opentouch™ suite for the smb system/alcatel-lucent... · wireline phones 8 series ip touch and 9...

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OPENTOUCH™ SUITE FOR THE SMB Address all your communication and data needs

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Page 1: OPENTOUCH™ SUITE FOR THE SMB System/Alcatel-Lucent... · WIRELINE PHONES 8 Series IP Touch and 9 Series Digital phones Terminals for professional IP or digital telephony • Adjustable

OPENTOUCH™ SUITE FOR THE SMBAddressallyourcommunicationanddataneeds

Page 2: OPENTOUCH™ SUITE FOR THE SMB System/Alcatel-Lucent... · WIRELINE PHONES 8 Series IP Touch and 9 Series Digital phones Terminals for professional IP or digital telephony • Adjustable

POWERFUL COMMUNICATION SERVER

OmniPCX Office Rich Communication Edition (RCE)Flexible communication server for small and medium- sized enterprises

OmniPCX Office RCE Compact• Wall-mountedcabinet• Fanlessdesign• For6to18digital/analogusers• Forupto200IPusers

19-inch cabinet

Modulardesignforoptimalex-pandability:

OmniPCX Office RCE Small• CPUslot+2universalslotsOmniPCX Office RCE Medium

• CPUslot+5universalslots

OmniPCX Office RCE Large• CPUslot+8slots(4areuniversal)

Allplatformsareequippedwithahigh-performancePowerCPUand16VoIPchannels,aswellasa2-GBmemorycard.Onlyaharddiskisrequiredformorethan30hoursvoicemailcapacityandaCallCenterstatisticmodule.

Features directly embedded• Personalassistant• 10minutescustomizedmusiconholdand4systemlanguages

• Voicemailandusermailboxgreetingwith2portsand60minutesofvoicemailstorage

• 4VoIPchannellicenses• 200PIMphonybasicuserlicenses

Additional options• AutomatedAttendant(AA),MultipleAA(MLAA)

• SIPandCTIOpenness• SIPtrunking

OmniPCXOfficeRCECompact

OmniPCXOfficeRCESmall

OmniPCXOfficeRCEMedium

OmniPCXOfficeRCELarge

Page 3: OPENTOUCH™ SUITE FOR THE SMB System/Alcatel-Lucent... · WIRELINE PHONES 8 Series IP Touch and 9 Series Digital phones Terminals for professional IP or digital telephony • Adjustable

EFFICIENT COMMUNICATIONS AND MOBILITY

Off-Site Mobility

One-number services• Makethemobilephoneanofficeextension

• Improveaccessibilitythroughasinglebusinessnumber

• Workonanymobilephone

My IC Mobile for iPhone and for Android

• Dedicatedclientsforbothdevices• AvailablefordownloadfromAppleStoreandGooglePlayApplicationStore

• Forwardingoptions,featuresinconversation,call-by-name,contactlist,visualvoicemail,calllog

• Onephone,onenumberandonevoicemail,on-siteoroff-site

• Getaccesstothecorporatedirectory,communicationlogandcontactlisttosetupyourcalls

Efficient Welcome

My IC Web for Office • Aweb-basedsolutionforcallhandling,whichcanbeusedwithastandardbrowser

• Anyphonecanbeusedasanextension

• Optimalforuseoff-siteorathome

PIMphony• Yourpersonalcommunicationmanager

• IncomingandoutgoingcallscanbecontrolledfromaWindowsPCclient

• Programmablesoftkeysforinstantoutgoingcalls

• AvailableinBasic,Pro,TeamandAttendantversionsandasastandaloneIPsoftphone

Intelligent call distribution• Professionalgreetingandincreaseincustomersatisfaction

• Upto8groupsand32activeagents

• PCapplicationstosupportcallhandling:AgentAssistant,SupervisorConsole,StatisticManager

MyICMobileforiPhone

MyICMobileforAndroid

MyICWebforOffice

SupervisorConsole

PIMphonyTeam

Feature-rich applications for improved call-handlingCommunication solutions to increase productivity and keep you connected to your business anytime, anywhere

Page 4: OPENTOUCH™ SUITE FOR THE SMB System/Alcatel-Lucent... · WIRELINE PHONES 8 Series IP Touch and 9 Series Digital phones Terminals for professional IP or digital telephony • Adjustable

WIRELINE PHONES

8 Series IP Touch and 9 Series Digital phonesTerminals for professional IP or digital telephony

• Adjustablegraphicaldisplay,IPTouch4068withcolordisplay

• 1x20characterdisplay(IPTouch4008,IPTouch4018anddigitalphone4019)

• Alphabetickeyboard,call-by-name• Directaccesstodirectory,tomailbox

• Hands-free(4019onlyopenlistening),loudspeaker,mutekey

• Redialkey• Programmablesoft-keys

Special features of the 8 Series IP Touch:

• Localandexternalpowersupply• AdditionalEthernetportwithswitchtoconnectaPCbehindaphone(excepton4008)

• Quality-of-Service(QoS):Layer2/Layer3-QoS

• Ethernetconnectivity:GigabitEthernet(4028/4038/4068)andFastEthernet(4018)

• Wide-bandcomforthandset(exceptfor4008and4019)

OmniTouch 8082 My IC Phone The smartphone for your desk

• 7-inchscreenwithgraphicaldisplay

• Capacitivetouch-screen• Individuallycustomizableuserinterface

• Wide-bandaudioquality• Bluetoothhandset• PoweroverEthernet• Lowerpowerconsumption

Conferencing Phone Plug-and-play audio conferencing

OmniTouch 4135 IP Conference Phone

• ASIP-basedconferencingphonewithupto4simultaneousconnections

4038/40394068 4028/4029 4018/4019 4008

Page 5: OPENTOUCH™ SUITE FOR THE SMB System/Alcatel-Lucent... · WIRELINE PHONES 8 Series IP Touch and 9 Series Digital phones Terminals for professional IP or digital telephony • Adjustable

WIRELESS PHONES

DECT HandsetsFor mobile communication within the company

400 DECT / 3OOEX DECT Handset• Headsetconnector• Colordisplay• 300EXdesignedforspecificenvironments

500 DECT Handset• Bluetooth-capable,IP54-compliant• Alarm/locatorfunction(alarmserverrequired)

8232 DECT Handset• Colordisplay• Headsetconnector• Mini-USBportonthechargingcradle

Voice over WLAN phonesMobile voice communication over wireless LAN

OmniTouch 8118 WLAN Handset• Blackandwhitedisplay• Vibratemode• Headsetconnector

OmniTouch 8128 WLAN Handset

Allthe8118featuresplus…• Push-to-talkfeature• Colordisplay• Hands-free

500DECT400DECT/300EXDECT

8232DECT OmniTouch8118

OmniTouch8128

Page 6: OPENTOUCH™ SUITE FOR THE SMB System/Alcatel-Lucent... · WIRELINE PHONES 8 Series IP Touch and 9 Series Digital phones Terminals for professional IP or digital telephony • Adjustable

ContactyourAlcatel-LucentresellertofindoutmoreaboutOpenTouch™SuiteforSMB.

www.alcatel-lucent.comAlcatel,Lucent,Alcatel-LucentandtheAlcatel-LucentlogoaretrademarksofAlcatel-Lucent.Allothertrademarksarethepropertyoftheirrespectiveowners.Theinformationpresentedissubjecttochangewithoutnotice.Alcatel-Lucentassumesnoresponsibilityforinaccuraciescontainedherein.Photos:Alcatel-Lucent.Copyright©2012Alcatel-Lucent.Allrightsreserved.2012044471