oracle 11gr2 install guide
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Oracle 11gR2 Install Guide
Oracle 11gR2 Install GuideRunning the Oracle InstallerDocument InformationDocument HistoryDateDoc VersionAuthorChange Description
1.00Kevin PeffleyFirst version of this document.
10/22/20101.01Kevin PeffleyChanged name of PL SLQ app and owner to PL/SQL Developer and James Cooke.
11/10/20101.02Kevin PeffleyAdded qualifications for JMP 8.0.2. JMP does work with 11gR1, but does not work with 11gR2.
2/16/20111.03Kevin PeffleyJMP 9.0 now works with 11gR2 x64. JMP 8.0 will only work with 10gR2.
Text GuideBold Blue TextIndicates names of objects, such as folders, tabs, buttons, which you can view or select or click with your mouse.
Bold Black TextIndicates key words, names of files, databases, etc.
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Table of Contents1Document Information11.1Document History11.2Text Guide11.3Table of Contents11.4Purpose21.5Installation Guidelines21.6Prerequisites32Oracle 11gR2 Install Guide32.1Using ISS32.2Running the Oracle Installer33Oracle 11gR2 Support Contacts64Xi 3.1 Support Contacts75Trouble Shooting Guide85.1Desktop Intelligence Issues86Uninstalling Oracle 11gR296.1Launching deinstall.bat96.2Removing Oracle Files12
PurposeThis document covers guidelines and instructions for installing Oracle 11gR2 x32 Client and Oracle 11gR2 x64 Client. Installation GuidelinesThere are two versions of the Oracle 11gR2 Client: a 32 bit client and a 64 bit client. The following table lists which operating systems these Oracle 11gR2 clients can be installed.Oracle ClientWindows XPWindows 7Windows Server 2003Windows Server 2008
Oracle 10gR2 x32 ClientYesYesYesUnknown
Oracle 11gR2 x32 ClientYesYesYesYes
Oracle 11gR2 x64 ClientNoYesYesYes
While Windows 7 and Windows Server 2003/2008 are 64 bit operating systems, many query applications at Intel are still 32 bit, and only a few, at this time, are 64 bit. The table below shows which the applications that were tested for Oracle 11gR2. It shows the product owner, whether the application is Windows 7 ready, and which Oracle client is required for the application. (To have your application posted in this list, please contact Kevin Peffley at with subject as Oracle 11gR2 Client.)Application NameProduct OwnerWindows 7 ReadySupport for 11gR211gR2 x64 Client11gR2 x32 Client10gR2 x32 Client
DeskI Xi 3.1 SP3Jeff DoingYesYesNoYesYes
DiscoveryJeff DoingNoNoNoYesYes
PL/SQL DeveloperJames T CookeYesYesNoYesYes
SQL PathfinderJolyon ClarkeYesYesYesYesYes
VA/MGPC3Tom SummersYesYesYesYesYes
JMP 8.0.2Eric MonroeYesNoNoNoYes
JMP 9.0Eric MonroeYesYesYesNoNo
Other considerations: If your query application is not Windows 7 Ready, this means that you should be running XP and, if you require Oracle 11gR2, then you should install the Oracle 11gR2 x32 Client. It is possible to install both the 11gR2 x32 and x64 Oracle clients on Windows 7. This will give you the ability to run the Oracle x64 bit client for applications that can use it, and you can run the Oracle x32 bit client for applications that cannot run in x64 bit mode. For example, you want to run XYZ application queries with the x64 bit Oracle client, and you also require the x32 bit client to run DeskI queries. You may need instructions from your application product owner for switching from one Oracle client to another. It is not recommended to install 11gR2 x32/64 with the 10gR2 x32 client. While it is possible to install 11gR2 on top of 10gR2, this combination of Oracle clients has not been tested together and is not supported. PrerequisitesThe following prerequisites should be observed before installing Oracle 11gR2. It is recommended that if you already have an installation of Oracle on your system, that you first uninstall it before installing Oracle 11gR2. See the instruction guide Uninstall Oracle 10gR2.doc for more details in the document, Uninstalling Oracle 10gR2.doc. For other versions of Oracle, please consult your application support person for instructions. It is recommended that you close all applications, except Internet Explorer, before installing Oracle 11gR2.
Oracle 11gR2 Install GuideUsing ISS1. The installer for Oracle 11gR2 is located on the ISS web site. Launch Internet Explorer, and go to the URL http://iss.intel.com. 2. Do a search for Oracle 11gR2.
Running the Oracle Installer1. Click on the link Install Now!2. The installer first searches for any Oracle files in the root directory of your C: drive. If found, the command procedure will display the following message:
3. If you have another version of Oracle installed, it is highly recommended that you uninstall it before proceeding with the Oracle 11gR2 installation. Enter n to exit the command procedure, and perform an uninstall of Oracle, then launch the ISS installer for Oracle 11gR2. (To uninstall Oracle 10gR2 see Uninstalling Oracle 10gR2.doc.)4. Upon continuing, the ISS installer will call the Oracle 11gR2 and display the following.
NOTE: The text shown above is an example, and that it will be slightly different when installing on your system.5. Next the Oracle 11gR2 installer command window pop up. It will display for several moments, as shown below. Be patient.
6. Within a minute or so, the Oracle 11gR2 installer display text, as follows:
7. Within 5 to 7 minutes, the Oracle installer will finish, as shown below:
8. As shown above, press the Enter key to exit from the command procedure.9. To verify that Oracle 11gR2 has been installeda. Click Start, Programs.b. Look in the Programs list for the Oracle group. The Oracle home name is determined by whether you have installed the x32 or x64 version of Oracle.c. If you have installed the x32 version, the Program group name will be Oracle_11gR2_x32_1. An example is shown below:
d. If you have installed the x64 version, the Program group name will be Oracle_11gR2_x64_1. Within Windows 7, the x64 bit version of Oracle 11gR2 will display as follows:
Oracle 11gR2 Support ContactsShould you have any issues installing Oracle 11gR2, the following people are available to help you.NameEmail AddressArea CodePhone
Kevin [email protected]
Munir [email protected] 9615
Alan [email protected] 2399
Trouble Shooting GuideThis section contains issues, workarounds, and solutions that Oracle users may run into during or after the install of Oracle 11gR2. If you have any issues that you would like to have posted in this section, send email to Kevin Peffley.Desktop Intelligence IssuesDesktop Intelligence for Xi SP3 is not compatible with Oracle x64 bit drivers. DeskI will display the following error message if you have the x64 Oracle drivers installed, but not the x32 bit drivers.
If you are having connection problems with DeskI, make sure you have the x32 bit version of Oracle installed. Should you have another application that requires the x64 bit Oracle drivers, note that it is possible to have both 11gR2 x64 and x32 bit drivers installed at the same time. PL SQL Developer IssuesThe following error message is displayed by PL SQL Developer if no Oracle 32 bit driver is found.
Install the Oracle 11gR2 x32 Client, and your problem should go away.Oracle ODBC Issues on Windows 7Some users, especially JMP users, set up their connections to Oracle databases using the ODBC Admin tool. If you are running Windows 7, note that the default admin tool on Windows 7 for ODBC connects with x64 bit drivers. This will not work with x32 bit applications, like JMP 8.0.This means that you will need to find the x32 bit ODBC Admin tool. Here are some instructions:1. Launch Windows Explorer.2. Enter C:\Windows\SysWOW64 in the address bar. (This folder contains application drivers for x32 applications. Dont let the 64 here fool you!)3. Enter the file name odbcad32.exe in the search box, as shown below.
4. Right-click on the file odbcad32.exe, and select Create shortcut. Click Yes to create the shortcut on your Desktop.5. The shortcut will be named, odbcad32.exe Shortcut. Find the shortcut on your Desktop, right-click it and select Properties. a. Click the General tab to rename the shortcut, if you like. b. Right-click again, and select either Pin to Taskbar or Pint to Start Menu. This way you will always have it handy to create your ODBCs.6. Now you can click on your shortcut to launch the x32 bit ODBC Admin Tool and create your Oracle ODBCs for your x32 bit application.
Uninstalling Oracle 11gR2This section contains instructions for uninstalling 11gR2.Oracle 11gR2, unlike most versions of Oracle, cannot be uninstalled using the Oracle Universal Installer. Instead, 11gR2 comes with a command procedure, deinstall.bat, which performs the following operations: Stops and deletes all Oracle services. Removes most files and folders under the root Oracle folder.Some files and folders must be removed manually, after a reboot. Launching deinstall.batThe command procedure, deinstall.bat, can be found in the following directory path on your C: drive: For the Oracle x32 bit client, look in the following directory:C:\Oracle11gR2_x32\product\11.2.0\client_1\deinstallFor the Oracle x64 bit client, look in the following directory:C:\Oracle11gR2_x64\product\11.2.0\client_1\deinstallIf you are using a Windows 7 system, right click on Deinstall.bat, and select Run as administrator.
If you are using an XP system, right click on the file deinstall.bat file, and select Open.
The deinstall.bat file will start up as shown above. After a few minutes it will prompt you to continue with the uninstall, as shown below.
Enter y to continue with the uninstall. The following text will be displayed in the Windows command window.
When deinstall.bat is finished, the command window will disappear.Removing Oracle FilesBefore removing all other Oracle 11gR2 files, you will need to reboot your system to remove Oracle access from the remaining Oracle files. Otherwise, you will not be able to remove the files.After the reboot, click Start and select the Windows command prompt. Enter the following commands:C:CD \RD /s Oracle_11gR2_x32CD \Program Files (x86)RD /s OracleFor each time you enter the RD command, respond with Y to remove the files.Your Oracle 11gR2 uninstall is now complete.
Doc Version: 1.03Save date: 2011-02-17Product: Oracle 11gR2Page 7 of 14