operational excellence: a strategic enterprise enabler
TRANSCRIPT
Operational Excellence: A Strategic Enterprise Enabler
Razwan Chaudary Saudi Aramco Organizational Consuting Dept. (OCD) Lean Six Sigma Division
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OE equips you to respond to the future…
“The best way to predict the future is… to create it.” Peter Drucker
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Behavior principles impact business outcomes
Principle Categories:
1. Divine guidance to promote:
Equity and justice
2. Universal natural laws based upon reason and
experience to promote:
Execution efficiency & performance
The closer our actual behavior align with our ideals… the greater the likelihood of predicting desired results
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Planning your roadmap for successful business outcomes
• Identify critical few measurable strategic value drivers or ‘Breakthrough’ goals
• Align and enable the enterprise towards value creation
• Measure performance at all levels
Six Sigma Philosophy lesson 101 You can’t manage what you can’t measure…
+ If you can’t measure it, you don’t know it
+ If you don’t know it, you can’t control it.
+ If you can’t control it, you are at the mercy of chance!!!
= unpredictable outcomes
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Designing your OE framework to deliver your ‘strategic breakthrough goals’
‘X’ Matrix
Ref: Philip Holt
Strategic Objectives Achieved
Standardize Breakthrough objectives into daily Mgt
when achieved
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Establishing clear connection between culture, behavior, systems and results
Leadership Behaviors
OE Framework
Ref:Shigeo Shingo
Ref: R.Chaudary
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Cascading Goals (Hoshin Kanri) Performance Reviews
Ref: Hoshin Kanri Model
Cascading goals and managing towards a ‘high performance culture’
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Bringing it all together and sustainability
Sustainability Active Strategy
Ref: Covidien’s OpEx Management Framework
Ref:Shigeo Shingo
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Being able to predict the future…
…allows you to change
before you need to (Jack Welch)
