online stores – digital design & a coherent brand experience matter

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1. booncon PIXELS 2. Digital design & brand experience 3. The way we shop has changed 4. Going digital Online stores - why digital design and a coherent brand experience matter

Post on 21-Oct-2014

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The way we buy has changed. Online stores are used more and more. This presentation points out a few things to think about in digital design and relating to a coherent brand experience, which are important when pursuing a successful online presence with your company.

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Page 1: Online stores – digital design & a coherent brand experience matter

1. booncon PIXELS 2. Digital design & brand

experience 3. The way we shop has changed 4. Going digital

Online stores - why digital design and a coherent brand experience matter

Page 2: Online stores – digital design & a coherent brand experience matter

In our most simplistic form, we craft brands, websites and applications.Check out our previous projects at pixels.booncon.com

We are booncon PIXELS a digital design and consultancy studio

Page 3: Online stores – digital design & a coherent brand experience matter

Convince the masses with digital design

It’s easier when you inspire trust.

Page 4: Online stores – digital design & a coherent brand experience matter

Build trust with a consistent use of your brand. Your whole brand.

Page 5: Online stores – digital design & a coherent brand experience matter

Recognise this store?

Page 6: Online stores – digital design & a coherent brand experience matter

Design is active and passive communication.

Page 7: Online stores – digital design & a coherent brand experience matter

Apple is a great example of a company building trust with a perfectly consistent

use of their brand both actively and passively.

!

Active: consistent use of the logo, design elements, the look of their products.

!

Passive: product display at stores, store layout, and the actual customer

experience

Page 8: Online stores – digital design & a coherent brand experience matter

Zara is another good example of consistent brand communication.

!

Active: consistent use of the logo, design elements, the look of their products.

!

Passive: product display at stores (both physical and online ones), store layout,

and the actual customer experience.

Page 9: Online stores – digital design & a coherent brand experience matter

Consistent visual brand use is one of the more difficult things for a small business to achieve.

!

This is why you need to invest time and money into it.

Page 10: Online stores – digital design & a coherent brand experience matter

Hook your customers with digital design

and guide them where you want them to go.

Page 11: Online stores – digital design & a coherent brand experience matter

Visual design will catch someone's interest. A great user experience will keep them hooked!

!

Just think about the websites, online stores and apps you like to visit and use – why do you like them?

Page 12: Online stores – digital design & a coherent brand experience matter

The way we shop has changed

Page 13: Online stores – digital design & a coherent brand experience matter

We try it in the store, buy it off amazon. !

We buy online and have it delivered home. !

!

We buy online and pick it up in store. !

!

We look online and buy it in store. !

!

Page 14: Online stores – digital design & a coherent brand experience matter

What can physical store owners do to meet the needs of our changed shopping behaviour?

Page 15: Online stores – digital design & a coherent brand experience matter

Try it in the store,

buy it off amazon.

!

Charm the socks off your physical

store’s customers so they buy

things from your physical store.

Buy online and have

it delivered home.

!

Make your online store

engaging and aim for an easy

user experience.

Buy online and pick

it up in store.

!

You should offer the possibility

for this to lure customers in your

physical store.

Look online and

buy it in store.

!

Let customers know they

can come and try in-store.

Page 16: Online stores – digital design & a coherent brand experience matter

Engage your customer by recreating your in-store experience online. !

Think about how IKEA is guiding its customers through a certain route, you can do this in your online store as well :)

Page 17: Online stores – digital design & a coherent brand experience matter

Where to start?

and what you might need.

Page 18: Online stores – digital design & a coherent brand experience matter

To shopify, or not to shopify?

Page 19: Online stores – digital design & a coherent brand experience matter

Shopify offers different monthly packages.

!

It is a simple and easy to use platform.

Shopify can become quite expensive if your online sales sky

rocket. !

There are limits to customising based on the monthly price.

Page 20: Online stores – digital design & a coherent brand experience matter

– Clement Mok

“Design, in its broadest sense, is the enabler of the digital era – it’s a process that creates order out of chaos, that renders technology usable

to business. Design means being good, not just looking good.”

Page 21: Online stores – digital design & a coherent brand experience matter

Give your online shop the attention it deserves!

Page 22: Online stores – digital design & a coherent brand experience matter

First things to consider:How would you manage your physical and online store stock? How would you take care of dispatch and delivery of orders?

Which payment system would you like to use? !

Once you have some idea about these you are all set to take the next step in setting up your own online store.

!

!

Good luck!

Page 23: Online stores – digital design & a coherent brand experience matter