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Magee Resource Group has been exclusively retained by Presbyterian Healthcare Services to recruit an Oncology Service Line Administrator, Presbyterian Healthcare Services. Magee Resource Group is an experienced Healthcare Executive Search firm that specializes within the oncology & research service lines.

POSITIONOncology Service Line Administrator, Presbyterian Healthcare Services

ORGANIZATION Presbyterian Healthcare Services

LOCATION Albuquerque, NM

REPORTING RELATIONSHIP

The Oncology Service Line Administrator will report to the Senior Vice President/Chief Operating Officer, Presbyterian Delivery System

WEBSITES https://www.phs.org/Pages/default.aspx

THE POSITION

Oncology Service Line Administrator, Presbyterian Healthcare Services.Under the guidance of the Senior Vice President/Chief Operation Officer, Presbyterian Delivery System, the oncology service line administrator is responsible for providing strategic system oncology leadership and operational direction for Presbyterian Healthcare Services. The administrator will work with the Service Line Medical Director to collaboratively develop, implement, evaluate and champion service line best practice standards and care processes, protocols, and pathways for the service line care continuum. The Administrator will ensure PHS mission, goals and strategy are achieved within the Service Line through strategic planning, operational management and financial accountability and will be instrumental in continuing the evolve a successful cancer care operating model. Responsibilities:Clinical Outcomes

Accountable for achieving best practices across the service line continuum by developing, approving and updating appropriate systems and processes to achieve targeted clinical outcomes including the IHI 6 AIMs. Targets will be based on national benchmarks.

With the Medical Director, identifies suboptimal care and develops, implements an improvement plan and monitors for sustained improvement.

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Search and Recruitment Interim PlacementCompatibility Assessment

Identify and lead improvements in key patient care processes for the service line. Establish and implement standardized patient care protocols and order sets based on

best practice. Assist the Medical Director with the delivery of clinical performance information to

clinicians and teams, and monitor performance improvement. Coach and represent data to help teams improve.

Accountable for relationship management with clinical providers including physicians and their practices, hospitals, clinical support staff, the medical community and relevant community organizations served by the service line.

Responsible for the integration of independent physicians and their practices into the care continuum to provide a seamless patient experience.

Accountable for the overall successful management and outcomes associated with Presbyterian Medical Group employed physician offices within the Cancer Service Line.

Patient Experience Develop and champion multidisciplinary care teams to ensure the care continuum

provides an integrated, high quality patient experience Ensures expeditious patient flow within service line and patient care sites. Develop metrics of success and implement improvement plans when necessary. Engages providers and all staff to collaboratively develop and implement optimal

processes for best patient care delivery across service line Collaborates with other Service Lines, Presbyterian Medical Group, Presbyterian

facilities, and Oncology Inpatient unit to ensure consistent, high quality, seamless patient experience across the various locations and disciples.

Service Line Management Continuously assess service line organizational structure and positions to ensure that

roles and accountabilities are clear and targets are being achieved. Make changes as necessary.

Accountable for service line management including staff management functions, including position management, policies and procedures, performance outcomes, professional development, hiring and termination.

Manage the Directors/Managers of operational units and ensure the successful functioning of service line operations.

Create a service line culture of accountability, embracing collaboration, empowerment, engagement and mutual respect encompassing all care team members.

Help retain high performers. Assist in developing the next generation of leaders (including succession planning).

Financial Management Accountable for achieving target service line operating margin and ensuring

performance against budget within a service line. Develop action plans when necessary.

Responsible for understanding episode of care costs, establishing targets for episodes of care and creating action plan to achieve targets. Collaborate with Presbyterian Health Plan to understand population costs and opportunities for improvement.

Formulates budget proposals, monitors expenses, advises and recommends changes for service related budgets, including capital and operating budgets, service line budget, and training budgets.

Demonstrates innovation in the development and implementation of cost reduction strategies.

Ensures timely billing of professional/hospital fees and proper reimbursement procedures.

Provides financial analysis and tools to promote revenue enhancement and expense reduction to solidify marketing position.Strategic Planning & Growth

Accountable for Service Line growth, improving market awareness, patient satisfaction and clinical efficiency of care.

Accountable for the creation, implementation, and monitoring of the annual strategic business and operational plan for the service line, each of its specialties, and how it connects with the enterprise plan.

Works collaboratively with Presbyterian Health Plan and Regional Delivery System to maintain and expand services as appropriate.

Facilitates the development of outreach plans and education/informational pieces to promote the products in the service line.

Accountable for the implementation of referral relationships for services, including an active and visible presence in referring communities with referring physicians. Measure and manage referral performance consistent with the integrated professional model.

Develops and monitors the competitive position of the service line to include seeking and implementing continuous improvement of both clinical and financial performance utilizing the quality improvement philosophy.

Provides leadership in adoption of new technology that improves practice (EMR, CPOE), including early adoption of new automated solutions.

Presbyterian Leadership Role Collaborates with other Service Line Administrators to develop safe care practices

and standard work. Builds and maintains a service line decision-making network, encouraging physicians

and staff to recognize the professional and organizational ties that they share. Functions as an interface/liaison across departmental and operational systems to

ensure that service line representation and patient satisfaction requirements are defined and accomplished.

Rounds on customers, staff and physicians to enhance communication and validate process compliance.

Identified by the professional community as a leader in a service line discipline; active professionally in local and/or regional/state/national organization.

With the quality organization, completes and submits applications for recognition of national excellence in quality, safety and customer service for service line organization.

Successful candidates will possess demonstrated leadership knowledge and track record, at minimum, in the following areas:

Delivery of cancer services across therapeutic modalities  Development and implementation of integrated cancer programs within a large

healthcare system Familiarity and comfort in navigating various operational nuances in a complex

healthcare system. Integrated Delivery System experience desirable. Proficiency in cultivating excellent physician relations Excellent interpersonal and conflict management skills including the ability to relate

to executive management, professionals and business and community leaders to include the academic research community (MD ANDERSON)

The incumbent needs to be a credible leader in cancer planning and business development with the ability to influence effectively in a complex healthcare

system, and expertise in outpatient oncology operational & financial leadership. The qualified candidate will have a Master’s degree in Healthcare Administration, MBA, Nursing or related field, with five plus years of relevant oncology leadership experience.

THE CLIENT

Presbyterian Healthcare Services

Presbyterian Healthcare Services, Cancer Care

Presbyterian MD Anderson Radiation Treatment Center at Presbyterian Kaseman Hospital (Albuquerque)

Presbyterian is about to celebrate their 10-year partnership anniversary with MD Anderson Radiation Therapy Services.  This is the only radiation therapy satellite location outside of Houston, Texas that provides radiation oncology care in a community setting by MD Anderson’s radiation oncology faculty and clinical staff.  The clerical staff are employed by Presbyterian.   

Entrance to the Jorgensen Cancer Center on the Rust Medical Center Campus, which opened March 2016. 

The Jorgensen Cancer Center is a multi-disciplinary outpatient cancer center which offers medical oncology, MD Anderson radiation oncology, surgical oncology, and supportive care

services.  A 22-bed dedicated oncology inpatient unit will be opening at Rust Medical Center in Summer 2017.

THE LOCATION

ALBUQUERQUE, NM

The city has been voted among the top 10 cities for families several times. Albuquerque is home to 19 museums with a range of topics for any interest. From nature centers and museums to amusement parks and sports venues, families are guaranteed to have plenty of Albuquerque fun to choose from. The little ones might be interested in seeing the animals in the zoo, while the older ones may want to try hands-on science experiments.

Recognized as one of the most culturally diverse cities in the country, Albuquerque's ethnic tapestry is reflected in its architecture, artwork, cultural centers and cuisine. Countless customs and traditions passed down over generations are a vibrant part of daily life in the city, and make Albuquerque an epicenter of authentic Southwestern culture. Albuquerque is home to more than the Native American, Hispanic, Latino and Anglo cultures for which New Mexico is well known. Our multicultural city includes strong African American, Asian, Middle Eastern and other ethnic communities, creating a unique and modern Southwestern blend. In fact, more than 70 different ethnicities call Albuquerque home.

The city of Albuquerque sits at a mile above sea level (5,000-6,000 ft. elevation) and has a high-desert climate, which means more than 310 sunny days and cool, crisp evenings. Albuquerque's climate and landscape is perfect for outdoor adventure vacations! Albuquerque has four seasons so plan for potential snow in the winter and sunny days in the 90s during the summer. Albuquerque and the surrounding mountainous terrain is a paradise for hikers and bikers. Varying levels of trails crisscross the Sandia and Manzano Mountains adjacent to Albuquerque for some of the best hiking or mountain biking in New Mexico.

Albuquerque, NM Subdivisions and Surrounding Areas

Foothills NorthThe Albuquerque Foothills consists of some of Albuquerque’s most prestigious and sought after properties. The Foothills are situated at the base of the Sandia Mountains overlooking the city. Here you will find Luxury Homes in High Desert, Sandia Heights, Glenwood Hills.

Northeast HeightsSituated at the base of the Sandia Mountain is Tanoan Country Club. Tanoan boasts a 27 hole of spectacular golf, array of upscale dining and recreational amenities. It is divided into two areas, Tanoan Country Club East and Tanoan Country Club West. Tanoan East is subdivided into smaller communities: Highlands, Country Club Estates, Inverness at Tanoan, Broadmoor, Lalique & The Enclave at Tanoan. Tanoan West includes Kingswood, Wimbledon West, Cypress Point, Torrey Pines, Village Green, The Champions, The Masters & Fairways Estates. The various subdivisions offer different home styles and price ranges.

North Albuquerque AcresNorth Albuquerque Acres offers rural ambiance and urban convenience merged. Luxury homes and planned communities offer beautiful mountain and city views.

DowntownIs in the middle of a successful ten-year, multi-million-dollar revitalization. Here you'll find bustling nightlife along Central Avenue (Route 66), including many nightclubs, theaters, restaurants and events. The Albuquerque Convention Center is located downtown and is surrounded by several major hotels, and many new apartments/condominiums are in the process of being built in the area.

Nob HillA neighborhood that consists of a commercial district along Central Avenue and urban style living. It has become a popular tourist and shopping destination. Known for its eclectic mix of mostly locally owned businesses, Nob Hill has been described as “the heart of Albuquerque’s Route 66 culture and also its hippest, funkiest retail and entertainment district. The neighborhood is named after Nob Hill in San Francisco.

Spruce ParkTucked into Albuquerque’s cultural, intellectual, historical and geographical center, the residential neighborhood of Spruce Park combines the brilliance of the big city with the quiet shade of mature, tree-lined streets, Spruce Park quickly makes up for its diminutive area with its grand landmarks, defining its mater the University of New Mexico, to the North, Las Lomas Rd., to the West, Cedar St., and to the South, Grand Ave. and Presbyterian Hospital. It’s no secret that what makes Spruce Park so appealing is its proximity to Nob Hill’s exquisite restaurants and shopping, the hospital and medical centers, the park from which it borrows its name and, of course, its walking distance to UNM. Spruce Park is the 17th most walkable neighborhood in all of Albuquerque.

Huning CastleThis neighborhood is the site of the century old Albuquerque Country Club and the eight-decade old Albuquerque Little Theater. It boasts luxury homes on large parcels and is near the Albuquerque Zoo, Aquarium and Botanical Gardens. The neighborhood is also within walking distance to Old Town.

The HighlandsThe Highlands is an up and coming planned development across from Presbyterian Hospital. The city's planning commission approved the first piece of The Highlands, a new mixed-use community on Central Avenue, across the street from Presbyterian Hospital. The development will consist of a 10-acre live-work-play lifestyle community. Phase one has been approved by the city’s Environmental Planning Commission and will consist of a 74-unit complex of one and two bedroom apartments with a pool, fitness center and leasing office. Article released from the Albuquerque Business Journal, December 12, 2016.

North ValleyThe North Valley/Los Ranchos/Corrales areas are all in a lush green valley that runs along the Rio Grande River. This area is known for great outdoors and nature activities, wineries, farmer’s markets and peaceful spas. It boasts large and small parcels of land, agricultural, horse property, small planned communities and large luxury homes.

WestsideA large city area that starts at the western bank of the Rio Grande and extends west to the border of Rio Rancho and south to Central Avenue. There are great options for housing, education, and recreation. The Albuquerque Real Estate on the west side includes affordable home options such as townhomes and large master planned communities like Ventana Ranch, Paradise Hills, Taylor Rancho and 7 Bar Ranch. Also, found on the west side are luxury homes, estate properties and horse property. One great feature of the west side is it offers some of the best views of the Sandia Mountains and the Rio Grande Bosque.

Rio RanchoRio Rancho is the largest city and economic hub of Sandoval County. It borders the Westside of Albuquerque and is the third-largest and one of the fastest expanding cities in New Mexico. Rio Rancho consists of affordable home options through master planned communities like Cabezon and Loma Colorado. Rio Rancho offers luxury home living, horse properties and rural ambiance. Rio Rancho offers amazing views of the Sandia Mountain the City of Albuquerque.

http://www.visitalbuquerque.org/

http://www.visitalbuquerque.org/includes/content/docs/media/ABQMain-Map_plain_C.pdf

Realtor:Castle Finders Realty, LLCDiana L. Griego, CNEPresident / Qualifying Broker505.238.6478www.castlefinders.net

Schools:Public Schools – http://www.aps.edu/

http://www.rrps.net/

Private Schools- http://www.privateschoolreview.com/new-mexico/albuquerque

MAGEE RESOURCE GROUP CONTACT

Jolene MatthewsProject Manager, Oncology Recruitment DivisionMAGEE RESOURCE GROUP, LLCExperts in Healthcare Executive Search318-865-8411 Main318-683-1128 Direct318-347-7152 Celljmatthews@mageeresource.comwww.linkedin.com/in/jolenematthewswww.mageeresource.com