organization and community tamara h. norris, instructor management and community practice school of...
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Organization and Community
Tamara H. Norris, Instructor
Management and Community Practice
School of Social Work
University of North Carolina at Chapel Hill
Chapel Hill, North Carolina 27599-3550
New York City Street – Lower East Side
Stages of Community Practice
Progressive Era Settlements
Designed for White immigrants and to ameliorate class conflicts
Return to Normalcy,1918-1929
Return to Conservatism, focus on efficiency and effectiveness
Great Depression – Rural America
Stages of Community Practice (cont’d)
Depression, New Deal, and War
Stock Market crash, recession, government activism, war
Cold war and the Fifties
Conservative cold war politics. Focus on self-help
50s Economic Growth
Civil Rights Movement
Stages of Community Practice (cont’d)
The Sixties: 1960-1975
Civil rights and advocacy for social justice
Since 1975: Community Practice in a Private World
Conservative politics. Focus on self-help (as a consequence of growth of ethnic groups?)
Since 1975: Conservatism, Privatization
*
* Now the largest U.S. ethic minority group
Community Practice Theories
…propositions used to explain or predict phenomena
…based on underlying assumptions about the nature of social life (paradigms)
…in social work, paradigms allow analysis between scientific thought and the social context in which it arises
Community Practice Theories – What’s the Real-World Application?
Theorizing improves practice
Theorizing facilitates learning and growth among community practitioners
Theorizing is necessary for community practice with social justice goals
Theorizing Helps Address Many Key Questions in Community Practice: What is sustaining the status quo and what can be mobilized
to create desired change? What should be assessed and incorporated into planning and
evaluation? What kinds of leadership are needed? How is power operating and how can we build on this? What kinds of alternate structures and processes can we
envision and work to create? Why isn’t the desired change already happening?
-- frame goals
-- create common understanding
-- why particular strategies are being proposed
Community Practice Theories
Evolutionary Change
Incremental
Political Economy
Economics and politics shape social change
Structural/Functional
Focus on stability
Community Practice Theories (cont’d)
Conflict Theories
Group differences, stresses and strains
Construction of Meaning
Ideologies (e.g., religious, political, cultural, etc.) and impact on social and power arrangements
Social Psychological, Social Learning
Focus at the personal and interpersonal levels, how individuals develop and learn and influence each other
Community Practice Theories (cont’d) Co-Construction: Interactions Shaping Behavior
How everyday interactions sustain or disrupt a system
Critical, Feminist, and Critical Race Theories
Explicit goals for promoting improved situations for those historically left out of societal decision making
The presentation and advocacy of: HER view rather than HIS view, MINORITY rather than MAJORITY views, demand for respect and equal treatment by GLBT citizens, etc.
Organization and Community
Organization—people organized to achieve a goal/deliver a service/produce a product (e.g., to produce manuals for teen pregnancy prevention, to teach teen females how to avoid pregnancy, to reduce the rate of teen pregnancy, etc.).
Are organizations necessary for human progress? Why or why not?
Organization and CommunityOrganizational Behavior—revolves around and
is resultant of attitudes, personality, power (formal and informal), leadership, communication (or lack thereof), degree of conformity, motivation, leadership, perception, knowledge, ability and willingness to learn.
Which elements of organizational behavior are essential for organizational success? Why?
Organization and Community
Organizational Complexity- is a function of leadership and organizational behavior and has to do with: “characteristics of the leader,” “interactions within the organization (within and between groups),” “demands on the organization,” “degree of followership,” “transformational leadership ability (fostering of teamwork),” “charisma,” etc.
Organization and Community
Complex Leaders—can perceive “networks and teams” and facilitate useful team-building behaviors.
Complex Leaders do not attempt to control the teams and networks they enable. “They simply coach them.”
This is how complexity thinking in complex organizations bears fruit.
Organization and CommunityOrganizational Trends
Diversity
Flexibility
Horizontal
Are such organizational trends necessary for organizational success in today’s organizations?
Organization and Community
Community—a group of people organized along social, geographic, work, economic, cultural, etc. dimensions residing/coming together in a place or places---varying in size.
Can an individual have a bridge to a community that is “alien” to his/her own?
Is SOWO 804 a community? Why or why not? If not, can it become one?
Organization and CommunityCommunity Behavior—the patterns of
“observable actions,” “conduct,” and “responses to internal and external stimuli” by individuals in a place.
Who norms community behavior?
Should all communities be sustained? How is that or should that be determined, and by whom?
Organization and Community
What are the challenges to organizational sustainability?
What are the challenges to community sustainability?
In complex adaptive systems, must human systems be “progressive” to be sustainable in the final moment?
Organization and CommunityIf an organization (or a representative thereof) is
interested in establishing a study committee for a community, how should it be structured?
Role of the organization?
Role of the community?
Do the “Shot in the Arm..” and “She Makes Their Voices Count” initiatives provide useful guidelines?
Organization and Community How can we foster empowerment for interdependence between
Organizations and Communities?
Can abnormality in a community be an effective coping strategy?
How do we create “win-win situations” between organizations and communities?
When is an Organization’s language counterproductive to Community progress?
How does an Organization know when a Community is healthy?
Organization and Community Organizational Behavior
Social Implications
Community Definitions vs. Organizational Definitions
Operational Biases
Creating Symbiosis between Organization and Community---”Inside” vs. “Outside” view
Is it really all relative? Can one view hold supremacy at a given time?
Organization and CommunityDiscussion Points
Communities in which today’s social workers operate are more racially, ethnically, socially, culturally, and economically isolated than the low-income/poor communities of a generation ago.
Families are in a greater state of disrepair/anomie.
Organizations delivering social/human services are in a state of dissonance in terms of “internal” and “external” functioning in their service areas.
Organization and CommunityQuestions
1. Why are social service organizations and the communities they serve often in conflict in terms of agendas and expectations?
2. What are some destructive community behaviors? Give examples of destructive organization behaviors.
3. How is increasing local, state, and national diversity impacting social service organization and community behavior?