Operational Plan “Safeguarding the Basingstoke Canal

for the future”

Page 37

7

Item 7

Page 38

7

Contents

1. Operational Plan - Introduction

2. Prioritisation and Assessment Of Work

3. Monitoring and Performance

3.1. Key Results Indicators and Key Performance Indicators

Appendices

A = Revenue Work Plan

B = Capital Work Plan

C = Operational Policies

1 Operational Plan - Introduction

The Operational Plan sets out the management and operational objectives and medium term

project targets in a five year Work Programme (Appendices A & B). This Plan refers to a number

of other operational documents which set out operational procedures to ensure the safety of the

Canal users, the public and property. This plan also contains a set of operational policies for the

Canal which will be added to over time as these develop (Appendix C).

There are two main work programmes for the Basingstoke Canal, which are the Revenue Work

Programme and the Capital Work Programme. The Capital Work Programme is delivered directly

by the owning County Councils and supported by the Basingstoke Canal Authority (BCA). The

Revenue Work Programme focuses on the work of the Basingstoke Canal Authority, the Ranger

staff, volunteers and contractors.

Sitting alongside these (but not included in this document) are also work programmes for the

Visitor Services team and the Finance and Administration team.

The work for all these plans derives mainly from the following sources;

Extensive Inspections Regime (as outlined in the Asset Management Plan)

Planned works from other Canal plans such as the Conservation Plan, Emergency Plan,

Asset Plan, Business Plan

Direct correspondence from members of the public

Canal user groups meetings (recorded in minutes/actions of meetings)

Canal staff & staff Valuing Performance Appraisals

The work is also influenced by the following Acts, Legislation and policy;

Policy from Hampshire County Council (HCC) such as Health & Safety, Waste, Transport,

Finance, Trees

Governing Acts such as Byelaws,National Parks & Access to the Countryside, Canal Act

Other policy from Environment Agency, Natural England (SSSI),

Local Authority Planning (Conservation Planning Area)

Page 39

7

2 Prioritisation and Assessment of Work

Work is assessed for its priority and allocated appropriately. Factors taken into consideration are;

immediate risk to members of the public

likely cost

required timescale of works to start and length of work

what time of year work would need to be completed

staff or contractor requirements

the procurement process that would be required

operational policies

Different inspections have a different priority system appropriate to the asset; many of these are

based on the Canal and River Trust’s inspection regime and Asset Inspection Protocols (See

Asset Management Plan).

Asset related work is recorded, where appropriate, into the Asset Geodatabase and allocated

priority. Other works are put straight into the revenue work programme or issued immediately for

attention.

When larger structural works are completed these are then recorded as completed in the Asset

Geodatabase to complete the recording loop. Day to day recording of work is via a diary in the

Canal Centre office.

Improvement projects are often identified but unless these have a direct benefit for improving a

risk issue then these are kept as a wish list (GIS Layer held by strategic manager) until funding

may become available. The other factor that might change this is if the project has a potential

revenue income benefit, in which case a business plan may be drawn up and presented to JMC

for consideration.

3 Monitoring and Performance The Key Results Indicators (KRI’s) aid Members and Senior Managers in assessing how the well

the BCA are doing in achieving their targets and goals.

The Strategy gives the Partnership an overarching mission of “Safeguarding the Basingstoke

Canal for the future”

It draws on the Strategy & Vision, Asset Management Plan and Conservation Management Plan to

arrive at a set of seven Strategic Priorities for the Canal. These cover accessibility and safety for

all users (on and off water), economy, environment, water strategy, community engagement and

heritage.

A dash-board of 10 Key Results Indicators are then used to demonstrate performance for

managers and Members. These will be fed through many more Key Performance Indicators which

will be based on the actions and priorities contained in the underpinning delivery level plans. This

system mirrors closely that used by Canal and Rivers Trust (C&RT).

Page 40

7

3.1 Performance will be communicated using the Key Results Indicators (taken from Canal Strategy, ‘V’ numbers refer to items in Vision) and monitored with Key Performance Indicators See Links below (double click to open in either Excel or PDF)

(NOTE: Oct 2016 - The spreadsheet shows the KPI’s and KRI’s and the banding of the RAG status for each. This will not be shown in future and is only for information in initially agreeing this document. These will later be hidden and a simple Red, Amber or Green will be shown instead) Each plan contains a series of actions which in the main, lend themselves only to subjective assessment of progress prior to completion. Progress against these actions will be monitored using a traffic light system. These plan actions will be used to inform the Key Results Indicators. The Operational Plan will be a compilation of the annual actions or longer term projects from each of the main plans setting out priority, key resources and timescales for each of the actions, and as such will be a dynamic document. Appendices

A = Revenue Work Plan

B = Capital Work Plan

C = Operational Policies

Basingstoke Canal KPI table 2016.xlsx

Basingstoke Canal KPI table 2016.pdf

Page 41

7

Appendix A Revenue Work Programme 16/17

Page 42

7

Page 43

7

Page 44

7

Appendix B Capital Work Programme

Jo

b R

efe

ren

ce

Project Pro

jec

t C

od

e

Pri

ori

ty

Re

sp

on

sib

ilit

y

Wo

rks

allo

ca

ted

Re

oc

cu

rrin

g?

Fre

qu

en

cy

Job Source Equipment 01

-Ap

r-1

4

01

-Ma

y-1

4

01

-Ju

n-1

4

01

-Ju

l-1

4

01

-Au

g-1

4

01

-Se

p-1

4

01

-Oc

t-1

4

01

-No

v-1

4

01

-De

c-1

4

01

-Ja

n-1

5

01

-Fe

b-1

5

01

-Ma

r-1

5

01

-Ap

r-1

5

01

-Ma

y-1

5

01

-Ju

n-1

5

01

-Ju

l-1

5

01

-Au

g-1

5

01

-Se

p-1

5

01

-Oc

t-1

5

01

-No

v-1

5

01

-De

c-1

5

01

-Ja

n-1

6

01

-Fe

b-1

6

01

-Ma

r-1

6

01

-Ap

r-1

6

01

-Ma

y-1

6

01

-Ju

n-1

6

Ju

l-1

6

Au

16

Se

p-1

6

Oc

t-1

6

No

v-1

6

De

c-1

6

Ja

n-1

7

Fe

b-1

7

Ma

r-1

7

C01

Embankment repairs: (Emankment 66-68 - Ash Embankment)** (SCC to also

undertake works on HCC side of same embankment as part of one scheme E 1SCC Complete N N/A PI

C02

Embankment repairs: (Embankment 125 - Step Bridge)** [Engineering inspection

found that soft bank works completed in 2009 are adequate - no further work

required] E1

SCC Complete N N/A PI

C03 HV cable duct culvert below lock 26 - leakage and headwalls (culvert 17) CVT 1 SCC S&S Energy / MoD N N/A PI

C04

Mytchett Lake Embankment (Embankment 74) - contingencies from Reservoirs Act

improvements** [Additional works not required by ARPE - final report only] E 1SCC Complete N N/A Reservoir Inspecting Engineer

C05 Purchase of emergency equipment* R 1SCC / HCC JT / FS N N/A Risk Improvement programme

C06 Redway Cottage culvert leakage (culvert 8) [Fixed by Ranger team] LK 1 SCC Ranger team N N/A PI

C07 Rive Ditch - Woking Culvert (culvert 5) - replacement** CVT 1 SCC Engineers / contractor N N/A PI

C53 Principle Inspection of Whitewater Aqueduct** CVT 1 HCC Engineers / contractor N N/A AMP programme

C54 Culvert repair: Barley Mow culvert (pipe cracked under Canal)** C.L001053.01 CVT 1 HCC Engineers / contractor N N/A PI

C55 Crookham Embankment (resolve leaking issues)** E 1 HCC Contractor N N/A LI

C56 Culvert repair: Tundry Bank Culvert (deformed brick arch)** C.L001053.01 CVT 1 HCC Contractor N N/A PI

C57 Eastrop House Embankment leak LK 1 HCC Contractor N N/A LI / emergecny repairs

C08 Weir crest replacement - Ash Embankment Weir W 2 SCC Complete N N/A LI

C10 Backlog of tree maintenace following tree survey (Surrey) T 2 SCC FS / Contractor N N/A PI

C11 Bypass channels rebuild Locks 19 & 20** L 2 SCC Engineers N N/A PI

C12 Embankment repairs: (Embankment 76 - Frimley Lodge Park)** E 2 SCC Complete N N/A PI

C13 Embankment repairs: (Embankment 77 - Canal Centre)** E 2 SCC Complete N N/A PI

C14 Hermitage weir replacement of brickwork and add sluice.** W 2 SCC Complete N N/A LI

C15 Invest in Telemetry R 2SCC / HCC

JT / FS / JG / Society

Volunteers / Contractor N N/A Risk Improvement programme

C16 Lock 10 - purchase of new gates L 2 SCC Complete N N/A PI / AMP programme

C17 Lock 12 - structural repairs (replace bypass, repoint chamber) L 2 SCC Engineers N N/A PI

C18 Lock 17 - structural repairs (replace upper wing walls) L 2 SCC Engineers N N/A PI

C19 Lock 5 - Lower wing wall replacement L 2 SCC Contractor N N/A PI

C20 Purchase of mini-tractor* V 2SCC / HCC Complete N N/A

LI / public compaints /

Conservation SG

C21

Sluice upgrade to Horsell Sluice [currently inoperable] (culvert 6) - the only sluice on

Woking Pound ** W 2SCC Ranger team N N/A PI

C22 Flood risk assessment for works to weirs at Wilderness, Hosell and Hermitage 2 SCC JT N N/A

C23 Towpath reinstatement - repairing erosion (Surrey) TP 2 SCC JT / Engineers / JG / N N/A LI

C58

Dogmersfield Landslip ** (Original code was WBS C.L000973.01 replacement

code is C.L001051.01) C 2 HCC Engineers N N/A Emergency repairs

C59

Embankment repairs: Ash Embankment West (65) ** (works to be carried out as

part of associated SCC scheme and recharged to HCC) E 2 HCC Contractor N N/A PI

C60 Embankment repairs: Chaltons (22) ** E 2 HCC N N/A PI

C61

Flood risk assessment for flood risk avoidance (required ahead of increasing weir

capacity or new weirs / sluices)** 2 HCC N N/A

C62 Swan cutting dredging ** C 2 HCC Engineers N N/A PI

C63 Swan cutting towpath repair ** (WBS CL001060.01) C 2 HCC Contractor N N/A PI / LI / emergency repairs

C64 Towpath reinstatement - repairing errosion TP 2 HCC Contractor N N/A LI

C65 Zebon copse swing bridge refurbishment** BDG 2 HCC Structures N N/A Public complaints

C68 Culvert repair: Wilks Water Culvert (resolve leaks)** C.L001053.01 CVT 2 HCC Engineers / contractor N N/A PI

C69 Backlog of tree maintenace following tree survey (Hampshire) T 2 HCC Contractor N N/A PI

C88 Lock 21 - solve leak around t/s upper wing wall L 2 SCC Engineer / contractor N N/A BCA

C09 Ash wharf re-pile £1000/m** E 3 SCC Engineers N N/A PI

C24 Automatic stopgates Ash Aquaeduct R 3 SCC N N/A Test exercises

C25 Automation of wilderness weir** W 3 SCC N N/A BCA

C26 Dredging £50k/km -£70K/km CL 3 SCC JT N N/A Public complaints

C27 Full channel survey (incl depth & siltation) * I 3SCC / HCC JT / Consultant N N/A

Public complaints / AMP

programme

C29 Lock 10 - investigate / repair leaking old paddle L 3 SCC Contractor N N/A Emergency repairs

C30 Lock 13 - structural repairs** L 3 SCC Contractor N N/A PI

C31 Lock 14 - structural repairs** L 3 SCC Contractor N N/A PI

C32

Lock 15 - structural repairs (pointing, voiding under wingwall, replace bypass

pipe)** L 3SCC Contractor N N/A PI

C33 Lock 16 - structural repairs (pointing)** L 3 SCC Contractor N N/A PI

C34 Lock 20 - solve leak around o/s upper wing wall L 3 SCC Contractor N N/A PI

C35 Lock 22 - structural repairs (leak behind wing wall / pointing)** L 3 SCC Contractor N N/A PI

C36 Lock 23 - structural repairs (pointing, replace upper o/s wingwall)** L 3 SCC Contractor N N/A PI

C37 Lock 27 - structural repairs (upper t/s wingwall, bypass channel)** L 3 SCC Contractor N N/A PI

C38 Lock 4 - structural repairs (bypass)** L 3 SCC Contractor N N/A PI

C39 Purchase new improved hydraulic system for dredger* CL 3 SCC / HCC Society volunteers N N/A Equipment failure

2014/15 2015/16 2016/17

Page 45

7

C40 Repairs and security improvemnets at Deepcut Depot P 3SCC N N/A

Property inspection / Risk

Improvement programme

C41

Scotland Bridge Road car park improvement (may have contribution from SCC

Estates) CP 3SCC Engineer N N/A Property inspection

C42 Stop gate at Mytchett Place Road bridge** R 3 SCC N N/A BCA

C43 10 year overhaul of backpumping equipment I 3 SCC Society volunteers N N/A AMP programme

C66

Culvert repair: Broadoak culvert (pipe downstream of Canal collapsed)**

C.L001053.01 CVT 3 HCC Engineers / contractor N N/A PI

C67

Culvert repair: Farnborough Road Weir (pipe cracked downstream of weir)**

C.L001053.01 CVT 3 HCC Engineers / contractor N N/A PI

C70 North Warnborough add weir to sluice & renew downstream pipework W 3 HCC Contractor N N/A LI / emergecny repairs

C71

Automatic stopgates Ash Aquaeduct * [Cut from programme due to

Dogmersfield Landslip] R 3 HCC N N/A

BCA / Risk Improvement

programme

C76 New weir / sluice at Crookham (location tbc)** W 3 HCC N N/A Risk Improvement programme

C77 Reading Road Weir enlargement and add sluice W 3 HCC N N/A Risk Improvement programme

C80

Culvert repir: Double Bridge culvert (pipe cracked downstream of Canal)**

C.L001053.01 CVT 3 HCC Landowner N N/A PI

C28 Installation of stop plank grooves at Chertsey Road bridge** R 4SCC N N/A Risk Improvement programme

C44 Brookwood to Great Bottom flash path re-surface TP 4 SCC N N/A BCA

C45 Build new footbridge over hermitage pound to avoid road bridge crossing** TP 4SCC N N/A

Cycle Woking / SCC

Highways

C46 Lower lock stop plank grooves L 4 SCC N N/A BCA

C47 Upgrade all paddles with new frames and plastic L 4 SCC N N/A BCA

C48 Signage works - Information / Navigation VS 4 SCC Ranger team N N/A BCA

C49

Work to install iron quoins on lock gates to help prevent leakage £1,500/pair of

gates L 4SCC N N/A BCA

C72 Hard bank boat moorings (permament moorings) M 4 HCC N N/A Long term strategy

C73 Hard bank boat moorings (visitor moorings): Fox & Hounds M 4 HCC N N/A BCA

C74 Hard bank boat moorings (visitor moorings): Reading Road M 4 HCC N N/A BCA

C75 Increase capacity of bypass at Ash Lock W 4 HCC N N/A Water Strategy Group

C78

Stop plank grooves (location tbc - depending on flood risk assesment)** [Cut from

programme due to Dogmersfield Landslip] R 4 HCC N N/A Risk Improvement programme

C79

Stop plank grooves (location tbc - depending on flood risk assesment)**[Cut from

programme due to Dogmersfield Landslip] R 4 HCC N N/A Risk Improvement programme

C81 Culvert repir: Dunley's Hill Feeder (pipe cracked upstream of Canal) C.L001053.01 CVT 4 HCC N N/A PI

C83 Dredging £50k/km -£70K/km CL 4 HCC N N/A

Public complaints / AMP

programme

C84 Hard bank boat moorings (visitor moorings): Farnborough Road M 4 HCC N N/A Long term strategy

C86 Signage works - Information / Navigation VS 4 HCC N N/A BCA

C89 Install second lock ladder in lock chambers 1-28 L 4 SCC N N/A CRT asset inspection protocol

C90 Install second lock ladder in lock 29 chamber L 4 HCC N N/A CRT asset inspection protocol

C50 Hard surfacing of all urban lock tops L 5 SCC N N/A BCA

C51 Signage works - Interpretation Panels VS 5 SCC N N/A BCA

C52 LSTF grant for Woking towpath works TP/VS 5 SCC N N/A SCC partial grant funding

C82 Ash Lock - feasibility study P 5 HCC N N/A Long term strategy

C85 Hatchwood Farm - mooring basin P 5 HCC N N/A Long term strategy

C87 Signage works - Interpretation Panels VS 5 HCC N N/A BCA

Page 46

7

Appendix C Operational Policies (To be added to as created)

Area Of Work Policy Ref No. Policy Name & E-link Brief Description

Operational Op1 Managed Navigation

Managed Navigation Policy.docx

A description of how the locks are managed to preserve water to extend the boating season as long as possible

Op2 Weir/Water level protocols (see link below)

Day to day procedure for managing the operation of weirs and sluices

Op3 Severe weather

protocols

emergency weir protocols and severe weather.docx

Procedures for operation of Locks, weirs and sluices during severe weather

Asset & Estate Management

AE1 Garden Licence Procedure

Garden licence enquiry form_(HF000010452813).docx

Garden Licence Procedure for the Basingstoke Canal Authority Flow chart_(HF000010631915).docx

Office procedure to deal with a garden licence enquiry

Canal Users C1 Unpowered Boat Policy

Unpowered boat Policy- v3_(HF000011105307).pdf

Canal policy on all unpowered craft and their use of the canal

C2 Minimum Standards for Navigation

Minimum requirements for boat navigation of the canal

C3 Minimum Standards for Licencing (being drafted)

Minimum standards for licencing of boats on the canal

C4 Boaters Information

Boating Information Pack 2016_(HF000011102636).pdf

A pack containing a large amount of useful information for boaters visiting and using the canal

Page 47

7

C5 Boater terms and conditions

Boating Terms And Conditions 2016 v.2_(HF000010934571).doc

Terms and conditions for boaters using the canal that all powered boaters sign up to when buying a licence for the canal.

C6 Debtors Policy

Boating Debtors Policy 2016_(HF000010934601).doc

Policy and procedure for non payment of fees

Page 48

7