online community building
TRANSCRIPT
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ONLINE COMMUNITY BUILDING
Peter Staal
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Twitter: @peterstaal Website: http://www.memberfirst.nl
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COMMUNITY MANAGEMENT
WIE ZIJN JULLIE?
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COMMUNITY MANAGEMENT
“Een community is een groep mensen die zich heeft verzameld rondom een gemeenschappelijk belang.”
Jeremiah Owyang
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COMMUNITY MANAGEMENT
VIJF TYPEN COMMUNITIES
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COMMUNITY MANAGEMENTCommunity of interest
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COMMUNITY MANAGEMENTCommunity of action
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COMMUNITY MANAGEMENTCommunity of place
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COMMUNITY MANAGEMENTCommunity of practice
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COMMUNITY MANAGEMENTCommunity of circumstance
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COMMUNITY MANAGEMENT
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COMMUNITY MANAGEMENT
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COMMUNITY MANAGEMENT
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COMMUNITY MANAGEMENT
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COMMUNITY MANAGEMENT
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COMMUNITY MANAGEMENT
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COMMUNITY MANAGEMENT
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COMMUNITY MANAGEMENT
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COMMUNITY MANAGEMENT
CRM
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COMMUNITY MANAGEMENT
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COMMUNITY MANAGEMENT
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COMMUNITY MANAGEMENT
VRAAG LEDEN OP BASIS VAN EXPERTISE
VRAAG EENMALIGE IN PLAATS VAN CONTINUE BIJDRAGE
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COMMUNITY MANAGEMENT
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COMMUNITY MANAGEMENT
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COMMUNITY MANAGEMENT
ZORG VOOR EEN PUBLIEKE TAKENLIJST
ZORG VOOR EEN HELDER STAPPENPLAN BIJ ELKE TAAK
ZORG VOOR EEN DEADLINE
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COMMUNITY MANAGEMENT
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COMMUNITY MANAGEMENT
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COMMUNITY MANAGEMENT
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COMMUNITY MANAGEMENT
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COMMUNITY MANAGEMENT
MAIL OF BEL JE LEDEN
LICHT BIJDRAGEN UIT
ZORG DAT DE EERSTE POST EEN REACTIE KRIJGT
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COMMUNITY MANAGEMENT
INTRODUCEER JEZELF (RELATIE TOT DE GROEP OF RELATIE TOT HET ONDERWERP)
VOORDAT JE EEN VRAAG STELT
OEFEN DELEN VAN INFORMATIE IN OFFLINE SESSIES
MAAK DE VRAAG ZO EXPLICIET MOGELIJK
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COMMUNITY MANAGEMENThttp://www.memberfirst.nlhttp://www.facebook.com/communitymemberfirsthttp://www.twitter.com/peterstaal