ordering from r-pac international corp.- general ... · r-pac will set up the vendor’s account as...

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Revised 01/23/2017 Domestic Routing Guide Copyright 2015, Tailored Brands, Inc. All rights reserved. 1 Ordering from r-pac International Corp.- General Information Table of Contents Overview: r-pac................................................................................................... 2 r-pac Website ............................................................................................................................... 2 r-pac Support ............................................................................................................................... 2 Glossary ....................................................................................................................................... 3 Setting Up an Account with r-pac ..................................................................... 4 New Vendors Must Set Up an Account ........................................................................................ 4 Credit Application Form ................................................................................................................ 5 Combine Accounts Form .............................................................................................................. 6 Credit Card Payment Form .......................................................................................................... 7

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Revised 01/23/2017

Domestic Routing Guide Copyright 2015, Tailored Brands, Inc. All rights reserved.

1

Ordering from r-pac International Corp.- General Information

Table of Contents

Overview: r-pac ................................................................................................... 2 r-pac Website ............................................................................................................................... 2 r-pac Support ............................................................................................................................... 2 Glossary ....................................................................................................................................... 3

Setting Up an Account with r-pac ..................................................................... 4 New Vendors Must Set Up an Account ........................................................................................ 4 Credit Application Form ................................................................................................................ 5 Combine Accounts Form .............................................................................................................. 6 Credit Card Payment Form .......................................................................................................... 7

Revised 01/23/2017

Domestic Routing Guide Copyright 2015, Tailored Brands, Inc. All rights reserved.

2

Ordering Price Tickets and Labels from r-pac Overview: r-pac

r-pac Website r-pac International Corp. services The Men’s Wearhouse, Jos. A. Bank, K&G, Moores and International price ticketing programs. All ordering is done online. The r-pac website allows all the parties (Tailored Brands, vendors and r-pac offices) to access information required to produce, deliver and monitor the flow of orders for price tickets and joker tags, as well as woven labels, hangtags and care labels -- from order inception through shipping.

r-pac Support See below.

Location Contact

United States Sharon Horwitz [email protected]

Hong Kong Agnes Cheung [email protected]

Hong Kong Sandi Kwok [email protected]

Hong Kong Linda Lin [email protected]

Hong Kong Ella Xu [email protected]

Hong Kong Susie Liu [email protected]

Hong Kong JoJo Zhou [email protected]

Continued on next page

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Domestic Routing Guide Copyright 2015, Tailored Brands, Inc. All rights reserved.

3

Glossary See table below.

Term Definition

Order Master order number generated by TMW-Jos. A. Bank- K&G- Moores

Status Where the order is in the system

Local Office Location of print shop

Created Date order was transmitted

Finalized Actual ship date from r-pac

Vendor P.O. Internal P.O.( if vendor requires it for their records- not mandatory)

Type Price tickets, jokers, woven labels, hangtags, care labels

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Domestic Routing Guide Copyright 2015, Tailored Brands, Inc. All rights reserved.

4

Setting Up an Account with r-pac

New Vendors/Suppliers Must Set Up an Account New vendors need to set up an account with r-pac. To do this, vendors must complete and sign a credit application and send the application form(s) -- along with the vendor ID number that your buyer assigned to you -- to Evelyn Cortes ([email protected]). For more information, see the table below. r-pac will set up the vendor’s account as soon as they receive the Credit Application Form and other associated submissions.

What to Provide to r-pac If you are a(n): Send the following to Evelyn.Cortes@r-

pac.com U.S. vendors

• Credit Application Form (see page 5) EXCEPTION: You do not need this form if you already do business with a Tailored Brands company (e.g. TMW, JAB, K&G, Moores) – under exactly the same name – you only need to submit a Combine Accounts form indicating both vendor ID # and indicating which will be the main vendor ID# (see page 6).

• Your vendor number • Credit Card Payment Form

(see page 7) - OPTIONAL, only if you want to make payment immediately. Otherwise, you will have 30 days to make the first payment.

International suppliers

• Credit Application Form (see page 5). See also EXCEPTION above.

• Your vendor number* • Credit Card Payment Form

(see page 7) - For international vendors, terms are CBD – Cash Before Delivery

* Your vendor number becomes your login and password

Continued on next page

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Domestic Routing Guide Copyright 2015, Tailored Brands, Inc. All rights reserved.

5

Credit Application Form See below for the Credit Application Form.

Continued on next page

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Domestic Routing Guide Copyright 2015, Tailored Brands, Inc. All rights reserved.

6

Combine Accounts Form See below for the Combine Accounts Form.

Continued on next page

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Domestic Routing Guide Copyright 2015, Tailored Brands, Inc. All rights reserved.

7

Credit Card Payment Form See below for the Credit Card Payment Form.

Revised 01/23/2017

Domestic Routing Guide 1 Copyright 2015, Tailored Brands, Inc. All rights reserved.

Ordering Price Tickets, Jokers, Woven Labels, Hangtags and Care Labels from r-pac

Table of Contents Process ..............................................................................................................................................2

Process .................................................................................................................................................... 2

Login, Navigation ...............................................................................................................................3

Log into r-pac .......................................................................................................................................... 3 r-pac Main Menu .................................................................................................................................... 4

Order by Purchase Order Number ......................................................................................................5

Procedure ............................................................................................................................................... 5

Order by Excel File Upload..................................................................................................................9

Procedure ............................................................................................................................................... 9

Check Order Status .......................................................................................................................... 10

Procedure ............................................................................................................................................. 10

Revised 01/23/2017

Domestic Routing Guide 2 Copyright 2015, Tailored Brands, Inc. All rights reserved.

Process

Process Here is the high-level process for ordering price tickets.

Stage Description 1 Buyers:

Issue the order to the vendor. Transmit orders to the r-pac ftp site.

2 Vendors: Log onto the r-pac site and RELEASE the order (and edit the Bill to and Ship to addresses, if necessary).

3 r-pac System: Release the order to an r-pac print shop.

4 r-pac Print Shop: Print, package and ship ticket orders to requesters.

Revised 01/23/2017

Domestic Routing Guide 3 Copyright 2015, Tailored Brands, Inc. All rights reserved.

Login, Navigation

Log into r-pac Use this procedure to log into r-pac.

Step Action Open your internet browser and go to:

http://tmwrfid.r-pac.com.hk/login.

Enter your username and password on the screen. (Password = the vendor ID that was sent to you) NOTE: After your first login, be sure to change your password for security purposes.

Click Login.

RESULT: r-pac Main Menu opens.

Continued on next page

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Domestic Routing Guide 4 Copyright 2015, Tailored Brands, Inc. All rights reserved.

r-pac Main Menu The r-pac Main Menu looks like this:

Tab Function Main Home Page

Address Book Access to addresses for shipping and billing information

Reports Access to shipped order history details.

Order Catalog Items Product Listing for Woven Labels /Hangtags/Stickers

Order by Purchase Order Access to orders uploaded by TMW/K&G/JAB/Moores

Order by Excel file Order individual tickets

Check Order Status Lists orders and current standing

r-pac website

Logout Exit the Web-Ordering System

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Domestic Routing Guide 5 Copyright 2015, Tailored Brands, Inc. All rights reserved.

Order by Purchase Order Number

Procedure

Step Action 1 From the Main Menu, click Order by Purchase Order Number.

2 Search for orders. You can enter search criteria in any of these

fields and click Search.

Revised 01/23/2017

Domestic Routing Guide 6 Copyright 2015, Tailored Brands, Inc. All rights reserved.

Step Action 3 Click on a Client PO number in the list.

RESULT: Variable information of the order is shown line by line.

Revised 01/23/2017

Domestic Routing Guide 7 Copyright 2015, Tailored Brands, Inc. All rights reserved.

Step Action 4 Click on the lines needed and adjust quantity as necessary.

Totals are shown at the top of the screen.

5 Click Add to Cart.

RESULT: Orders in your cart display.

6 Click PO orders shopping cart.

7 Edit Bill/Ship to information. This information will be saved to the address book.

Revised 01/23/2017

Domestic Routing Guide 8 Copyright 2015, Tailored Brands, Inc. All rights reserved.

Step Action 8 Click Confirm or Continue Shopping.

9 After you click Confirm:

• You will receive a confirmation e-mail with a pdf and a link to the order.

• Quantities cannot be changed after the order is confirmed.

Revised 01/23/2017

Domestic Routing Guide 9 Copyright 2015, Tailored Brands, Inc. All rights reserved.

Order by Excel File Upload

Procedure

Step Action 1 From the Main Menu, click Order by Excel file upload.

2 Verify Ship to And Bill to information.

3 Click Download Template and the fields will be filled in.

Revised 01/23/2017

Domestic Routing Guide 10 Copyright 2015, Tailored Brands, Inc. All rights reserved.

Check Order Status

Procedure

Step Action 1 From the Main Menu, click Check Order Status.

2 Enter search criteria (PO#, Shipped, etc.).

RESULT: Data appears with tracking information.

01/26/2018

Item Code

Image

Brand

Product Type

Price per thousand HK

Price per thousand NJ

1

TMW

Ticket

$

$ 9.28

2

TMW

Sticker

$ 16.1718.38

$ 21.20

3

TMW

Sticker

$ 5.00

$ 7.40

4C

TMW

Ticket

$ 8.07

$ 12.40

5

TMW

Ticket

$ 5.00

$ 7.40

6

TMW

Sticker

$ 4.50

$ 6.00

7

TMW

Ticket

$ 5.00

$ 7.40

11

TMW

Ticket

$ 7.07

$ 10.90

12

TMW

Sticker

$ 21.03

$ 23.85

13

TMW

Sticker

$ 5.00

$ 7.40

14

TMW

Ticket

$ 14.35

$ 15.75

15

TMW

Sticker

$ 4.50

$ 6.00

16

TMW

Sticker

$ 5.00

$ 7.40

17

TMW

Ticket

$ 5.00

$ 7.40

9

K&G

Ticket

$ 10.69

$ 14.20

10

K&G

Sticker

$ 5.00

$ 7.50

19

K&G

Ticket

$ 10.69

$ 14.20

B

Moores

Ticket

$ 11.60

$ 16.35

C

Moores

Sticker

$ 18.38

$ 21.20

D

Moores

Sticker

$ 9.75

$ 12.80

E

Moores

Ticket

$ 5.60

$ 8.00

F

Moores

Sticker

$ 4.50

$ 6.00

H

Moores

Ticket

$ 8.07

$ 12.40

J

Moores

Ticket

$ 14.35

$ 15.75

K

Moores

Sticker

$ 4.50

$ 6.00

L

Moores

Sticker

$ 4.50

$ 6.00

M

Moores

Ticket

$ 11.60

$ 16.35

N

Moores

Ticket

$ 11.60

$ 16.35

31

JoS A Bank

Ticket

$ 10.55

$ 10.55

32

JoS A Bank

Sticker

$ 18.38

$ 21.20

33

JoS A Bank

Sticker

$ 5.00

$ 7.40

34C

JoS A Bank

Ticket

$ 8.07

$ 12.40

35

JoS A Bank

Sticker

$ 4.50

$ 6.00

36

JoS A Bank

Ticket

$ 5.00

$ 7.40

37

JoS A Bank

Sticker

$ 5.00

$ 7.40

39

JoS A Bank

Ticket

$ 5.00

$ 7.40

41

JoS A Bank

Ticket

$ 7.07

$ 10.90

42

JoS A Bank

Sticker

$ 21.03

$ 23.85

43

joS A Bank

Ticket

$ 14.35

$ 15.75

44

JoS A Bank

Sticker

$ 5.00

$ 7.45

45

JoS A Bank

Sticker

$ 5.00

$ 7.45

46

JoS A Bank

Ticket

$ 14.35

$ 15.75

81

Joseph Abboud

Ticket

$ 10.55

$ 10.55

82

Joseph Abboud

Sticker

$ 18.38

$ 21.20

83

Joseph Abboud

Sticker

$ 5.00

$ 7.40

84

Joseph Abboud

Ticket

$ 8.07

$ 12.40

85

Joseph Abboud

Sticker

$ 4.50

$ 6.00

86

Joseph Abboud

Ticket

$ 5.00

$ 7.40

87

Joseph Abboud

Ticket

$ 10.55

$ 10.55

88

Joseph Abboud

Sticker

$ 5.00

$ 7.40

Revised 01/23/2017

Domestic Routing Guide Copyright 2015, Tailored Brands, Inc. All rights reserved.

1

Ordering from Jakin Group LTD

Table of Contents

Logging In .......................................................................................................................... 2 Main Menu: Tabs................................................................................................................ 4 Main Menu: Search Setting ................................................................................................ 5 Making a Purchase ............................................................................................................. 6 My Account .......................................................................................................................17 Order History .....................................................................................................................17 Export an Order .................................................................................................................18 Label Master .....................................................................................................................19

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2

Logging In Follow the steps below to log into Jakin Group’s web ordering system. Before You Begin To obtain a user name and password, fill out Jakin Web Account Form.

Step Action 1 Go to www.jakingroup.com and then click on

Ordering.

NOTE: * Recommended browsers are Internet Explorer for PC or Safari for Mac. OR Go directly to http://www.ordering.jakingroup.com

Revised 01/23/2017

Domestic Routing Guide Copyright 2015, Tailored Brands, Inc. All rights reserved.

3

Step Action 2 Login with your Username and Password.

Continued on next page

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4

Ordering from Jakin Group LTD, Continued

Main Menu: Tabs The Main Menu on the Jakin Group’s web ordering system looks like this.

About the Tab Headings

Tab Name Function For more info see page:

Home Search Setting and Product Listing

-

My Account User information: Edit password, Time Zone and Address Book

17

Order History A list of previous order(s) and items.

17

Label Master PDF files of all brands. 19

News All announcements from Jakin Group Ltd.

-

Logout Exit the Web-Ordering System.

-

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5

Main Menu: Search Setting Click Search Setting (on the left side of the screen) to filter the Product Listing by:

• Brand • Product type • Item code

Revised 01/23/2017

Domestic Routing Guide Copyright 2015, Tailored Brands, Inc. All rights reserved.

6

Making a Purchase Use this procedure to make a purchase through the Jakin Group web ordering system.

Step Action 1 There are two ways to select and view an item:

1. Under the “Product Listing” heading, click on the desired Item code link.

OR 2. Input the Item code directly from the Search Setting box.

RESULT: Product Item page displays with detailed product information, blank fields for variable information, and Add to Cart button.

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7

Step Action 2 On the Product Item page:

1) Fill in all requested variable information [e.g., Size, Content (Cont.), Country of Origin (COO), RN# / CA# Number, Quantity, etc.].

2) When finished, click the Add to Cart button. Example 1:

Example 2:

RESULT: The shopping cart is automatically updated to reflect the correct item number and total price of item(s) added.

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8

Step Action 3 Do you need to place a new quantity with different sizes of the

same Content / Country of Origin / RN or CA number? • If YES, click the ▼symbol next to the “Size field and go

to Step 4.

• If NO, then you can do one of the following:

Do This: If you want to do this:

Click View Cart and go to Step 5

View cart contents and maybe adjust quantity or delete items.

Click Checkout and go to Step 6

View cart contents and complete final sections (without making adjustments).

Press Reset button (on left side of screen) and go back to Step 1

Enter a new item code in Search Setting.

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9

Step Action 4 The resulting screen is the same screen that was just added to

the cart (with all information intact). This is an input screen for the next sizes you want to purchase.

1) Select new size and quantity from the dropdown menu next to each field.

2) When finished, click Add to Cart.

Repeat Step 3.

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10

Examples: Care Code Labels

Continued on next page

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11

Ordering from Jakin Group LTD, Continued

Making a Purchase (continued)

Step Action 5 At the Shopping Cart screen, do the following:

1) Review purchased products and amounts in the shopping cart.

To do this: Do this:

Amend final quantity Use – and + buttons

Delete an item Use the Remove button

2) Press Update Cart to update the basket for all changes. 3) Click Checkout.

RESULT: The Checkout screen displays (with multiple sections).

Continued on next page

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12

Ordering from Jakin Group LTD, Continued

Making a Purchase (continued)

Step Action

6 On the Checkout screen, under the PO Number section, you can assign your own PO number (this is optional). NOTE: The system also generates a reference number automatically.

Continued on next page

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13

Ordering from Jakin Group LTD, Continued

Making a Purchase (continued)

Step Action

7 Under the Ship To section: • Fill in all the fields with “Ship To” information. • If you have ordered once before, you can select your

previous address using the “Addresses on File” dropdown.

Continued on next page

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14

Ordering from Jakin Group LTD, Continued

Making a Purchase (continued)

Step Action

8 Under the Bill To section: • If your billing address and shipping address are different,

deselect the default box and fill in all the fields for billing.

• Press the Continue to next step button.

Continued on next page

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15

Ordering from Jakin Group LTD, Continued

Making a Purchase (continued)

Step Action

9 Agree to Terms and Conditions and review your order.

a) Checkmark “I Agree With The Terms Of Service.” Then click Continue to the next step.

b) Review the order.

Continued on next page

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16

Ordering from Jakin Group LTD, Continued

Making a Purchase (continued)

Step Action 9

cont. c) Under the Payment section, review the different

payment methods and corresponding bank charges. • The Proforma Invoice is sent by e-mail as confirmation

after the order is submitted. • If you paid by TT, check or credit card, please e- mail

the payment proof, bank receipt to [email protected]

d) Click Continue to next step.

RESULT: System displays “Checkout Completed” message,

along with order number. You will receive an e-mail confirming your order.

Continued on next page

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17

Ordering from Jakin Group LTD, Continued

My Account Under the My Account tab, you can:

• change your Password • change your Time Zone and • work with your Address Book

Order History Under the Order History tab, you will find the My Order screen – Here, you can review all your previous orders.

Continued on next page

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18

Ordering from Jakin Group LTD, Continued

Export an Order You can print out or save a specific order by:

a) Selecting the order’s reference number link under the Order History tab.

AND THEN

b) Pressing Export Order on the resulting screen.

Continued on next page

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19

Ordering from Jakin Group LTD, Continued

Label Master Under the Label Master tab, you will find: a PDF file for each brand containing label codes, images and selling prices.

CUSTOMER INFORMATION

Company Name :

Address :

Contact Person :

Tel. No.:

Email Address :

BILL TO

Company Name :

Address :

Contact Person :

Tel. No.:

Email Address :

SHIP TO

Company Name :

Address :

Contact Person :

Tel. No.:

Email Address :

HEAD OFFICE: UNIT B, 16/F., BOLD WIN INDUSTRIAL BUILDING, 16 -18 WAH SING STREET, KWAI CHUNG, N.T., HONG KONGTEL: (852) 2422 0659 FAX: (852) 2610 1128 EMAIL: [email protected] WEBSITE: WWW.JAKINGROUP.COM

US OFFICE: 31 WEST 34TH STREET, STE. 8064, NEW YORK, NEW YORK 10001 [email protected] OFFICE: (973) 243-7895 CELL: (646) 335-2800

Please give us 48 hours to respond with you user name and password.