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  • 7/29/2019 Online Paypers, Vol 5 Issue 12 Trial

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    Update on developments in online payments Vol. 5 Issue 12, 05 Sep 2012

    Asia-Pacic: the big story lies in e-commerce

    FOCUS ON: India: a huge potenal for e-commerce develop-

    ment 2

    Exclusive interview with Markus Rinderer, CEO,

    PAY.ON 4

    EXPERT OPINION: India a market ready to harvest

    low value payments (by Nebo Djurdjevic, CEO of Cardis

    Internaonal) 6

    The Asian e-commerce market is not a uniform market, but rather a collecon of

    economies currently at dierent stages of maturity. Therefore fragmentaon is to be

    expected both in-country and at a regional level. Each market in the region is increasingly

    developing its own characteriscs and dynamics. The industrialized countries, like Japan

    and South Korea, are very mature markets, and dominated by strong local retailers such as

    Rakuten. The Chinese is dominated by eBay -like marketplaces including Alibaba, but also

    local retailers such as 360Buy, Joyo and Dangdang. By contrast, India's online market

    remains extremely small compared to these countries.

    The diversity of culture and languages has very real and specic implicaons for retailers

    looking to tap into this market. Also expected and easily jusable is the presence of a

    large variety of acve players currently looking to establish themselves in the promising

    online payments playing eld.

    Asia-Pacic is a vast market and its development represents a real challenge to e -

    commerce across the globe. The industry players are facing s compeon both

    domescally and internaonally and this makes the country one of the world's most

    dynamic and interesng payment markets. Unl now, we`ve seen global companies

    including Google, Facebook, Microso on an acquision rampage, but such a scenario has

    not been visible in Asia-Pacic unl this year. A lot of foreign companies, especially those

    from the US and Europe are now tapping into Asia Pacic or extending their footprint,

    driven by the explosive e-

    commerce growth and strength of the internet market in theregion.

    As the regional fragmentaon is an unavoidable reality in the business environment across

    Asia Pacic, the online payment industry in the region implicitly demonstrates a very high

    degree of fragmentaon with a high number of new iniaves. From a payments

    perspecve, Asia-Pacic has tradionally been a region dominated by the use of cash.

    Recently, the increase in the use of credit cards has led to an evoluon of the payment

    ecosystem. The online payments market has also grown in importance in recent years as a

    result of a boom in the e-commerce market, resulng in the shi of customers from paper-

    based payment mediums to online payment mediums.

    It is generally considered that Asia has the biggest market potenal in almost every

    industry. Highly integrated with the global trading and nancial systems, Asia is

    undoubtedly set to become the largest economic region in the world and this will have

    signicant and posive consequences on the e-commerce market.

    Asia-Pacic: the big story lies in e-commerce

    WORD FROM THE EDITOR

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    With the numerous innovaons in the digital age, e-commerce has become a great

    opportunity for retailers to develop their businesses. Therefore, an increasing number

    of companies as well as countries focus on improving and expanding the online retail

    market and enable customers all over the world to gain access to desirable goods and

    services.

    The Indian online commerce market has increased substanally in the recent years.

    According to a report released by the Internet and Mobile Associaon of India, the

    countrys e-commerce market is jumping at an average rate of 70 percent per year and

    has grown by over 500 percent since 2007.

    The main factors which contribute to the development of online trading in India

    include an increasing number of companies which have launched e-commerce

    plaorms, cash-based payments, technology developments such as VOIP (Voice -over-

    IP) which have diminished the gap between online buyers and sellers, the emergence

    of blogs as an avenue for informaon disseminaon and two -way communicaon for

    online retailers, e-commerce vendors and demographics.

    On the other hand, the growth of the Indian online market may be hindered by several

    obstacles. Limited internet access, gaps in the current legal and regulatory framework,logiscs, security issues and taxes are the main challenges which Indian e -commerce

    industry has to face nowadays.

    However, in spite of such challenges, the number of internet users who make online

    transacons has signicantly grown over the years. According to the India Online

    Landscape Report, released by research company Juxt Consult, in 2010, the number of

    online shoppers reached 2.5 million, up by 33 percent since 2009. Currently, there are

    almost 8 to 10 million Indian users who make online transacons, represenng about

    11 percent of the 80 million internet users in the country. According to the Indian

    Digital Consumer Study, released by nancial services company Avendus , the gure

    represents 7 percent of the enre Indian populaon and 17 percent of the urban

    populaon.

    According to the same source, although only 20 percent of internet users actually make

    online purchases, the number of online shoppers is expected to reach 39 million by

    2015. In addion, the Indian online commerce market will increase from USD 6.3 billion

    in 2010 to USD 24 billion in 2015.

    As far as online purchasing categories are concerned, travel related products

    (ckeng, accommodaon) are the most popular category, with air and train bookings

    accounng for almost 90 percent of the segment's revenues. In 2011, the Indian online

    travel market was esmated at USD 5.5 billion, according to Indian Digital Consumer

    Study. The same study has menoned that, between 2010 and 2011, 57 percent of

    total online travel revenues came from air travel, while 37 percent came from train

    packages, 5 percent from hotel and only 1 percent from bus bookings. In addion, the

    online train cket bookings are expected to hit USD 1.8 billion for the period 2010-

    2011, accounng for almost 32 percent of the overall cket bookings.

    According to 'India Goes Digital' report released by Avendus Capital, a nancial services

    provider, apart from online travel, classieds and adversing, which currently

    dominate the digital consumer industry in India, online retail or e-

    tailing will also gainpopularity.

    Furthermore, e-tailing is expected to account for 50 percent of the total e-commerce

    market, reaching USD 12 billion unl 2015. Currently, the most popular e-tail goods

    include mobile devices (56 percent), computer hardware and consumer electronics (35

    percent), closely followed by movie ckets, which account for 30 percent.

    FOCUS ON:India: a huge potenal for e-commerce development

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    The online payments sector has lately witnessed a considerable increase, as consumers

    have switched from tradional (cash-based) to alternave payment methods, according to

    the white paper Winning Payment Strategies for BRIC Naons released by GlobalCollect.

    Credit cards have become one of the most preferred payment methods, yet debit cards

    and internet banking have also gained popularity among Indian consumers.

    Payments via PayPal are quite limited due to numerous restricons imposed by the

    Reserve Bank of India. As a result, PayPal has been forced to make several changes in

    order to comply with Indian regulaons. Inially, the export related payments for goods

    and services were not allowed to exceed USD 500 and any balance or future payments

    could not be used to buy goods or services but transferred to a bank account within 7 days

    from the receipt of payment. Yet, in 2011, RBI has increased PayPals export -related

    payments for goods and services to USD 3,000 per transacon, according to media outlet

    business-standard.com. Hence, Indian small and medium enterprises will now be able to

    transact with buyers in markets such as the US, Europe and Asia.

    Payments made via mobile devices are also expected to increase over the next years. A

    McKinsey & Co research has indicated that India will have about 450 million smartphones

    in the next four years. This represents a huge potenal for mobile payments. The e-

    payment industry in India is dominated by independent companies such as EBS, CC Avenue

    and BillDesk, but the main payment gateway providers are represented by private banks

    like HDFC, Cibank and ICICI.

    Although there sll are numerous obstacles the Indian e -commerce has to overcome, the

    online market has witnessed a steady increase over the last years and forecasts are

    opmisc as well. In the following years, India , along with Brazil, Russia and China, are

    expected to become a big driving force for e-commerce growth.

    PAY.ON expands PayPipe online payment roung

    gateway to ChinaGermany-based payment transacons processor PAY.ON, operator of the PayPipe online

    gateway for global payment roung, has extended the payment coverage of PayPipe to

    China. Read more

    Walmart receives approval to acquire majority stake inYihaodianUS-based mulnaonal corporaon Walmart has been awarded condional approval from

    Beijing to acquire a majority stake in a Chinese e -commerce company Yihaodian. The

    nancial terms of the acquision have not been disclosed. Read more

    Partnership between DHgate and PayPal falls through reportChinese online marketplace for wholesale products DHgate has reportedly removed PayPal

    as a payment opon from both its online portal and its mobile site, media outlet

    ecommercebytes.com reports quong TechInAsia.com. Read more

    IN THE NEWS

    If you consider that e-commerce accounts for only 5% of trade volumes in the

    BRIC countries, there is tremendous growth potenal.

    Koen Vanpraet, CCO, GlobalCollect

    http://www.thepaypers.com/news/online-payments/pay-on-expands-paypipe-online-payment-routing-gateway-to-china/748378-3http://www.thepaypers.com/news/online-payments/pay-on-expands-paypipe-online-payment-routing-gateway-to-china/748378-3http://www.thepaypers.com/news/e-commerce/china-walmart-receives-approval-to-acquire-majority-stake-in-yihaodian/748401-25http://www.thepaypers.com/news/e-commerce/china-walmart-receives-approval-to-acquire-majority-stake-in-yihaodian/748401-25http://www.thepaypers.com/news/online-payments/china-partnership-between-dhgate-and-paypal-falls-through-report/748355-3http://www.thepaypers.com/news/online-payments/china-partnership-between-dhgate-and-paypal-falls-through-report/748355-3http://www.thepaypers.com/news/online-payments/china-partnership-between-dhgate-and-paypal-falls-through-report/748355-3http://www.thepaypers.com/news/e-commerce/china-walmart-receives-approval-to-acquire-majority-stake-in-yihaodian/748401-25http://www.thepaypers.com/news/online-payments/pay-on-expands-paypipe-online-payment-routing-gateway-to-china/748378-3
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    UAE Exchange expands to Malaysia

    UAE Exchange, a global money transfer and foreign exchange company, has established a

    presence in Malaysia by acquiring Malaysia -based remiance company Fast Remit. Read

    more

    Qiwi, DinoDirect.com to expand in China

    Russian-based electronic payment systems provider QIWI has inked a contract with

    DinoDirect.com, a cross-border online store, to expand QIWI Wallet payment system in

    China. Read more

    Agricultural Bank of China selects ACI Worldwide forACI Money Transfer System, Proacve Risk ManageFinancial services company the Agricultural Bank of China (ABC) has selected ACI

    Worldwide, a US online payment services provider, in order to implement the laers

    Money Transfer System and ACI Proacve Risk Manager as its wholesale payment

    processing and an-money laundering (AML) service to enable its expansion into the US

    market. Read more

    AsiaPay, Yahoo! Hong Kong to launch Member PaymentServiceOnline payments provider AsiaPay has expanded its agreement with Yahoo! Hong Kong by

    launching the Member Payment Service. Read more

    Markus Rinderer has been the CEO of PAY.ON AG since November

    2010 and also a Partner for Barikuta Partners GmbH. He has

    previously worked as Project Manager at Wirecard.

    PAY.ON serves payment service providers, payment scheme

    suppliers, acquirers and risk management providers.

    What is the business model for the most successful players in Asia -Pacic and how is

    that dierent from the rest of the world?

    Markus Rinderer: In the APAC region MSPs/PSPs need to establish a very close

    relaonship with the acquiring banks and their sta to accomplish their work successfully.

    Addionally, MSPs need to have in each APAC country a local enty in case the MSP wants

    to process with merchants in dierent APAC countries. Only Hong Kong and to some

    extent probably Australia and New Zealand seem to be less demanding regarding this

    requirement.

    For example, China is extremely strictly regulated in the way MSPs/PSPs operaon is

    running its business. First, a local processing center is required. Second, internaonal

    companies must have a local partner with about 50% company share to start business inChina. However the requirements in China are the strictest. Addionally, Chinese

    merchants are not used to pay any payment transacon fee, but more open to pay a risk

    management transacon fee or risk management service fee. The willingness to pay

    transacons fees like in Europe is less developed. The awareness of merchants for a good

    payment processing infrastructure characterized by high quality/state of the art standards

    and a high level of automaon is much less developed. Oen local APAC MSPs tend to

    build their own IT payment infrastructure.

    PSPs need to establish a very close relaonship tothe acquiring banks

    - Exclusive interview with Markus Rinderer, CEO, PAY.ON AG -

    http://www.thepaypers.com/news/online-payments/uae-exchange-expands-to-malaysia/748364-3http://www.thepaypers.com/news/online-payments/uae-exchange-expands-to-malaysia/748364-3http://www.thepaypers.com/news/online-payments/uae-exchange-expands-to-malaysia/748364-3http://www.thepaypers.com/news/online-payments/qiwi-dinodirect-com-to-expand-in-china/748278-3http://www.thepaypers.com/news/online-payments/qiwi-dinodirect-com-to-expand-in-china/748278-3http://www.thepaypers.com/news/online-banking/agricultural-bank-of-china-selects-aci-worldwide-for-aci-money-transfer-system-proactive-risk-manage/748272-12http://www.thepaypers.com/news/online-banking/agricultural-bank-of-china-selects-aci-worldwide-for-aci-money-transfer-system-proactive-risk-manage/748272-12http://www.thepaypers.com/news/online-payments/asiapay-yahoo-hong-kong-to-launch-member-payment-service/748258-3http://www.thepaypers.com/news/online-payments/asiapay-yahoo-hong-kong-to-launch-member-payment-service/748258-3http://www.thepaypers.com/news/online-payments/asiapay-yahoo-hong-kong-to-launch-member-payment-service/748258-3http://www.thepaypers.com/news/online-banking/agricultural-bank-of-china-selects-aci-worldwide-for-aci-money-transfer-system-proactive-risk-manage/748272-12http://www.thepaypers.com/news/online-payments/qiwi-dinodirect-com-to-expand-in-china/748278-3http://www.thepaypers.com/news/online-payments/uae-exchange-expands-to-malaysia/748364-3http://www.thepaypers.com/news/online-payments/uae-exchange-expands-to-malaysia/748364-3
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    In other APAC countries it is easier to run a domesc PSP/PSP operaon, but local

    managers and their local sta should be in relevant or exposed posions to build up a local

    touch and strong trust with local clients and acquiring banks. Addionally, many APAC

    countries require a kind of local data processing infrastructure from MSPs such as China,

    Korea, Malaysia, Indonesia etc. In other APAC countries the requirements are usually

    mutually managed by the acquiring bank and the related MSP. The APAC region Australia,

    New Zealand and probably Hong Kong is probably most similar to Europes pracces.

    Beyond this local APAC MSPs seems to be less involved in expanding their processing

    services into neighboring APAC countries. They are less used to provide services to non -

    domesc merchants.

    Successful business models in payments depend on the condions in the respecve

    country such as infrastructure, income, access to banking services, legislaon, culture,

    buyers behavior and development of the ecommerce market. The great fragmentaon of

    the APAC market is a fragmentaon in terms of all of these characteriscs what has an

    impact on payment methods and schemes used in each country. Each country is a

    separate case and need a separate business model. For PSPs, the expansion in APAC

    means to study each market, players and legislaon, it is an expansion of country by

    country. But the Asia-Pacic region now holds 41% of the worlds internet populaon

    which is an enormous undeveloped potenal for market parcipants from Europe and the

    USA.

    In terms of online payments, mature markets such as the US and EMEA will connue to

    show very aracve growth rates but the big numbers will clearly come from new

    markets such as the Lan American and Asian Pacic region. In your opinion, which

    consequences will this have on internaonal PSPs?

    Markus Rinderer: European and US-based PSP/MSPs are geng more and more

    interested to process payments for Asian markets and their hundreds of millions of Asia

    shoppers. Here PAY.ON can help with its best business connecons over its Asian

    subsidiary as well as with its roung gateway PayPipe to be connected easy, swily and

    directly to the Asian scheme operators and acquiring banks on the base of only one single

    API. PayPipe fullls the requirements of all parcipants along the nancial supply chain.

    Merchants with strong brands of European and/or US region origin ask for the acceptance

    of China UnionPay (CUP) cards of Chinese shoppers. Even some of these merchants plan to

    benet even more directly from the economic growth in the APAC zone by strengthening

    or ramping up their only sales in the domesc markets of the APAC region directly. These

    merchants, especially with internaonal strong brands expect similar processing standards

    like they are used to in Europe or US. Internaonal PSPs have here a great chance to follow

    these merchants into these markets and to undergo a learning curve as well.

    It seems also that the steady domesc growth in ECOM merchant business in the APAC

    region does not force APACs PSPs/MSPs to expand their services into other APAC markets.

    Only the MSPs/PSPs like AsiaPay Group (Hong Kong) and GHL Group (Malaysia) of APAC

    origin seem to be an exempon for such a behavior. On acquirer level only internaonal

    players such Global Payments (with HSBC) and First Datas Merchant Services (with

    Standard Chartered Bank) provide services in various Asian and South East Asian countries.

    In your perspecve, can Asian markets leapfrog development stages when they learn

    from other regions or when European/US big players from outside tap into these

    markets?

    Markus Rinderer: Asian merchant markets are interested to sell their products and series

    abroad and need state of the art risk management services which they are quite oen not

    receiving at the same level like European or US based merchants. Some Western Risk

    Management Providers seem to take advantage of this at this moment. The strong risk

    management service proposion of European or US based MSPs could be advantageous to

    convince Asian merchants as along as sucient local touch such as support of the local

    language and familiarity with local business pracces is presented by the foreign MSPs.

    Please noce the fees for processing payment transacon are in the range of the US or

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    (somemes much) lower. The acquiring banks have usually the biggest value generang

    stake on payment processing level. Generally, the culture of selling added value services is

    less developed in APAC markets.

    Does fragmentaon hinder the progress of online payments in the region? Is it fair to say

    that from this point of view, Asia-Pacic is a reecon of the European payments

    culture? Can you point out dierences/similaries (examples)?

    The Asian/AP market is fragmented in a sense that local payment methods do also exist,

    just like in Europe. The relevance of the local payment schemes depends very much on

    each specic APAC market.

    The availability of internaonal debit and credit cards varies strongly from country to

    country. In Hong Kong, Singapore of South Korea the penetraon of credit cards of

    MasterCard or VISA is quite strong while other regions like Philippines, Vietnam etc.

    compared to the size of the populaon are much behind regarding the availability for use.

    Such paerns have been seen also in Europe. Regarding both aforemenoned topics a

    similarity between Europe and Asia can be idened.

    However the rao of the unbanked populaon in the Asian region (maybe less in fact in

    the APAC region besides Philippines, Vietnam) is signicant compared to Europe. This is

    also a huge chance for any mobile payment service iniaves.

    Some dierences:

    - For VISA and MasterCard, in Asia there is not a processing cross licensing culture for

    Asian/APAC acquiring banks such as in Europe which i s a unique region in this respect.

    - The rao of cross border shoppers within the APAC region is unl now lower as in the

    European zone, in parcular compared to the most developed European economies such

    as UK, Benelux and Scandinavian countries and German speaking Europe etc.

    The market fragmentaon can be easily overcome in the same way as in Europe where

    payment gateways serve as an access point to all important payment schemes. As a global

    processor PAY.ONs services are an accelerator or rather a distributor for all internaonal

    payment methods for the whole payment industry. Over its white label PSP plaorm

    PaySourcing and roung gateway PayPipe clients are automacally connected to all

    available payment schemes worldwide. Actually several hundred PSPs, acquirers,

    merchant service providers and nancial instutes are using one or more of PAY.ONs

    services. Doing so, our several hundred clients in the US, Europe and around the globe can

    directly bring our Asia/Pacic connecons into use for their merchants to connect them to

    the Asian to the hundreds of millions of consumers. Thus PAY.ON is a guarantor of the

    immediate availability of all needed payment methods worldwide.

    India a market ready to harvest low valuepayments

    By Nebo Djurdjevic, CEO of Cardis Internaonal

    Nebo Djurdjevic has 18 years of experience in senior business and

    technology management roles in electronic payments, having

    developed and marketed advanced electronic payment soluons

    based on chip card and mobile technologies. He was previously amember of the execuve management team at Intellect Group

    where he was instrumental in providing payment soluons to

    nancial instuons around the world.

    Based in The Netherlands, Cardis Enterprises Internaonal provides soluons for cost

    eecve processing of low value payments. The Cardis low value payment plug-in is

    currently deployed with Raieisen Bank Internaonal in Austria and in implementaon

    EXPERT OPINION

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    with a range of nancial organisaons worldwide.

    In this arcle Mr. Djurdjevic shares his impressions from a recent visit and discussions with

    Indian payment organisaons. He also has some advice for nancial instuons and other

    payment players parcipang in this market.

    Indias economic stascs paint a picture of a big, bold and burgeoning market. However,

    when it comes to the payments environment the Asian elephant will need the light -

    footedness of a mountain goat to thrive.

    India is ripe for technologies that are agile and yet also able to address the core needs of

    the worlds largest democracy. The majority of Indias 1.2 billion people are currently

    using cash but there is every sign that this will change with growing consumer condence,

    a rapidly increasing middle class and a young generaon eager to pay and manage their

    nances electronically, he believes.

    Payment soluons giant TSYS esmates Indias middle class is currently at around 350 to

    400 million greater than the total populaon of the US and that it is growing at ve per

    cent annually. This is a demographic group with a healthy appete for consumer goods

    which will be demanding convenient yet safe access to its funds.

    Although internaonal and commercial banks have done much to cater for the top earning

    segment of the populaon, there is now an enormous opportunity for commercial and

    public sector banks to serve the needs of the growing middle and lower middle classes.

    Another important engine for growth is the countrys vast populaon of un(der)banked

    who, parcularly in the rural areas, are cut o from basic banking services let alone non -

    cash based payment mechanisms and electronic banking.

    Inclusion and security are vital for growth

    Based on data published in the TSYS White Paper, Incredible India! Four Imperaves to

    Accelerate Electronic Payment Adopon, the prepaid customer segment is esmated at a

    staggering 600 million, poinng out that this presents the most signicant room for

    growth. Unlike the users of credit cards, this target market is made up of the lower

    segment of the Indian populaon who mainly pay for low value items and services. Low

    value transacons are typically anything below 750 Indian Rupees (below $15).

    Whereas nancial inclusion will get the consumers into the banking system, this will not be

    enough to smulate electronic payments. The reason is that most of the merchants where

    the under-banked spend their money do not accept cards resulng in almost exclusively

    cash payments.

    Financial instuons and merchants in India have an ideal opportunity to engage this

    market. The good news is that there are already a host of iniaves under way in the

    market, including the launch of the RuPay debit card scheme by NPCI, and the regulatory

    push by the Reserve Bank of India around security and Chip and PIN migraon.

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    There is also technology available that does not require major changes to exisng systems

    and infrastructures and that encourages merchants and consumers to reduce their

    dependency on hard cash for small value items. Cardis Internaonal has for example

    developed a low value payment plug-in which uses aggregaon of low value transacons.

    The plug-in reduces transacon costs by a factor of ten and, moreover, oers an aracve

    acceptance proposion to merchants.

    In rural areas, the challenge of infrastructure can be overcome by the adopon of mobile

    technologies. Mobile payments are best posioned to reap the rewards, in this case the

    potenal of ushering millions from the informal banking system into the formal one.

    For any soluon to be successful in India it will have to be exible and include mobile

    technologies.

    No need to wait!

    While some of these iniaves will take me, Djurdjevic believes the country can

    accelerate its eorts to bring the mass market to payments by looking seriously at low

    value payment opons. He oers the following advice for players in the Indian market:

    Leverage EMV in a smart way. Consider a secure o-line soluon or low value payment

    plug-in that bundles (aggregates) transacons to dramacally reduce the cost of individual

    transacons, does not require major investment in POS and telecommunicaon

    infrastructure AND safeguards transacons from the and fraud.

    Take a phased innovaon approach: Because of the size of the market and the

    challenges with infrastructure, India needs a soluon that is channel and form

    factor agnosc i.e. a soluon that can be used in parallel across dierent form

    factors such as chip cards, contactless cards, non -NFC phones, NFC phones,

    computers or tablets over a period of at least ve to ten years.

    Implement a protable payment proposion: Issuers who aim to target middle to

    low income segments of the market should look at a proposion that generates

    money from every transacon processed. This is possible by fundamentally

    rethinking the tradional card payments model, especially for low value payments

    which is the vast majority of payments made by these segments.

    Terminalisaon of merchants: Both xed (ie up-front) and variable (ie ongoing)

    costs have to be adapted for merchants in rural, underdeveloped and poor areas.

    Using the mobile phone as POS device resolves the xed set -up costs of tradional

    POS terminals. New technologies such as transacon aggregaon can enable

    acceptable on-going transacon costs.

    Develop a posive business case from EMV: EMV migraon is currently seen as a

    regulatory requirement that will be costly and divert a lot of resources from the

    business. Banks can turn this around by making sure that their EMV investment

    generates returns through incremental payment volumes. This is possible but a cost

    -eecve low value payment soluon should be high on the agenda.

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    Update on developments in online payments

    9 | 9 www.thepaypers.com Copyright The Paypers

    Vol. 5 Issue 12, 05 Sep 2012

    On the 1-2 October 2012, the leaders driving innovaon in the Middle Eastern banking

    industry will come together for the Middle East Banking Innovaon Summit in Dubai. The

    aim of the summit is simple: to provide the informaon and tools needed to encourage

    innovaon within the banks and nancial instuons of the Middle East, in order to

    facilitate nancial growth.

    Middle East Banking Innovaon Summit is designed to promote the networking, learning

    and idea sharing that will result in compeve oerings, improved customer engagement

    and reduced costs.

    Join over 200 senior level professionals including CEOs and CIOs, who are commied to

    innovaon within the banking industry. This event will showcase the most excing trends

    and case studies in the region, keeping you up -to-speed on how the banking industry is

    evolving and how you can take full advantage.

    Aending Middle East Banking Innovaon Summit will give you the unique opportunity to

    meet and network with senior level strategists and decision makers of the banking

    industry across the MENA region. Every minute out of the oce counts, so we will ensure

    that you are networking at the highest level possible. Delegates will include:

    Banking instuonsIncluding but not limited to 100 top banking instuons from

    convenonal to Islamic banks;

    Regulatory Bodies and AssociaonsHosng key associaons and senior

    representaves from Central Bank, nancial centres and Government instuons;

    Service Providers Consultants, nancial products and services innovators, IT

    providers.

    We would like to inform you that in the next edions of the Online Paypers newsleer, we

    will connue to focus on some of the most important developments and iniaves in the

    online payments and e-

    commerce eco-

    system in parallel with a series of exclusiveinterviews with representaves of payment services providers whose role on the online

    payments market is not dicult to dene, including Alipay, Chase Paymentech.

    The Online Paypers newsleer is also aimed at keeping its readership informed with

    regard to online fraud prevenon innovaons and the most signicant trends in the e -

    identy space, from a technological perspecve. If you would like to contribute with an

    expert opinion on any of the topics above, do not hesitate to contact us at

    [email protected].

    UPCOMING EVENT YOUR OPINION IS IMPORTANT TO US!

    About: Online Paypers is a bi-weekly update on developments in online payments by The Paypers, the portal for

    payment professionals.

    Editors: Adriana Screpnic, Mihaela Mihaila, Ionela Barbuta and Melisande Mual.

    Website: For more informaon, please visit our websites: www.thepaypers.com

    Contact: For more informaon, you can contact us at: [email protected]

    Subscripon info: Online Paypers is a product of The Paypers and is published 24 mes per year. Year

    subscripon price: 495

    Copyright: 2011 The Paypers. All rights reserved. Reproducon or redistribuon in any form without explicit

    prior wrien permission of The Paypers is prohibited.

    Disclaimer: The Paypers sees to the utmost reliability of all its news products. Nevertheless we do not accept

    any responsibility for any possible inaccuracies.

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