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Corporate presentationMay 2015
May 2015
Corporate Presentation
Slide 2
Content
Our vision
Our global reach
Our strategy
Our services & solutions
Our business
Our corporate social responsibility
Our results
Our future perspective
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Our vision
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Our vision
We inspire individuals and organisations to work more
effectively and efficiently, and create greater choice in the
domain of work, for the benefit of all concerned. As the
world’s leading provider of HR solutions – a business that
has a positive impact on millions of people every day – we
are conscious of our global role. Helping people to “better
work, better life” is our common purpose and the way in
which we contribute to society.
For more information:
www.adecco.com/en-US/About/Pages/default.aspx
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Our global reach
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We help more than 650,000 people find work
every day through our network of more than
31,000 full-time employees and around 5,100
branches in over 60 countries and territories
around the world.
The Adecco Group is the world’s leading
provider of HR solutions. Our services and
solutions fall into the broad categories of
temporary staffing, permanent placement,
career transition and talent development as
well as outsourcing and consulting.
Adecco Group operates
in over 60 countries
and territories worldwide
Our global reach
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Our strategy and strategic priorities
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Adecco Group strategyServing individuals and enterprises
The strategy of the Adecco Group is to be alongside each phase in the life cycle of our
clients and candidates/associates.
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2. IT
3. Professional
Staffing & Services
1. Engagement
4. Segmentation
5. BPO solutions
6. Emerging
Markets
Top line growth
Pricing discipline
Cost control
EBITAmargin>5.5%
We strive to reach an EBITA margin above 5.5% in 2015
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Our services & solutions
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How HR services companies benefit labour markets
Economies As an HR services company, we turn available work into jobs and thereby
support economic growth.
Individuals For individuals, we offer legally recognised and regulated work opportunities,
facilitate on-the-job training and enhance occupational and geographic mobility.
Enterprises We provide companies with flexible HR solutions to help them weather peaks
and troughs in demand, thereby maintaining and increasing their competitiveness.
We maintain a constant dialogue with clients and workers
as well as with societal, governmental and business stake-
holders to create more and better work opportunities for
individuals worldwide.
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Our services & solutions
For more information:
www.adecco.com/en-US/BusinessServices/Pages/Overview.aspx
As the world leader, Adecco offers the full range of Human Resources solutions which
are tailored to meet the evolving needs of our clients and associates.
We have the capability to provide all these services locally and globally.
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Our business
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Revenues1)
Revenue growthEUR m in %, constant currency
Office 4,815
Industrial 10,142
General Staffing 14,957
Information Technology 2,337
Engineering & Technical 1,103
Finance & Legal2) 778
Medical & Science 349
Professional Staffing 4,567
Solutions2) 476
Adecco Group 20,000
1) Breakdown of staffing revenues into Office, Industrial, Information Technology, Engineering & Technical, Finance & Legal and Medical & Science is based on dedicated
branches. Solutions comprises Career Transition & Talent Development (CTTD), Managed Service Programmes (MSP), Recruitment Process Outsourcing (RPO) and
Vendor Management System (VMS).
2) In FY 2014 revenues changed organically in Solutions by 10%. Organic growth is a non US GAAP measure and excludes the impact of currency, acquisitions and
divestitures.
1
6
4
3
-2
3
-3
1
13
4
51%
24%
17%
8%
Revenue development by business lines FY 2014 vs. FY 2013
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• Administrative / clerical
• Assistance
• Customer service
• Human resources
• Import/export
• Project management
• Purchasing
• Secretarial / PA
• Sales, Marketing & Events
Adecco Office provides associates with
serial assignments, ensuring continuity
in the relationship.
Skills are enhanced through continuous
learning in challenging projects.
General staffing – OfficeOur activities
Office
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General staffing - IndustrialOur activities
• Assembly
• Production
• Machine operation
• Mechanical trades
• Warehousing
• Packaging
• Shipping and receiving
Our specialised services focuses on different
industrial sectors where flexibility and
qualified employees contribute to our
clients’ competitiveness, for example:
• Automotive
• Manufacturing/Heavy Industry
• Construction
• Hospitality
• Transport and Logistics
Industrial
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Professional staffing – IT and Engineering & TechnicalOur activities
• Sourcing and deploying highly skilled IT specialists
in mainstream and niche technologies to meet clients‘
temporary, permanent and project needs to navigate the
fast-moving IT landscape.
• Serving clients with structured HR solutions such as
infrastructure management, testing services, recruitment
process outsourcing, and multi-language help desk.
• Providing the appropriate skilled engineers and
technical specialists for temporary, longer-term
secondment, and work package-based assignments.
• Major sectors of expertise including electronics
automotive and transportation, energy, oil & gas,
utilities, medical products, aerospace, chemicals &
raw materials.
Engineering & Technical
Information Technology
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Professional staffing – Medical & ScienceOur activities
In the field of Medical & Science we recruit and place
specialised scientific and healthcare professionals. For the
Pharma and Science sectors our focus includes profiles
such as:
•Clinical Research Managers/Associates
•Clinical Research Doctors & Nurses
•Regulatory Affairs
•Pharmacists
•Medical Writers
•Laboratory Research Scientists
•Sales & Product Support
•Directors & Department Heads
In the Healthcare sector our focus includes:
•Doctors
•Nurses
•Therapists
•Pharmacists
•Other Allied Healthcare Professionals
Medical & Science
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Professional staffing – Finance & LegalOur activities
• Serving our clients across commerce and industry,
financial services, banking, insurance, public practice,
law firms and corporate law departments
• Our global network consists of over 200 branch offices
in 17 countries operating under the following brands:
Adecco Finance, Ajilon Finance, Ajilon Legal, DIS AG
Finance, Jonathan Wren and Badenoch & Clark
Finance & Legal
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Business Process Outsourcing SolutionsOur activities
Recruitment Process Outsourcing (RPO)
Managed Service Programmes (MSP) /
Vendor Management System (VMS)
For companies looking to outsource their recruitment process for
permanent employees, we work with them to provide the flexible
Recruitment Process Outsourcing solution best suited to their needs.
•Our solutions include: Candidate sourcing, screening and assessment,
Recruitment administration, Market expansions, cyclical and part-time
hiring, On-boarding and offer management.
Clients increasingly ask Adecco to manage all parts of their contingent
workforce through our Managed Service Programmes.
•We can offer programme management, reporting and tracking, supplier
selection and management, order distribution and even consolidated
billing.
• Clients can also keep the management of their contingent and
freelance workforce in-house by using our Beeline market-leading
Vendor Management System. The VMS solution automates the
process of acquiring and managing contingent and freelance labour
time, expense and consolidated invoicing.
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Career Transition & Talent Development ServicesOur activities
Lee Hecht Harrison is a global talent solutions company
focused on:
•Career Transition
•Leadership Development
•Career Development
•Change Management solutions
Many organisations are trying to address these pressures
by investing in their people, deploying and redeploying their
resources, expanding their markets and reducing their costs.
This is where Lee Hecht Harrison provides companies with
unparalleled and innovative approaches to managing the entire
employee lifecycle and customised solutions that are
specifically tailored to client requirements.
Career Transition & Talent Development
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Our corporate social responsibility
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Adecco corporate social responsibility Three Dimensions of CSR
For more information:
www.adecco.com/en-US/csr/Pages/default.aspx Or : http://csrr.adecco.com/csr2014
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Our results
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1) EBITA excluding restructuring costs in Q4 2013 of EUR 10 million in France, EUR 2 million in North America, EUR 2 million in the UK & Ireland, EUR 1 million in the
Nordics, EUR 2 million in Iberia
2) EBITA excluding restructuring costs in Q4 2014 of EUR 4 million France, EUR 4 million in North America, EUR 14 million in Germany & Austria, EUR 1 million in the
Emerging Markets
Revenues and EBITA by segmentQ4 2014 vs. Q4 2013
% of
revenues
EUR
millions
Organic
change yoy
EUR
millionsMargin
Margin
change yoy
22% France1), 2)1,141 -5% 78 6.8% 80 bps
21% North America1), 2)1,067 6% 69 6.5% 150 bps
10% UK & Ireland1)524 -2% 13 2.4% -10 bps
8% Germany & Austria2)415 -2% 18 4.5% 60 bps
5% Japan 259 1% 15 6.0% -40 bps
5% Italy 280 10% 16 5.6% 10 bps
5% Benelux 254 1% 15 5.6% -60 bps
4% Nordics1)204 2% 4 2.3% -60 bps
4% Iberia1)210 19% 8 3.9% -20 bps
2% Australia & New Zealand 93 4% 1 1.0% 20 bps
2% Switzerland 113 1% 11 9.3% -30 bps
10% Emerging Markets2)524 10% 22 4.3% 30 bps
2% LHH 88 2% 28 31.3% 380 bps
Corporate (26)
100% Adecco Group1),2) 5,172 2% 272 5.3% 50 bps
Revenues EBITA excluding restructuring costs1), 2)
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Revenue development by business line1)
Organic year-on-year change in percent
1) Excluding Solutions
Industrial grew by 4% in Q4
2014 compared to 6% in the
previous quarter
Office grew by 1% in Q4 2014,
the same level as in the
previous quarter
Professional Staffing declined by
1% in Q4 2014 compared to 1%
growth in the previous quarter:
- IT: -1% (1% in Q3 2014)
- Engineering & Tech.: -6% (-1%)
- Finance & Legal: 4% (4%)
- Medical & Science: 3% (flat)
-15%
-10%
-5%
0%
5%
10%
Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
2011 2012 2013 2014
Industrial Office Professional
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Reported Variance (14 vs. 13) in percent
0 EUR m % of rev.
18.9%
704 13.6%
Net income attributable to
Adecco shareholders
0
0
Adj. EBITA1), 2)
0
239
Revenues
Gross profit
5,172
976##
## 272
##
Operating income 0 ##
Adj. SG&A1)
185 3.6%
0
##
4.6%
5.3%
4
7
4
14
14
6
2
5
2
13
12
0.0 5.0 10.0 15.0
Q4 2014 results summary
1) In Q4 2014, SG&A and EBITA exclude restructuring costs of EUR 4 million in France, EUR 4 million in North America, EUR 14 million in Germany & Austria and EUR 1 million
1) in the Emerging Markets. Q4 2013 SG&A and EBITA exclude restructuring costs of EUR 10 million in France, EUR 2 million in North America, EUR 2 million in the UK & Ireland,
2) EUR 1 million in the Nordics and EUR 2 million in Iberia.
2) EBITA is a non US GAAP measure and refers to operating income before amortisation of intangible assets.
Reported Constant Currency
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Our future perspective
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1. Regulation
2. Flexibility imperative
3. Job creation
Our future perspectiveGlobal trends
Adecco Group 1. Productivity and flexibility
2. Talent shortage
3. Changing labour force
1. Demographics
2. Skills mismatch
3. Lifestyle changes
1. Job search engines
2. e-intermediaries
3. eLearning
Governments
Companies
Technology
People
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Adecco Global Programmes
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Adecco Global ProgrammesThought Leadership
As the global leader in HR solutions, we share our expertise and partner with authoritative research bodies at international and regional level to develop valuable
knowledge and contribute to the improvement of today's and tomorrow's world of work. The GTCI and 2015 Work Trends Study are the latest available global
resources. More information on global and regional studies on http://www.adecco.com/industry-insights/gtci.aspx
Global Talent Competitiveness Index
Talent has become the key currency of the global economy and,
therefore, is one that decision-makers need to understand in depth. GTCI
is the annual benchmarking study that ranks 93 countries based on their
ability to grow, attract and retain talent. Produced by Adecco,
INSEAD and Singapore's Human Capital Leadership Institute, GTCI
provides governments and businesses with best practices to overcome
skill shortages and talent mismatch, while boosting their global
competitiveness.
For more information: http://www.adecco.com/industry-insights/gtci.aspx
Work Trends Study
In 2014 Adecco conducted the Global Social Recruiting Study,
reporting on how recruiters and job seekers use social media in the new
digital, interconnected world. In 2015 the scope of the research has been
extended and the Work Trend Study investigates how social media and
smartworking are changing the way we work. The study is being fielded in
23 countries, and all job seekers and recruiters can participate on line.
For more information: http://www.adecco.com/industry-insights/work-
trends.aspx
Global Studies
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Adecco Global ProgrammesBetter Work, Better Life for Youth, Athletes and Adecco People
Adecco Way to Work Athletes Career Programme Win 4 Youth
Over 75 million young people are unemployed in the
world. Skilled youngsters up for a challenge but
trapped by a lack of opportunity. With the Way to
Work™ programme, Adecco is taking action:
► More than 2.1 million people have been supported
in their job search by over 20,000 Adecco people
during the three Adecco Street Day editions,
2013/2015
► The On line Career Center provides tips and
career guidance for a successful job hunt
► The ‘Adecco Experience’ offers relevant work-
based experiences to enhance youngsters’ career
prospects
► 33 candidates will become CEO for One Month in
their countries and one will be the Global Adecco
CEO for One Month: a once-in-a-lifetime
experience that will boost their career
For more information: www.adeccowaytowork.com
The International Olympic Committee (IOC) and the
International Paralympic Committee (IPC) Athlete
Career Programmes (ACP), in collaboration with
Adecco, are designed to help elite athletes to address
their education and employment needs in order to
enhance their career prospects beyond sport. Through
the ACP, companies gain access to world-class
employees with extraordinary skills combined with the
determination to excel in whatever they do. Since
2005, the programme has been reaching out to over
22,000 athletes in 180 countries.
For more information: http://www.adecco.com/industry-
insights/gtci.aspx
Win4Youth is a global sports initiative that aims to raise
money for youth foundations while fostering healthy and
active lifestyles for the Adecco people.
In its 6th year, the 2015 edition concentrates on
achieving the ambitious goal of 1,750,000 km
by triathlon again. For all the kilometres covered by
colleagues, clients and associates, Adecco Group has
committed $ 375,000 to 6 youth related foundations
which have a common purpose: they all help give young
people a future in work and life.
For more information:
http://www.adecco.com/industry-insights/work-
trends.aspx
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Slide 33
Adecco Global ProgrammesGlobal Resources for Our Partners and for the Industry
Adecco Way to Work
Our commitment against youth unemployment
► The Global Adecco Street Day and the On
line Career Center, to provide career guidance
and tips for a successful job search
► The ‘Adecco Experience’: work-based
experiences opportunities to enhance youngers’
employability
► CEO for One Month: a once-in-a-lifetime
experience to boost youngsters’ career
For more information: www.adeccowaytowork.com
Global Studies
The annual benchmarking
study that ranks global
economies based on
their ability to grow,
attract and retain talent.
A practical tool for
governments and
businesses to overcome
skill shortages while
boosting global
competitiveness.
http://www.adecco.com/in
dustry-insights/gtci.aspx
2015 Work Trend
Study investigates how
social media and
smartworking are
changing the way we
work. All job seekers and
recruiters can participate
on line.
For the 2014 edition visit:
http://www.adecco.com/i
ndustry-insights/social-
recruiting.aspx
Global Talent
Competitivenes
s Index
Work Trend
Study
Win4Youth
Win4Youth is a global sports initiative that
aims to raise money for youth foundations
while fostering healthy and active lifestyles
for the Adecco people.
In its 6th year, the 2015 edition concentrates
on achieving the ambitious goal of 1,750,000
km by triathlon.
For more information:
http://www.adecco.com/industry-
insights/work-trends.aspx
Athletes Career Programme
The Athlete Career Programme (ACP), in
collaboration with the International
Olympic Committee (IOC) and the
International Paralympic Committee (IPC),
helps elite athletes in their transition from
sport to the world of work. Through the
ACP companies gain access to world-
class employees with extraordinary skills
and the determination to excel in whatever
they do.
For more information:
http://www.adecco.com/industry-
insights/gtci.aspx
May 2015
Corporate Presentation
Slide 34
Thank you