Oracle Customer Data Librarian

Field report on the implementation of Oracle Customer Data Librarian

at the International Atomic Energy Agency (IAEA)

2013-10-03

Axel Broeker

Introduction: the International Atomic Energy Agency

• World's centre of cooperation in the nuclear field

• Set up in 1957 as "Atoms for Peace" organization within

the UN

• Works for safe, secure and peaceful uses of nuclear

science and technology

• Works for international peace and security and Millennium

Goals for development

Introduction: the International Atomic Energy Agency

• 159 Member States

• 2474 professional and support staff

• €327 million total budget

Introduction: the International Atomic Energy Agency

• Projects involve 3250 expert and lecturer assignments, 4880 national

experts, meeting participants and other personnel, 3117 trainees,

1675 fellows and scientific visitors

• 114 active Coordinated Research Projects involving 1547 approved

research, technical and doctoral contracts and research agreements

• 211 publications, brochures, leaflets, newsletters and other material

issued in 2012 (print and electronic)

Plateau 1

2011

Programme & project planning & forecasting

Travel, Meetings

Human Resources & Payroll

Contacts management

Programme & project implementation & monitoring

Transportation

Plateau 2

2012

Plateau 3

2014

Programme & project assessment

Plateau 4

2015

Agency-wide Information System for Programme

Support (AIPS) - Phased implementation

Finance, Procurement, Asset management

Contacts Management: ends

• Improved business processes

for acquisition, management,

quality control and sharing of

contacts data

• Integrated master contact

database

• Holistic view of contact

information and related

activities

Contacts Management: means

• Common Trading Community

Architecture (TCA) model

• Powerful Data Quality Management

searches to identify potential

duplicates in real time and in batch

mode

• Merge capabilities for elimination of

duplicates and marking of non-

duplicates.

Trading Community Architecture

TCA by numbers

• About 190,000 person parties

• About 78,000 organization parties

• About 20% are suppliers

• About 1% are customers

• About 400 users

• 20 systems integrated

TCA: Data Sharing and Security (DSS) -

Identification

TCA: Data Sharing and Security (DSS) –

Securing Parties

TCA: Data Sharing and Security (DSS) – Grant

Privileges

Protection level can be set for

• Specific responsibilities

• Specific users

• Everyone

Data Quality Management (DQM) - Concept

How is party information stored?

Representation of party data

• All eligible party attributes

transformed using

transformation rules

• Transformed data stored in

standard staging schema

How does the search work?

Matching of party data

• Search criteria transformed

using transformation rules

• Transformed data compared

against standard staging schema

• Matching rows are scored

Data Quality Management (DQM) - Search

Merging

• Party Merge and Account Merge functionalities part of DQM

• Supplier merging capabilities come with AP

• Merging is a concept for cleaning up duplicates. Merger and acquisition

activities do not necessarily imply merge activity in Oracle E-Business

suite. From a technical point of view these are not duplicates

• References to parties and accounts updated when parties or accounts

are merged. Target party replaces source party in all affected entities e.g.

moving purchase orders from source to target supplier

• Once a merge is completed, it cannot be undone

• Needs thorough testing as it has dependencies on many modules

IAEA

Thank you!