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Your Communications Solution
Optimize Your Business Communicationswith Unified Communications Solution iPECS UCSiPECS UCS is a powerful multimedia collaboration and productivity enhancing tool exclusively designed for the small and medium sized business.
SMBs can experience the power of a Unified Communications solution without concerns over expense and business disruption by utilizing a single server architecture.
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Tools to enhance productivity and improve responsivenessCapture telephone numbers from web pages
and other documents for easy calling. Use
your local contacts or the company-wide con-
tacts in the UCS Server to place calls simply
and effectively. Enhanced Video Conference
brings together up to 6 parties in a collabo-
rative session, share documents and text,
conduct private presentations and cobrowse,
efficiently sharing information and reducing
decision making time. Presence, know your
party’s status so you can select the mode
best suited for your communications. Set ac-
tions in your schedules to change your pres-
ence automatically in Outlook appointments,
which can be imported and synchronized
with your UCS Client. Instant Messaging,
combine real-time and your-time for an effec-
tive communication tool. Group and individual
schedules, share schedules to inform others
of business activities, meetings etc., know
how and where to contact others.
Simple directory managementPrivate and shared directories are synchro-
nized with your contact management software
(Outlook, ACT!, Goldmine or Excel). The pri-
vate directory as well as the shared directo-
ries allow quick access to place calls, deliver
full contact information when receiving calls,
assign department, and are fully integrated
with other services of iPECS UCS. Managing
shared company schedules from UCS Server,
ensures that all client users stay updated.
Utilizing iPECS UCS services improves
your business productivity, and reduces the
response time to your business clients in
an easy to use, user customizable intuitive
graphical user interface. With the latest UCS
mobile client, your smartphone becomes
your interface to the UCS server and iPECS
expanding your communication horizon and
further improving productivity and reducing
your customer response time.
Easy to access and activateThe intuitive and consistent user interface
lets your employees quickly and easily adopt
UCS tools into their daily communications.
Registered users can activate their UCS
Client by downloading the client application
from UCS Server and can enjoy the enriched
communication experience delivered by
iPECS UCS. In addition, there is no need to
make a commitment for full scale deployment
from the beginning. Experience the full value
of iPECS UCS using the free demo license
available in all iPECS platforms. With the
free demo license, IT managers can easily
assemble a custom user experience. They
can then set-up a small scale pilot group to
make sure the solution meets your business
needs with everyday users.
Efficient investment and maxi-mize productivity by choosing between iPECS UCS Standard or Premium serveriPECS UCS provides both Standard and
Premium versions. The Standard server is
built into the iPECS UCP. As a built in service,
customers can save the costs for additional
H/W server & OS. Users can use video, In-
stant Message(IM), Audio Conference, Visual
Voice Mail(VVM), as well as voice calling all
on one platform.
As an external server, iPECS UCS Premium
provides additional and enhanced collabora-
tion features. With advanced features and
collaboration tools, employee’s productivity
will be greatly increased.
Although the servers are divided by Standard
and Premium, all features are designed for
various business sizes. Customers will realize
an efficient investment as they choose a type
that best fits their business situation.(Stand-
ard for SMB / Premium for Enterprise).
Business purpose secure UC solutionUnlike external Instant Messaging and
chat services, iPECS UCS provides these
services within a secured business solu-
tion. The ASCII code and minimum length of
password requirements can be changed and
applied to user logins. To prevent ID/Pass-
word fraud, the administrator can manage
user IDs in real-time. Message sessions are
only between registered iPECS users and
the company owned server maintains logs
and details of the communications. Messages
are encrypted and secured using the AES
(Advanced Encryption Solution) to protect
from intercept.
1. Main menu bar2. Message Status bar3. My Detail Information
4. Main Window for Presence, Phone, Logs and Call View5. Quick Call Control bar
iPECS UCS delivers tools to enhance productivity and
improve customer responsiveness in an affordable
package for SMB. Integrated with your iPECS platform,
iPECS UCS Clients access the rich voice services of the
iPECS and the wide range of video, text and graphical
collaboration and messaging services of the iPECS
UCS Server. Whether your business is brick and mortar
or virtual, iPECS addresses the communication needs
of today’s SMB and delivers the next generation in
communications technology.
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Intel Core i5 or higher(2,000 concurrent login)
Hardware Requirements 4GB
Minimum 1GB
100Mbps NIC
Operating System
Integrated Presence• Instant decision on reachability by status color following traffic signal• Save time and cost through real-time communications with people who are available for collaboration• Integrated DND setting is available for both the UCS client and phone at the same time
Instant Messaging, SMS and Note• Various chatting mode 1:1, 1:N, Ad-hoc, and Meet-me• Inviting others by drag & drop• Packet encryption by AES• Send and receive text message to other internal iPECS system or external SMS users• Leave a note for offline UCS user
Audio Conference• GUI Based Audio Conference Manager• Based on built-in audio conference system• Easy conference building by graphical user interface and drag & drop• Conference control features (Invite / Master change / Mute / Lock / Record)
Video Call• One-to-one video call from UCS Desktop and Mobile client• QCIF, CIF, 4CIF video resolution
Video Conference• Face to face conference, anytime and anywhere• Max. six party, and eight group video conference (Support only 1:1 on Mobile)• QCIF, CIF, 4CIF video resolution• Ad-hoc Conference• Meet-me conference and e-mail notification• Application sharing during conference• Remote monitoring, Still shot, Recording• Presentation mode(1:32)
Click call• Easy dialing through simple mouse dragging 1. Capturing numbers by mouse dragging 2. Call in the Quick Call Control Bar or the Call Assistance
Call Control• Call control on UCS Desktop client for incoming call on desktop phone• Most call control function can be executed by one click or drag & drop• Answer / Drop / Deny / Transfer / Hold / Park
Visual Voice Mail• Easy retrieval of voice mail through GUI• Automatic synchronization with UVM• Supporting both desktop and mobile clients
Outlook Synchronization• Synchronization with MS Outlook contact and schedule• Outlook schedule synchronization with or without UCS login• Contacts registered to Microsoft Outlook are synchronized to iPECS UCS users’ Private Directory• If Private option is activated, the schedule is not opened to the shared users from the iPECS UCS• Easy dialing on MS Outlook contact
Microsoft Exchange Server Integration• Simple schedule synchronization with Exchange Server• Option 1 : Integration with local MS Outlook client• Option 2 : Synchronization between Exchange server and UCS Server
Collaboration• File Send• Program sharing- Application : Share for documents, spreadsheets, presentations,and drawing in real time- Desktop : Share desktop screen with other UCS users• Web push : Share web page address with other UCS users• Whiteboard : Share drawings and free-form text
Intel Core2 Duo 2.8 or higher
Intel i3 or higher(Point-to-Point 4CIF Video call)
Intel i5 or higher(Multiparty Video call)
2GB(2GB required for 4CIF usage)
200MB
100/1000 Base T NIC
Windows XP / Vista / 7 or later
System Requirements UCS Desktop Client UCS Server
Windows Server 2008 SP2 or later
Windows Server 2008 R2 SP1 or later
Windows Server 2012 or later
Windows Server 2012 R2 or later
Call Popup & Memo Video Call & Conference
① Drag
② CallClick call
Tel +82-2-3777-1114
* Above features are dependent upon Standard or Premium version. For more details, refer to next page
CPU
RAM
HDD
LAN
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UCS MOBIlE ClIENT fOR ANDROID & iOSSpecification (Android)• Android Mobile Phone• Network : Wi-Fi, 3G & 4G• Front camera : For video call• LCD resolution : 800 X 480 (Recommended)• LCD mode : Landscape / Portrait• SD Card : For camera / gallery and package download• Android 4.0 or later• Up to 5 account user
Specification (iOS)• iPhone 4, iPhone 4S, iPhone 5• Network : Wi-Fi, 3G & 4G• iOS 6.0, iOS 7.0• Up to 5 account user
Presence• Same presence icon with UCS Desktop client• Phone, IM and video presence display• Phone : Busy, Idle, DND, CFWD• Video: Webcam status or mobile phone with cameras• Video and phone busy presence is not allowed to change manually.• Today’s message display and change• Associate Features(On Line / Off Line)• Select / Show Detail Info. / Filter Member• Member Management(Search / Delete / Move)
Call Control• Call Back / Call Through / Call Handover• IP Call based on Wi-Fi or 3G & 4G data• Conference call• Video call in CIF resolution (352x288)
Video call• Incoming / Outgoing call • Mute, Speaker phone• Video pause / Video start: stop and start sending video packet again
Instant Message / SMS / Note• Instant Message : Packet encryption by AES• P2P(1:1) or Ad-hoc(invite others during P2P IM) types• Option Menu : Show the list of attendees, add members, show main windows, close IM• SMS : Send and receive text message to other internal iPECS system users or external SMS users• Leave a note for offline UCS user
Visual Voice Mail(VVM)• Automatic synchronization with UVM• Non serial access to a message
Organization Chart• Only supported in Premium license• Expand/Collapse all and add new presence member from organization • Search the organization member
Additional features• Launching UC client automatically at device boot time• Supports Bluetooth headsets
Notification: Missed call, voice mail, SMS, leave a note, IM, incoming call
Options: Dialing rule, ring sound, login profiles, codec selection
iPECS UCS Mobile Client for Android & iOS
iPECS Desktop Client features Standard (Call Control) Standard Premium (Call Control) Premium
Supported System eMG800, UCP, eMG80 P2 CM5.5, eMG800, UCP, eMG80 P2
Presence O O O O
Presence registration 50 50 200 200
IM 1:1 1:1 1:N 1:N
Audio Call - O - O
Video Call - O - O
Click to call O O O O
Call Control O O O O
Visual Voice Mail* O O O O
Audio Conference Manager O O O O
Active Directory Synchronization - - O O
Outlook Synchronization Contact Contact Contact/Schedule Contact/Schedule
MS Exchange Integration - - O O
Organization chart - - O O
6-Party Video Conference - - - O
Collaboration - - O O
Ericsson-LG Enterprise Co., Ltd. (431-749) 77, Heungan-daero 81 beon-gil, Dongan-gu, Anyang-si, Gyeonggi-do, South Korea www.ericssonlg-enterprise.com | www.iPECS.com
© Ericsson-LG Enterprise Co., Ltd. 2015 Version 2.0
The content of this document is subject to revision without notice due to continued progress in methodology, design and manufacturing. Ericsson-LG Enterprise shall have no liability for any error or damage of any kind resulting from the use of this document
* Not supported on iPECS-CM
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