open doors - north west, summer 2012

Apprenticeships cAreers Jobs trAining A-LeveLs coLLege Uni

open D

oors The Regional Training ProspectusIssue 4 | N

orth West Edition | Sum

mer 2012

north West eDition issue 4 - Summer 2012ISSN: 2046-6552

Were changing......follow

us on twitter @

opendoorsmedia for new

s!

Get careers o to a great start.New BPP Apprenticeships.

Apprenticeships with BPP are designed to accelerate careers and businesses, whilst equipping people with the real-world skills and knowledge to fl ourish from day one.

We o er innovative and continuously updated curricula as well as fl exibility on how, when and where to train to balance work responsibility with study.

BPP Apprenticeships include:AccountingBusiness and AdministrationCustomer ServicePayrollLeading and Management

Learn how BPP can accelerate you or your business towards an ideal training solution.

Call: 0845 485 1770 (London & Croydon) 0845 485 1771 (rest of the UK) Visit: bpp.com/apprenticeships

YOUR AMBITION REALISED.

Hello, were open Doors...

Open Doors Summer 2012 - North West edition

Open Doors The Regional Training Prospectus is published by Open Doors Media Ltd 2012.

ISSN: 2046-6552All material is copyrighted both written and illustrated. Reproduction in part or whole is strictly forbidden without the written permission of the publisher. All images and information is collated from extensive research and along with advertisements is published in good faith. Although the author and publisher have made every effort to ensure that the information in this publication was correct at press time, the author and publisher do not assume and hereby disclaim any liability to any party for any loss, damage, or disruption caused by errors or omissions, whether such errors or omissions result from negligence, accident, or any other cause.

Publisher Karl [email protected]

Editor Stan [email protected]

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To contact us:01765 694120 | [email protected]

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feel free to put a link to our website www.opendoorsmedia.co.uk on your schools resources web pages or intranet

... and this is our Regional Training Prospectus, here to help you decide what to do next.

2012 is an exciting Olympic year! But its doubly exciting for school leavers like you, as you take that next step towards your dream career.

Whether you want to start earning qualifications and money with an Apprenticeship, get a taste of the working world with employer funded study, carry on learning at sixth form or college, or go to university, this Regional Training Prospectus will help you make the right decisions and choices.

In this issue we will profile some of the biggest sectors in your region and explain how to take the first step to a career in the ones that interest you. Well also explore employment trends in your area and take a look at some remarkable true stories of young people who have had success after leaving school. Theres a lot to sort out before September so well give you a guide to all of the confusing qualifications out there and will answer some of the most common questions or concerns you might have too.

the future is in your hands ... right here in this prospectus. so turn the page and lets get started!

QR Codes A QR (Quick Response) Code is a smart way to head straight to interesting websites, lots of colleges and providers have one, and using them couldnt be simpler. All you have to do is download a QR Code reader app for your smartphone. Then launch the app, hover your phone over the code, and your phone will take you straight to the website you need. Give it a try with Open Doors Medias very own code now!

Throughout this Prospectus, youll see lots of facts and figures about our region and its sectors. We get them from the Office for National Statistics, various Sector Skills Councils and industry experts. Its all official stuff, theres no Wikipedia where were involved!

Get careers o to a great start.New BPP Apprenticeships.

Apprenticeships with BPP are designed to accelerate careers and businesses, whilst equipping people with the real-world skills and knowledge to fl ourish from day one.

We o er innovative and continuously updated curricula as well as fl exibility on how, when and where to train to balance work responsibility with study.

BPP Apprenticeships include:AccountingBusiness and AdministrationCustomer ServicePayrollLeading and Management

Learn how BPP can accelerate you or your business towards an ideal training solution.

Call: 0845 485 1770 (London & Croydon) 0845 485 1771 (rest of the UK) Visit: bpp.com/apprenticeships

YOUR AMBITION REALISED.

www.opendoorsmedia.co.uk

03

the intro bits

07 sCHool leAVers proBleM pAGe Make sure youre ready to leave school, take a look at some of the problems you might face

10 QUAlIFICAtIons tABle See how different qualifications add up, and how they compare

12 lIFe storIes Past and present students tell us all about their experiences and how they succeeded

17 Motor VeHICle seCtor Love cars? There are lots of careers on offer

21 trAVel & HospItAlIty seCtor You could make a career of helping people enjoy themselves

25 trAnsport & loGIstICs seCtor A fleet of careers that keep our world moving forward

29 It & teleCoMs seCtor This cutting edge industry isnt just for the geeks

33 retAIl seCtor This exciting industry is so much more than life behind a counter

37 IMAGIne A CAreer... We give you a heads-up on the other sectors out there, which well cover in later issues

p17 Motor vehicle secto

r

the perfect place to start, jump straight to any section that instantly appeals or keep turning the pages and continue reading its all here to help you find your dream career

Contents

The Intro Bits Careers Insight

the intro bits

04


p25 Transport &

logistics sector

43 spotlIGHt on tHe nortH west All about your region

52 More HelpFUl stUFF Useful links, contact details and more because you can never have too much information

54 Free DownloADs Want more top notch careers info? Get downloading with Open Doors

p29 IT & telecoms s

ectorp21 Trave

l &

hospitality sect

or

p33 Retail sector

Useful Stuff

HeReS How IT woRkSEvery term we publish a new issue of Open Doors that covers five sectors in detail, giving you a good idea of what a career in these sectors would be like. Dont worry if the sector youre keen on isnt one of the five you can find a brief overview of every sector in the Imagine a career article or if you head to www.opendoorsmedia.co.uk. Well cover five different sectors in detail in the next issue, so look out for us next term.If there is anything else you would like us to cover, or you just want to say hello, drop us an email at [email protected]. We want to make sure we cover everything you need to plan your future! Happy reading, and hope you have a great term.


05

the intro bits

With our industry approved Apprenticeships youll work in a real job from day one, its a great way to start your career and the perfect stepping stone to getting ahead. And the best part? Youll earn a wage and gain invaluable experience too.

Hairdressing and Barbering Health and Social Care Hospitality and Catering Retail

Want to earn while you learn?

The employmentand skills group

Take your first step towards a brighter future and call us now on 0333 444 3973, or

text JOB to 80011 and well give you a call back. You can also visit www.esggroup.co.uk

The choice is yours

During your Apprenticeship youll receive training, within a work environment. All of our training is sector specific and will equip you with the right skills to get you where you want to be. You can get qualifications in areas such as:

Business Administration Childcare Customer Service

Open Doors Advert Oct 2011 version.indd 1 03/11/2011 09:34

Around 70% of 16 year olds choose to remain in full time education

70%

Diplomas are achieved every year!

11,000+

(number of school leavers and graduates

who enter the job market each year)

800,000

(number of apprenticeship starts in england each year)

275,000+

there are more than

university places in the UK each year

500,000

sCHool leAVerproBleM pAGeGoing into sixth form, college, an apprenticeship, university or the world of work? Leaving school is an exciting time but sometimes you might face big decisions or dilemmas along the way, take a look at our problem page to make sure youre prepared...


07

the intro bits

key DaTeSYou dont want to miss any deadlines or important days. Here are some importan

t dates for your diary...

26th July 2012 University offers must be replied to by this date.

16th August 2012 A-Level results day.

23rd August 2012 GCSE results day.

3rd September 2012 New academic year.

Its also important check the key dates for whatever route youre taking, most education and training

providers have easy to use websites and will warn you of any looming deadlines. Make sure you know

when you have to be available. For example, many colleges have different enrolment dates, you may

have a place but thats useless until you actually go and enrol!

SCHool leaveRCHeCk lIST Speak to your school careers advisor This seems obvious and by this point in the year it is likely that you have already spoken to your school advisor, but if even if you know exactly what youre doing it cant hurt to get an expert opinion. Your careers advisors are there to help you and going along for a chat may raise issues you hadnt even thought of.Consider all the available options Again at this point youve probably explored a few different avenues, or have applied for your dream course, but a back-up plan is always useful. For example, if you dont get the grades you need to get on your course, is there a different type of qualification you can do to get into the industry you want to? There may be other colleges or providers who offer the same course too and its fine to go to open days at different places even if youve already applied elsewhere.

Think about money Money makes the world go round is a cheesy catchphrase - but its true. Money is a big issue no matter what route you take: if youre doing an Apprenticeship, you get paid, but need to consider possible travelling expenses; if youre doing a further education course the old EMA funding system no longer exists; if youre going to university you will be in control of your own household budget! Many students get part-time or summer jobs to help fund their studies, could this be an option for you?

sCHool leAVer proBleM pAGeIn our previous issues we covered some of the common questions you had about which options to take when you leave school and how to apply for them. Now you have a plan its time to consider some of the problems you may encounter and, more importantly, how to avoid them!

USefUl lInkSwww.apprenticeships.org.uk Websit

e for

Apprenticeship vacancies.

www.ucasprogress.com All about schools,

colleges and work-based learning providers.

www.ucas.ac.uk - University and higher education

courses. www.opendoorsmedia.co.uk The be

st careers

site on the web.

the intro bits

08


part-time jobsProblem: You want to stay in further or h

igher education, and

have an ideal course lined up, but youre worried about money.

Solution: There are funding options available for further and

higher education through government bursaries and scholarships;

however many students who dont qualify for these still have

money worries. A popular option for many students is a part-time

or a summer/temporary job.

Not only will part-time work alongside your studies provide you

with money but it looks good on your CV too - many employers

consider workplace experience to be as important as education

and qualifications. There are lots of job sites out there with part-

time roles for students who need extra cash, so get your CV

online, but also consider doing a bit of networking or just taking a

CV round small local businesses. Lots of jobs are never actually

advertised, theres no harm in asking local businesses if they

need extra staff and industries like the restaurant trade are always

looking for new people!

DIleMMaS, ConCeRnSanD pRoBleMS... Here are some of the issues students have with the most common school leaver routes. But if you do a bit of preparation and make use of the resources available theres nothing to worry about!

college enrolment Problem: Youve got places at several colleges but youre not sure where to go, o

r how to enrol.

Solution: If youve been unsure about what course you want to do, or where you want to do it, you may have places at more than

one college, or a place at sixth form and college available. This is completely normal and colleges understand that your situation may

have changed since application, especially if you applied for your course in the autumn term of year 11. Once you have decided which

course you want to do contact the college(s) you wont be attending and inform them of your decision.

Its really important that you enrol on your chosen course in time, as enrolment days at colleges can be hectic. Once you have been

offered a place most colleges will send you a letter telling you what you need to enrol and when enrolment is. Though each college is

different you may need photo identification, references, loan/fee payment information and qualification documents, with you when you

go to enrol. Most colleges have phone hotlines or email addresses you can contact if you are unsure about what you need and where

you need to go.

UcAs and UniversityProblem: Youre worried you wont get the grades you

expected and may have to go through clearing.

Solution: Every year A Level results day is all over

the news with the clearing process in complete

pandemonium and gazillions of disappointed students.

However in reality the process is really straightforward.

If youre unsuccessful with your first choice offer, but

meet the conditions for your second choice, you will

be accepted there. If you fail to meet the conditions for

either choice you can get a place through Clearing. Even

if you miss your required grades its worth checking if

the institutions that offered you places will accept you

anyway, especially if youre just short of the mark.

Going through Clearing allows you to look at all of

the courses that still have places. You may use Clearing

if you didnt receive any offers, missed your grades or

want to turn down the offers you have received. Through

Clearing you can speak to as many universities and

colleges you want, so you can decide what course

you want to do, but you can only accept one course.

Clearing is nothing to be scared of; thousands of

students get places through the system every year!

Alternatively you can always ask your teachers about

repeating your A Levels or even getting them re-marked.

ApprenticeshipsProblem: Youve heard all about Apprenticeships, and would

like to do one so you can get paid and qualified, but you cant

find any vacancies.Solution: More and more young people are interested in

Apprenticeships, and we gave you the info on how to apply

for an Apprenticeship in our last issue. Obviously your first

port of call should be www.apprenticeships.org.uk and the

online vacancy matching service, which lists all of the available

opportunities. You dont have to leave your search there

though, why not do some networking?

Ask your friends, relatives, teachers and careers advisors,

if they know any local employers or providers who can help

you find an Apprenticeship. Alternatively if you have a part-time

job you could always ask your current employer to take you

on as an Apprentice! It sounds strange but lots of people who

do Apprenticeships already have jobs, because of the benefits

to the employee and the employer. You get qualified and your

employer doesnt have to pay anything for the training if youre

18 or under.

A Levels and sixth FormProblem: Youre not sure youve made the right choices for your A-Levels, and you dont know whether to stay at your schools sixth form or go elsewhere.Solution: After getting your GCSE results, or just having a change of heart, you may want to do different A Levels from the ones you have previously chosen. Sometimes the best thing to do is allow time to adapt and get used to the course. However if you have the necessary GCSE grades you should be able to change before term starts without any problems. Most schools and colleges dont allow you to change after a certain point in the term, but if you really want to change the best thing to do is talk to your teachers.

As mentioned in the college enrolment section it is common to have offers from more than one place. Hopefully you will have been to both college and sixth form open days so you should have a good idea of what both are like. Its really a choice between the size and independence of a new college, or sixth form, or staying where you already know the teachers and have friends. There is no set answer about which is best, it really depends on what you think is best for your future.

09

www.opendoorsmedia.co.uk the intro bits

QUAlIFICAtIonsexplAIneD

Did you know that completing an Advanced Apprenticeship is the same as getting an A level? There are lots of different qualifications heres how they compare. Remember that within any one level, qualifications can cover a wide mix of subjects, and take different amounts of time to complete.

entry leVel leVel 1 leVel 2 leVel 3 leVel 4-8

entry level Certificates

5 GCses (grades D-G)

5 GCses (grades A*-C) A levels

skills for life

BteC Introductory

Diplomas and Certificates

Advanced Apprenticeship

Functional skills at entry level

(english, maths and ICt)

oCr nationalsBteC First

Diplomas and Certificates

Diploma of Higher education

Awards, Certificates, and

Diplomas at entry level

nVQs at level 1

Foundation Diploma

nVQs at level 2

Higher Diploma

HnD, HnC

IntermediateApprenticeship

FoundationDegree

HigherApprenticeship

GCe in applied subjects

BteC Diplomas, Certificates and

Awards

nVQs at level 3

Advanced Diploma

the intro bits

10


We offer a different way of learning that leads to great jobs with exciting prospects.COURSES AVAILABLE IN:-n Adventuren Agriculture & Land Managementn Animal Management &

Vet Nursingn Countryside & the Environment

n Land-based Technologyn Equinen Forestry & Arboriculturen Horticulturen Outdoor learningn Forensic Science

n Childcaren Health & Social Caren Skills for working lifen Floristry

These areour classrooms.

Imagine what the leisure facilitieslook like.

Penrith, Cumbria CA11 0AHT: 01768 893400 E: [email protected]

www.newtonrigg.ac.uk

Life StorieS KarL LooKS forward to the chaLLengeS aheadKarl Fairhurst joined Hyde Clarendon Sixth Form College in September 2009. His potential shone through right from the beginning and, as predicted, in August 2011 he achieved A* grades in all his 4 A-level subjects, Maths, Physics, Chemistry and Biology .

Karl has a brilliant scientific mind, able to disseminate the most complex of mathematical and scientific principles. He is highly focussed on achieving his goals, but at the same time can motivate and inspire people around him to reach their unrealised potential. He has good entrepreneurial ability and was a key member of the Science Departments Young Enterprise Initiative, driving the project forward and producing a profitable outcome.

Karls Chemistry teacher and personal tutor, David Bailey commented that Karl is an individual with relaxed good humour and patience. He is able to empathise with his peers, realising their conceptual difficulties in learning, and has been a cornerstone of the Science Departments peer mentoring initiative. Karl has a complete set of attributes which will enable him to go far in his future endeavours.

Karl is currently studying Chemical Engineering at Manchester University. He is looking forward to the challenges that this course will present and his ambition is to continue on to postgraduate study. It is beyond doubt that he has the intellectual ability and motivation to achieve this and will have a successful career in academia or industry.

For more information call 0161 908 6800 or visit www.hydeclarendon.ac.uk

ian aimS high

Once a gang member at a very young age, Ian Perkins 21, knows only too well the tragedy of taking the wrong path in life and losing friends due to crime and unrest. Looking for his second chance in life and to prove wrong those people who once doubted him, Ians determination and will to succeed led him to Lifetime.

Enrolling into the Lifetime Fitness Academy and with the support of tutor Mark Pemberton, Ian successfully completed his Level 2 Fitness Instructor Apprenticeship; not only could Ian earn while he learned, but he was able to gain on the job skills and a true understanding of the industry.

Ian says: I have turned my life around, influenced people and shown never to give up on anyone. In the space of just 20 months I have come from just an apprentice to becoming the youngest ever Health and Fitness Manager of the largest Fitness First club in Europe. I have received two awards from my employer on consecutive months, which has never been achieved by anyone in the company. I always aimed high from the very start and never gave up on that goal.

A bright future awaits Ian; he now teaches PT Business courses and has worked hard to establish himself in the fitness industry. Eventually I want to have a say in how the industry is run. I feel that my passion behind health and fitness can influence change; my ambition is to aim high!

For more information please get in touchT: 0870 120 1207W: www.lifetimetraining.co.uk/looking-for-a-jobE: [email protected]

The Intro Bits

12


geT CaReeRS off To a gReaT STaRT

Jill Wright, Director at Kirk Newsholme, an accountancy, taxation and business advisory practice based in Leeds which this year took on two AAT apprentices, says We have benefited from the Apprenticeship route because in the current climate many very bright and capable students have taken the decision to train in a work environment.

The two apprentices, Katie and Jamie, both left college with A-levels. Katie says I took the apprenticeship route because I felt it had much more to offer than going to University. It works perfectly for me as it provides a good balance between work life and learning.

They are progressing well through their apprenticeship, attending the BPP centre in Leeds for one day per week. The other days are spent in the office or out at clients premises and are supported by senior members of staff, developing their technical skills, background knowledge and personal effectiveness.

Jamie was considering going to University to become an accountant but after being offered the job at Kirk Newsholme, decided to start the apprenticeship. Jamie says, The apprenticeship entailed fully paid study as well as a full time job, so not only would I be getting free education and job experience, I was going to earn money. As I aspired to be an accountant my business sense kicked in! My college experience at BPP has been superb with knowledgeable, supporting tutors easing me through the lectures.

Visit bpp.com/apprenticeshipsOr call London & Croydon: 0845 485 1770, rest of the UK: 0845 485 1771

SISTeRS MIMI anD paTTy agRee THaT voCaTIonal TRaInIng IS JUST THeIR CUppa aT CoSTa CoffeeSisters Mimi and Patricia Dlugosova have done their employer Costa Coffee proud after taking vocational training courses in their stride.

Mimi, 25, and Patty, 24, both started working at the worlds leading high street caf two years ago after arriving in York from Slovakia. They were then given the opportunity to gain extra qualifications with national training provider Intraining, and have not looked back since.

They enjoyed studying so much, they have each signed up for an additional course and both have gone on to be promoted, with Mimi hoping to manage her own branch.

Alicia ONeil, who manages the Costa Coffee branch on Market Street in York, where the sisters work, said: Mimi and Patty have done extremely well on their courses with Intraining, but more than that, they have really enjoyed them. They are great members of the team and I cannot praise them highly enough.

The sisters have both successfully completed an NVQ Level 2 in Teamleading, which included key skills in English and Maths, and are about to embark on a Level 3 NVQ in Customer Service.

Mimi, who lives in York, said: We love working at Costa Coffee and were very grateful to have the opportunity to learn new skills and gain new qualifications.

Our training course has taught us skills in leading and managing people and has given us confidence in our day-to-day roles. Everything we have done has been very relevant, so we are both looking forward to the next course.

For more information about Intraining call our contact centre on 0330 123 1300 or visit www.intraining.co.uk.

Sister act: Slovakian sisters Mimi (left) and Patricia Dlugosova have gone from strength to strength since completing vocational training at Costa Coffee with Intraining.


13

the intro bits

A Secure InveStmentfor JAmeSJames Newlove always knew he wanted to enter a world of electrical engineering, so when a representative from Stegta visited his school to tell him about the opportunities available to him as an Apprentice, James jumped at the chance.

James, 33 from Kearsley, began working as an Apprentice for a local security installation company where he learned from industry experts about how to install and service alarm systems. James quickly rose through the ranks from an Apprentice to an Engineer, Senior Service Engineer, before becoming the service department manager of Mono Alarms.

As a Manager of Mono Alarms who employs around 70 people with over 10,000 contract customers operating from some 50,000 systems installed across the North West, they also currently employ 4 Apprentices. As a former Apprentice himself, James understands the benefits Apprentices can bring to a business.

James comments, By employing young Apprentices, we have been able to embed our corporate values from the start, ironing out any bad habits, which more experienced engineers may have developed, straight away. So far we have had nine Apprentices on the company books, all of whom have gained hands-on experience, and have become valuable assets to the company.

By working with Stegta , Mono Alarms have received the support needed when employing Apprentices, along with delivering bespoke training programmes to meet their business objectives.

James comments, The support we have received has been fantastic, arranging all the assessment and course details, and ensuring that all our Apprentices keep meeting national standards. The young people who we have employed as Apprentices through Stegta have been incredibly motivated and keen to learn the trade which as any employer will tell you, is essential in maintaining a healthy and competitive business.

For more information, Log onto http://WWW.STEGTA.CO.UK

LIfe StorIeS PrIde of tAmeSIde - APPrentIce of the YeAr, nAthAn Burke

Nathan Burke started at Tameside College on a Pre - Apprenticeship course in September 2010. He has since completed IMI Awards Motor Vehicle Maintenance and Repair and a National Vocational Qualification both at Level 2. He is currently studying on an Advanced Apprenticeship Level 3 in Motor Vehicle.

Following a successful period of assessment from the owner of the garage a full- time Apprenticeship was offered at Marlborough Motors, Ashton-under Lyne, Tameside.

Nathan has now worked at Marlborough Motors for the past 9 months. His employer has reported back to the college that he is a very conscientious, punctual and hard working young man making a very positive contribution to the running and success of the company. Nathans employer Alan Pickering said we have trained a lot of lads over the years and Nathan is by far the best candidate we have ever had. We can see the potential in Nathan. We are surprised sometimes that Nathan cannot complete a job as we forget that he is still in training.

In addition Nathan was awarded the Pride of Tameside Apprentice of the Year, for his hard work and commitment to study. He has shone in the terms of gaining new skills but also in the way in which he has applied himself to the world of work.

For further information about Apprenticeships contact Tameside College Apprenticeship Department, 0161 908 6608 or visit www.tamesidecollege.ac.uk

TAmESidE COllEGE

The Intro Bits www.opendoorsmedia.co.uk

14

enabling people to transform business

Develop your skills, knowledge and experience giving you a head start in the jobs market Gain valuable qualifications up to A Level standard Earn a real wage while you learn No student loans

Are you thinking about your future?Take the first step on the ladder to an exciting career with real opportunities

If you are the kind of person that likes to learn through practical experience, then an apprenticeship with Mantra Learning could give you the headstart you are looking for. You will gain valuable qualifications that are respected by employers and you will earn a real wage, doing a real job at the same time!Mantra recruits and trains apprentices for the logistics and automotive sectors covering a wide range of roles from HGV driving to working as a mechanic in a garage or serving customers in a car dealership parts centre. We have excellent links with local employers who are constantly looking for enthusiastic young people to work in shop floor, customer service and administrative positions.

Pathway to Apprenticeship CourseIf you would like to become an apprentice, then a six-week Pathway to Apprenticeship course with Mantra Learning is the perfect place to start. You will gain some extra qualifications and learn some real skills that you will be able to use from day one of your apprenticeship. The skills you learn will make you an ideal candidate for potential employers giving you a better chance of getting that apprenticeship youre after.

Ben Morris started his apprenticeship with Bury Road Garage after leaving school without any qualifications. He has always been passionate about cars and was keen to

learn a trade in the automotive industry. His lack of academic achievement at school was soon overcome when he started to learn practical skills in a subject he loves. Three years on and Ben is a fully qualified mechanic and is keen to further his career by taking an MOT testing course.

For an application form call us now on:

0800 389 [email protected]

Apprenticeships_Advert.indd 1 13/03/2012 10:56

Motor VeHICle seCtor20,000 per year

(potential earnings of vehicle repair technicians)

there are 70,000 firms in this sector in the UK, of these:

14,000+ are in vehicle sales39,000+ are in Light vehicle Maintenance

9,000+ are in parts Distribution

the UK is home to 8 Formula one teams, employing 50,000

people

50,000Automotive

manufacturing contributes 6.5 billion to the UK

economy

there are around 570,000 people

working in this sector in the UK

Why not consider a career working in the motor vehicle industry?

there are over 200,000 employees in vehicle sales


17

careers insight

Motor VeHICles

The motor vehicle sector deals with all aspects of cars, vans and motorcycles selling them, fixing them, servicing them and even rescuing stranded drivers. There are lots of career paths on offer, from technical to customer-service based roles it all depends on what interests you.

The good news about this sector is that vocational training is the best way to get into it, though academic routes, such as engineering degrees are a possibility. Here are the main areas within the motor vehicle sector there are vocational routes into all of them.

Maintenance and repairOne of the most popular areas, maintenance and repair is about keeping cars roadworthy. These technicians service, fix and replace parts of all sorts of vehicles. They can work in independent garages or as part of dealerships, say working on just BMWs. Some technicians specialise in things like electrics or motorcycles.Starting salary: ranging between 13,000 and 20,000 a year.

body and paintBody and paint technicians fix cars that have been damaged in accidents. Body work can be sorting out rust or dents and scratches and paint work is about sprucing up after to make everything look like new again. You need a good eye for detail and an understanding of vehicle bodywork in these roles.Starting salary: ranging between 13,500 and 18,000 a year.

roadside assistanceWhen someones car breaks down on the side of the road, its the roadside recovery technician who comes to the rescue. They either fix the car onsite or safely tow it back to a garage and need a high level of technical ability. Workers in this role may also need to available for on-call services.Starting salary: ranging between 13,000 and 16,000 a year.

FittingMotor vehicle fitters repair and replace parts on cars, like tyres, batteries, brakes and exhausts while the customers wait. Workers in this role will also need to advise customers on simple maintenance issues. They can work in fast-fit centres, dealerships or alongside motor vehicle technicians.Starting salary: ranging between 12,000 and 15,000 a year.

parts operationsThis area is about selling car parts to the public dealerships, motor vehicle technicians and everyday customers. Its a customer-service based role that requires good organisation to process payments, manage inventory, advise customers, and more.Starting salary: ranging between 9,000 and 14,500 a year.

salesThis is about selling cars, which involves broad knowledge of cars and negotiation skills. Its also about understanding people sales people need to find the car thats right for the customer, and have the confidence to seal the deal.Starting salary: ranging between 10,000 and 15,000 a year, plus commission.

there are 32 million vehicles on the UKs roads, and all of them need to be serviced, repaired, bought and sold. thats where the motor vehicle industry comes in

noRTH weST foCUS The North West is one of the big centres for the motor vehicle sector, particularly for the retail of motor vehicles; only the South East exceeds the North West in this sector. There are various different roles within the sector that you can get involved with; these include vehicle sale, roadside assistance, vehicle repair, body building, vehicle rental and parts distribution and supply. Sales, light vehicle maintenance and parts distribution and supply have the highest number of employers here.

Fast facts: 14%ofthenationsmotorvehicleretail

employees are in the North West. Secondbiggestcentreforretailofmotor

vehicles. Nearly60,000peopleworkinthissectorhere. Themostcommonsub-sectorsarevehicle

sales, light vehicle maintenance and parts distribution and supply.

Thereareover8,000workplacesintheregion.

start learning!Want a course in the North West? Then turn to page 52 to find out how to access your local 14-19 prospectus. It will tell you whos offering what course in your local area, or you could visit www.opendoorsmedia.co.uk

careers insight

18


USefUl lInkSwww.motor.org.uk - The

Institute of the Motor Industry is the

Sector Skills Council.

www.autocity.org.uk - Careers site from the Institute

of the

Motor Industry.

www.remit.co.uk - National training provider specialising

in motor

vehicle apprenticeships.

www.careersbox.co.uk - Careers films on the web.

www.opendoorsmedia.co.uk - Our online careers res

ource.

MICHaelS DReaM JoBMichael McCarter, 18, has always wanted to work in a garage and landed his dream job straight from school when he was just 16 years old. Taking fate into his own hands, Michael called into Tony Blundells Garage and asked if they would take him on as an apprentice.

Tony agreed to give me a one week trial where I was able to prove myself and then I got the job explains Michael. I had to call the College to arrange the course but that was easy enough.

My Apprenticeship has been a really good experience. I love working with my hands and doing all the practical stuff. Id say to anyone thinking of an Apprenticeship to give it a go. Im doing what I always wanted to do.For Tony Blundell, having apprentices is normal practice: Ive taken about eight apprentices from Blackpool and The Fylde College and a few of them still work here full time.

I think Apprenticeships are a good stepping stone for young people and something businesses need to move forward. They bring their own expertise, for example theyre more tuned in with technology. Working with the College is great too as they keep me informed with any new policies.

For more information about Apprenticeships with Blackpool and The Fylde College, call 01253 504030, email [email protected] or visit www.blackpool.ac.uk/apprenticeships

geT QUalIfIeDThere are plenty of vocational courses in this sector...

ApprenticeshipsApprenticeships are the recommended route into this sector.

Youll get a job with an employer and do half of your learning

on the job, and half in the classroom with a college or training

provider. Here are the Apprenticeship frameworks relevant to the

sector, all of these are NVQ level 2: RoadsideAssistanceandRecovery VehicleBodyandPaintOperations VehicleFitting VehicleMaintenanceandRepair VehiclePartsOperations VehicleSales.

Advanced ApprenticeshipsAdvanced Apprenticeships are equivalent to A Levels, but like

Apprenticeships are advantageous for practical roles. Historically

Advanced Apprentices have progressed significantly in the

industry and many have gone on to become supervisors or

managers, because of the hand-on practical nature of the

sector this is a good route to take. Here are the Apprenticeship

frameworks relevant to the sector, all of these are NVQ level 3:

RoadsideAssistanceandRecovery VehicleBodyandPaintOperations VehicleFitting VehicleMaintenanceandRepair VehiclePartsOperations VehicleSales.

A LevelsA Levels can either lead to university or a Foundation Degree,

which are explained below, but which ones are right for you

depend on what role you want to do. Most people take the

vocational routes into the motor industry, but you could do

the more practical Foundation Degree after A Levels or study

something like mechanical engineering at university.

Foundation DegreesA Foundation Degree is a higher education qualification which

combines academic study with practical hands-on experience.

Designed jointly by universities, colleges and employers, they

should give you the right skills to be ready for employment.

They are university-level qualifications and are equivalent

to the first two years of an honours degree. A typical full-time

Foundation Degree takes two years to complete, and are

different from Honours Degrees as they usually involve learning

in the workplace as well as at university or college. They are

available in a range of subjects, from motor vehicle performance

to mechanical engineering, and are a good way to get qualified

and gain experience.

vocational QualificationsVocational qualifications offer a more practical learning

programme, which relates directly to specific job roles or sectors.

There are loads of different types but here are some key ones to

look out for: NVQsBTECsDiplomas.(These are available at multiple levels, you can see where they rank

on our qualifications table on page 10) Many of your local colleges

and training providers offer vocational qualifications in this sector.

To see who offers them in your region check out

www.opendoorsmedia.co.uk and take a look at some of our

online profiles.


19

careers insight

Apprenticeship TrainingLancaster & Morecambe College

Due to popular demand and thesuccess of our existing Apprenticeshipprogrammes Lancaster & MorecambeCollege have added NEW subject areasincluding: Property Sales & Management Sales Equine Studies Data Cabling andTelecommunications

Creative Media Business & Finance Administration Bar Management Beauty General Maintenance Construction

Teaching Assistant Information Technology Qualification

Business Improvement Techniques

Make Apprenticeships Work for YOUCall 01524 521413 or e-mail [email protected]

Zoe TaylorWorks at Lou-b-Lou as a full timestylistCompleted Level 2 and 3hairdressing apprenticeship

What is your job role?I have my own clients who I see ona regular basis. I help manage theSalon when my boss is off andsupervise our trainee hairdresser.

What is your favourite thingabout your job?Making people happy! I really enjoyworking on the weddings as well.

What were the best bits about theapprenticeship?I really enjoyed coming into college

and learning new anddifferent techniques, I learnta lot on the job but thenwhen I came into collegethey showed us differentways of cutting hair so Icould bring this informationback and share it with mycolleagues.

What would you say tosomeone who was thinkingabout doing the course?Its hard work and you haveto be really committed toHairdressing as a career, if itis what you want to do thengo for it, its 100% worth it!

open doors regional training ad aug 11:Layout 1 03/08/2011 13:09 Page 1

trAVel & HospItAlIty seCtor

of the sector workforce is

part-time

47%4.9% of the UKs economic output

comes from this sector

22,000 per year (average

travel agent salary)

More than half of the

people in this sector are

aged between 16 and 28

so why not get into one of the UKs largest, most popular (and fun) sectors?

Which areas employ most people in this sector? (% of overall sector employment)

restaurants 30.5%pubs, bars and nightclubs 16.1%

hotels 12.1%hospitality services 17.6%

additional staff are needed in the sector by 2017

638,000 (people are employed

as chefs in the UK)

270,000


21

careers insight

travel servicesThese are the travel agents and tour operators who help people book their holidays. They work in both call centres and high street travel agencies (like Thomas Cook, STA Travel), advising people on anything from flight schedules and tour packages to travel insurance and visa information. Good customer service is an essential part of this career.Starting salary: ranging between 11,000 and 14,000 a year.

cateringThis is all about professional cooking for restaurants, takeaways, canteens, pubs, cafes and anywhere else that boasts a menu. Its an industry that rewards hard work and ambition. As you can imagine the types of cooking you could be doing vary massively depending on where you work, but many chefs who get into the industry with little or no qualifications can be very successful. After all, Jamie Oliver started out as a cooking apprentice.Starting salary: ranging between 10,000 and 13,000 a year.

Air cabin crewFancy a career up in the air? These are the people who make sure were comfortable and safe during flights. The perks are lots of free travel and a career thats always on the go. Good customer service, as well as a friendly and reassuring personality are vital in this career; air cabin crew have to ensure travellers are comfortable and be trained in passenger safety.Starting salary: ranging between 14,000 and 16,000 a year.

bars & wait staffWe Brits love to go out. This is the perfect industry for people who like to get out there and mingle. Bar and wait staff work front of house in restaurants, pubs and nightclubs and serve customers. Its all about good customer serviceand the tips of course! Employers are always looking for outgoing young people to fill these job roles - bar and wait staff are the youngest in average age in the entire industry.Starting salary: ranging between 9,000 and 12,000 a year (plus tips).

hotels & resortsIt takes a lot of people to run a successful hotel the receptionists who check in guests, the housekeeper who keeps the sheets crisp, the reservations assistant who makes bookings, the porter who ferries luggage to the room. This industry covers work in hostels, caravan parks and holiday parks too. Service with a smile is key to hotel work as customers expect excellent service and attention from hotel staff.Starting salary: ranging between 10,000 and 13,000 a year.

trAVel & HospItAlIty

noRTH weST foCUSThe North West has various attractions

across the region, from the Lake District

to the Lowry, Blackpool Pleasure Beach

to Chester Zoo. These places need

employees, and in this region, the

majority of them are in your age category.

Thousands more jobs are expected to be

created in the coming years, giving you

plenty of opportunities.

Fast facts: Therearenearly21,000workplacesin

this sector here.

69%oftheseworkplacesare

restaurants or bars, clubs & nightclubs.

ThemajorityofNorthWestworkersin

this sector are under 25.

222,000peopleworkinthissector.

start learning!Want to find a course in the North West?

Then turn to page 52 to find out how to

access your local 14-19 prospectus. It will

tell you whos offering what course in your

local area, or you could visit


This is one of the most popular sectors. In our country alone, it employs nearly 2.1 million people and covers a range of industries from restaurants and hotels to tour operators and nightclubs.

People working in this industry arrange our holidays, cook for us in restaurants, serve drinks at the bar, lead our tours, and more. Its a buzzing, exciting sector with many opportunities to work in the UK and abroad. In fact, businesses in this industry take on close to 15,000 new apprentices each year.

Here are some of the major areas in travel & hospitality:

Fancy a career where you help people enjoy themselves, with opportunities to travel in the UK and abroad? then look no further than the travel and hospitality sector

careers insight

22


USefUl lInkSwww.people1st.co.uk P

eople 1st are the Sector Skills

Council for travel and tourism.

www.uksp.co.uk UKSP is a guide for careers, skills

and

training in this sector.

www.careersbox.co.uk - Careers films on the web


ource

CaSe STUDyRachel Groundwater

Current role: Cabin Crew, Jet2.comStudied: Preparation for Air Cabin Crew

Rachel Groundwater, former student at Lancaster and Morecambe College, has successfully gained a job as Cabin Crew with Jet 2.com flying out of Edinburgh. Rachels role will consists in deleivering excellent customer to passengers on all Jet2.com flights to Europe. She will also have the opportunity to visit many of the countries she flies to!

Rachel went to schools in Barrow in Furness and used the free bus service to get to and from college. Knowing she wanted to become Cabin Crew, she completed the First Diploma in Travel & Tourism to gain experience and understanding of the holiday industry, and then progressed on to the Preparation for Air Cabin Crew course. Rachel says her favourite part of the course was the role plays in the classroom and the aviation training we did with Thomas Cook.

Rachels tutor, Amanda Relihan, says Im very proud of Rachels achievements. She has been a pleasure to teach over the last two years and it has been great to see her develop and mature. Rachel should be really proud of what she has achieved and its all down to her hard work, though, because of her positive attitude I always knew she would do well and succeed.

To find out more about the wide range of courses available at Lancaster and Morecambe College visit www.lmc.ac.uk or call contact us on 0800 306 306 / [email protected]

geT QUalIfIeD!There are plenty of vocational courses for this sector...

ApprenticeshipsApprenticeships are the recommended route into this sector. (Its how Jamie Oliver started.) Youll get a job with an employer and do half of your learning on the job, and half in the classroom with a college or training provider. There are Apprenticeships ranging from catering to air cabin crew. Here are the Apprenticeship frameworks relevant to the sector, all of these are NVQ level 2: CabinCrew CleaningandSupportServices HospitalityandCatering TravelServices.

Advanced Apprenticeships Advanced Apprenticeships are equivalent to A Levels, but like Apprenticeships are advantageous for practical roles. Advanced Apprenticeships help you become more qualified whilst gaining employment experience. Here are the Apprenticeship frameworks relevant to the sector, all of these are NVQ level 3: HospitalityandCatering TravelServices.

A Levels A Levels can either lead to university or a Foundation Degree, which are explained below. Most employers and universities will value subjects that demonstrate you have solid base level knowledge and would be able to develop skills relevant to the industry. Here are some recommended A Level subjects, which could set you in the right direction: FoodTechnology TravelandTourism.

Foundation DegreesFoundation Degrees combine academic study with practical hands-on experience. Designed jointly by universities, colleges and employers, they should give you the right skills to be ready for employment.

They are university-level qualifications and are equivalent to the first two years of an Honours Degree. A typical full-time Foundation Degree takes two years to complete, and are different from Honours Degrees as they usually involve learning in the workplace as well as at university or college. You can do a Foundation Degree in hospitality and tourism management.

vocational QualificationsVocational qualifications offer a more practical learning programme, which relates directly to specific job roles or sectors. There are loads of different types but here are some key ones to look out for:NVQsBTECsDiplomas.(These are available at multiple levels, you can see where they rank on our qualifications table on page 10) Many of your local colleges and training providers offer vocational qualifications in this sector.

To see who offers them in your region check out www.opendoorsmedia.co.uk and take a look at some of our online profiles.


23

careers insight

Search Take Off in Aerospace

@takeoffnw

Search Take Off in Aerospace

@takeoffnwtrAnsport &loGIstICs seCtor

(number of people employed in

transport sector in the UK)

700,000

(percentage of transport

employers who have vacancies)

15%

railway operations employ around 120,000 people

(number of employees in the transport sector in the UK)

90,000 (people employed in the aviation industry)

this is an important sector with lots of

opportunities for all!

25,000 per year (average salary of hgv

drivers in the UK)

new employees will be needed in the

logistics sector by 2017

748,000

22,000


25

careers insight

This diverse sector deals with the efficient movement of people and goods. It can be broken down into two major areas: transport, which covers the people moving side of things like buses, trains, taxis, aeroplanes and the Underground and logistics, which covers the movement of goods and products across the country and abroad.

The UK transport industry is absolutely huge it employs over 560,000 people across the different subsectors. Our logistics industry is worth 14.5 billion and employs around 2.3 million people in over 195,000 companies.

Both transport and logistics industries require skilled mechanics to keep the vehicles running, drivers to operate the vehicles safely, and organised people behind the scenes keeping the whole operation running to schedule.

Here are some of the main areas within this sector:

its all about movement passengers travelling from A to b, goods being transported across the country, letters being sent across town, imports arriving in our ports from other countriesits truly a fast-moving industry!

trAnsport & loGIstICs

rail transport operationsIts no simple feat to keep our railway network running to schedule we need people to drive the trains, take fares, assist customers, operate the signals and more. You could work for the Underground or above ground. With new high speed rail systems being proposed by government there will be more opportunities in this area in the future.Starting salary: Around 13,000 a year.

AirportsIt takes more than pilots to keep plane passengers safe air traffic controllers help planes land safely and baggage handlers make sure luggage reaches the right destination. This sector is continually growing, with more and more flights every year. There are also lots of customer service roles throughout airports.Starting salary: ranging between 14,000 and 17,000 a year.

engineering and maintenanceTransport and logistics rely heavily on vehicles trains, buses, aeroplanes, vans, cars and motorcycles so the sector needs people with the skills to keep them running. You could learn how to service sections of rail or fix lorries, depending on your interests. Maintenance specialists are also vital to our railways and motorways.Starting salary: ranging between 16,000 and 19,000 a year.

Mail servicesThis deals with the collection, processing and delivery of mail and packages. The Royal Mail is the largest employer, but there are lots of other specialist mail providers like FedEx who have grown with the popularity of internet shopping. You could sort in a processing centre or be out and about, making deliveries.Starting salary: ranging between 12,500 and 17,000 a year.

Driving & carrying goodsThis covers the transport and delivery of goods by both light vehicles (like motorcycles and van) and large goods vehicles (like lorries). Large goods vehicle driving requires a special type of driving license. There are over 300,000 HGV (Heavy Goods Vehicle) drivers in the UK.Starting salary: ranging between 10,500 and 12,500 a year.

Warehouse & storageAn essential part of transport and logistics, this area deals with the movement and storage of goods. It involves more than just lifting and moving things around it takes organisation skills to manage inventory and specialist skills to operate forklifts and other machinery. Many roles in warehouse & storage are admin or management roles.Starting salary: Around 13,000 a year.

noRTH weST foCUSCombining new jobs and those that need replacement employees, for example after retirement, there is an expected 96,000 jobs to fill by 2017, like the sound of those odds? There are a variety of roles to suit different people including supply chain management, cargo handling, warehouse and storage and various modes of transport like road, sea and rail. The most common job role here is in goods handling and storage, like the people who operate warehouses, over 41,000 people work in these roles.

Fast facts: Over193,000peopleareemployedinthissector

here;thisaccountsfor6%oftheregionsworkers. 36,000ofthesepeopledriveLargeGoodsVehicles

for a living in our region. 13%oflogisticscompanieshavevacancieshere. 34%oftheNorthWestslogisticsemployeesworkin

the wholesale sub-sector.

start learning!Want to find a course in the North West? Then turn to page 52 to find out how to access your local 14-19 prospectus. It will tell you whos offering what course in your local area, or you could visit www.opendoorsmedia.co.uk

careers insight

26


USefUl lInkSwww.deliveringyourfuture.co.uk All about careers in Logistics.

www.goskills.org The Sector Skills Council for Transport.

www.skillsforlogistics.org The Sector Skills Council for

Logistics.www.careersbox.co.uk - Careers films on the web.

www.opendoorsmedia.co.uk - Our online careers resource.

CaSe STUDyPartnership programme is a great success for Paul

System Training is working in partnership with Eddie Stobart to deliver apprenticeship training at their Training Academy in Widnes.

Paul Withe, from Liverpool, began his apprenticeship to become an Eddie Stobart driver after successfully making it through the assessment process.

Paul stood out as a likeable character from day one, I was so nervous coming in to this, you just dont know what to expect. The trainers have been incredible; they really understand what we are going through. They helped me believe that I could actually do this.

Trainer, Dave Wardle said: Hearing back from his mentors on the road, hes been doing a great job. I couldnt be happier for Paul.

As part of his apprenticeship, Paul will receive a Level 2 Certificate in Driving Good Vehicles QCF and his articulated lorry driving licence. Paul is a great example of exactly why the partnership programme was set up. Not only has Paul received quality training, but hes been given a life-changing opportunity.

Eddie Stobart is currently recruiting for their next intake of apprentices at Widnes. For more information on this fantastic opportunity and other apprenticeship programmes available with System Training, including motor vehicle, warehouse and storage and accountancy call 0845 609 9003 or visit www.system-training.com

geT QUalIfIeD!There are plenty of vocational routes into this sector...

ApprenticeshipsApprenticeships are the recommended route into this sector.

Youll get a job with an employer and do half of your learning

on the job, and half in the classroom with a college or training

provider. Here are the Apprenticeship frameworks relevant to the

sector, all of these are NVQ level 2:AviationOperationsontheGroundCabinCrew

DrivingGoodsVehiclesMailServicesPassengerCarryingVehiclesDrivingBusandCoach

PurchasingandSupplyManagementRailTransportEngineeringRailServicesTrafficOfficeTransportEngineering&Maintenance

WarehouseandStorage.

Advanced ApprenticeshipsAdvanced Apprenticeships are equivalent to A Levels, but like

Apprenticeships are advantageous for practical roles. Advanced

Apprenticeships help you become more qualified whilst

gaining employment experience. Here are the Apprenticeship

frameworks relevant to the sector, all of these are NVQ level 3:

DrivingGoodsVehiclesLogisticsOperationsManagementPurchasingandSupplyManagementRailTransportEngineeringTransportEngineeringandMaintenance.

You can also do a Higher Apprenticeship, NVQ level 4 in:

PurchasingandSupplyManagement.

A Levels A Levels can either lead to university or a Foundation Degree,

which are explained below. As many of the skills needed in the

industry there arent specific A Levels that are the key to the

sector. However if youre interested in management aspects

here are some recommended A Level subjects, which could set

youintherightdirection:BusinessStudiesEconomics.

Foundation DegreesA Foundation Degree is a higher education qualification which

combines academic study with practical hands-on experience.

Designed jointly by universities, colleges and employers, they

should give you the right skills to be ready for employment.

They are university-level qualifications and are equivalent

to the first two years of an Honours Degree. A typical full-time

Foundation Degree takes two years to complete, and are

different from Honours Degrees as they usually involve learning

in the workplace as well as at university or college. They are

available in some interesting subjects, such as air transport

management.

vocational QualificationsVocational qualifications offer a more practical learning

programme, which relates directly to specific job roles or

sectors. There are loads of different types but here are some key

onestolookoutfor:NVQsBTECsDiplomas.

(These are available at multiple levels, you can see where they rank

on our qualifications table on page 10) Many of your local colleges

and training providers offer vocational qualifications in this sector.

To see who offers them in your region check out

www.opendoorsmedia.co.uk and take a look at some of our

online profiles.


27

careers insight

apply now 0I254 292929 | blackburn.ac.uk/I6-I8finance

*Offer available to all full-time 16-18 students and 16-18 apprentices starting in September 2012.

24/7 anywhere travel to many destinations!For all studentsand apprenticesaged I6-I8!

Blackburn College are proud to offer Entry Level to Level 3 and A Level qualifications and recognise how these courses really do enhance life and work opportunities.

Business Studies, Business & Law

Care, Health, & Childhood Studies

Catering & Hospitality

Computing

Construction

Creative Arts

Hairdressing & Beauty Therapy

Media

Motor Vehicle

Music & Performance

Public Services

Science

Sport

Travel & Tourism

Courses available:

it & telecoms employees working in other sectors in the UK

It & teleCoMs seCtor

22 million UK employees use it in their

daily work

employees in it & telecoms sector in the UK

Join one of the fastest moving industries out there!

the internet is worth an extra 100 billion to

the UK economy

senior web designers

can expect to earn up to 43,000 per

year!

over half a million new it & telecoms professionals are needed in the next 5 years!

38,500 per year(Average salary for full-time it professionals)

of job vacancies

require basic it skills!

92%

673,900826,700

apply now 0I254 292929 | blackburn.ac.uk/I6-I8finance

*Offer available to all full-time 16-18 students and 16-18 apprentices starting in September 2012.

24/7 anywhere travel to many destinations!For all studentsand apprenticesaged I6-I8!

Blackburn College are proud to offer Entry Level to Level 3 and A Level qualifications and recognise how these courses really do enhance life and work opportunities.

Business Studies, Business & Law

Care, Health, & Childhood Studies

Catering & Hospitality

Computing

Construction

Creative Arts

Hairdressing & Beauty Therapy

Media

Motor Vehicle

Music & Performance

Public Services

Science

Sport

Travel & Tourism

Courses available:


29

careers insight

It & teleCoMs

IT & Telecoms are a major part of life it helps us keep in touch with our friends, stay entertained, conduct business and more. This sector is all about digital technologies and its a fast moving area with excellent prospects, whether youve got a technical brain or a way with people.

This sector can be broken down into two main areas:

From mobile phones and satellite tv to broadband and fibre optics, it & telecoms is for anyone who wants to work with cutting-edge technology.

itAs you can imagine, almost every organisation and business out there uses computers as part of their daily operations. In the UK, 21 million people use IT at work every day! From hospitals and power stations to charities and banks, IT is found in all parts of life. The IT industry is all about computers and information systems designing them, developing them, making them, selling them and installing them.

Skilled IT professionals are always in demand. Theres a wide range of career paths on offer and many of them are technical however, lots of IT jobs involve working with other people in a team. Here are some of the careers in IT:

IT trainer These people make courses to teach clients how to use computers and different applications. They train people of all abilities and backgrounds and will generally specialise in a particular area, which could be anything from technical training to general use of applications like MS Office. Starting salary: starting around 18,000.

Web designer These designers use a mixture of technical and creative skills to build websites that look good, function well and are user-friendly. Many web designers work independently but those working in companies may be in a team with programmers and other specialists.Starting salary: ranging between 16,000 and 20,000.

Software developer These people design computer programmes and applications that help businesses work more effectively, such as bookkeeping software. Working on anything from these business applications to games these roles are highly complex and technical.Starting salary: ranging between 20,000 and 26,000.

Helpdesk assistant Offering support to IT users with technical difficulties. This role requires good communication skills and the ability to explain problems clearly, as well as technical knowledge. Starting salary: ranging between 14,000 and 17,000.

telecomsTelecoms is a broad term for any technology that transmits information, like phone lines, broadband, TV, mobile phones and satellites. This industry includes internet suppliers, mobile phone companies and the big companies like BT and SKY who offer a wide range of services (phone + broadband + satellite TV) in one package.

Its a growing sector with lots of different career paths. You could be installing fibre optic broadband cables, selling contracts in a call centre or assisting customers in a mobile phone shop. Apprenticeships are a recognised way of progressing through this industry.

Telecoms technician The people who install, test and repair telecommunication systems like telephone and broadband cabling. This can range from installing home satellite systems to working on communications for large companies and corporations.Starting salary: ranging between 12,000 and 15,000.

Customer service The people who assist contract holders and users with any enquires, from billing to technical problems. Similarly to helpdesk assistants communication skills are required in order to help people.Starting salary: ranging between14,000 and 16,000.

noRTH weST foCUS The IT and telecoms sector isnt just a sector on its own, IT is used in most job roles in some way. It is beneficial to have IT skills as they are required for a lot of different jobs in various sectors. The good news is that the number of employees in this sector is expected to grow by 7 times the regions average, with an estimated 49,000 IT professionals needed in the next 5 years.

Fast facts 1in20NorthWestemployeesworkinthissector. Over2millionNorthWestworkersuseITintheireverydayjob. 92%ofjobvacanciesadvertisedhererequirecandidateswithITuser skills.


careers insight

30


USefUl lInkSwww.e-skills.com - The Sector Skills Council for this industry.

www.microsoft.com/uk - Microsoft UK.

www.comptia.org - Computer Technology Industry Association (CompTIA).

www.bigambition.co.uk - Big Ambition.

www.careersbox.co.uk - Careers films on the web.

www.opendoorsmedia.co.uk - Our online careers resource.

geT QUalIfIeD!There are plenty of vocational and academic routes into this sector...

ApprenticeshipsIf youre aged 16 or over, you could take an Apprenticeship in IT services & development, telecoms, or IT user. Youll do half of your learning on the job and half in the classroom with a college or training provider, picking up qualifications along the way. Here are the Apprenticeship frameworks relevant to the sector, both of these are NVQ level 2: ITandTelecomsProfessionals ITUser.

Advanced Apprenticeships Advanced Apprenticeships are equivalent to A Levels, but like Apprenticeships are advantageous for practical roles. Advanced Apprenticeships help you become more qualified whilst gaining employment experience. Here are the Apprenticeship frameworks relevant to the sector, all of these are NVQ level 3: InformationandLibraryServices ITandTelecomsProfessionals ITUser.

You can also do a Higher Apprenticeship, NVQ level 4 in: ICTProfessionals.

A Levels A Levels can either lead to university or a Foundation Degree, which are explained below. In this industry demonstrating that youre handy with computers is an obvious advantage; however technical roles may require other skills too. Here are some recommended A Level subjects, which could set you in the right direction: Computing Design&TechnologySystemsandControl ICT.

Foundation DegreesYou can also do a Foundation Degree in Information Technology. A Foundation Degree is a higher education qualification which combines academic study with practical hands-on experience. Designed jointly by universities, colleges and employers, they should give you the right skills to be ready for employment.

They are university-level qualifications and are equivalent to the first two years of an Honours Degree. A typical full-time Foundation Degree takes two years to complete, and are different from honours degrees as they usually involve learning in the workplace as well as at university or college.

vocational QualificationsVocational qualifications offer a more practical learning programme, which relates directly to specific job roles or sectors. There are loads of different types but here are some key ones to look out for: NVQsBTECsDiplomas.(These are available at multiple levels, you can see where they rank on our qualifications table on page 10) Many of your local colleges and training providers offer vocational qualifications in this sector.

To see who offers them in your region check out www.opendoorsmedia.co.uk and take a look at some of our online profiles.

CaSe STUDyAndrew bucks the national trend

A Blackburn apprentice has bucked the national trend by landing an extended contract with his firm.

Young apprentice Andrew North continues to impress his employers at Capita as one of Blackburn Colleges first ever I.T. apprentices. Prior to Blackburn College Andrew, 20, made an impact on the company after completing a work placement with them through the Entry to Employment scheme at Training 2000.

After embracing the Apprenticeship, Andrew completed it within a year and has now moved on to his Level 3, bagging an extended contract.

He says: I have really enjoyed the I.T. Apprenticeship and look forward to learning new skills as I progress.

I choose I.T as it is increasingly important in businesses and can be applied across a range of sectors.

The tutors at Blackburn College has been really supportive throughout.

I spent a lot of time studying new software which if great and Im happy that my contract has been extended and really hope to stay with Capita after I complete this Apprenticeship.

Manager Steve Heyes says: Capita chose Blackburn College as it was the only provider offering a specific I.T. apprenticeship.

I.T. really is one of the most important skills to have, without it businesses would not be able to function.

We are really pleased with Andrew especially as he impressively completed the qualification within a year and we have extended his contract so he can now progress onto the Advanced Level 3 Apprenticeship.

For more information Call: 01254 292929Visit: www.blackburn.ac.ukEmail: [email protected]


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careers insight

I was positive I didnt want

to go to university but wanted

to pursue a career in the

business world. Enrolling on

an Apprenticeship was the best

way to enable me to reach this

goal!, Natalie Poole

t: 0845 071 9011 e: [email protected] w: www.first4skills.com

We offer Apprenticeships in:

Customer ServiceAdministrationHospitality

WarehousingTeam LeadingRetail

We are one of the UKs leading providers of BTEC Apprenticeships helping thousands of young people every year achieve nationally-recognised qualifications...all whilst earning a wage!

CONTACT US for more information today!

Apprentice

ship

opportunit

ies

available N

OW at:

retAIl seCtor

(percentage of female workers

in this sector)

58%

there are an amazing 287,000 individual retail

outlets in the UK

287,000

(percentage of male workers in

this sector)

42%

retail employs around 10% of the

UKs workforce

10%

325 billion (annual turnover of the retail sector)

the retail sector is booming in the UKget involved!

retail manager (experienced) expected yearly earnings - 21,000 - 28,000

retail manager (large store) expected yearly earnings - 40,000+

number of retail

employees under 25 years old

1/3


33

careers insight

Everyone loves to shop, which is why this sector turns over more than 321 billion a year in the UK. Retail is about the sale of products and services to consumers (thats people like you). It covers high street shops, supermarkets, independent shops, large national chains and more. Its also one of the most fun and young industries out there, with more than one third of the workforce under 25 years old.

Whether your strengths are creativity or organisation, theres a role for you. Here are the main areas in the sector:

store operationsOne of the most exciting places to work, store operations is about delivering customer service. Sales assistants help customers in the shop and make the overall shopping experience better. To do this it is important to have top knowledge of the products you are selling, as well as being friendly and approachable.Salary: starting between 11,000 and 15,000 a year.

buyingBuyers are the people who choose what is sold in the shop, and buy the products directly from designers and wholesalers. As well as knowing all about the latest fashions and trends you have to be a keen negotiator. Its the buyers at Topshop, for example, who bring trends to the high street.Salary: starting between 16,000 and 20,000. With experience, you can earn over 45,000 a year.

visual merchandisingFrom window displays to mannequin dressing, this creative career is about making visual displays to catch the customers eye. Visual merchandising is vital to the stores overall profitability.Salary: starting between 12,000 and 16,000 a year.

ManagementFrom managing a shop to overseeing a region of national chains, store managers are needed to keep things running smoothly and profitably. To be a successful store manager you have to be able to motivate staff and sales teams but you may also have to deal with human resources, marketing, customer service and finance.Salary: starting between 16,000 and 20,000, while managers of large stores can make 40,000 or more.

its not just about working on a till the retail sector offers a range of career paths, from managing a shop to creating shop window displays.

retAIl

noRTH weST foCUS11%oftheNorthWestsworkforceisemployedin retail. There are a lot of opportunities in this sector; available roles range from customer service and sales to managing, these are the most common job roles here. Over two thirds of vacancies in the retail sector here are in customer service and sales.

Fast facts: 12%oftheUKsretailemployeesareinthe

North West. 13%oftheUKsretailestablishmentsarealsoin

this region. Manchesteristhelargestretailcentreinthe

region.


careers insight

34


geT QUalIfIeDThere are several courses you can take to help start

a career in retail. Once you have work experience

these qualifications will help further your career...

ApprenticeshipsThe Retail Apprenticeship covers a wide range of

job roles in retail, from visual merchandising to sales.

Youll get a job with an employer (for example, a

national chain like Superdrug) and do half of your

learning on the job, and half in the classroom with

a college or training provider. Though this the only

apprenticeship framework in the sector it can vary

hugely based on the employer, the apprenticeship

gives you an NVQ level 2:Retail

Advanced Apprenticeships Advanced Apprenticeships are equivalent to A

Levels, but like Apprenticeships are advantageous

for practical roles. Advanced Apprenticeships

help you become more qualified whilst gaining

employment experience. You can continue the retail

apprenticeship to NVQ level 3:Retail

A Levels A Levels can either lead on to university or onto a

Foundation Degree, which are explained below. In

this industry a lot of your success will be down to

your personality rather than academic qualifications;

but if youre interested in retail management or a role

as a buyer, here are some recommended A Level

subjects, which could set you in the right direction:

BusinessStudiesEconomics

Foundation DegreesYou can also do a Foundation Degree in retailing.

A Foundation Degree is a higher education

qualification which combines academic study with

practical hands-on experience. Designed jointly by

universities, colleges and employers, they should

give you the right skills to be ready for employment.

They are university-level qualifications and are

equivalent to the first two years of an Honours

Degree. A typical full-time Foundation Degree

takes two years to complete, and are different from

Honours Degrees as they usually involve learning in

the workplace as well as at university or college.

employer Funded studyMany of the big national chains (like M&S, Tesco

and Sainsburys) run special training schemes for

school leavers lots of them are linked in with a

management option. Entry requirements vary with

each scheme check the websites of shops for

more information.

CaSe STUDyMini Enterprises give hands-on experience

Enterprising Beauty Therapy students at South Cheshire College have gained hands-on experience of retail by setting up a series of mini enterprises.

BTEC Level 3 students worked in teams to create their own small retail businesses as a college project and delivered relaxing treatments to staff and students in the Colleges impressive campus.

The groups competed against each other to try and generate the biggest profit margin and the project gave them an insight into the world of business and retail.

South Cheshire College offers specific Business and Retail and Business BTEC courses which are tailored to give students the skills they need for a career in retail.

However, a range of other vocational courses such as Beauty Therapy programmes can also pave the way for a future career in retail.

The College also has a dedicated Work Related Training team which aims to bridge the gap between education and the workplace and offers a range of work-related training courses which can help businesses and employees in the retail sector.

For more information about Business and Retail programmes, other vocational courses, or Work Related Training Programmes at South Cheshire College, please call 01270 654654 or visit the College websitewww.s-cheshire.ac.uk

Level 3 Beauty Therapy students deliver treatments at South Cheshire College in a retail venture.

USefUl lInkSwww.acareerinretail.co.u

k - Advice on careers in retail.

www.nsaforretail.com - The National Skills Academy

for Retail

www.diplomainretailbusiness.com - For informatio

n about

the new Diploma in Retail Business.

www.careersbox.co.uk - Careers films on the web


ource.


35

careers insight

Apprenticeship, NVQs, Tailored Courses, Full & Part time courses, In-salon Training.

you could be the next famous celebrity stylist

Are you looking for a career where your personality and creativity is encouraged

Salons are always looking for qualified

young people

IMAGIne A CAreer...

there are loads of opportunities right on

your doorstep, find your perfect career...

Around 293,000 people work in

agriculture in the UK

293,000there are 270,800

chefs in the UK

270,800

people work in creative industries in the UK

678,000

of job vacancies require it skills

92%

the UK retail industry is the 3rd largest in

the world

2.5 million people are employed in manufacturing in the UK

over 1.1 million people are employed in financial services

the nhs is europes biggest employer with over 1.3 million staff

construction provides employment for 2.35 million people in the UK

engineering makes up

1/5 of the UK economy

1/5


37

careers insight

yoUr CAreer, yoUr CHoICeWondering what other careers are out there?here are some of the other sectors in your region...

Armed Forces Britains armed forces the Army, Royal Navy, RAF and MoD all invest

a lot in their personnel to give them an

education thats relevant in the civilian

world as well as in the services. They

all offer Apprenticeships so recruits can earn nationally recognised trade qualifications alongside their regular training. For example, a cook for the Royal Navy could also complete a chef

Apprenticeship. Each organisation offers different schemes, so visit their

websites for more details.

Salary: Starting around 13,400 the first year, with excellent benefits and

progression. Qualifications: The armed forces offer Apprenticeships in many areas, including Engineering, Fitting,

Maintenance, Cookery, IT, Admin, Marine Engineering and more.

business & Finance This sector is about money saving

it, borrowing it, managing it and most of all, making lots more of it. Its the UKs most global industry and covers a wide range of services

and products that everyone uses like bank accounts, mortgages, pensions, credit cards and insurance.

The perk of working with money is that salaries tend to be higher than

average.

Job roles: Accounts assistant, payroll assistant, admin assistant, bank cashier, trainee accountant. Salary: Starting between 13,000 and 20,000. Qualifications: Apprenticeships in Business & Admin and Financial Services; A-level Traineeships; Foundation Degrees.

constructionIts more than just bricks and mortar. The construction industry is worth billions and builds the world around us, from hospitals and houses to bridges and football stadiums. One of the most popular ways into this career is the Construction Apprenticeship Scheme, which takes two years for a Level 2 award, and one more year for the Level 3 qualification. To apply, youll need to have found an employer that will sponsor you.

Job roles: Bricklayer, labourer, joiner, painter and decorator, plasterer.Salary: Apprentices can expect to earn around 8,700 the first year, 11,600 the next, and 15,350 the third year.Qualifications: Construction Apprenticeships; Foundation Degrees.

creative, Digital & Media This sector covers a range of exciting and creative careers in TV, film, graphics, publishing and journalism. Production assistants help out on television and film sets; graphic designers create adverts and billboards; journalists write news stories; publishers print books and magazines; and photographers shoot and edit images. If you thrive on a creative buzz, theres no better industry to be in. Competition for jobs is high so work experience is highly recommended.

Job roles: Graphic designer, web designer, production assistant, editing assistant, photographer assistant. Salary: Starting between 13,000 and 17,000. Qualifications: Apprenticeships in Creative and Digital Media; Foundation Degrees from Creative Writing to Animation.

careers insight

38


customer service & AdminAny business that wants to be successful has to make its customers

happy. From helping a shopper find the right size at Topshop to answering

customer queries at a BT call centre,

customer service jobs come in all shapes and sizes. Another thing businesses cant function without is effective admin. Administrators are responsible for running the daily operations of the office. They answer

the phone, input data, type up letters

and anything else that needs to be done. Since administration and customer service are needed

open doors - north west, summer 2012

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