organizational behavior powerpoint by prof. jahanzaib yousaf 12th edition by stephen robbins...
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Organizational Behavior
PowerPoint byProf. Jahanzaib Yousaf
12th Editionby
Stephen Robbins
Reference Book: Organizational Behavior
by- Fred Luthans
What is Organizational Behavior?
Chapter# 1
Prof. Jahanzaib Yousaf, PCIT 3
Chapter # 1
Chapter Outline Concepts of Management/ Organization and
Organizational Inputs. Describe the manager’s functions, roles, and
skills. Understanding organizational behavior (OB). Importance of OB as a systematic study. Identify the major behavioral science
disciplines that contribute to OB. Modern challenges in applying OB concepts.
Prof. Jahanzaib Yousaf, PCIT 4
Organization
Two or more People Working together with Co-ordination and
Co-operation To achieve a common Objective Their Behavior is purposeful
Prof. Jahanzaib Yousaf, PCIT 5
Organizational Inputs/ Resources
Human Financial Information Physical
Prof. Jahanzaib Yousaf, PCIT 6
Management
The process of Achieving Organizational Goals through planning, Organizing, Leading and Controlling.
Management University.
Prof. Jahanzaib Yousaf, PCIT 7
Management Functions
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Management Functions: Plan
A process that includes defining goals, establishing strategy, and developing plans to coordinate activities.
As managers advance, they do this function more often.
Prof. Jahanzaib Yousaf, PCIT 9
Management Functions: Organize
Determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made.
Prof. Jahanzaib Yousaf, PCIT 10
Management Functions: Lead
A function that includes motivating employees, directing others, selecting the most effective communication channels, and resolving conflicts.
It is about PEOPLE!
Prof. Jahanzaib Yousaf, PCIT 11
Management Functions: Control
Monitoring performance, comparing actual performance with previously set goals, and correcting any deviation.
Prof. Jahanzaib Yousaf, PCIT 12
Mintzberg's Managerial Roles
Interpersonal Informational Decisional
Prof. Jahanzaib Yousaf, PCIT 13
Interpersonal Roles
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Informational Roles
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Decisional Roles
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Essential Management Skills
Technical Skills The ability to apply specialized
knowledge or expertise
Human Skills The ability to work with,
understand, and motivate other people, both individually and in groups
Conceptual Skills The mental ability to analyze and
diagnose complex situations
Prof. Jahanzaib Yousaf, PCIT 17
Managerial Activities Four types of managerial activity:
Traditional Management Decision-making, planning, and controlling.
Communication Exchanging routine information and processing
paperwork Human Resource Management
Motivating, disciplining, managing conflict, staffing and training.
Networking Socializing, politicking, and interacting with others.
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Managers who promoted faster (were successful) did different things than did effective managers (those who did their jobs well)
Successful vs. Effective Allocation by Time
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Organizational Behavior “A field of study that investigates the
impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization’s effectiveness.”
Study of how people Think, Act, React and Behave in the work place.
How this behavior effect overall Organizational performance.
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OB Model
Each level is constructed on the prior level
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Types of Study VariablesIndependent (X)
The presumed cause of the change in the dependent variable (Y).
This is the variable that OB researchers manipulate to observe the changes in Y
Dependent (Y) This is the response
to X (the independent variable).
It is what the OB researchers want to predict or explain.
The interesting variable!
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OB Dependent Variables Productivity
Transforming inputs to outputs at lowest cost. Includes the concepts of effectiveness (achievement of goals) and efficiency (meeting goals at a low cost).
Absenteeism Failure to report to work – a huge cost to employers.
Turnover Voluntary and involuntary permanent withdrawal from
an organization. Deviant Workplace Behavior
Voluntary behavior that violates significant organizational norms and thereby threatens the well-being of the organization and/or any of its members.
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OB Dependent Variables Organizational Citizenship Behavior (OCB)
Discretionary behavior that is not part of an employee’s formal job requirements, but that nevertheless promotes the effective functioning of the organization.
Job Satisfaction A general attitude (not a behavior) toward
one’s job; a positive feeling of one's job resulting from an evaluation of its characteristics.
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The Independent VariablesThe independent variable (X) can be at any of these
three levels in this model: Individual
Biographical characteristics, personality and emotions, values and attitudes, ability, perception, motivation, individual learning and individual decision making.
Group Communication, group decision making, leadership and
trust, group structure, conflict, power and politics, and work teams.
Organization System Organizational culture, human resource policies and
practices, and organizational structure and design.
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OB Model (Elaborated)
Independent Variables (X)
Dependent Variables (Y)
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Challenges for Managers and OB
Globalization Managing Workforce Diversity Improving Quality and Productivity Improving Customer Service Improving People Skills Stimulating Innovation and Change Improving Quality of Work life