Online Chat

Online chat is quickly being adopted across many industries. Infrastructure to support its adoption needs to keep pace. Whether it’s tens of thousands or hundreds of millions of chat messages, businesses require scale, security, and a platform that is easy to operate. The MQTT protocol is best suited for the burgeoning online chat use case.

Expand your customer base instantly with a platform that scales

With millions of people chatting worldwide, you need

scale in your messaging service. With its enormous

distributed global footprint, Akamai supports millions

of users on its messaging platform, giving you room

to grow and add users without capacity planning or

building out and managing a global network.

Build strong customer trust and loyalty with guaranteed message delivery

If an outage occurs, your platform may not be able

to reconnect all of your users quickly and easily.

Akamai can typically reconnect a vast number of users

in a matter of seconds instead of hours. Akamai’s

advanced MQTT broker is designed to ensure that

millions of different chat messages are synchronized

in correct order and delivered in real time to enhance

the user experience.

Deliver powerful experiences by easily integrating video in your chat

Images and videos go right along with chat services.

Akamai, unlike most of its competitors, supports large

message sizes of up to 256 MB within its messaging

solution, so you do not have to manage and pay for

additional storage services.

Delight your chatters with real-time performance as if they were next door

Chat users are spread out everywhere. The Akamai

Intelligent Edge Platform is close to users in thousands

of cities, in hundreds of countries worldwide, providing

real-time response from any locations on your chat

apps. Centralized cloud services cannot match this

responsive performance.

Learn more at akamai.com/edgecloud