open data strategies & mobile government (gcc perspective)
DESCRIPTION
I presented this presentation during 1st Open Data Conference on 29th March 2014 organized by Emirates ID & United Nations.TRANSCRIPT
Open Data Strategies & M-Government Transformation
Open Data Strategies & M-Government Transformation GCC Perspective
Dr. Usman Zafar Country Manager – MENA [email protected]
Abu Dhabi, 28.04.2014
Open Data Strategies & M-Government Transformation
]init[ in a Minute
Specializing in IT Solutions for Governments, Administrations, NGOs, Financial Institutions and Businesses since its Founding (1995)
Privately Held & Technology Independent
Over 400 Employees in five Departments:
Applications & Platforms
Consulting
Content & Media Services
Creative & Portals
Operations
Business Volume 2011: 50 Million Euro (thereof over 80% in public sector)
Certified Quality Management (ISO 9001:2000) and Certified IT Security Operations Management (ISO 27001)
Open Data Strategies & M-Government Transformation
Linked Open Data is data which is...
...but how to benefit from that?
Open Data Strategies & M-Government Transformation
Open Government Data is...
... Linked Open Data in the
Open Government domain.
Open Data Strategies & M-Government Transformation
Open Government Data can be used for boosting Smart Government initiatives
Transparency
Participation
Collaboration
Open Access to data
Provision of Open Standards
Ensuring interoperability
Open Data Strategies & M-Government Transformation
Open Gov Data portals conquering the world...
Open Data portals of Cities, Regions, Countries, the EU, ...
Open Data Strategies & M-Government Transformation
The LOD Cloud is growing...
Richard Cyganiak and Anja Jentzsch. http://lod-cloud.net/
Open Data Strategies & M-Government Transformation
Mobile apps for citizens are increasing...
Open Data Strategies & M-Government Transformation
Benefits of Open Government Data could be…
Public administration
Industry
Open Government Data
Research Citizen
New / additional services New and changed business areas New turnover chances
Industry
Transparency Participation Political forming of opinion Increase of the capability to act New services
Citizen
Data exchange stronger data usage Optimization of the processes Speed up of the coordination
Public administration Better data accessibility Increase of the quality of scientific findings Speed up of the innovation process
Research
Open Data Strategies & M-Government Transformation
Where to start?
Open Data Strategies & M-Government Transformation
1) Define your goals and work out a strategy
Open Data Strategies & M-Government Transformation
2) Arrange planned activities and milestones within an Open Government Data framework
Methodology Applications & Tools
Create the basis
Publish data
Integrate & consume data Main
tain
openness
Processing and manipulation tools
Visualization tools & applications
Infr
ast
ruct
ure
Data
port
al
Open Data Strategies & M-Government Transformation
Transparency
3) Reach out for the ‘right people‘ and connect with them
informs oneself and benefits economically from the data
participates in the economically relevant
activities and process of the public administration
participates in the citizen-friendly processes of the public administration
informs oneself
work with the public administration
industry citizen
citizen
Participation
Collaboration
Open Gov Data Portal
industry
&
Open Data Strategies & M-Government Transformation
Berlin, 10.09.2012 [email protected]
How to publish Open Data? A quick guide.
Open Data Strategies & M-Government Transformation
1) Create the basis for an OGD initiative
Create the basis
Inform, clarify, teach, and convince stakeholders
Linked Open Data strategy as part of an open government policy
Creation of long-term, sustainable concept for data processing,
maintenance, and publishing
Open Data Strategies & M-Government Transformation
2) What type of data is demanded? What type of data is available?
Industry
Citizens
Public administration
Research
Publish data
Open Data Strategies & M-Government Transformation
3) Follow the main steps towards publication
• Analysis and selection of data
• Development of a URI concept
• Identification and development of schemas
•Transformation •Semantification / Annotation
•Enhancement
• Linking • Publication
Publish data
Open Data Strategies & M-Government Transformation
Collection
A3 Technical aspects
• Structured raw data in machine-readable formats, such as:
• previously published data
• data already published as open data
• raw data, which serve as the basis for online data
A2 Content aspects
• Data with links to other information / data, e.g.
• geo-information
• time
• topics
• industrial sector
• political parties
A1 Organizational aspects
• Data that can be published without restrictions (licenses, rights, etc.)
• Non-personal data
• Analysis and selection of data Spotlight on step A:
Open Data Strategies & M-Government Transformation
Collection A
Collection C
Collection B
B • Development of the main URI for
a data set
• Identification of concepts with URIs
http://bmwi.offene-daten.de /doc/7656
http://bmwi.offene-daten.de/doc/74599
C • Identification of global
vocabularies
• Development of individual schemas and vocabularies
FOAF
• Development of a URI concept
• Identification and development of schemas
Publish data
Open Data Strategies & M-Government Transformation
E • Linking the dataset with
existing vocabularies and datasets
• Transformation • Semantification/
annotation
• Linking
D • Transformation of the dataset into
an open, machine-readable format
• creation of structured data from unstructured data
• annotation, enhancement, and RDF-izing of data sets
Collection A
Collection C
Collection B
RDF Data
RDF Data
RDF Data
RDF schema
RDF schema
RDF schema
FOAF
Publish data
Open Data Strategies & M-Government Transformation
• Publication
F1 • Publication of datasets and
associated metadata
• Publication of datasets in various open formats
• Provisioning of datasets through APIs (e.g. SPARQL endpoint)
Primary data publication F2
Sustainable publication process
• Design a process-oriented, organizational concept for sustainable data processing, release, and publication
• Implementation and monitoring of the concept
Publish data
Open Data Strategies & M-Government Transformation
What‘s Going on in E-Government
Government Web Presence
Electronic Government
Smart Government
Full eSociety Integration
Information Systems eServices & Transactions
„Business Card“ Who we are
Contacts
Open Data Strategies & M-Government Transformation
We live in a mobile world: everything, everywhere, at any time
Open Data Strategies & M-Government Transformation
Internet usage worldwide
Source: http://www.smartinsights.com/
Open Data Strategies & M-Government Transformation
Internet Penetration by Country
Top 10 countries in Middle East
Smartphone Penetration by Country
Source: http://www.go-gulf.com/blog/internet-usage-middle-east/
Open Data Strategies & M-Government Transformation
It‘s A Long Way To The Top
Open Data Strategies & M-Government Transformation
CeBIT, 7.03.2013 [email protected]
Global Competiveness Handbook 2013/14
Published by the International Institute of Managing Development in Switzerland
Comparison of all nations in 19 different categories
Economic Performance
Management Practice
GDP per Capita
Government Efficiency
Top 10 rankings:
Results for UAE: Belongs to the countries with the highest development
In the Arabic World 2
Open Data Strategies & M-Government Transformation
Location, 4/28/2014
United Nations E-Government Survey 2012: E-Government for the People
„The rapid progress of the United Arab Emirates is a best practice case highlighting how effective e-government can help support development. With double the population and three quarters of the GDP per capita, the United Arab Emirates has achieved around the same level of online services as those offered in Norway, a global leader at the 8th position.”
Open Data Strategies & M-Government Transformation
UN Survey 2012: Selected UAE Scorings
UAE now rank 28 in the E-Government Development
Index
UAE are highlighted as a top performer and rank 8 in
one-stop-government (“whole of government”)
UAE rank 12 in online service sophistication
Among South Korea UAE scores very high (100 %) for
the indicator “e-decision making”
(e.g.Government provides confirmation receipt on
citizen sent communication; Government provide
outcome on feedback received from citizens
concerning the improvement of their services)
Low medium scorings for the indicators e-information
(50%) and e-consultation (54%)
Open Data Strategies & M-Government Transformation
UAE Smart Government Initiative
Open Data Strategies & M-Government Transformation
GOVERNMENT
FOCUS
"Within two years, I would like the transformation into the new phase to be
complete.“ HH Sheikh Mohammed bin Rashid Al Maktoum
Mobility Center of Excellence
Help establish a Mobile Center of Excellence, including an Application Lab, within the TRA to act as a guiding light for the Project Security and Privacy in Mobility
Provide expertise (from a security, privacy, interface and design perspective) on quality control for applications that are developed by the Application Lab under this initiative.
Education and Developing Skills
Assist universities establish application development as part of the general curriculum in its Business and Computer Science courses. Agnostic Consultancy
Provide direct consultancy services on the Project for the next two years and thereafter on an ad-hoc basis such that the TRA has continuous access to BlackBerry’s expertise
Transformation of E-Government to M- Government
Primary drivers of mGovernment
Source: European Journal of ePractice, Nr 17, 09/2012
Citizen Value
Technology Economy
mGovernment
• Voice, SMS, push, data • Devices and platforms • Cloud
• Cost reduction • Resource / process
efficiency
• Transparency • Participation • Shared governance
• Better decision-making • Better service provision • Better safety / security
Transformation of E-Government to M- Government
mGovernment service delivery
Informational Services
• Current government information
• Static content
• Regulation
• Emergency
• Register and report
• Vote
Interactive Services
• Engaging dialogue with government
• Sharing personal data
• Social media tools
• Location based technologies
Transactional Services
• Book appointments
• Buying bus or parking tickets
• Mobile signature
Integrated Services
• Combine services / data from different departments
Transformation of E-Government to M- Government
Roadmap for service transformation
1
2
3
4
5
Share vision (train main stakeholders on federal and local level)
Promote results (on a single platform)
Raise awareness (organize public surveys and polls, measure customer satisfaction)
Foster development / innovations (provide shared services, hold competitions)
Provide organisational / technical assistance (define standards, distribute guidelines, assess capabilities)
Open Data Strategies & M-Government Transformation
Benefits
Open Data Strategies & M-Government Transformation
Improve administrative efficiency
Simplify complex operations
Focus on core functions and reuse of services
Provide device compliant interactions instead of static content
Open Data Strategies & M-Government Transformation
Enhance participation and transparency
Involve users in decision making process
Extend known feedback channels
Take advantage of the "swarm"
Open Data Strategies & M-Government Transformation
Increase closeness to citizens
Provide and receive bidirectional added value
Enable context-dependent approach
Push important content
Open Data Strategies & M-Government Transformation
Foster economic development
Provide direct public services and other core services
Hold competitions to produce innovative solutions
Establish partnerships between public and private sector to share and transfer knowledge
Open Data Strategies & M-Government Transformation
International Best Practices
Open Data Strategies & M-Government Transformation
Presentation of statistical data (USA)
Key economic measures on employment, manufacturing, international trade, retail sales etc.
Open Data Strategies & M-Government Transformation
CeBIT, 7.03.2013 [email protected]
Customs & Travel App (Germany)
Interactive calculator to determine the quantity and value of free allowances
Open Data Strategies & M-Government Transformation
Annual tax declaration (Sweden)
Swedish citizens are able to submit their tax returns via mobile phone
Open Data Strategies & M-Government Transformation
CeBIT, 7.03.2013 [email protected]
Mobile Election (Estonia)
Mobile phone as a secure electronic ID
The worlds first election via mobile phones in 2011
Open Data Strategies & M-Government Transformation
CeBIT, 7.03.2013 [email protected]
Wireless Emergency Alerts (USA)
Disseminate emergency alerts to mobile devices
Alerts involving imminent threats to safety of life
Alerts issued by the President
Open Data Strategies & M-Government Transformation
Tell me@1823 Government of Hong Kong
24/7 one-stop hotline services
Answers public enquiries for individual government departments
Cross-departmental complaints
Open Data Strategies & M-Government Transformation
Main prerequisites for mGovernment are fulfilled: Citizens are ready Administration is well prepared A master plan is being developed
As the challenges show mGovernment is highly complex
With the expertise and strong partners mGovernment will be a success in UAE
Open Data Strategies & M-Government Transformation
Thank you very much.
Location, 4/28/2014
Dr Usman Zafar Country Manager- ]init] ME
Email:[email protected]
Cell: +971556348894
www.init.ae
Whitepaper eGov2Go