organisational behaviour
TRANSCRIPT
Occupational stress index is framed by Srivastava and Singh
it consist of 46 items relevant to job life causing stress in one way or other
Employees having too much work to do and not enough time or resources to do it can be stressful. role overload exists when demand exceed the capacity of manager and employee to meet all of them. Having too little to do also may create stress..
Role Ambiguity arises when the scope and responsibilities of the job are unstructured or poorly defined
Differing expectations of or demands of a person at work produce role conflict.
Organizational Politics “ Organizational politics involves those activities by organizations to acquire, develop, and use power and other resources to obtain one’s preferred outcomes in a situation in which there is uncertainty or dissent about choices.
Prompt payment of wages
Treatment of co wokers
Fair treatment of customers
Job security
Promotion
Transfer
Development opportunity
Participation in the decision-making process has been widely recommended as a means of improving the quality of work life.
A feeling of powerlessness is a universal cause of job stress.
The most highly stressed occupations
Secretaries
waitresses
middle managers
police officers
editors and
medical interns
Peer relationships refer to relationships between employees at the same hierarchical level who have no formal authority over one another.
Intrinsic improvement
Low status
working conditions that can cause stress in employees.
temperature extremes
loud noise
too much or too little lighting
radiation and
air pollution
Organizational change have impact on the working conditions
Change in team members
Line managers
Type of work
Technology used by team
Bringing in no profit or profits: an unprofitable business venture.