online payment of monthly contribution (sbi net banking) payment help file.pdf · 19 failed online...

Online Payment of Monthly Contribution (SBI Net Banking)

Insurance Revenue-Online Payment Gateway User Manual

1

2

1. This user manual is in continuation of Monthly

Contribution Help Document.

2. Users are advised to read this Manual only after they

have gone through Monthly Contribution Help file in

detail.

3. Currently Online Payment is enabled only for SBI

account holders with Net Banking facilities.

4. Users are requested to keep following things ready

while doing Online Payment

• Install Security Certificates. Click here for Steps

• SBI Netbanking User-Id and Password.

• ESIC User-ID and Password

Introduction


3

Figure-1

1. Users are advised to use following browsers for online transactions

1. Mozilla Firefox 3.8 and above.

2. IE 7.0 and above.

2. Please type www.esic.in in the “address bar”. The page will automatically

convert to

https://www.esic.in/ESICInsurance1/ESICInsurancePortal/PortalLogin.aspx

as given in Figure 1 below

3. Login with ESIC User-id and Password.

ESIC Website

Secured Website Check


http://www.esic.in/

https://www.esic.in/ESICInsurance1/ESICInsurancePortal/PortalLogin.aspx

4

Successful Login

Figure-2

The application displays the hyperlinks under each of the modules as shown

in Following figure. On clicking each link it redirects to specific section.


5

Filing of Monthly Contribution (No Change in this Process)

1. User has filed the monthly contribution using „Online Monthly Contribution

Screens”. (Figure 3)

2. On Submission User will get “Preview” page. (Figure 4).

3. User is required to click on “Submit” to submit the Monthly Contribution details to

ESIC. (Figure 4)

Figure-3Figure-4


5

Online Payment – After filing of Monthly Contribution

4. On submission user can make Payments using “Online Payment via SBI Net-

Banking” straightaway by clicking on “Pay Online”. (Figure 5 )

(Create Challan will go for offline payment as it is happening currently)

Figure-5


5

Online Payment – After filing of Monthly Contribution (contd..)

5. Click on „OK‟ to proceed with Online Payment (Figure 6)

Figure-6


8

Figure-7

6. Note the challan Number for future reference (Figure 7)

7. Click on Continue

8. This will re-direct to SBI Netbanking landing page. (Figure 8).



9

Figure-8

9. Login with Net-banking user-id and password



Figure-6

10.Select the internet banking account no and click on confirm button.

(Figure 9)

11.Click on final confirm button. (Figure 10)

10

Figure-9

Figure-10


11

Figure-11

12.After clicking on Confirm button, success page will display. (Figure 11)


12

13.The page will re-direct to ESIC portal back(Figure 12) with SUCCESS details

automatically after few seconds or on clicking „Click here‟ in Figure 11.

14.User may print the page if necessary.

Figure-12

Online Payment – Successful Payment Confirmation


13

Online Challan Generation through Generate Challan link.

1. Click on Generate Challan Link (Figure 14)

2. Redirects to Figure 15. Click on View.

Figure-14

Figure-15


14

Figure-16

3. Select the record against which employer wishes to make payment. Enter

the amount users wishes to pay.

(Note: If Employer chooses the “Offline” mode it will generate challan as per

existing procedure. Refer Monthly Contribution Help File)


15

Figure-17

4. Select online option and click on submit button.

5. A message will appear. User should click „OK‟ on the message,

6. Do the steps from slide 8 to 12.


16

Cross check or Re-Print of Successful Transaction

1. Click on Online Challan Double verification link (Figure 18)

Figure-18


17

Figure-19

3. Challan Double verification page will display

4. Enter the Challan No in Challan Number Text box and click on submit

Cross check or Re-Print of Successful Transaction (Contd..)


18

Figure-20

5. Re-print the success page (Figure 20)

Re-Print of Successful Transaction (Contd..)


19

Failed Online Transactions Scenarios


1. Online Challan was created, but payment was aborted due to

connectivity issues.

2. Transaction was aborted due to shortage of funds.

3. Transaction was aborted as User forgot the net-banking user-

id/password.

4. Transaction was aborted due to failure in ESIC site to redirect to SBI

page.

5. Transaction was aborted due to problem in SBI site.

6. Transaction was aborted due to link failure.

7. Any other cases where transaction was unsuccessful.

20

To complete the failed transaction (wants to pay through online payment)

the Employer is required to click on link “Online Challan Double

Verification”. Figure -21

Figure-21

How to reprocess a failed Transaction (Contd..)


21

Figure-22

1. Enter the Challan No in Challan Number Text box and click on submit

button to continue the failed transaction.(Figure 22)


22

Figure-23

2. The page will display the challan number and challan amount where the

user is required to click on “Make Payment” to connect to SBI Net

Banking.(Figure 23)

3. Once user clicks „Make Payment‟ on the message, it will Re-direct to SBI

Net-banking portal as mentioned in Figure 7(slide 8). The process will be

same till Figure 12 (slide 12).


23

Online Payment - Limitations

1. If Contribution due for a particular month is Rs 1000 and employer has

created an Offline System Generated Challan for payment towards Rs

1000 then Employer cannot make Online Payment towards the same

even if the earlier challan is not deposited or unrealised.

2. If Contribution due for a particular month is Rs 1000 and employer has

created an Offline System Generated Challan for payment towards Rs

700 which is not realised, then Employer can make Online Payment

towards only the remaining amount i.e. Rs 300.

3. Employer has initiated an Online Payment for Rs 200 against total dues

of Rs 1000. If transaction fails, then employer cannot modify the challan

amount during Online Double Verification. Employer has to first complete

this transaction and then can do another transaction to make balance

payment of Rs 800.


Insurance Revenue-Online Payment User Manual

24

•Download the Chain.zip and extract to the local folder.

•Double Click the first Certificate CCA India 2011.cer, which will open a dialog window to install the

certificate

http://www.esic.in/ESICInsurance1/ESICInsurancePortal/chain.zip


25

•Click on the Install Certificate button to continue with installation.

•Certificate Import Wizard will open


26

•Click Next button

•Select “Place all certificates in following store” option and spec

Click Browse to the select the Certificate Store Path


27

• Select Trusted Root Certification Authorities


28

•Click Next


29

Click Finish to complete the installation of the selected Certificate


30

•Continue the Steps 1 to 10 for the remaining Certificates also NIC CA 2011.cer, NIC sub-CA for NIC 2011.cer and esicfile.pfx.•Double Click the Certificate CCA esicfile.pfx, which will open a dialog


31

• Click on Next> until the below dailog box opens


32

Enter Password esic6465 and click on Next and Continue steps from 6 to 10•Upon Successful installation of all the 4 Certificates. Open Certmgr.msc from the run command.•Select Trusted Root Certification Authority Certificates Select www.esic.in Double Click Certificate Path should be as shown below


33

BACK

online payment of monthly contribution (sbi net banking) payment help file.pdf · 19 failed online...

Documents