ORGANIZATIONAL ORGANIZATIONAL BEHAVIOURBEHAVIOUR

AND AND LEADERSHIPLEADERSHIPthat mattersthat matters

ByByDr.K C MishraDr.K C Mishra

PrincipalPrincipalSri Siddhartha Institute of Management Sri Siddhartha Institute of Management

Studies, Tumkur,Studies, Tumkur,KARNATAKAKARNATAKA

Presented in

National Seminar on

Facets of Commerce

February 19-20, 2010held at

OB is based on:OB is based on:

Mutual well-being, trust, confidence Mutual well-being, trust, confidence and and

Intelligence of all members.Intelligence of all members.

They feel protected for their They feel protected for their survival / growth.survival / growth.

For the above, further For the above, further revelations:revelations:

Protection (avatu) May He protect usProtection (avatu) May He protect us

Enlighten / Nourishment (bhunaktu) Enlighten / Nourishment (bhunaktu) by revealing His knowledgeby revealing His knowledge

Power of knowledge (viryam) Power of knowledge (viryam) originating from Himoriginating from Him

● ● ● ●

ContdContd

Sharp intellect and potent (tejasvi)Sharp intellect and potent (tejasvi)

Learning (adhitam)Learning (adhitam)

Not antagonize each other (ma Not antagonize each other (ma vidvishava hai)vidvishava hai)

Shanti : peace and meditationShanti : peace and meditation

Acquiring knowledge from Acquiring knowledge from each each

source to use properly to source to use properly to achieveachieve

both the goalsboth the goals..

Mission of both:Mission of both:

No blame on Individual(s), No blame on Individual(s), rather an Organization rather an Organization

should have:should have:a)a) A proper structureA proper structure

b)b) Well-evolved processWell-evolved process

c)c) Well defined normsWell defined norms

d)d) Proper routinesProper routines

With answers to the With answers to the following:following:

(from the leaders of the organizations)(from the leaders of the organizations) What is your mission?What is your mission?

What should you stop doing?What should you stop doing?

Where has the drive for short-term Where has the drive for short-term efficiencies undermined long term efficiencies undermined long term effectiveness (right goal/ effectiveness (right goal/ transformation)?transformation)?

● ● ● ● ContdContd

What should be your objectives and What should be your objectives and guiding principles?guiding principles?

Are you rigid on your ideas?Are you rigid on your ideas?

Do you see the need for significant Do you see the need for significant innovation?innovation?

What do you do, how help build a What do you do, how help build a positive and constructive legacy?positive and constructive legacy?

Hence, OBHence, OB

Studying what people do in an Studying what people do in an organizationorganization

How such behaviour affects an How such behaviour affects an organization’s behaviourorganization’s behaviour

Here is focus on Here is focus on Leader-led Leader-led OrganizationOrganization

The Best Way to Predict the Future of The Best Way to Predict the Future of Organization is Organization is

TO INVENT ITTO INVENT IT

TO CREATE ITTO CREATE IT

(in an age of lack of continuity)(in an age of lack of continuity)

(societal gaps)(societal gaps)

Such leadership Mantra isSuch leadership Mantra is

● ● ● ● ContdContd

CC Choices (they make each day)Choices (they make each day)

A A Action (they do what they decide)Action (they do what they decide)

KK Kindness (kind to themselves / Kindness (kind to themselves / others others thus lead with grace)thus lead with grace)

EE Energy (derive energy from their Energy (derive energy from their passion)passion)

Commonality from True Commonality from True LeadersLeaders

Not simply see outside, search deep Not simply see outside, search deep inside and ‘dared’ to be oneinside and ‘dared’ to be one

Trust the wisdom they essentially carryTrust the wisdom they essentially carry Trust on innate power, not derive power Trust on innate power, not derive power

from positionfrom position Believe in their EQ/ instincts to know Believe in their EQ/ instincts to know

them and act accordinglythem and act accordingly Situate business in the context of societySituate business in the context of society

● ● ● ● ContdContd

Sensitive to small changes indicating Sensitive to small changes indicating seismic shiftsseismic shifts

Remain present in ‘what is’ (now)Remain present in ‘what is’ (now) Ensure enterprise recovery from Ensure enterprise recovery from

setback(s)setback(s) Create an inspiring power of their Create an inspiring power of their

presencepresence Never take pride in any ignorance Never take pride in any ignorance

(self-winning)(self-winning)

Extrapolating Peter Extrapolating Peter Drucker to 21Drucker to 21stst Century Century

Towards Better Towards Better Leadership:Leadership:

To become self-regulating and To become self-regulating and decentralizedecentralize

To ask questions thus guarantee proper To ask questions thus guarantee proper decision makingdecision making

To join alliances / associations to reformTo join alliances / associations to reform

● ● ● ●

ContdContd

To prevail upon pure professionalismTo prevail upon pure professionalism

To ask govt leaders to think beyond To ask govt leaders to think beyond sovereignty to define a common sovereignty to define a common sense of purpose (terrorism / global sense of purpose (terrorism / global warming)warming)

To ask social entrepreneurs to To ask social entrepreneurs to innovate for hope and prosperity innovate for hope and prosperity through voluntary action.through voluntary action.

The leadership challenge isThe leadership challenge is

Biz organizations have brilliantly Biz organizations have brilliantly proved themselvesproved themselves

as economic organizations.as economic organizations.In the Next Society, the biggest In the Next Society, the biggest

challengechallengeMay be its social legitimacyMay be its social legitimacy

its valuesits valuesits missionits missionits visionits vision

[Management is one of the liberal arts. [Management is one of the liberal arts. They have produced an abundance They have produced an abundance of concepts and tools to help of concepts and tools to help corporations improve their economic corporations improve their economic performance. Where are the performance. Where are the concepts and tools to help them concepts and tools to help them improve their social performance.]improve their social performance.]

Or elseOr else How can leader make people feel How can leader make people feel

that they are here for a purpose?that they are here for a purpose?

Leadership ThemesLeadership Themes

Management should be a professionManagement should be a profession

To look at long term health of their To look at long term health of their organization.organization.

[Looking outside their walls at society [Looking outside their walls at society and be responsible for well-being, not and be responsible for well-being, not just wealth]just wealth]

● ● ● ● ContdContd

Knowledge workers can’t be Knowledge workers can’t be controlled, but motivatedcontrolled, but motivated

[they must see a purpose more [they must see a purpose more meaningful than only personal profit]meaningful than only personal profit]

Non-profit organizations can produce Non-profit organizations can produce a good society, one in which business a good society, one in which business can thrivecan thrive

[leaders to see how businesses take on [leaders to see how businesses take on not only on their Corporate Social not only on their Corporate Social Responsibility but becoming Responsibility but becoming Responsible Business.]Responsible Business.]

Leadership at CrisesLeadership at Crises

1.1. Assume any problem is worse than it Assume any problem is worse than it appearsappears

2.2. Assume there are no secrets in the Assume there are no secrets in the world and that everyone will world and that everyone will eventually find out everythingeventually find out everything

3.3. Assume your handling of the crises Assume your handling of the crises will be portrayed in the worst possible will be portrayed in the worst possible lightlight

● ● ● ● ContdContd

4. 4. Assume changes in the processes / Assume changes in the processes / peoplepeople

5. Assume organization will survive, 5. Assume organization will survive, ultimately stronger for what happened.ultimately stronger for what happened.

LEADERS - THERE IS A TOMORROW LEADERS - THERE IS A TOMORROW YOUR ORGANIZATIONS SCENARIO YOUR ORGANIZATIONS SCENARIO SHALL PROJECT BETTER THAN EVERSHALL PROJECT BETTER THAN EVER

For further details please contact:For further details please contact:

Dr. K. C. MishraDr. K. C. Mishra

Email: Email: drmishra.kc@hotmail.com

Ph: +91-9980211490Ph: +91-9980211490