ordering walk through - defense information systems agency · 2020-05-17 · dmuc mobility service...

DoD Mobility Unclassified Capability (DMUC) OverviewLast updated April 30, 2020

DISA StorefrontOrdering

Walk Through

DMUC Mobility Service Overview 2

Table of Contents

The following walk through provides page-by-page screenshots and instructions for ordering a new DMUC service through DISA Storefront.

Topics covered:

Storefront Service Catalog Navigation and Log-In Process……………………………….…………..… p 3 How to create a new DMUC order …………………………….………………………………………………….p 9 Manage DMUC Subscribers………………………………………………………………………………………….p 26

Adding a Single Subscribers………………………………………………………………………………….p 29 Adding Bulk Subscribers (and using the spreadsheet template)……………..……………p 33 Download Subscriber List….……………………………………………….………………………………..p 40 Mobility Subscription Search capability………………………………………………………………..p 42


Storefront Service Catalog Navigation and Log-In Process


DISA Service Catalog: Sign In to Storefront

1To order DMUC, you must be logged into Storefront, and

Navigate to the DMUC Ordering page. Click on “Sign In”

from the menu bar.

For reference, the Service Catalog URL is :

https://storefront.disa.mil/kinetic/disa/service-catalog#/

https://storefront.disa.mil/kinetic/disa/service-catalog#/


Upon clicking, “Sign In” from the menu bar, you will be navigated to

the sign-in page, requiring authentication. Select the User to log in

as, and click on the “Login” button.

The sign-in URL is: https://disa-storefront.disa.mil/dsf/logon?a=DDR&r=https%3A%2F%2Fddsf.disadirect.disa.mil%2Fkinetic%2FDisplayPage%3Fname%3DDDSF_Home

USER

3 (As Required) If this is your first time accessing the DISA Storefront

and you do not have a DISA Storefront account, please create one by

clicking on the “Create Account” button and following the

instructions to create an account.

1

(As Required) If you have an account, but are not able to log in, click

on the “Need help?” link. From there you can Update your CAC,

Unlock Account, read FAQs, or find information to contact the

Global Service Desk.

2

https://disa-storefront.disa.mil/dsf/logon?a=DDR&r=https%3A%2F%2Fddsf.disadirect.disa.mil%2Fkinetic%2FDisplayPage%3Fname%3DDDSF_Home


Once you are logged in, verify that you have access to

the DISA Storefront Portal, as indicated by the purple

menu bar.

1

Searching on DOD Mobility Unclassified

Capability with a keyword search (such as

DMUC), and click the search button icon.2


The search results will return “DoD Mobility

Unclassified Capability”. Click on the service name.

1


Click on the “Order Now”

button to begin the order

process for creating a new

DMUC order.

1


Create a new DMUC Order

DMUC Mobility Service Overview

USER

10

2

3

Select DMUC- DoD Mobility Unclassified Capability

(Optional) Visit the Mobility User Corner URL for additional information: https://disa.deps.mil/ext/cop/dod_mobility/SitePages/Home.aspxNote: link is not Internet facing. Some users may not be able to access the link.

1

Click the “Order Now” button to create a new order

https://disa.deps.mil/ext/cop/dod_mobility/SitePages/Home.aspx


USER

11

1 Click the “Continue” button to proceed to the next page of the order

Important Note: Keep the default Service Delivery Point and POC. The location and POC information is displayed.


USER

12

1

2

Check to confirm all Mission Partner Requirement questions

Click the “Continue” button to proceed to the next page of the order


USER

13

1

3

Enter the number of subscriptions required. A subscription is required for every user in your user list. Orders are limited to 999 subscriptions.

(Optional) Click on “Manage Subscribers” to enter subscriber information, which can be done at any time during the ordering process or after the final approval of this order. Upon selecting this link, a new window will open to Manage Subscribers. See Manage Subscribers section for more information.

2



USER

14

1 (Optional) Review information on the page by expanding the accordions.

User

[email protected]

Click the “Checkout” button to proceed to the Checkout Phase of the order

2


USER

15

1

Select organization account

2



USER

16

1

2

Select National Security System Code



USER

17

1

2

Enter Not to Exceed Service Life (Months)



USER

18

21

(Optional) Enter applicable information.



USER

19

2

1(Optional) Review page.

User

[email protected]

[email protected]

Click the “Add To Cart” button to proceed to the next page of the order and add the item to the cart.


USER

20

21

(Optional) Review page.Click the “Finalize Order” button to proceed to the next page of the order and proceed to add payment information.


USER

21

1

2

See Next page

Select the order item to apply funding information. Note: Only one Mobility order can be selected at a time to apply funding.

Click on “Apply Funding” to apply the PDC Funding information.


4

See Next page

User is prompted for a PDC. Enter in the PDC for the order. Click “Save”. Note: You can also update the NRC and MRC Cost Thresholds as applicable. The values will be defaulted to the “must” cover values indicated.

Click the “Save Changes” button when the PDC information has been entered.

3

4


USER

23

5

After PDC Information is applied, verify that the item shows that the adequate funding has been applied for the order, indicated with a green checkmark. If the item is showing invalid, you can get more details by hovering over the indicator. Note: If there are multiple items in the cart, the apply funding process will need to be repeated until all items have funding applied.

6



USER

24

2

1(Optional) Review Item Details one more time by clicking on the “View Item Details” link.

Click the “Place Order” button to proceed to place the order.


USER

25

1The confirmation page shows that the order has been recorded and it is being processed

(Optional) Click on the “My Orders” link to view the status of the order. Now that the order has been submitted, you can go to the “My Orders” page to “Manage Subscribers”


Manage Subscribers


On the Subscription Information Page, the user can “Manage Subscribers” during the ordering process.

Options to Manage Subscribers: During or After the ordering process

After an order has been submitted, the user can “Manage Subscribers” from the “My Orders” page by selecting the Actions >> Manage Subscribers for the applicable order.

-OR-


USER

28

1

2b

Verify that the “Number of Subscriptions Needed” matches with the “Number of Subscriptions” on the Subscription Information page.

To add a single subscriber, click on the “Add Single Subscriber” button option. A new “Subscriber Entry” window will open. Go to the “Add Single Subscriber” section for more information.

Click the “Close” button to proceed back to the Subscription Page.

To add multiple subscribers at the same time, click on the “Add Bulk Subscribers” button option. Note: If you do not have the template, use the “Download Bulk Template” button, and an Excel spreadsheet template will be provided.

2a

4

3

(Optional) A “Search” bar is available for searching for subscribers. The search can be a partial search, and can search against any of the available subscriber information, namely: Last Name, First Name, Rank/Grade, Email Address, Device Information


Manage Subscribers: Add Single Subscriber


USER

30

To add a single subscriber, click on the “Add Single Subscriber” button option. A new “Subscriber Entry” window will open.


Add Single Subscriber: Subscriber Entry Pop-Up Window

1 Upon clicking on “Add Single Subscriber”, Subscriber Entry window opens to enter in “Personnel Information” and “Device Information”, displayed in two separate tabs.

2On each tab, enter in at least the required fields.

Upon completion, click on the “Add Subscriber” button, available to select on either tab. You will be returned back to the “Manage Subscribers” page.

3


USER

32

1Note that the number of subscriptions remaining has been decremented upon adding a single subscriber.

(As Required) Subscriber information can be modified using the Action buttons with Edit, Copy, and Delete buttons to manage the subscriber list. Edit will open the Subscriber Entry page for the selected subscriber.

Verify that the subscriber has been added to the “Subscriber List”, displaying the Last Name, First Name, Rank/Grade, Email Address, and Device Information entered in the “Subscriber Entry”.

42

3

When all the subscriber information has been entered, click the “Close” button to proceed back to the Subscription Page.


Manage Subscribers: Add Bulk Subscribers and

Bulk Template


USER

34

To add multiple subscribers at the same time, click on the “Add Bulk Subscribers” button option. Note: If you do not have the template, use the “Download Bulk Template” button, and an Excel spreadsheet template will be provided.

1


Click to download the Bulk Template. A spreadsheet opens for user to add subscribers. Follow the specific instructions provided in the template.

Download Bulk Template

1


Enter Subscriber Information into Bulk Template

Follow the specific instructions provided in the template. Enter in (or select from the drop-down) the information for each applicable field. You must enter in all required fields. When copying, select in all cells from the spreadsheet, not including the headers.

1


Add Bulk Subscribers

Click “Add Bulk Subscribers” to add more than one subscriber at the same time.

Copy list from the “Bulk Template” spreadsheet and paste here.

1

2

3Click on “Save Subscriber Data” button to add to the Subscriber List.


Click “Close” to return back to the “Manage Subscribers” page. This is a confirmation and verification window that indicates the subscriber data that is added to the subscriber list, and messages on data issues (such as duplicate instances, field validation errors).

1

Bulk Subscriber Entry Confirmation Window


1Note that the number of subscriptions remaining has been decremented upon adding multiple subscribers.

(As Required) Subscriber information can be modified using the Action buttons with Edit, Copy, and Delete buttons to manage the subscriber list. Edit will open the Subscriber Entry page for the selected subscriber.

Verify that the subscribers have been added to the “Subscriber List”, displaying the Last Name, First Name, Rank/Grade, Email Address, and Device Information entered in the “Subscriber Entry”.

4

2 3

When all the subscriber information has been entered, click the “Close” button to proceed back to the Subscription Page.


Manage Subscribers: Download Subscriber List


Click to “Download Subscriber List”. A spreadsheet opens with the list of subscribers and their respective subscriber information.

Download Subscriber List

1


Manage Subscribers: Mobility Subscription Search


A subscription search is available for searching for subscribers across orders. Click on the “Mobility Subscription Search” on the menu bar. This option is available when you are on the “Manage Subscribers” page.

Mobility Subscription Search capability

1


Click on the “?” icon to display Active Help.

Mobility Subscription Search capability

1

2

Search on a subscription using the available search parameters, namely CJON, Last Name, Email, and Device ID. At least one parameter must be entered, but other parameters can be blank to widen the search. Note: each parameter uses full string search, and partial searches are not currently used.


Mobility Subscription Search results

1

2

After entering a search, click on the “Search” button. The Search displays results in a table.

(Optional) User is able to download the filtered results into a csv file.

Click “View Details” to view the mobility subscription details for a subscriber.

4

(Optional) User is able to filter by column.

3


Mobility Subscription Details

After selecting “View Details”, all subscriber information for the mobility subscriber is displayed in a pop-up window.

To edit subscriber details, click on the “Manage Subscribers” button, which will take you to the Manage Subscribers page for the selected subscriber.

1

2

For assistance with DISA Storefront

issues you may contact theTier I Infrastructure – Global Service Desk

1-844-DISA-HLP (347-2457), Option 2

CML: (614) 692-0032, Option 2

DSN: 312-850-0032, Option 2

[email protected]

mailto:[email protected]?subject=DISA%20Storefront%20Support%20Request:

ordering walk through - defense information systems agency · 2020-05-17 · dmuc mobility service...

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