OPTIMIZING BROWSER SETTINGSMerlin.net ™ Patient Care Network

Internet Explorer™ Browser ..............................................................................................................................31. Check Cookie Settings ..................................................................................................................................32. Set Merlin.net™ Patient Care Network (PCN) Website as a Favorite .................................................................53. Check Caching Settings ................................................................................................................................5

Google Chrome™ Browser .................................................................................................................................6Confirm that the version of Chrome™ browser that is on your computer is the most current released version ........6

Safari™ Browser ...............................................................................................................................................6Confirm that the version of Safari™ browser that is on your computer is the most current released version ...........6

Firefox™ Browser ..............................................................................................................................................7Confirm that the version of Firefox™ browser that is on your computer is the most current released version .........7

Additional Questions .......................................................................................................................................7

Optimizing Browser Settings

1. Check Cookie SettingsThere are two options to enter the tools section of the Internet browser depending on which version of Internet Explorer you are using.

Internet Explorer Browser

Option 1: Enter the tool bar at the upper left-hand corner, and select the Tools tab. In the drop-down menu, select Internet Options on the bottom of the list.

The purpose of this document is to provide optimization tips for browsers to have optimal performance for the Merlin.net PCN 8.0 launch. Please select from the browsers below and follow the suggested steps.

Option 2: The tools icon on the right side of the screen can be used to provide the drop-down menu. In the drop-down menu, select Internet Options on the bottom of the list.

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Select Tools

Select Internet Options

Select Internet Options

Step 1: Once Internet Options has been selected, this window will appear. The section that we will first focus on is the Browsing history. Please verify that the box is not checked in front of “Delete browsing history on exit.”

Internet Explorer Browser (continued)

Step 2: Select the Delete button in the Browsing history section to display the Delete Browsing History window.

Step 3: Verify that the “Preserve Favorites website data” is checked. Once verified, click the X button in the top right to close the window and save your preferences.

Step 4: Click the OK button at the bottom of the Internet Options window.

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If “Delete browsing history on exit” is not checked, no action needed

If “Delete browsing history on exit” is checked, click on the “Delete” button. A second popup window will appear.

Ensure the “Preserve Favorites website data” is checked

When done click the X in the red box

2. Set Merlin.net Patient Care Network (PCN) Website as a Favorite

Step 1: Go to https://www.merlin.net in your Internet Explorer browser.

Step 2: Select Favorites from the drop-down menu, then select Add to Favorites.

3. Check Caching Settings

Step 1: Go to Tools icon in the upper right-hand corner, select Internet Options. In the Browsing history section, select the Settings button.

Step 2: Verify the following setting or make the recommended changes.

Internet Explorer Browser (continued)

5

Select Favorites

Select Automatically

Adjust this number to 1024

Select OK once adjustments have been made

Then select Add to Favorites

Google Chrome Browser

Confirm that the version of Chrome browser that is on your computer is the most current released version

Click the menu button in the upper right-hand corner and select About Google Chrome. Google Chrome browser will automatically check the version number and update to the latest version.

Safari Browser

Confirm that the version of Safari browser that is on your computer is the most current released version

To check for the latest version of Safari browser, open the Safari browser and navigate to https://www.apple.com/support/mac-apps/safari/.

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Select the Menu button

Select About Google Chrome

Firefox Browser

Confirm that the version of Firefox browser that is on your computer is the most current released version

Click the menu button in the upper right-hand corner, click help icon and select About Firefox. Firefox browser will automatically check the operating version number and update to the latest version.

Additional QuestionsIf you have additional questions, please contact your local St. Jude Medical representative or Remote Care Technical support at +1 877 696-3754 (+1 877 My Merlin) (toll-free within North America) or MyMerlin@sjm.com.

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Select Menu button

Select Help icon

Select About Firefox

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Rx OnlyBrief Summary: Prior to using these devices, please review the Instructions for Use for a complete listing of indications, contraindications, warnings, precautions, potential adverse events and directions for use.

Internet Explorer is a trademark of Microsoft Corporation in the United States and/or other countries. Chrome is a trademark of Google, Inc. in the United States and/or other countries. Safari is a trademark of Apple, Inc. in the United States and/or other countries. Firefox is a trademark of Mozilla Foundation in the United States and/or other countries.

Unless otherwise noted, ™ indicates that the name is a trademark of, or licensed to, St. Jude Medical or one of its subsidiaries. ST. JUDE MEDICAL and the nine-squares symbol are trademarks and service marks of St. Jude Medical, Inc. and its related companies. © 2014 St. Jude Medical, Inc. All Rights Reserved.

SJM-MER-1114-0032 | This document is for U.S. use only.