and
lead to worse/more negative perceptions about the
institutional and governance contexts. It is important
to reiterate that the initial condition is captured at a
point in time that precedes the organizational response
measurement by approximately a decade. Despite this
time lag, the organizational responses are quite dis-
tinguishable. This result suggests that the embedded-
ness of firms within their institutional context, even
after extreme and radical change, has a lasting and
pervasive influence. Our study not only confirmed
arguments and observations offered in the governance
literature on transition economies (e.g., McCarthy &
Puffer, 2002a; Peng, 2003), but it also attempted to
provide a theoretical explanation of this effect.
Although the upheaval dismantled the old institu-
tional arrangements, the ability of firms to embrace
new institutional templates appears to be constrained
by their initial starting point. This result, the impor-
tance of the initial condition, is also a potentially
important result for institutional theory and research.
While institutional theory clearly recognizes the influ-
ence of conditions exogenous to an organization, less
attention is given to their initial state. If a similar initial
state leads to isomorphism among organizations (in
addition to current institutional pressures), then pay-
ing more attention, both theoretically and empirically,
to this initial state is important to understanding
institutional processes and outcomes.
Scott observes that ‘‘empirical studies of deinstitu-
tionalization are relatively rare’’ (2001: 183). While
we attempted to provide some insight into this activity,
our results concerning deinstitutionalization responses
326 K. Roth, T. Kostova / Journal of World Business 38 (2003) 314–330
are mixed. As expected, compared to favorable initial
conditions, unfavorable conditions were associated
with a higher use of external control. Counter to
our expectations, these firms had a lower level of
foreign ownership and export activities. The results
for ownership type were also mixed. A possible reason
for these results may be the limitations due to the use
of secondary data to measure deinstitutionalization
activities. In addition, foreign investment decisions are
not fully determined by the focal firm. In part, invest-
ments will flow to firms in attractive markets, firms in
progressive transitional environments, and firms that
have the potential to produce products appealing to
outside markets, even though other firms may need
them more to be able to deinstitutionalize. Further-
more, firms may seek outside investors for reasons
different from deinstitutionalization, such as raising
capital when the local financial markets are under-
developed (Hitt, Dacin, Levitas, Edhec, & Borza,
2000). Finally, we should note that there might be a
disconnect between the need for deinstitutionalization
and the actual deinstitutionalization activities. It is
possible that firms with the highest need for deinsti-
tutionalization may in fact be in the worst position to
take such actions because of inertia and other con-
straints. We would call for future research to further
develop and examine deinstitutionalization in the
context of upheaval.
6.1.2. Current condition
We also found that current condition influences
organizational responses to upheaval, such that firms
from unfavorable countries use more informal sub-
stitutes and have worse perceptions about the institu-
tional arrangements compared to firms from favorable
countries. This result, combined with the findings
concerning initial condition, supports the proposition
that organizations are indeed attempting to correct for
institutional imperfection that results from upheaval.
The use of informal substitutes apparently compen-
sates for the underdeveloped institutional and govern-
ance systems, as previously suggested by Peng (2003),
Peng and Heath (1996), North (1990), Xin and Pearce
(1996). However, such informal strategies might be
inconsistent with the market model and may actually
impede the establishment of the new governance
structures, norms, and value. Thus, while understand-
able, such informal substitutes (e.g., using bribes to
secure economic transactions or purchase favorable
treatment) can be detrimental or can change the
transition trajectory. Further examination of this com-
plex transition process as well as the possibilities to
proactively speed it up would be of great theoretical
and practical significance.
6.1.3. Ownership type
We found support for the importance of ownership
type as well. State firms generally use less informal
substitutes than former state and emergent firms.
These firms do not engage in more deinstitutionaliza-
tion activities. Presumably they are being somewhat
buffered from the upheaval such that they either
confront less imperfection or the imperfection has
little direct effect on their activities. As a consequence,
these firms may feel less of a need to change old
templates. This sustained embeddedness is thereby
accompanied with relatively favorable perceptual
responses with respect to the institutional and govern-
ance systems in the environment. Observing state
firms over a longer period of time would be insightful
in understanding if this position is effective and
sustainable, or if these firms are simply postponing
or prolonging deinstitutionalization and change pro-
cesses. The latter would be consistent with Peng’s
(2003) idea that the reforms in a transition economy
may advance to a degree (the ‘‘inflection point’’)
where the formal arrangements of the new governance
system are so well developed that firms using the
informal networks (i.e., ‘‘informal substitutes’’ in
our terminology) will find themselves no longer effi-
cient and will have to transform accordingly.
Perhaps an indirect approach to assessing this issue
is through examining performance. We did not
develop performance hypotheses because we were
primarily interested in firm responses to upheaval
and because performance is influenced by a wide
set of variables. However, it is interesting to observe
that the average sales growth for the three years
preceding the survey varied significantly (F ¼ 4:20,
p < 0:002), with state firms (8.96%) and former state
firms (11.13%) having lower reported sales growth
compared to emergent firms (31.33%). This finding is
robust even after controlling for organizational size
and age. Thus, consistent with Newman’s (2000) basic
argument, the embeddedness in the old system seems
to hinder firms from deinstitutionalizing and may
K. Roth, T. Kostova / Journal of World Business 38 (2003) 314–330 327
result in an inability or inhibited capability to adapt.
As she observes, ‘‘It is difficult to learn from experi-
ence during periods of significant institutional change,
because past experience is no longer an appropriate
guide for future action (Weick, 1979) . . . when insti-
tutional-level change is too extreme, when the under-
lying values, ideologies, and norms in society are in
question, and when the economic and political sys-
tems are in disarray, it is difficult for managers to
coalesce around a new set of value commitments and
almost impossible to find the ‘right’ new organizing
template’’ (2000: 605). State firms may be exemplify-
ing this description.
It is interesting that former state and emergent firms
appear to develop similar responses to upheaval
(including informal substitutes, deinstitutionalization
activities, and perceptions), which we did not antici-
pate. We expected a difference based on the organiza-
tional history, and therefore the larger institutional
baggage, of the former state firms. An interesting
explanation of this similarity might be that the institu-
tional baggage is determined not only by the organi-
zational history but is mostly ingrained in the
cognitive templates carried by the individual members
of a society. Thus, individuals who are starting new
firms, may bring with themselves essentially the same
values and beliefs as individuals moving into priva-
tized firms. The interesting theoretical implication of
this observation is that the actual building block for
radical change might be the individual. Therefore, the
organizational and government initiatives aimed at
improving the transition after upheaval should be
focused on changing individual values and beliefs.
An interesting distinction between the former state
and emergent firms is that emergent firms use more
bribery and less external control agents. This is prob-
ably so because emergent firms lack the external
informal networks and thus are more vulnerable in
the changing environment. It is also possible that
emergent firms are in a way experimenting or devising
their own templates, which may require the purchase
of additional institutional support through informal
(or illegitimate) activities.
6.2. Conclusions and implications
Considering institutional theory, this paper suggests
the potential use of alternative explanatory mechanisms
for explaining institutional effects. Unlike the mecha-
nisms of coercive, mimetic, and normative pressures
that are mostly used in institutional theory-based
models, we employed the notions of institutional
imperfection and institutional baggage. The corre-
sponding needs to correct imperfections and deinsti-
tutionalize, thereby, provided a means to frame firm
responses as they are striving to survive amid the
turmoil. We believe these mechanisms hold promise
for future research examining firms behaviors during
radical change, when the institutional environment is
underdeveloped and there is a limited understanding
of what is legitimate as well as who are the legitimat-
ing actors.
Addressing corporate governance, our paper
attempts to provide an explanation of ideas that have
been previously observed and described in the litera-
ture. For example, Johnson et al. (2000) observe that
the implicit assumption underlying privatization
seems to be that once organizations are subject to
new market forces, these forces will naturally initiate
desired changes in work processes. Based on our
study, we can suggest that much of what firms actually
do will be determined by the contexts in which firms
are embedded, and that under certain conditions,
firms will engage in behaviors counter to the market-
based model. This will be particularly likely when the
initial position of the firm is substantially different
from the desired end state, when firms are deeply
embedded in that initial state, and when there is an
inadequate level of understanding of the desired end
model. While these inconsistencies may be consid-
ered temporary experimental activities, they may
also be viewed as new emerging scripts or templates.
This may require, in turn, further shocks and deinsi-
titutionalization processes before the desired market-
based templates and arrangements will be esta-
blished. Newman (2000: 602) asserts that extreme
changes in the institutional context may inhibit orga-
nizational transformation, as the upheaval hinders
organizational learning. Without adequate organiza-
tional elites or formulated institutional pressures
(e.g., regulation), perhaps such learning is based on
expedient economic survival rather than an idealized
market model.
These ideas are important to consider when study-
ing corporate governance. They are in line with those
who emphasize the cultural constraints on corporate
328 K. Roth, T. Kostova / Journal of World Business 38 (2003) 314–330
governance models in general, and the ones developing
in transition economies, in particular (e.g., McCarthy
& Puffer, 2002a). Apparently, governance is best
understood by also understanding the cultural and
historical context. This would include not simply
end-states of changing governance systems, but also
the dynamics and path dependency of moving towards
this end-state. Consequently, it may be more important
to give additional attention to the specific conditions
surrounding the evolution of corporate governance in a
particular country. Furthermore, any cross-country
comparative discussions should be substantiated with
a deeper examination of the contextual factors shaping
the national governance systems. Thus, using common
and simple indexes to compare the progress that
countries and firms have made to transform them-
selves towards the market model may not adequately
reflect the actual national systems of corporate gov-
ernance. Research based on multiple disciplines and
perspectives may be much more adequate to study the
complex issues of corporate governance in transition
economies.
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