Wednesday, October 26, 2011

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Onboarding SkilledImmigrants:

Ensuring success for new hiresEnsuring success for new hiresWednesday, October 26, 2011

To connect to audio from a direct line:Type in your phone number when prompted.

You will be called on this number.

If your number contains an extension:When the audio prompt pops up, hit CANCEL then DIAL 1-866-388-0037#

Both options: Press 1# for English, then enter 154848#

SPEAKERS

Alan RegoManager of Consumer RelationsProctor & Gamble North America

Eileen EvensLead Recruitment AdvisorProvidence Health Care

Alan RegoManager of Consumer RelationsProctor & Gamble North America

Eileen EvensLead Recruitment AdvisorProvidence Health Care

Agenda

1. The importance of onboarding2. Tips to get it right3. New employee orientation at Providence

Health Care4. Adaptations for skilled immigrants5. Q & A6. Wrap up

1. The importance of onboarding2. Tips to get it right3. New employee orientation at Providence

Health Care4. Adaptations for skilled immigrants5. Q & A6. Wrap up

The importance of onboarding

• New hire feels welcomed into a prepared team

• Effects are felt across the organization

• Helps new employee get into the role andestablish working relationships

• Cost of not doing it right is high

• New hire feels welcomed into a prepared team

• Effects are felt across the organization

• Helps new employee get into the role andestablish working relationships

• Cost of not doing it right is high

Effect on employees

• Transition smoothly to the neworganization

• Understand the role and how it fitswith the department, function,organization

• Shorten the learning curve andbegin contributing

An effective orientation enables a new employee to:

• Transition smoothly to the neworganization

• Understand the role and how it fitswith the department, function,organization

• Shorten the learning curve andbegin contributing

Effect on organizations

• Get output from the employeesooner

• Minimize costs associated withlearning on the job

• Saves co-workers andsupervisors time training the newemployee

An effective orientation helps the organization to:

• Get output from the employeesooner

• Minimize costs associated withlearning on the job

• Saves co-workers andsupervisors time training the newemployee

Special considerations for skilled immigrants

• Work culture

• Language and communication skills

• Work culture

• Language and communication skills

Five principles

1. Prepare, prepare, prepare

2. Think beyond the first week or two

3. Grow social capital

4. Adapt standard plan to individual needs

5. Seek input and feedback

1. Prepare, prepare, prepare

2. Think beyond the first week or two

3. Grow social capital

4. Adapt standard plan to individual needs

5. Seek input and feedback

Successful practices

• Use the orientation to inspire employees

• Bring the outside in

• Celebrate successful transitions

• Use the orientation to inspire employees

• Bring the outside in

• Celebrate successful transitions

Providence Health Care:Internationally educated nurses

• PHC is a health employer in Vancouver withover 6,000 employees and 1,000 doctors

• Partner in Nurse Vancouver

• Many RNs hired through Nurse Vancouverfrom U.K. and Australia

• PHC is a health employer in Vancouver withover 6,000 employees and 1,000 doctors

• Partner in Nurse Vancouver

• Many RNs hired through Nurse Vancouverfrom U.K. and Australia

Providence Health Care:New employee orientation

• Organization-wide orientation

• Unit-specific and job-specific sessions

• Guided bedside shifts

• Extended shifts and mentoring forinternationally educated nurses

• Organization-wide orientation

• Unit-specific and job-specific sessions

• Guided bedside shifts

• Extended shifts and mentoring forinternationally educated nurses

Providence Health Care:Additional supports for IENs

• Nurse Educators and “entry to practiceprogram”

• Communications skills workshop

• Prep for Canadian Nurse exam

• Training for supervisors

• Nurse Educators and “entry to practiceprogram”

• Communications skills workshop

• Prep for Canadian Nurse exam

• Training for supervisors

Providence Health Care:Benefits of orientation

• Helps employee be productive

• Ensures consistent care

• Transitional challenges

• Helps employee be productive

• Ensures consistent care

• Transitional challenges

Providence Health Care:Committed to diversity

• Diversity Services Department

• Diversity training

• Promote flexible, responsive services todiverse populations

• Diversity Services Department

• Diversity training

• Promote flexible, responsive services todiverse populations

Summary

• Benefits of onboarding

• Key principles

• Adaptations for skilled immigrants

• Benefits of onboarding

• Key principles

• Adaptations for skilled immigrants

Q & A

Please type questions

in the chat box on the

lower left hand corner

of your screen.

Q & A

Please type questions

in the chat box on the

lower left hand corner

of your screen.

Wrap up

• Visit www.hireimmigrants.ca to sign up foreTips

• Next webinar — Increasing InterculturalCompetence: Maximizing a diverse workforce

• Sign up through hireimmigrants.ca or at:http://interculturalcompetence.eventbrite.com

• Feedback survey:http://www.surveymonkey.com/s/FBQFKMQ

• Visit www.hireimmigrants.ca to sign up foreTips

• Next webinar — Increasing InterculturalCompetence: Maximizing a diverse workforce

• Sign up through hireimmigrants.ca or at:http://interculturalcompetence.eventbrite.com

• Feedback survey:http://www.surveymonkey.com/s/FBQFKMQ