online booking systems a level applied ict d royall
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Online Booking SystemsA Level Applied ICT
D Royall
Businesses need a method of allocating their resources in the future – to their customersThis is what we mean by ONLINE booking
What is online booking?
Examples are:
• Flights• Hotel bookings• Theatre Tickets• Concerts• Sporting events• Doctors’
appointments• Booking a class –
e.g. Gym Class or Training Course
Characteristics of Appointment Booking System
Choose date, time and length of appointment
Book the appointment
View available times
Change bookings already made
Cancel bookings
Characteristics of Appointment Ticketing System
Customers or booking staff can• Select an event• Choose a date• Check availability• Book multiple seats or places• Choose a seat or place• Cancel and change tickets• Issue a ticket (e-ticket)• Track an event – such as a flight from
an airport• Issue confirmation emails• Pay for the seat/event• Confirm and verify purchase
Work on the tasks set at:http://www.davidroyall.com/as/effects/online_booking_systems.htm
Tasks