online course user guide - · pdf file3 congratulations, as a participant in an iosh health...

Managing SafelyOnline Course User Guide

2

Introduction 3

Module 1: Introducing ‘Managing Safely’ 4

Module 2: Risk Assessment 5

Module Objectives 5

Module 3: Risk Control 6

Module Objectives 6

Module 4: Your Responsibilities as a Manager 7

Module Objectives 7

Module 5: Identifying Hazards 8

Module Objectives 8

Module 6: Investigating Accidents and Incidents 9

Module Objectives 9

Module 7: Measuring Performance 10

Module Objectives 10

Module 8: Protecting Our Environment 11

Module Objectives 11

The Course Tutor 12

‘Managing Safely’ Questions and Assessments 13 - 14

‘Managing Safely’ Project 15 - 17

‘Managing Safely’ Administration 18 - 19

3.0 Contents

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Congratulations, as a participant in an IOSH health and safety course you are one of the thousands of people every year who take part in training accredited by the Institution, which is Europe’s leading

professional body for health and safety practitioners. The Institution works to advance the health, safety and welfare of people at work, and those affected by work activities.

This Course User Guide is designed to:

• Provide you with an overview of the online course content, including the different types of questions and assessments you will encounter

• Provide you with all the necessary information, including the formal brief, enabling you to complete the course Project

and

• Explain any relevant matters of administration; in particular what you have to do when you have completed the course, the final assessment and the project in order to receive your ‘Managing Safely’ certificate

Good luck and enjoy this ‘Managing Safely’ course.

3.0 Introduction

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Module Objectives

Having completed this module you will be able to:

• State the structure and content of the course

• Explain the legal, moral and financial reasons for managing safely

• Explain managers’ responsibilities and accountabilities for health and safety

Unit 1: Course Aims and Content

Having completed this unit you will be able to:

• State the structure and content of the course

• Explain how the assessments and project are undertaken

• Describe the tutor support

Unit 2: Why Managing Safely is Important


• Describe the legal, moral and financial reasons for managing safely

• Explain the consequences of failing to manage safely for the organisation and the individual

Unit 3: Your Responsibilities as a Manager


• List the benefits of effective health and safety management

• Explain the role of leadership in creating a positive health and safety culture and effective health and safety systems

• As a manager, describe your responsibilities for health and safety

Module 1 Introducing ‘Managing Safely’

Module Objectives


• Explain what is meant by the term ‘risk’

• Explain the purpose of risk assessment

• Describe the process of risk assessment

Unit 1: The Meaning of Risk


• Explain what is meant by the term ‘hazard’

• Explain what is meant by the term ‘risk’

• Describe how a ‘hazardous event’ occurs

• Explain the terms ‘likelihood’ and ‘consequence’

Unit 2: The Meaning of Risk Assessment


• Explain the purpose of risk assessment

• State who is responsible for conducting risk assessments

• List the benefits of risk assessment

Unit 3: How to Carry Out Risk Assessment


• Describe the risk assessment process

• Using a case study, estimate likelihood and consequence

• Using a case study, calculate a risk rating

• Explain the range of available actions following rating of the risk

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Module 2 Risk Assessment

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Module 3 Risk Control

Module Objectives


• Explain how health and safety risks are reduced

• Describe how to decide which risk controls to use

Unit 1: Reducing Risk


• Explain the effect on risk of reducing likelihood and consequence

• Using a case study, demonstrate how likelihood and consequence is reduced in practice

• Explain what is meant by the term ‘residual risk’

Unit 2: The Risk Control Hierarchy


• Describe the risk assessment hierarchy and explain each element of it

• Explain how and why weaknesses occur in risk control measures

• Using a case study, undertake an exercise in controlling risks

Unit 3: Identifying the Right Method of Risk Control


• Explain the principle of ‘reasonably practicable’

• Describe the factors you must consider before deciding whether a control measure is ‘reasonably practicable’

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Module 4 Your Responsibilities as a Manager

Module Objectives


• Describe your legal responsibilities in respect of health and safety

• Explain how UK criminal and civil law works

• Explain and describe the key elements of a health and safety management system

Unit 1: Your Legal Responsibilities


• List the benefits that accrue as a result of understanding your responsibilities and taking steps to fulfil them

• Explain the principle of ‘the reasonable person’ and its implications for you as a manager

• Explain how, using key tests, risks can be said to be ‘reasonably foreseeable’

Unit 2: Criminal Law and Civil Law


• Describe the legal implications of health and safety failure

• Explain how criminal law and civil law apply in the health and safety context

• Explain the differences between statute law, common law and European Community law

• Explain the function of the health and safety enforcement authorities

Unit 3: Health and Safety Management Systems


• Explain how management systems use the methodology of “Plan-Do-Check-Act”

• Describe the benefits of a health and safety management system

• List and explain the six elements of an effective health and safety management system

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Module 5 Identifying Hazards

Module Objectives


• List the common hazards found in most workplaces

• Describe how to manage the risks arising from these common hazards

Unit 1An Introduction to Common Workplace Hazard

Unit 5Slips and Trips

Unit 9DSE & Workstations

Unit 13Violence

Unit 17Lighting

Unit 2Fire and Emergency Procedures

Unit 6Vehicles at Work

Unit 10Noise

Unit 14Bullying

Unit 18Housekeeping & Welfare

Unit 3Electricity

Unit 7 Working at Height

Unit 11Hazardous Substances

Unit 15

Stress

Unit 19Machinery

Unit 4Vibration

Unit 8Manual Handling

Unit 12Access to Work Areas

Unit 16Temperature

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Module 6 Investigating Accidents and Incidents

Module Objectives


• Explain why it is important and necessary to investigate accidents and incidents

• Explain how accidents and incidents happen

• Describe how to carry out an accident or incident investigation

Unit 1: Why Investigation is Necessary


• Explain the difference between accidents and incidents

• Explain why it is important and necessary to investigate accidents and incidents

Unit 2: How Accidents and Incidents Happen


• Explain how accidents and incidents happen

• Using a case study, explain what is meant by immediate, underlying and root causes

• Using a case study, explain what is meant by causal factor tree analysis

Unit 3: Carrying Out Investigations


• Describe what your initial responses should be to an accident at work

• Describe how to carry out an accident or incident investigation

• Explain the requirements for reporting an accident, dangerous occurrence or disease to the enforcement authority

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Module 7 Measuring Performance

Module Objectives


• Explain the principle of ‘performance measurement’

• Describe how to measure health and safety performance

• Explain what is meant by ‘auditing’

Unit 1: Understanding Performance Measurement


• Explain the principle of ‘performance measurement’

• Explain where performance measurement fits on the Plan – Do – Check – Act cycle

• Describe the factors that can be established through performance measurement

Unit 2: How Health and Safety Performance is Measured


• Describe what is meant by reactive and proactive measurement and explain why both are essential to measuring health and safety performance

• Explain how injury incident rates are calculated

Unit 3: Auditing Health and Safety Management Systems


• Describe what is meant by ‘health and safety auditing’

• Explain the difference between internal and external audit

• Describe the audit process

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Module 8 Protecting Our Environment

Module Objectives


• Explain how the ‘Plan-Do-Check-Act’ cycle applies to environmental management systems

• Describe the structure of an EMS and explain how it operates

• List and explain the benefits of an EMS

Unit 1: Industry and the Environment


• Explain what we mean by the term ‘environment’

• List the main environmental impacts

• Explain how air, land and water pollution occurs

• List the main sources of waste

Unit 2: Controlling Pollution and Waste


• Explain the difference between environmental aspects and impacts

• List the organisational activities that should be addressed in order to control pollution

• Describe how such activities should be addressed

• Describe the waste management process

Unit 3: Environmental Management Systems


• Explain how the ‘Plan-Do-Check-Act’ cycle applies to environmental management systems

• Describe the structure of an EMS and explain how it operates

• List and explain the benefits of an EMS

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Throughout the time you are working on this course you will have access to a course tutor who will be able to help you if there is anything you do not understand or need explaining more fully.

Your tutor can be contacted by email or fax, and these details can be found by clicking on the ‘Resources’ tab at the top of the screen.

Your tutor may not be immediately available, but he will respond to you within 48 hours of your contacting him. Before contacting your tutor you may wish to try and resolve any queries yourself – by talking to your

organisational sponsor or your health and safety manager.If you can’t resolve your query, problem or issue, however, contact your tutor straight away to ensure your progress through the course is disrupted as little as possible.

Note that the course tutor also appears in the course itself! He appears as a ‘virtual tutor’ whenever there is a particularly important or complex learning point, and will provide you with additional information, a summary or a different perspective on the subject in hand.

The Course Tutor

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The course is designed to be interesting, interactive and enjoyable. It is important, however, that you both understand and remember what you learn – after all, lives could depend on it! For this reason, the course contains a range of interactive mechanisms designed

to help you achieve this aim. It also contains various types of questions and assessments which regularly enable you to satisfy yourself that you really do understand the subject in hand.

‘Managing Safely’ Questions and Assessments

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‘Managing Safely’ Questions and Assessments – cont.

Note that you will be unable to enter the Final Assessment until you have passed all the End of Unit Assessments. This ensures that you do not attempt the Final Assessment until you are ready, and should also give you confidence in your ability to pass it.

If you do not pass the Final Assessment first time you may re-sit it.

The questions contained within the assessment are drawn randomly from a large bank of questions; this means that the same questions are never asked in any two Final Assessments.

‘Knowledge Check’ question screens appear at regular intervals, providing variety by breaking up the learning content screens and enabling you to check you understand what has just been discussed. Feedback on your answer is provided in all cases so that, if you happen to get one wrong, you know why.

The third type of online assessment is the ‘Final Assessment’. This multi-choice question assessment is designed to test your overall understanding of the key course elements, and it is only by passing the Final Assessment that you can earn the Managing Safely Certificate. Don’t feel daunted by the Final Assessment; you will not be asked anything that isn’t covered within the course.

On completing each learning unit you will find a set of ‘End of Unit Assessment’ questions, usually between two and four. These questions are intended to check that you have understood the key learning points in the unit, and once again provide you with feedback on your answers.

Note that you must pass the End-of-Unit Assessment to successfully complete the unit.

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The ‘Managing Safely’ Project

As part of the ‘Managing Safely’ assessment procedure, you must complete a project and have it assessed. The project requires you to inspect a suitable workplace, describe 9 different hazards and then carry out a written risk assessment of 3 of them, using the 5 x 5 matrix system. If you work in a very low risk area, for instance a relatively hazard free office, you may wish to extend the area studied or use another area that

enables you to consider a wider range of hazards for your project. For instance you may be able to use a delivery bay, a car park, or a maintenance workshop. Alternatively you could seek permission from your employer to conduct the activity in a different organisation to your own, but one presenting more scope for your project.

Completing the Project Successfully

The purpose of the project is to enable you to demonstrate that you can put into practise what you have learnt on the course. You are required to show that you can identify a range of hazards in the workplace, and that you recognise all the different groups of people whose safety may be affected by those hazards.

Whilst carrying out the project you are encouraged to talk to those who work in the area concerned, and to refer to the course materials if you wish to clarify anything.

N.B.1 The Project must be handwritten on the project submission forms provided. We cannot accept submissions on any other form, nor can we consider or mark any extra materials or attachments sent in with the form.

N.B.2 You must complete all parts of every page, even where the information is repeated, and particularly in Parts 5 and 6, which simulate a written Risk Assessment document that may be reviewed by another person at some point. It is important therefore, that you provide all the information that a reviewer or auditor, who is not familiar with your workplace, might need.

Blanks and “dittos” get no marks.

You are strongly advised to keep a copy of your project and to send it to us by recorded post.

The Project document and instructions can be obtained by clicking on “Resources” on the top bar of the main menu screen, and is a PDF document. For your convenience a copy has also been included with this user guide.

There is a two week time limit for the return of the project.

Once the project has been sent to us for marking, only those who need to re submit their project will be contacted. Certificates will be issued during the second week of the month following their marking i.e. if you submit and pass your project during January, your certificate will be sent to you during the second week in February.

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Please read all of the instructions before starting work on your project.

A video of the course tutor describing how you should approach the project can be viewed by clicking on the ‘Resources’ tab in the course. The project is broken down into a number of parts. Please complete each part as detailed below.

This part of the project is designed to enable you to give the examiner a brief description of the place that you have chosen, and what its function is, as well as an indication that you have considered the full range of things that could present a hazard, and the different groups of people whose health and safety could be affected.

Details of what is required are printed in the header to each box.

This part requires you to record a brief description of 3 (three) location hazards associated with the workplace itself: the structures, layout, or fixtures of the site, for example holes in a floor, worn steps and dangerous vehicle routes.

For each of these hazards you must include:

• A description of the location

• A description of the hazard

• The number and occupation of people who could be affected by the hazard

• Whether a risk assessment is recommended

For this part you must record a brief description of 3 (three) hazards associated with the equipment and substances that are on the site. Examples might be badly guarded parts of machinery, damaged electrical leads, generation of high levels of noise, slip hazards or substances that could cause injury or ill health to people.

N.B. It is vital to describe hazards that relate to the items themselves, not to the things people do with them.

N.B. Different hazards to those in Part 2. For each of these hazards please include:

• A description of permanent and/or temporary items of equipment and substances used




Here you must record a brief description of 3 (three) hazards associated with the activities on site – i.e. things that people DO or DON’T DO. Examples might be: not wearing hearing protection in a noisy area, using machines or tools incorrectly, walking where one should not, etc.

N.B. The descriptions of these activity hazards always need a verb (a “doing” word).

N.B. Different hazards to those in Parts 2 and 3. For each of these hazards please include:

• A description of the work activity




Project Instructions

Part 1 - Description of the work tasks that are your responsibility

Part 2 - A hazard checklist of the location(s)

Part 4 - A hazard checklist of the activities carried out within your work environment

Part 3 - A hazard checklist of permanent and/or temporary items of equipment and substances used in your work environment

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Parts 5 and 6 consider the 3 hazards from Part 4 in more detail, assess them using the 5 x 5 matrix system, describe what controls are in place and what improvements should be made, and examine how you would know if those improvements worked or not.

Part 5 requires you to carry out a risk assessment on all three of the activity hazards you have listed on Part 4. Please make sure you include:

• A description of the work activity

• A description of the hazard, hazardous event and expected consequence

• The number and occupation of people affected

• An assessment of risk (you must use the 5 x 5 matrix)

• Whether risk controls are required

N.B. For the purpose of this exercise all three activity hazards that you are assessing in Part 5 must require risk controls in order to gain marks in Part 6.

Please complete the risk control form for all 3 (three) activity hazards you have listed on Part 4.

Please make sure you include:

• A description of the work activity and risk level from the risk assessment you completed in Part 5

• Existing risk controls

• Any further risk controls required

• The residual risk ( please use the 5 x 5 matrix)

• A description of the type of monitoring required and how often

N.B. Where you have large numbers of hazards in your work environment you will not have space to record them all. In these circumstances, select a representative sample of hazards for the purposes of this project and record only these.

Remember that three different hazards are required for each of Parts 2, 3, and 4. Do not submit any additional material in support of your project work as only the six parts of the project will be assessed.

Each part has a maximum number of marks which can be awarded and details are given in the table below.

Project Instructions – cont.

Part 5 - Carrying out a risk assessment

Part 6 - Risk control recommendations

Part Maximum marks 1 19 2 18 3 18 4 18 5 43 6 39

Total 155 Minimum mark 78

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Once you have placed your order you will receive your user access details.

Note that you must complete the course within 3 months of receiving your user access details.

Complete all the course content and pass all End of Unit Assessments.

Undertake the online Final Assessment.

If you do not pass the Final Assessment first time you may re-sit it, though clearly it may be advisable to revisit appropriate parts of the course content to check your understanding before doing so.

Step 1

Step 2

Step 3

‘Managing Safely’ Administration

As a busy manager the last thing you want when you undertake training is to be bogged down with administration and paperwork! For this reason we have kept the admin side of things very easy and manageable.

All you need to do is follow the simple process outlined below and the route from commencing your course to receiving your IOSH ‘Managing Safely’ Certificate will be straightforward and trouble free.

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Confirm successful completion of the Final Assessment with IOSH.

In order to do this you will require the ‘Unique ID’ code given to you by your manager or learning&safety4business vendor.

Ensuring you have your ‘UniqueID’ code to hand, click on the ‘Certificate’ tab in the top bar of the Mainmenu / course screen.

Enter your ‘Unique ID’ code into the box indicated, and then click the ‘submit’ button.

Complete the project (for details see ‘Managing Safely’ Project on page 16 of this User Guide).

Remember that you must complete and return the project within two weeks of passing the Final Assessment.

Your project must be posted to learning&safety4business with your Certificate of Completion. Please remember to include your contact details (including email address) to ensure your submission is dealt with promptly.

Your project will be assessed by an IOSH approved health and safety practitioner.

If you achieve the requisite standard in your project you will receive your IOSH Managing Safely Certificate by recorded delivery.

If you do not achieve the requisite standard you will be offered written feedback and invited to re-submit your project for assessment within 2 weeks of being advised of the result.

IOSH Administration Team

Safety4Business

1st Floor

Fromehall Mill

Lodgemore Lane

Stroud

Gloucestershire

GL5 3EH

Tel: +44 (0) 1453 756000

Step 4

Step 5

Step 6

Step 7

‘Managing Safely’ Administration – cont.

1st Floor • Fromehall Mill • Lodgemore LaneStroud • Gloucestershire • GL5 3EH

T: + 44 (0) 1453 756000 F: + 44 (0) 1453 751148

Email: [email protected]: www.safety4business.com

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online course user guide - · pdf file3 congratulations, as a participant in an iosh health...

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