openlearn - management & leadership training services
TRANSCRIPT
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7/29/2019 OpenLearn - Management & Leadership Training Services
1/2Hepyrljct ?7;8" K`` _ljcts _fsfrvfi" Ycf Blbf Nl`f Nkbkjfnfbt Hebsu`tlbj Jreupwww"blbfnl`fhe"hen
Krf yeu hendertko`fwcfrf yeu krf bew5@fkrb tcf sal``sbffifi te jrew yeur ouslbfss"
Xal``s der
Nkbkjfnfbt
Xal``s der
@fkifrsclp
Erjkblzktlebk` Xtruhturf $ Hu`turf Ifk`lbj wltc Herperktf Fkrtcqukafs $ Yurou`fbt Fhebenlfs
Wrfpkrlbj der O`kha Xwkb Fvfbts
Iybknlh Ouslbfss Xtrktfjlfs
Yurbkreubi Nkbkjfnfbt $ Hckbjf Nkbkjfnfbt
Ifvf`eplbj Xustklbko`f Ouslbfss Wrkhtlhfs
Wfep`f, W`kbft, Wret . 8W Xe`utlebs te Ouslbfss Hck``fbjfs
Yypfs $ Xtrfbjtcs ed @fkifrsclp Xty`fs
Ffhtlvf Hennublhktleb Xal``s $ Nfsskjf If`lvfry
@fkilbj Cljc Lnpkht Yfkns $ Zl`i Iuhas
Henpebfbts ed Ffhtlvf Yfknwera $ NetlvktlebXckplbj @fkifrsclp Yceujct Wrehfssfs
Lbilvliuk` Ofckvleurs, Kttltuifs, $ @fkrblbj
Jreup Ofckvleur, Wewfr, $ We`ltlhs
Lnpkht ed Wfrsebk`lty eb Wfrdernkbhf
Meo Ifsljb, Yksas, Wremfhts, $ _fseurhf K``ehktleb
Fnetlebk` Lbtf``ljfbhf $ Ffhtlvf Nkbkjfnfbt
Nkbkjfnfbt Xty`fs
Wremfht Nkbkjfnfbt $ Epfrktlebs Nkbkjfnfbt
Ifk`lbj wltc Heblht, Yfkn Iybknlhs, $ Xtrfss
Hennublhktleb $ Lbdernktleb D`ews wltclb Erjkblzktleb
Yfhcbe`ejy Lbtfjrktleb der Nkbkjfnfbt
BLBF NN k b kj f n f b t H e b s
W`kb" Xe`vf" Jrew"
epfbYN
fxp`erf yeur petfbtlk`"
`fkrb Nkbkjfnfbt
Yrklblbj
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7/29/2019 OpenLearn - Management & Leadership Training Services
2/2Hepyrljct ?7;8" K`` _ljcts _fsfrvfi" Ycf Blbf Nl`f Nkbkjfnfbt Hebsu`tlbj Jreup
Nkbkjfnfbt
Yrklblbj
Ycls trklblbj ls kb lbtreiuhtleb te erjkblzktlebk` ofckvler kbi dehusfs eb cew nkbkjfnfbt `fvf` khtlebs, ofckvleurs, kbi ifhlslebs lnpkht
tcf ofckvleurs kbi pfrdernkbhf ed erjkblzktlebk` tfkn struhturfs" Wkrtlhlpkbts wl`` `fkrb cew ubifrstkbilbj tcf psyhce`ejlhk` hebiltleblbj edetcfrstcflr vk`ufs, bffis, wkbts, hendert, kbi oeubikrlfshkb fbckbhf yeur kol`lty ks k nkbkjfr te netlvktf, if`fjktf, rfse`vf heblhts,
kbi lnprevf tfkn pfrdernkbhf"
Xtruhturf
Ycf nkbkjfnfbt trklblbj prevlifi oy Blbf Nl`f Nkbkjfnfbt Hebsu`tlbj krf spfhlhk``y tkl`erfi te yeur henpkbys bffis" Eur kpprekhc ls
te lbherperktf ks nkby ed tcf rfk` sltuktlebs kbi hck``fbjfs tckt yeur ouslbfss dkhfs kbi te ifvf`ep tcf lbtfrbk` sal``s kbi hkpkol`ltlfs lb erifr
te dkhf tcfn cfki.eb" Eur heursfs krf nfkbt te of fbjkjlbj, lbtfrkhtlvf, wcl`f fxpeslbj bfw lbiustry trfbis kbi tfkhclbj dubiknfbtk`s"
Zf fnp`ey tcf hksf nftceite p`khf pkrtlhlpkbts lb sltuktlebs wcfrf tcfy krf rfqulrfi te ilrfht`y kpp`y `fkrblbjs . se`vlbj lbiustry rf`fvkbt
preo`fns kbi bilbj pkrk``f`s te tcf lbtfrbk` hck``fbjfs dkhfi" Wkrtlhlpkbts krf supp`lfi wltc heursf betfs, eb`lbf prfsfbtktlebs, kbi wl```fkvf wltc kb fnpewfrfi sfbsf ed netlvktleb te irlvf tcflr henpkby lb tcf rljct ilrfhtleb"
BLBF NN k b kj f n f b t H e b s
Heursf
Jek`s Kpp`ylbj huttlbj.fijf tfkn nkbkjfnfbt sal``s, kbi tfhcblqufs tckt if`lvfr kstlbj rfsu`ts"
Hrfktlbj kb ubifrstkbilbj ed tcf psyhce`ejlhk` irlvfrs rfspebslo`f der lbufbhlbj netlvktleb"
Oul`ilbj tee`s der lbstl``lbj k hu`turf oksfi eb trust kbi pkrtbfrsclps"
Lnprevlbj nkbkjfnfbt sty`f kbi hkpkol`ltlfs tcreujc tcf kpp`lhktleb ed fnetlebk` lbtf``ljfbhf rf`ktfi psyhce`ejlhk`
tfhcblqufs"
Hrfktlbj hennublhktleb pktcwkys tckt wl`` lnprevf tcf euthenf ed if`fjktleb, kbi heblht rfse`utleb shfbkrles"
Ifvf`eplbj sal``s tckt wl`` lnprevf henpkby hu`turf, kbi irlvf fkifrsclp iurlbj tlnfs ed hckbjf"
epfbYN
fxp`erf yeur petfbtlk`"
`fkrb