onsite insights 2014 company visit programme uk

Company Visits across the UK

www.onsiteinsights.co.uk

Company Visits across the UK

2014

Customer Feedback

� 100% of visitors would recommend the visit as an excellent business tool.

� 98% of companies recommended this form of learning above workshops & courses

� 96% identified new ideas for their business

Far better than

workshops or courses

Arla Foods

[email protected]

About the National Visit Programme

Onsite Insights is a programme of visits to award-winning companies, where visitors get to see best practice in action. No theory, no text books, just what works and why, direct from organisations that have achieved success. Each programme provides you with the opportunity to gain, first-hand, valuable insights into how some companies have become so successful and how they sustain their profitability.

Learn from the best

Topics covered by our hosts

• Lean

• Supply Chain

• People and Leadership

• Innovation & Continuous

Improvement

• Strategic Planning

• Sales, Marketing &

Customer Care • Corporate Social Responsibility

How to Book

Booking one of our visits could not be simpler:

• email us at [email protected]

• call us on 023 9246 8978 to check availability; or

• use our online form www.onsiteinsights.co.uk


2014 Visit Programme

� Lean and Continuous Improvement

� People & Leadership

� Lean, Continuous Improvement & Quality

� Environmental Manufacturing

� Lean & The Toyota Way

� Strategy & Project Management

� People & Leadership - Culture

� Maintenance / TPM

� Lean Manufacturing

� Building Effective Teams










� Sales, Marketing & Customer Care





� Design for Manufacture

� Culture for Change


� People & Culture



� Innovation and R&D

29 JAN

12 FEB

24 FEB

25 FEB

3 MAR

5 MAR

20 MAR

26 MAR

1 APR

1 MAY

7 MAY

8 MAY

N E W

H O S T

[email protected]

Learn from the best

23 SEP








� Supply Chain

� Logistics & Warehousing


















� Logistics & Warehousing

� Supply Chain







2 JUL

3 JUL

9 JUL

20 AUG

17 SEP

12 JUN

12 MAY

14 MAY

20 MAY

10 JUN


29 SEP

N E W

H O S T



19 NOV








� People & Culture
























15 OCT

23 OCT

25 NOV

12 NOV

10 NOV

1 OCT

2 OCT

8 OCT

8 OCT

14 OCT

30 OCT

Location: Rochester, Kent

Start/Finish Time 10 am / 4 pm

Dates: 5 March 2014

2 July 2014

1 October 2014

Topics: Lean Manufacturing

Design for Manufacture

Culture of Change

BAE Systems in Rochester, Kent is home to the organisations Electronic Systems Division. This site has been designing, manufacturing and supporting aerospace and avionics products for more than 70 years. Electronic Systems Spans the commercial and defence electronics markets with a broad portfolio of mission-critical electronic systems, including flight and engine controls, electronic warfare and night v i s ion systems; survei l lance and reconnaissance sensors; secure networked communications equipment, and power and energy management systems.

NEW HOST

Buhler Sortex is a world leader in innovation and delivery of sorting solutions to the global food and non-food processing industries. They design, manufacture and supply optical sorting machines to over 100 countries throughout the world. The machines are used to detect and remove unwanted and blemished material from products such as rice, coffee, nuts, vegetables, etc. Buhler are a low volume, high value, high technology assembly operation utilising modern manufacturing techniques. “Very impressed on all levels, a good company

to demonstrate excellent business practices”

Location: East London


Dates: TBC


People & Leadership

Customer Relationship Management & Support

[email protected]

Learn from the best

Location: New Milton, Hampshire


Dates: 7 May 2014

12 November 2014


Continuous Improvement

Quality

Double H Nursery grows & supplies flowering houseplants to the major supermarkets such as Marks & Spencer, Sainsbury and Tesco. They have been an accredited Investor in People since 1997 and this reflects their commitment to developing their staff at every level of the business. They are committed to limiting the negative environmental impact of the business and to this end use predominantly biological methods for crop protection against pest and disease, rather than conventional methods. “Fantastic! What a great example of lean in a

non-traditional manufacturing environment”

Cooper Crouse-Hinds (now part of the Eaton Group) manufactures a range of high quality and robust junction boxes, enclosures and custom electrical assemblies. These have been designed and engineered to meet the requirements of both the most demanding hazardous area, marine and heavy industrial environmental applications. With over 30 years experience in the design, engineering and manufacture of enclosures and custom electrical assemblies, they provide proven, tried and tested solutions.

“Great focus on process improvement

and waste reduction”

Location: Sheerness, Kent

Start/Finish Time: 9.45 am / 4 pm

Dates: 26 March 2014



Strategy & Project Management

15 October 2014


Location: Killingworth, Newcastle-upon-Tyne


Dates: 29 January 2014

14 May 2014

20 August 2014

Topics: Lean Transformation

People Management

19 November 2014

Winner of the best UK process plant in 2013, Entek International Ltd manufactures PE battery separators which are used in auto-motive batteries. The plant exports 100% of everything it produces. The production lines run 24x7, continually mixing and extruding materials into a continuous polythene sheet, which is then subjected to various highly specialised in process treatments. This is high volume continuous process manufacturing using capital intensive manufacturing lines and ancillary site services.

“Great insight and a very enthusiastic

and passionate team”

Winner of the Best Process Plant in 2014, Fujifilm Speciality Ink Systems Limited is a global leader in the manufacture of speciality printing inks, producing high performance products for screen, digital and flexo narrow web print which colour the images on thousands of products you see everyday. World-class products for print, from retail displays, textiles and packaging to CDs and DVDs, Fujifilm inks are developed by an international research team for use in a diverse range of applications in many types of material.

“Great structure and very informative”

Location: Broadstairs, Kent


Dates: 8 May 2014

25 November 2014


Continuous Improvement & Quality

Innovation and R&D

[email protected]

Learn from the best

Location: London

Start/Finish Time 10 am / 3.15 pm

Dates: 1 April 2014

14 October 2014

Topics: Sales & Marketing

People & Leadership

Customer Care

Happy is a multi-award winning company that was voted 2nd best workplace in the UK in the Financial Times. A training company based in Aldgate, central London, Happy employs just 46 people but has won wide-spread recognition for its unique approach. The core principle at Happy is that people work best when they feel good about them-selves. The main purpose of the company management is to create a framework where people do feel good about them-selves. The result is a people-focused business that has won a plethora of prestig-

ious awards.

“A lively and thought provoking visit, a

genuinely great experience”

Since its foundation in 1990, Herb UK Ltd has been manufacturing high performance hair products, which maximise the use of gentle, nourishing, natural ingredients, whilst minimis-ing the necessity for harsh or damaging chemical additives. As well as being the larg-est independent manufacturer of hair prod-ucts in the UK, Herb UK exports to over 30 countries worldwide. Herb UK’s commitment to environmental sus-tainability has framed much of it’s organisa-tional strategy and has also delivered a posi-tive financial return.

“A great visit, a company that shows

great ethics towards sustainability”

Location: Lymington, Hampshire

Start/Finish Time 9.45 am / 4 pm

Dates: TBC

Topics: Environmental Sustainability


Location: Eastbourne, West Sussex


Dates: 9 July 2014

Topics: Lean Transformation



Innovation and R&D

HMD is the home of the sealless pump. They were the first to develop and perfect the magnetic drive for pumping applications, over sixty years ago. With a mag drive sealless pump there is no danger of emissions or leaks. The containment seal is completely glandless so provides the ability to be both user and ~environmentally friendly. Zero seals mean low maintenance and reduced ongoing costs. There are no seals to replace and with components common across the HMD range inventory can be kept to a minimum.

“Impressive application of visual management and strategy was clearly

communicated at all levels”

FROM the production of their first truck in 1918, Isuzu Motors has become one of the world leaders in the design and manufacture of light and medium commercial vehicles. Sales of some 27 million trucks in 140 countries (including some of the most inhospitable en-vironments in the world) stand testament to the calibre of the trucks themselves. Isuzu Truck operates an award-winning cus-tomer care programme that could easily be adapted to cater for many sectors. The com-pany demonstrates a unique approach and shows how the staff interact with customers in order to fulfil customer expectations. “A very enthusiastic and open organisation,

which was very inspirational”

For more information or to book contact

us:

Location: Hatfield, Hertfordshire


Dates: TBC

Topics: Customer Care

Innovation and R&D

People Management

[email protected]

Learn from the best

Location: Halewood, Liverpool

Start/Finish Time 8.30 am / 3.30 pm

Dates: 1 May 2014

12 June 2014

2 October 2014

30 October 2014



People & Leadership

Jaguar Land Rover is the UK’s largest auto-motive employer, with a world class team of nearly 24,000 people. In the 2011/12 fiscal year, JLR achieved re-cord profits of £1.5 billion; an increase of £392 million over the previous year. It is the UK’s largest automotive manufacturing business built around two iconic British car brands with a rich heritage and powerful consumer ap-peal and loyalty.

“One of the best manufacturing sites

I have seen”

Mars is one of the largest family owned companies in the world. The company started in Washington USA in 1911, then moved to the UK in 1932. As a private, family-owned company, Mars, Incorporated has a unique ability within the global food industry to be truly visionary and invest for the long term in product development and research. Throughout history they have created and mar-keted products to meet the demands of the contemporary lifestyle. As consumer lifestyles evolve and change, they have evolved and changed to meet the new needs.

“Extremely informative, everything

was relevant”

Location: Slough, Berkshire


Dates: 8 October 2014



Strategy Deployment

People & Leadership


Location: Basingstoke, Hampshire


Dates: 25 February

10 June 2014



People & Leadership

23 September 2014

Mars Drinks remain one of our longest standing and most popular host companies. Created in 1955, they are the Drinks Division of the Mars Group of companies. With their two market leading brands of Klix and Flavia, they serve over one billion drinks per year (most of which are made at the Basingstoke factory). Mars Drinks are trusted by over 35,000 busi-nesses and serve more than a billion drinks to the most demanding businesses world-wide.

“Excellent, well presented and well struc-

tured—far better than any workshop or

course!”

Mitsubishi is a trusted household name known the world over associated with a variety of excellent products and services. Originating in the shipping industry back in 1870, the Mitsubi-shi group has grown into one of the worlds fin-est corporations. The diverse businesses that have sprung from Mitsubishi share a name to be proud of and a wealth of knowledge and expertise covering many industries, including involvement in ship-ping, satellite communication, motors, security and expertise in electronics and electri-cal equipment. “Outstanding excellence at all levels and the

culture of continuous improvement is the best

I have seen”

Location: Livingston, West Lothian


Dates: 12 February 2014

3 July 2014



Corporate & Social Responsibility

23 October 2014

[email protected]

Learn from the best

Location: Sunderland, Tyne & Wear

Start/Finish Time: 9.30 am / 4.00 pm

Dates: 3 March 2014



People & Leadership

Strategy Deployment

Nissan Sunderland Plant has been the UK’s biggest car manufacturer for the past 14 years, and the biggest car exporter for the last 12. In 2011, during the plant’s 25th anni-versary year, the 6 millionth vehicle rolled off the line, and the plant achieved an annual production figure of 480,485 units – a new UK record for a single car plant. One in every three new cars built in the UK comes from the Sunderland Plant. “Well presented, informative and interesting”

Pfizer is one of the world’s premier innovative biopharmaceutical companies. At Pfizer, they apply science and our global resources to improve health and wellbeing at every stage of life. Pfizer strive to set the standard for quality, safety and value in the discovery, develop-ment and manufacture of medicines. Their global healthcare portfolio includes medicines and vaccines and many of the world’s best-known consumer healthcare products.

NEW HOST

Location: Havant, Hampshire


Dates: 17 September 2014

Topics: Supply Chain

Logistics & Warehousing



Location: Eynsham, Oxford

Start/Finish

Time:

9.30 am / 4 pm

Dates: TBC



Supply Chain Management

Winner of the Best Factory Awards in 2013, this leading factory clearly demonstrates how lean can reduce cost and improve productivity. Siemens Magnet Technology is the worlds lead-ing designer and manufacturer of superconduct-ing magnetic resonance imaging magnets for medical applications. The company’s aim is to deliver quality products to customers. Around 95% of the magnets produced at Eynsham are exported and the business has several Queens Awards for export success. More than 30% of the MRI scanners installed in hospitals worldwide have at their heart a superconducting magnet manufactured by Siemens Magnet Technology.

“Thought provoking & relevant”

As the leading global supplier of curtain tracks and blinds, Silent Gliss is committed to serving the requirements of the upper end of the window treatment market – the top of the pyramid! This represents customers who rightly expect the vey best in terms of quality, design, technology, service and individuality. In 1952 Silent Gliss produced the first silent track using the unbeatably efficient combination of siliconised aluminium and top grad nylon. In recent years they have been involved in some of the worlds mos t no tab le deve lopmen t s and refurbishments.

“A down-to-earth and practical approach to

lean manufacturing”

Location: Broadstairs, Kent


Dates: 20 March 2014

8 October 2014



People & Culture

[email protected]

Learn from the best

mos t no tab le deve lopmen t s and

Location: Deeside, Flintshire


Dates: 24 February 2014

12 May 2014

29 September 2014

10 November 2014


People & Leadership


The Toyota Manufacturing UK (TMUK) site as Deeside, North Wales, is a centre of excel-lence within the Toyota Group. This site is the first Toyota factory outside Japan to have the honour of building a hybrid vehicle en-gine. The power plant, which is integral to the Hybrid Synergy Drive system, is wholly pro-duced at the North Wales facility. Raw alu-minium is smelted and cast on-site, prior to machining assembly and testing of the fin-ished unit. The finished engines are then shipped to Toyota’s Burnaston car plant in

Derbyshire for installation.

“Inspirational”

Webmart UK Ltd was founded in 1997 and has experienced a phenomenal growth, doubling turnover year on year. Innovation, great staff initiatives and quality processes have ensured that Webmart has been rec-ognised as a leading company by it’s growing base of pan-European customers. It is a highly competitive sector , crea-tivity innovation are essential to ensure cli-ents requirements are fulfilled. By develop-ing leading-edge solutions, time reduction and cost efficiency have been vastly im-proved. “Very impressive business model. Great energy

and atmosphere, lots of ideas to take back”

Location: Bicester, Oxfordshire


Dates: 20 May 2014 `

Topics: Strategy & Project Management

Supply Chain

Logistics & Warehousing

Marketing & Customer Care


Location: Wymondham, Norfolk

Start/Finish Time 9.30 am / 1.45 pm

Dates: TBC

Topics: Innovation and R&D


Williams Lea is the leading global provider of cus-tomised Corporate Information Solutions. A centre of excellence this company has been recognised regularly for its excellence and quality standards. The company builds long-term partnerships with leading organisations across Europe, the US and Asia Pacific, taking the burden of managing their Corporate Information. Williams Lea has grown (turnover) by 30% per year over the last five years and the company attributes its success to its talented, experienced and dedicated people.

“Excellent opportunity to see how a company is ap-

proaching Continuous Improvement—very valuable”

[email protected]

Become a Host Company Onsite Insights host companies represent the best of UK

Industry they are a distinguished list of successful and award

winning companies committed to sharing their experience and

knowledge, for the benefit of companies using the programme.

If you are interested in becoming a host company please

contact us:

Email: [email protected]

Telephone: 023 9246 8978

Learn from the best


For more information or to book contact us:

Telephone: +44 2392 468978

Email: [email protected]

Website: www.onsiteinsights.co.uk

onsite insights 2014 company visit programme uk

Documents

change lean

rd lean

continuous improvement

hosts lean supply chain

programme of visits

manufacture culture

company visits

customer feedback