organisational processes and group dynamics

8/8/2019 Organisational Processes and Group Dynamics

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COMMUNICATION

ORGANISATIONAL DYNAMICS AND

GROUP PROCESSES


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GROUP MEMBERS

y Prajesh Choudhary

y Rahul Khurana

y Ritika Edoliyay Srishti Singh

y Swapnil Arora

y Vartika Valecha


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Why did we choose DuPont?

y A subsidiary of US-based $27 billion E. I. du Pont de

Nemours and Company, a 204-year young science and

technology company and one of the oldest industrial

enterprises in the world.

y Today, DuPont India markets a wide range of products in

varied market segments ,bringing to life its powerful

philosophy ofThe miracles of science

to create a better worldfor all.


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INTERACTION

y Methodology: unstructured interview

y BAKUL C JOSHI Ph.D.

Marketing Communication & Marketing Services ManagerSix Sigma Master Black Belt

y R. SURBHI

Executive - Marketing Communication

y RAJUL EDOLIYA Ph.D.

Research And Development Manager


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DUPONT

CORE VALUES OF THE ORGANISATION

y Safety

y Ethics

y Respect for the environment

y Respect for people


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MAJOR INDUSTRIES OF DUPONT

y Agriculture

y Building & construction

y Electronics

y Energy & Utilitiesy Government

y Health Care & Medical

y Manufacturing

y Packaging & Graphic Arts

y Plastics

y Safety & Protection

yTransportation


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FUNCTIONS OF COMMUNICATION

y Ensures co-operation of subordinates.

y

Exchange of meanings among members of an organizationy Binds the elements of an organization together

y Builds the very structure of an organization


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COMMUNICATION IN DUPONT

y INTERNAL COMMUNICATION

One way communicationTwo way communication

y EXTERNAL COMMUNICATION

y CRISIS COMMUNICATION


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INTERNAL COMMUNICATION

ONE WAY

Employee Orientation Program

Core Value Meeting

Network News

DuPont India News and Information (DINI)

DuPont India leadership team (DILT)


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INTERNAL COMMUNICATION

TWO WAY

Open culture

Interactive session

Discussion on contribution (DOC)

Mentorship

Employee assistance program (EAP) Organizational Pulse survey

Critical operating task (COTs)


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EXTERNAL COMMUNICATION

y External affairs department

This department is a regulatory body for

communication of product attributes.

y Customer care

A process which receives calls from customers their

queries, enquiries ,complains and suggestions


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CRISIS COMMUNICATION

y In lieu of exposure issues from the media, press conferences

are held and press releases are circulated throughout the

print mediay All employees are informed and the information is

communicated with transparency


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CONCLUSION

y The employees of the company are highly motivated as there

is a personal touch to every interaction.

y

Rewards and recognition is given consistently in the NationalSales Meetings and other events. The videos of these events

are also circulated to all the employees.

y Has been awarded The Best Employer award for the past 3

years.


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Any Questions???


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organisational processes and group dynamics

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