one talk native dialer comparison…one talk native dialer comparison one talksm features through...
TRANSCRIPT
Internal use only
What is it?
Typical use
Available devices
Getting started
One Talk features
Call functions
Call Forward options (CF, CFA, CFNA)
Anonymous Call Rejection
Do Not Disturb
Call Voice Mail
Messaging (default, notification type)
About (version)
Ring Tone, Dial Pad Tones
Feature Settings
Deactivate App Device(s)
Incoming Calls
Mute
Speaker
Voice Mail Indication
3-way Call
Conference (6-way Call)
New Line—Add Line
Access One Talk Voice Mail
Call Park/Retrieve
Barge
Call Move (from another device)
Call Transfer
View Line Status (line in use by other device)
One Talk Video Call
Transfer
Message—Text
Hold
Manage Conference (view all or drop participants)
One Talk native dialer comparison
One TalkSM features through the phone’s standard dialer interface
iPhone® X, 8, 8 Plus, 7, 7 Plus, 6s, 6s Plus, 6, 6 Plus, SE
One Talk features can be used from phone as soon as service is activated.
Single MDN: One Talk number on a Verizon device
Device dialer
Device dialer
Device dialer
Device
Device dialer
Device dialer
Device dialer
Device dialer
Feature access code
Feature access code
Feature access code
N/A
N/A
N/A
N/A
Custom message app
Device dialer
Device dialer
Feature access code
Device dialer
Device dialer
Device
Device
Device
N/A
N/A
App download required to use One Talk features.
iOS 9.0 devices and later
Multiple MDN and BYOD: One Talk number (through app) and device number (through Verizon, BYOD,other carrier)
Mobile app that delivers One Talk features
App enabled
App enabled
App enabled
App enabled
App enabled
App enabled
App enabled
App enabled
Feature access code
App enabled
App enabled
App enabled
App enabled
App enabled
App enabled
App enabled
App enabled
N/A
App enabled
App enabled
App enabled
App enabled
App
N/A
App enabled
App enabled
One Talk features can be used from phone as soon as service is activated.
Samsung Galaxy® S9, S9+, S8, S8+, J3 Eclipse, Samsung Galaxy Note9, Note8, S7, Google Pixel,™ XL, 2, 2 XL, Motorola moto z force droid edition, z droid edition, z play droid edition, z2 play, z2 force
Single MDN: One Talk number on a Verizon device
One Talk features through the phone’s standard dialer interface
Device dialer
Device dialer
Device dialer
Device dialer
Device dialer
Device dialer
Device dialer
Feature access code
Feature access code
Feature access code
Feature access code
N/A
N/A
N/A
N/A
Custom message app
N/A
N/A
Feature access code
Device dialer
Device dialer
Device dialer
Device dialer
Device dialer
N/A
N/A
App download required to use One Talk features.
Android® 5.0 devices and later
Multiple MDN and BYOD: One Talk number (through app) and device number (through Verizon, BYOD,other carrier)
Mobile app that delivers One Talk features
App enabled
App enabled
App enabled
App enabled
App enabled
App enabled
App enabled
App enabled
Feature access code
App enabled
App enabled
App enabled
App enabled
App enabled
App enabled
App enabled
App enabled
N/A
How to
Extension Dialing
Redial
Play Voice Mail
Call Move (to mobile)
Call Move (from mobile to another device)
Call Barge (on user line)
Call Transfer
Multiple Line Appearance
One Talk Video Call
Voice/Video Upgrade
Conference Up to 6
Call Forwarding—Always
Barge-in/Call Bridge
Group Call Pickup
Directed Call Pickup
2–6 digit extension dial
Tap Recents > select/tap Call.
Dial *86 > enter passcode then #.
Dial **11 > tap Phone.
Call Pull–Dial FAC **11.
Dial **15 > tap Phone.
N/A
No
N/A
N/A
• Tap Add call > dialer EXT or # > tap Phone > tap Merge calls.
• Manage Conference—pressing Merge button.
• From Manage conference, select End to disconnect a participant.
• Dial **72 > enter number. • Enter code, then follow direction.
• Dial **15 > tap Phone.• Enter code, then follow direction.
• Dial ** 98 > tap Phone.• Enter code, then follow direction.
• Dial **97 NPA-NXX-XXXX or EXT > tap Phone.
• Enter code, then follow direction.
2–6 digit extension dial
Tap Calls > select call from call log.
Dial *86 > enter passcode then #.
Tap Retrieve.
Tap Hold, answer held line on alternate device.
Tap App > tap Barge.
From active call, tap Transfer > enter phone number > select Direct or Consultative button.
Bubbles, 2 lines with Call Kit.
Tap Video from an active call.
Tap Video from an active call.
• Tap New Line > enter EXT/# > tap Phone > drag Hold line to active line.
• Repeat to have 5 participants.
Tap Menu > Features & Setting > Call Features > tap Forward.
2–6 digit extension dial
Call History > select/tap Phone icon to call.
Dial *86 > enter passcode then #.
Dial **11 > tap Phone.
Call Pull–Dial FAC **11.
Dial **15 > tap Phone.
N/A
No
No—FaceTime® video only
No—FaceTime video only
• Tap Add call > dialer EXT/# > tap Phone > tap Merge calls.
• Manage Conference (press Manage).
• From Manage, select phone icon next to number to disconnect a participant.
• Dial **72 > enter number. • Enter code, then follow direction.
• Dial **15 > tap Phone.• Enter code, then follow direction.
• Dial ** 98 > tap Phone.• Enter code, then follow direction.
• Dial **97 NPA-NXX-XXXX or EXT > tap Phone.
• Enter code, then follow direction.
2–6 digit extension dial
Tap Calls > select Call > tap Phone.
Dial *86 > enter passcode then #.
Tap Retrieve.
Tap Hold, answer held line on alternate device.
Tap App > tap Barge.
From active call, tap Transfer > enter phone number > select Direct or Consultative button.
Bubbles, 3 line appearances.
Tap Video from an active call.
Tap Video from an active call.
• Tap New Line > enter EXT/# > tap Phone > drag Hold line to active line.
• Repeat to have 5 participants.
App enabled
App enabled
App enabled
App enabled
App enabled
App enabled
App enabled
App enabled
Apple devices Android devices
iOS basic dialer Android basic dialer Android mobile appiOS mobile app
Network details & coverage maps at vzw.com. © 2018 Verizon. CC1800918
Tap line appearance bubble > tap Barge.
No ICON–FAC (available)
No ICON–FAC (available)
Tap line appearance bubble > tap Barge.
No ICON–FAC (available)
No ICON–FAC (available)
Feature access code Feature access codeApp enabled App enabled
Tap Menu > Features & Setting > Call Features > tap Forward.